All Ondato Reviews

1-13 of 13 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

John

Verified reviewer

Marketing and Advertising, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed February 2023

A secure and efficient identity verification services for businesses

Overall, Ondato is a user-friendly, secure, and scalable digital identity verification solution that can help businesses streamline their customer onboarding processes.

PROS

Ondato's platform is easy to use, with a simple and intuitive interface that allows businesses to easily manage their identity verification and onboarding processes, offers a variety of verification methods, including facial recognition, document verification, and biometric verification, making it a versatile solution for businesses with different verification needs. Offer fast identity verification services, with verification times as short as a few minutes. This can help businesses onboard customers more quickly and reduce friction in the customer acquisition process.

CONS

Ondato's pricing can be a bit high for small businesses, which may make it less accessible for startups and small businesses with limited budgets. Offer limited integration options, meaning companies may need to use other tools to integrate Ondato with their existing systems.

Vladislavs

Gambling & Casinos, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Ondato experience review

PROS

The Ondato is a user-friendly solution, easy to be used with no additional materials needed.

CONS

Screenings are not automated, we have to turn on them manually for each new customer. The match accuracy sometimes lacking accuracy.

Reason for choosing Ondato

Local product with a human support team, easy and working solution.

Reasons for switching to Ondato

Poor user experience, to complicated with a lot of issued both for the customer and and the user.

Egils

Gambling & Casinos, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2023

Easy to use

Great tool for screening and verification.

PROS

Intuitive interface, ease of use, design. Screening tools.

CONS

Implementation with API and back office of the company has work to do.

Laura

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Solution to assess and manage AML risks

Automate client onboarding and monitoring cycle. Enables the client to take informed decision about the risks associated with the client.

PROS

All in one solution that is made of several features that are used to cover client onboarding and monitoring steps.

CONS

Nothing. Waiting for the new features to be released.

Gytis

Civil Engineering, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great quality and amazing support

PROS

Provided services are as expected or even better! If there are any minor issues, customer support at Ondato is amazing - always happy to help, reactions are fast.

CONS

Can not mention anything for now, as said before, everything is as expected.

Anonymous

1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2021

"Risk free with Ondato"

Ondato is very efficient and intelligent AML tool specially for financial organizations and commanding for others.

PROS

In Ondato AML tool, customer bulk upload function and daily updating KYC data base is significantly helpful to our financial organization. Regulatory reporting function also efficient and we will be able to customize as per the business requirement. Overall Ondato AML too is very user friendly and intelligent KYC verification and risk management tool commanding for others.

CONS

Ondato AML tool is having API integration option and we are facing some difficulties when align with our core system. We almost completed and hope this will be sorted soon.

Reasons for switching to Ondato

Existing system is not cater the business requirements.

Marijus

Investment Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Brilliant solution that simplify our daily life

Verification, e-signing are the key features we use now. Playing with new features as well.

PROS

When it comes to remote working such things like identity verification and authentication or e-signing become new normal. That's where Ondato makes our life easier and smooth.

CONS

We were waiting for custom domain usage, and we have it now.

Reason for choosing Ondato

Great support.

Anonymous

501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Efficient onboarding with Ondato KYB

PROS

One of the greatest benefits of using Ondato is how easy it is to use: intuitive interface, automation capabilities, and customization options make it an ideal choice.

CONS

Setting up Ondato KYB onboarding solution took some time, as we needed to set up our accounts, configure the platform, and integrate it with our existing systems. However, the time investment in the setup process was well worth it!

Dalia

Hospitality, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Fast and easy to use

Overal great service.

PROS

It does exactly what we needed it to do for us.

CONS

Setting up took a bit of time. But this could be because we are very picky. The team was super nice and got us up and running in no time.

Reason for choosing Ondato

The pricing was best suited to us and we liked the customer service.

User Profile

Tadas

Verified reviewer

Financial Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Highly recommend

PROS

Everything works very smoothly. Integrations went very easy, we received decent support.

CONS

No complaints till current moment. Hopefully we will stay satisfied for a whole period of service use.

Adomas

Information Technology and Services, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Great tool for customer identity verification

Ondato helps us identify our users faster and simpler. We do have little issues from time to time, but they are solved quickly. Communication with the team is pleasant.

PROS

Simple and reliable tool for identity verification

CONS

Initial integration was a bit tricky, but after that everything was smooth

Rasa

Marketing and Advertising, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great product

PROS

Great product. Fast response time from support. Just what we needed

CONS

There are a few features that would be nice to have, but they are working on it.

Ieva

Accounting, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Great experience

PROS

Very easy to navigate the platform. Customer support responsive and helpful. Overall experience is very positive.

CONS

Despite a few hiccups with the initial integration there are no issues to be mentioned.

Showing 1 - 13 of 13 Reviews