About Diplomat Managed File Transfer

Diplomat Managed File Transfer is a file-sharing software designed to help businesses in the healthcare, finance, transportation, energy, manufacturing and other sectors send and receive documents. The platform allows teams to schedule file transfers between local networks including secure file transfer protocol (SFTP) and file transfer protocol secure (FTPS) sites.

Managers can compress, overwrite, delete and rename existing documents on a unified interface. Diplomat Managed File Transfer enables administrators to verify encrypted files and monitor file transfer operations in real-time. Additionally, supervisors can securely transfer data in accordance with payment card industry data security standards (PCI DSS) and general data protection regulation (GDPR) co...


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7 Reviews of Diplomat Managed File Transfer

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 7 of 7 results

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December 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2020

Strong Feature Set, Great Value

Kicked the tires with the trial version. Liked what I saw. Liked that Coviant was there every step of the way to answer questions. Customer Support is handled by the company, not outsourced.

Pros

Coviant comes out of the box with a standard set of features that meet 90% of your needs. No need to mess with customization (which is often touted as a benefit, but MFT should not be complicated). You can't beat the price, it's super easy to install, and is reliable.

Cons

To date I have had no issues that would qualify as "cons."

Reasons for Choosing Diplomat Managed File Transfer

Diplomat had all the features I needed at a MUCH more attractive price.

January 2020

Wilson from Dominion Diamond Mines

Company Size: 501-1,000 employees

Industry: Mining & Metals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Coviant Diplomat automate Secure file transfer admirably and cost effective option.

We used Coviant Diplomat to send Secure file transfer to Bank and receive back acknowledgment files. With the help from Software Engineer, the initial set up was rather quick. The stabilization period took a bit of time to work through all the different scenarios. Overall, it is a quality and cost-effective option for our purpose.

Pros

The knowledge of the Software engineer and support really helps make the implementation effective & rapid and the support team has superior knowledge and always available when I need it. The software set up screens are simple and fit the purpose. Not too much unnecessary bell and whistle.

Cons

Some of the supporting features could be improved to make troubleshoot any issue easier. Log files are long and take a bit to understand. Archiving & clean up utility run into file locking issue.

August 2020

scott from Molina Healthcare

Company Size: 501-1,000 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Excellent customer support & responsiveness

Pros

Coviant does a great job supporting their product. That is increasingly rare these days. Of all of the products we use in our enterprise Diplomat is one we can get immediate support for in the event that we have any questions or issues.

Cons

On occasion we find it lacks functionality we require but this is taken into consideration by them for addition into future versions of Diplomast.

May 2020

Fernando from New Century Health

Company Size: 201-500 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Diplomat MFT

Helped consolidate all file transfers using various other tools and automate manual activities into one centralized enterprise MFT. Support has been outstanding with product.

Pros

Ease of use, supports many protocols and helps automate routine tasks

Cons

Including a web interface would add more value in lieu of installing client on different machines

June 2020

Kyle from Fresenius Medical Care

Company Size: 10,000+ employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Diplomat Review

Pros

Very easy to use, great customer service, and does everything we need it to do.

Cons

Everything is as expected. I do not have anything that I dislike about the product.

Reasons for Choosing Diplomat Managed File Transfer

A business associate has used this product before and recommended it. It's exactly as she said.

January 2021

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Powerful Program!

This software allows me to sleep at night, trusting that all of the files I send with sensitive information will be secure!

Pros

- Ease of use - Efficient - Adapts to different industries - Friendly team

Cons

There is nothing to dislike about this software.

August 2020

Dennis from NeighborWorks America

Company Size: 201-500 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2020

Easy to Use; Great Customer Support

we are using the application to transfer ACH files to the banks

Pros

ease of implementation and the great support we got from Coviant

Cons

User interface can always be improved but is ok for the price. Simple straight forward.

Reasons for Choosing Diplomat Managed File Transfer

we look for a simple , low cost application to solve a specific problem. works well with the banking industry