---
title: "Slack Software Reviews, Demo & Pricing - 2026"
description: "Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/file-sharing/slack-profile/"
page_type: "product"
language: "en"
---

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Slack

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Overview

[Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-support/slack-profile/alternatives/)

# Slack Review

From $8.75-$15/month Free version 30-day free trial 4 plans

Wondering if Slack is right for your organization?

Our Content Collaboration Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Slack

4.7

[(24189)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Pricing

Starting at $8.75 per user per month

### About Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.

Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.

Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.

Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.

Wondering if Slack is right for your organization?

Our Content Collaboration Software selection experts can help you in 15 minutes or less.

## Slack User Interface

## Popular Slack Alternatives

Main Product

Slack

4.7

[(24189)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

Alternative Product

[Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

4.5

[(11139)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.44Value for money
-   4.24Customer support
-   4.39Functionality

Pricing

Starting at $4.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5309)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17680)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/)

4.5

[(12164)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.63Value for money
-   4.29Customer support
-   4.32Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Basecamp](https://www.softwareadvice.com/project-management/basecamp-profile/)

4.4

[(14437)](https://www.softwareadvice.com/project-management/basecamp-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.23Value for money
-   4.30Customer support
-   4.20Functionality

Pricing

Starting at $15.00 per month

Get Price

## Slack Pros and Cons

We analyzed 24,189 verified reviews for Slack to find out what actual users really think.

Select to learn more

Streamlined Project Collaboration

Slack supports collaboration with channels for projects, real-time updates, file sharing, and integrations with tools like Jira and Confluence. Teams can coordinate tasks, share resources, and communicate across departments or organizations, enhancing productivity and transparency.

Centralized Team Messaging Tools

Slack organizes team conversations into channels, threads, and direct messages, making it easy to share ideas, files, and updates. Integrations with other apps and features like pinning, tagging, and search help teams communicate efficiently and keep discussions focused.

Intuitive Interface And Setup

Slack's user-friendly design makes onboarding and daily use straightforward for individuals and teams. Navigation is simple, setup is quick, and features like guest access, huddles, and integrations are easy to manage, even for those new to collaboration platforms.

Notification Overload And Delays

Slack notifications can quickly become overwhelming, especially in large teams or active channels. Users often struggle with delayed alerts, missed messages, and limited customization options, making it hard to stay focused and keep track of important updates.

Limited Free Plan And High Cost

Slack's free version restricts message history, storage, and some features, which can be frustrating for small teams. Upgrading to paid plans is often necessary but can be expensive, especially for organizations needing advanced functionality or larger user counts.

Message History And Organization Issues

Finding older messages can be difficult, especially on the free plan with limited history. Important conversations may get buried in busy channels, and managing direct messages or clearing chats is cumbersome. Some users report delays and occasional app glitches.

## Slack Pricing and Plans

Starting price: $8.75 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

-   1 workspace
-   10 Integrations With Other Apps Like Google Drive/Office 365
-   standard support
-   1:1 Voice and Video Calls
-   Access to 10000 Recent Messages

Pro

$8.75

per user, per month

Plan includes:

-   Unlimited message history
-   Unlimited apps and integrations
-   Unlimited canvases with 30 days of version history
-   Voice-first huddles with up to 50 participants
-   Secure work with other companies using Slack Connect channels

Business+

$15.00

per user, per month

Plan includes:

-   User provisioning and deprovisioning
-   SAML-based single sign-on
-   Unlimited canvases with 90 days of version history
-   Data exports for all messages

Enterprise Grid

Pricing available upon request

Plan includes:

-   Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterpris
-   Built-in employee directory
-   Large scale collaboration and alignment with support for up to 500,000 users
-   Streamlined administration with centralized controls and customizable policies

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Slack Features

-   Popular features found in Content Collaboration
    
    Collaboration Tools
    
    Content Library
    
    File Sharing
    
    Mobile Access
    
    Version Control
    
-   More features of Slack
    
    Access Controls/Permissions
    
    Activity/News Feed
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Audio Calls
    
    Audio Capture
    
    Authentication
    
    Brainstorming
    
    Calendar Management
    
    Call Conferencing
    
    Call Recording
    
    Call Routing
    
    Chatbot
    
    Chat/Messaging
    
    Commenting/Notes
    
    Communication Management
    
    Compliance Management
    
    Conferencing
    
    Contact Management
    
    Content Delivery
    
    Content Management
    
    Content Sharing
    
    CRM
    
    Customizable Templates
    
    Discussions/Forums
    
    Document Management
    
    Drag & Drop
    
    Employee Directory
    
    Employee Engagement
    
    Encryption
    
    Feedback Management
    
    File Transfer
    
    Filtering
    
    For Developers
    
    For Sales Teams/Organizations
    
    Full Text Search
    
    Group Management
    
    Group Messaging
    
    Interaction Tracking
    
    Knowledge Base Management
    
    Live Chat
    
    Meeting Management
    
    Meeting Notes
    
    Member Directory
    
    @mentions
    
    Messaging
    
    Moderation
    
    Monitoring
    
    Multi-Channel Communication
    
    Multiple Data Sources
    
    Multi-User Collaboration
    
    Natural Language Processing
    
    Notes Management
    
    Presentation Streaming
    
    Prioritization
    
    Private Chat
    
    Productivity Tools
    
    Projections
    
    Read Receipts
    
    Real-Time Chat
    
    Real-time Consumer-facing Chat
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real Time Synchronization
    
