Zight (formerly CloudApp)

RATING:

4.6

(183)

About Zight (formerly CloudApp)

Zight (formerly CloudApp) helps bring a happier & more productive workplace with better communication by helping businesses save time and reduce misunderstandings and eliminating unnecessary and draining meetings. Use Zight to create, annotate and share screenshots, videos, screen recordings, GIFs, and more.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Zight (formerly CloudApp) Pricing

Pricing tiers include Pro (individual), Team, and Enterprise.

Starting price: 

$8.00 per month

Free trial: 

Not Available

Free version: 

Available

Screen capture with annotations
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Zight (formerly CloudApp) Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zight (formerly CloudApp)

1 - 5 of 183 Reviews

Fraser

Marketing and Advertising, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

The handiest tool for image capture

User Profile

Shane

Verified reviewer

Real Estate, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2018

Amazing App, I Wish There Was More 3rd Party Support

PROS

In the cloud storage game, it's hard to battle against giants like Google Drive, Dropbox, Amazon, and Box. But CloudApp is a spectacular cloud storage option that allows customization of the URL for links, privacy settings with either passwords or expiration dates, easy upload and share, almost everything you could want.

CONS

Being that it is much smaller, it often goes overlooked by other services. I would love to see more places have CloudApp integration like they do Dropbox. While CloudApp is my preference, I end up still needing Dropbox or Drive because of the integrations and accessibility offered by those services.

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Dmitry

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed April 2021

Worst Customer Service I have ever experienced

We have been cloudapp customers for more than two years with 16 purchased seats. Lately we downsized because of corona and I was planning to reduce those seats to 5. Unfortunately I missed renewal window by one day, i.e. it has been renewed yesterday and I removed unused seats today. Then I contacted their customer support asking for refund. They said they don't give refunds for whatever reason. Yes, I understand it's in their terms and conditions, but it does not matter, it is still the worst customer service I have ever seen. Mistakes happen. I made a honest mistake, I was late with cancellation for just one day and they essentially stole my $1000+. I don't really know how else to call it other than stealing.

PROS

I somewhat liked the software itself, even though it's pricey and there are plenty of alternatives.

CONS

They don't have any customer service, what they have are account managers who always try to upsell you.

User Profile

Marco

Verified reviewer

Translation and Localization, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Perfect tool for visual communication

As a relatively techie company, often times we need to share screenshots or short videos of the many programs we use. CloudApp helps us share these images and videos efficiently with our distributed team, in just a few click.

PROS

CloudApp is the ultimate communication tool for teams. With just a few clicks, you can record your screen and share it with your team in seconds. I especially like the fact that you can create animated GIFs, something that isn't available in similar software.

CONS

The landing page created by CloudApp when you share a video or a screenshot isn't as clean and polished as I'd like it to be. But other than that, it's an excellent program.

Reason for choosing Zight (formerly CloudApp)

I'm still using both: CloudApp and Greenshot. CloudApp has more featured, especially the animated GIF, that's why I'm using it over Greenshot.

User Profile

Jovan

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2020

Best tool for screenshots, videos and gifs

CloudApp skyrocket collaboration with my team. Everything going much faster than before.

PROS

I use Cloudapp daily basis with my team and collaborators. The functionality of this app is more than great, every screenshot or GIF you create can be shared very quickly via sharable link.

CONS

I think I like almost every aspect of this app. More space on the free plan always warmly welcomed.