Slack
Slack
About Slack
Awards and Recognition
Slack Pricing
Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details
Starting price:
$8.00 per month
Free trial:
Available
Free version:
Available

Most Helpful Reviews for Slack
1 - 5 of 20,296 Reviews
Justin
201 - 500 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed November 2021
It can do everything, but sometimes you don't want it to
Ewan
Verified reviewer
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Ended internal email overload in one day!
Making progress on internal discussions can start in seconds with a Slack group chat. It is hard to imagine a way of managing teams in different countries any other way. Slack removed a reliance on internal emails which often fell short where key people weren't copied in or involved in the discussion. In a similar way, it avoids the CC happy emails where some team members may not need to be included and is an unnecessary distraction. With public channels, anyone can decide if they continue to remain invovled or just choose to 'mute' a channel, even just for a period of time. After using it for over 2 years now, the results are that people in our organisation can manage their communication and let it fit in their workflow. With various integrations it can also be a real timesaver when on the move.
PROSThe options of private/direct group conversations and public and private channels make the various types of cross-team communication most companies need so simple that it's hard to remember how we got anywhere when relying on email. As a personal favourite feature, the option to upload custom emojis makes messaging easier, not just for fun but in the cases where logos/symbols can be easily understood by everyone, it makes quick shorthand.
CONSSomeone who reccomended this product did warn to be careful that it may take over our lives, and they weren't wrong! Through no fault of Slack , the ease of adding channels, setting up groups etc does admittedly add to the noise that can sometimes be a distraction. The Slack call quality can sometimes be unreliable and audio quality isn't amazing.
Reason for choosing Slack
We barely tried alternatives as Slack was so highly reccomended, by the time we begun evaluating it , it was already sold. If there were other software used for 'Chat' they will all have been removed.
Adeyemi
Civil Engineering, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed February 2023
Slack review
My experience with slack has been great . Slack has a lot of potentials.
PROSSlack functionality is amazing , very easy to understand. I used the software when I was learning for an accounting course and with the help of the app communication with the team and community members was efficient .
CONSI don't have any issues with the software as for now .
Reasons for switching to Slack
I made the switch bacuse the app was more efficient and straightforward
Jon
Computer Software, 1 employee
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
2
Reviewed July 2020
Slack is essentially advanced texting for business users
I started using Slack because my client required it. I find that it cuts down on my email dependence but I'm often frustrated when attempting to compose a message without standard elements such as tables, inline images, etcetrera.
PROSI like the ability to stay in touch with our users via whatever device I'm currently using. For example, I can respond from my home computer, tablet, work computer or via my phone. I especially like the ability to be notified of a new message via my phone where I can read the message on the phone but can step over to my laptop to reply. I also appreciate the ability to add an email thread to a Slack Channel by simply adding a slack email address (each channel has a unique email address) to the CC field when I reply.
CONSThe biggest con for me is the extremely limited amount of formatting available to Slack messages. I can make a font bold and add links to files/images but I really miss the rich text features many similar apps provide. It's also frustrating to need to keep typing adding the user name(s) when I'm responding to a message. I'm assuming that this is by design but it would really be nice to be able to "Reply All" to a conversation thread. The desktop Slack application (running on Windows 10 Pro) has a "clunky" feel to it. It's written with a framework that allows the Slack developers to write HTML and JavaScript code that is essentially compiled into a Windows application and it definitely shows. Something as simple as selecting text is counter-intuitive (until you realize that it's essentially a web page mascaraing as a Windows application.
Reasons for switching to Slack
My client required us to use Slack.
Dimitri
Media Production, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Slack as main communicator and team chantting
Daily chatting with a lot of people. Daily have meetings in slack.Fast file-sharing tools
PROSNice software to communicate with colleagues and other employees in the company.Powerfully tool to improve communication
CONSFor this moment slack administration doing everything fine. Don't have any ideas what more can slack team integrate into this app.
Reasons for switching to Slack
Changed work location and start working in my current work