    Real-Time Updates
    
    Recording
    
    Reminders
    
    Remote Access/Control
    
    Remote Support
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Scheduling
    
    Screen Capture
    
    Screen Recording
    
    Screen Sharing
    
    Search/Filter
    
    Server Monitoring
    
    Single Sign On
    
    SSL Security
    
    Support Ticket Management
    
    Surveys & Feedback
    
    Tagging
    
    Task Management
    
    Team Collaboration
    
    Third-Party Integrations
    
    To-Do List
    
    Transcripts/Chat History
    
    Troubleshooting
    
    Two-Factor Authentication
    
    Two Way Audio & Video
    
    Two-Way Audio & Video
    
    User Management
    
    Video Chat
    
    Video Conferencing
    
    Video Support
    
    Visitor Management
    
    Whiteboard
    
    Widgets
    
    Workflow Management
    

## Slack Integrations

Google Drive

Integration rated 4.8 from 292 reviews

Google Calendar

Integration rated 4.9 from 210 reviews

Jira

Integration rated 4.7 from 206 reviews

Zoom Workplace

Integration rated 4.8 from 129 reviews

GitHub

Integration rated 4.6 from 91 reviews

Asana

Integration rated 4.7 from 89 reviews

See all 172 integrations

## Slack User Reviews

## Slack customer ratings

- Overall rating: 4.7/5
- Total reviews: 24,189

### Rating distribution

- 5 stars: 17,378 reviews (72%)
- 4 stars: 5,725 reviews (24%)
- 3 stars: 911 reviews (4%)
- 2 stars: 127 reviews (1%)
- 1 star: 48 reviews (0%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.5/5
- Customer support: 4.4/5
- Functionality: 4.6/5

---

### Great Team Communication Platform

- Overall rating: 5/5
- Reviewer: Ashley T.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Slack is so much easier to use than other platforms I have had to use in the past. It has a friendly interface, options to create multiple channels, ability to add custom emojis, and overall makes it easy to stay organized in the workplace. It also allows me to easily share files with my team so everyone has access to them quickly. I use it in my daily routine to meet with my team and chat about our daily tasks. The huddle feature is great for that!

#### Cons

Sometimes it has bugs where it doesnt connect my meeting schedule or let me join huddles, but most of the time that it resolved by either restarting the program or restarting my computer. No major issues with Slack.

#### Reasons for switching to Slack

Slack is overall easier to use and has more features than Teams.

---

### Effective Collaboration Platform for IT and Business Teams

- Overall rating: 5/5
- Reviewer: Dave R.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

We've had a positive experience using Slack as a collaboration platform across multiple departments. It has improved communication, accelerated issue resolution, and provided a centralized location for project discussions and file sharing. From an IT administration perspective, deployment and user management have been straightforward, the platform has proven reliable, and the available integrations have helped streamline daily business operations. Overall, Slack has been a dependable solution that has enhanced productivity and cross-functional collaboration.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Slack has streamlined communication across our IT, operations, and business teams by replacing lengthy email chains with organized channels and direct messaging. The search functionality, file sharing, integrations, and reliable desktop and mobile applications make it easy to collaborate, troubleshoot issues, and keep projects moving efficiently.

#### Cons

As workspaces grow, conversations and notifications can become overwhelming without proper channel organization and notification management. Some advanced administration, security, and compliance features are also reserved for higher-tier licensing plans.

#### Reasons for choosing Slack

Software productivity, performance and stability.

---

### Absolutely the best; wish my team utilized it better

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Absolutely the best communication tool still. It's still very easy to use, share, promote collaboration and communication, and has enough tools built in.

#### Cons

It can be used a little too aggressively by teams and people turning it into a social media-like environment.

---

### Powerful communication and work management tool

- Overall rating: 4/5
- Reviewer: Amanda F.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

After making it through the initial learning period, I have been happy using Slack. It helps me manage communication topics, stay on top of my work, and go back through chat histories to find information and files I need.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 5/5

#### Pros

Slack is a powerful tool for both work management and communication. The supported integrations elevates visibility of tasks from different connected applications. The splitting of Direct Messages and Channels is helpful for ensuring communication reaches its target audience.

#### Cons

Slack has a steep learning curve compared to other platforms (less intuitive in my opinion). Based on if conversations were continued within individual threads or within the main body of a message, I could inadvertently miss replies. Also it seems that my notifications for in-thread replies are inconsistent between my computer and phone's application. I'm used to this now and just make sure to constantly monitor the Activity page.

#### Reasons for switching to Slack

I went to a new company that uses Slack instead of Teams.

---

### Very useful for student projects and team collaboration

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: Self-Employed
- Product usage: Used weekly for free trial
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, my experience with Slack has been really good. I find it especially useful for college projects and team collaboration because communication stays organized and everything related to a project can be kept in one place. It is simple enough for regular chatting but also has features that make it useful for more serious teamwork. The file sharing and search options are probably the features I use the most. For a student working on group projects, I think Slack is definitely worth trying.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I really like how easy Slack makes it to communicate and stay updated, especially when working on college projects with a team. As a B.Tech CSE student, I often have different groups for different projects or activities, and having separate channels keeps everything much more organized than using one common chat. Sharing files, sending messages, and discussing things with teammates is also very convenient. I especially like that I can quickly search for old messages or files instead of scrolling through a long chat.

#### Cons

The only thing I found a little difficult in the beginning was getting used to all the different channels and notifications. If you’re part of many groups, it can sometimes feel like there are too many notifications. Once you customize the notifications and organize your channels, though, it becomes much easier to manage.

#### Reasons for switching to Slack

I moved from Discord because Slack felt more suitable for project work and team communication. Discord is great for casual conversations, but I found Slack more organized for keeping different projects, discussions, files, and updates in separate channels. As a CSE student, I also liked the way Slack keeps communication more focused and professional when working with classmates on assignments and projects.

---

### Simple easy tool for work

- Overall rating: 5/5
- Reviewer: Kaycee C.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

I like it. It’s nothing special honestly but I like it as it’s simple to use. You don’t need complicated functions for apps like this

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been using it for years and found it very handy. I can easier communicate with colleagues and share files for work

#### Cons

Nothing much. I used some other tools but found that they are actually quite similar. I am okay with it as long as I can talk to colleagues

#### Reasons for switching to Slack

Because the company changed from teams. I guess it’s similar

---

### Great platform for projects managment

- Overall rating: 4/5
- Reviewer: VENUS K.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I enjoyed its ease of use. The price was fair, and it is an ideal product for office interaction on projects and committees. I hope they can bring "read receipts" into the equation.....that would make it a 5 star platform.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is easy to set up, easy to add different chats and subgroups, a great platform for team interaction and project management.

#### Cons

My last use of slack was on a project ending in May 2025. The hardest thing was not having read receipts. Not knowing which one of my team members read my messages or viewed my videos was difficult. I would have appreciated more info on what Slack members in my project group were doing....typing out responses, reading responses, ignoring messages...etc

#### Reasons for switching to Slack

Better platform for interaction, security, and data storage

---

### Great chat experience, but the meetings could use a little attention.

- Overall rating: 5/5
- Reviewer: Alex J.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Its been great overall. I do wish the meetings were a little better but i can deal with it because the chat and teams features are just so good.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Slack gives me so many things i can customize that it makes organizing chats or group chats so much easier then other chats.

#### Cons

The slack meetings are not great. They are very slow and have a pretty clunky interface. I think they are more focused on the chat features then the meetings.

#### Reasons for switching to Slack

Owner just hated teams so we made the switch and love it

---

### Free and Fast in Messaging

- Overall rating: 3/5
- Reviewer: Md A.
- Verified reviewer: Yes
- Industry: Higher Education
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

It has a feature for muting notifications. It is great, also easy to get into multiple threads for different type of chats.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

I am doing some side chatting with collaborator using this. The app is fast, feels there is enough features on the dashboard.

#### Cons

The app looks kind of old specially the logo. Also. the UI for video call can be made more user friendly.

#### Reasons for switching to Slack

For better pricing. and also for using as per recommedation.

---

### Corporate Social Media platform

- Overall rating: 5/5
- Reviewer: Abhishek M.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Wonderful. The chat feature is great. Even if you clear the message from the sode bar, your chat doesn't gets deleted, it stays in cloud and will be resumed of message sent to the same person again.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Channel creation. Could tag channels in other channels. Tools are interesting. Auto schedule feature for reminders, updates is the best part for Slack. Ease of use and Privacy is taken care of.

#### Cons

The delete message option should be enabled for Admins. Also, should show Private channel name in other channels for visibility to other departments.

---

Showing 1 - 10 of 24189 Reviews

[See All Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

## Slack Popular Comparisons

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