Forms On Fire is a cloud-based forms automation solution for data collection and workflow task management. The solution replaces paper forms used by agents in the field with digital forms. Businesses can put their own logo in forms and develop their own branded solutions for data collection.

The solution also provides offline access to users for collecting data in forms, which can later be synchronized with the database when internet access is available. Forms on Fire captures GPS, audio files, signatures and bar codes into digital forms.

Forms on Fire provides a dashboard that monitors field employees’ activity on a regular basis. The dashboard provides an overview of team performance and compares current activity against the previous months. The solution integrates with third-party applications such as OneDrive, Google Drive, Dropbox, GeoOp and Grove Streams. Pricing is per user and billed annually. Support is provided via phone and email.



47 Reviews of Forms On Fire

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 47 reviews

November 2018

Frank from Enigma Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Great product, incredible support!

Pros

Creating forms using this product is very quick and easy. The forms can be customized to product great professional looking forms.
I also love their support right from when I started out with the trial version. They're always there and very helpful.

Cons

Nothing at all. The software works as intended and produce great results. I'm impressed.

Response from Forms On Fire of Forms On Fire, Inc.

Replied November 2018

Thank you Frank, and we're looking forward to seeing what you produce with the platform!

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Fantastic!

Pros

Super easy to use and the GUI is extremely well laid out.

Cons

I've noticed so lagging when going through quickly, but it's nothing to write home about.

Response from Forms On Fire of Forms On Fire, Inc.

Replied November 2018

We are happy that your review notices our overall quality and ease of use. Be sure to ask questions of our amazing customer support group where we think you will also find this 5 stars.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Functionality

4 of 5

November 2018

Simplistic, but usefull

Pros

Very easy creation of forms, with many options in editor. Perfect solution for people running small business or not skilled coders. There are many features like barcode scanning and similar.

Cons

Some of the visual aspects could improve to look more professional. Both Forms on Fire and what you create in it.

Response from Forms On Fire of Forms On Fire, Inc.

Replied November 2018

Thank you for the review. Be sure to sign up for a product tour that will be sure to spark your imagination. https://onfire.bookafy.com/category/product-tour

September 2018

Sebastián from Upwork

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

September 2018

One of the easiest and and productive software to create forms

Forms on Fire has allowed me to create in very few steps and without any sort of coding well made and helpful forms.

Pros

There's plenty of things to like about Forms on Fire but the ones that I like the most are the fact that I can work offline as well as online, the fact that coding is not necessary and the fact that I can use across multiple devices are definitely the things I like the most.

Cons

The prices is the only thing I like the least, is a bit to high compare to other similar options.

Response from Forms On Fire of Forms On Fire, Inc.

Replied September 2018

Thank you Sebastian for the kind words. Please feel free to contact our support group anytime if you have any questions on +1 425-214-1920.

May 2018

Joanna from Comfort Monster Heating & Air

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

May 2018

Fun to use, so robust for small businesses looking for efficiency

Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.

Pros

When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.

Cons

They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.

Response from Forms On Fire of Forms On Fire, Inc.

Replied November 2018

Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!

April 2018

Ashish from Self-employed

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Great application to build digital forms replacing paper forms

Great software to create digital forms with collaboration

Pros

You can develop your own solutions with Forms on Fire. One great feature is usage in offline mode which gets sync when comes online. Beautiful and functional dashboard, overview of team performance and integration with third party apps like Google drive, dropbox and more. Great customer support!

Cons

Need a free version and also a lot of emailing from communication team. Also need some more features in the desktop version.

Response from Forms On Fire of Forms On Fire, Inc.

Replied November 2018

Thanks Ashish, the free version is a good idea but we struggle with how we might stay in business with free! :)

April 2018

Terry from InspectR

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

April 2018

Team was very attentive to our needs at the time along with ongoing support.

Pros

We were able to customize it to meet our needs of both the developers and the end users.
The ability to take a few steps back was important to get the software working they way we wanted it to

Cons

The inability to change the structure of the software once we went too far down the development path.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Hello Terry and thanks for writing. Many of our clients find it easy to change the structure. Please contact support@formsonfire.com to schedule a complimentary session with a platform specialist to help you make the changes you want.

April 2018

Jeremy from Kozliks Canadian Mustard

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

April 2018

Finding it difficult to get setup

Pros

Seems simple to use once it is setup. Customer service is pleasant but the email help is obtuse. Simple terminology would be more helpful.

Cons

Difficult to get started. The help emails are designed for computer geeks. They assume that lay people understand the terms used.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Hi Jeremy, thank you for the honest feedback. Apologies to you for all the techno-speak. Please send an email to support@formsonfire.com to schedule a complimentary 1 hour session with a platform specialist. We'll help you get things moving along. Oh, you may want to also check out our brand new knowledge base on https://support.formsonfire.com. It may be a bit more user friendly. P.S. The team ordered a six pack of your mustards and we thoroughly enjoyed your product, truly you make the best mustards in the world!

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

April 2018

Great product for mobile field forms.

Reasonable and flexible pricing model. Helpful customer support Flexibility and efficiency in document production for collected data/

Pros

Sharepoint connector simplified my life and makes updating form fields seamlessly. The ability to generate documents and upload to SharePoint (or 11 other connectors) eliminated several steps and failure points in my old system. The ability to create a new version of a form and deploy in teat mode to selected users allows continuous form development and testing without impacting forms deployed currently. Forms on Fire pricing makes the product a good value.

Cons

Dispatch seems to be more complex than needed and has limited features. It might be that I do not completely understand the feature yet.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Hello, and thank you for the review. Please contact our support team to organize a time with us to implement the dispatch/workflow features. We think you will be able to get done what you want.

April 2018

Robert H from Turnable, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Insane levels of power and customization at an affordable price

FoF allowed us to create custom inspection forms to match exactly what we needed without any superfluous junk that would just get in the way. Other platforms we looked at required us to use pre-existing templates that would make us either have to ignore or fill out stuff we didn't care about, while FoF allowed us to make custom inspection forms for every aspect of the business for easy tracking/sorting/recording of in-field data that's vital to our business.

Pros

It allows anyone to customize inspection forms for literally any industry and/or location at an affordable price. Get just what you want, nothing more, nothing less. One-size-fits-all doesn't actually fit anyone; this software fits YOU like a bespoke suit from Lloyd's of London.

Cons

The interface to make your own forms isn't 100% intuitive, though the amount of time needed to learn is very short and you can be up and running in less than an hour. Subsequent customization of forms is really easy.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Thank you Robert, we appreciate the kind words and glad you have joined our movement!

April 2018

Elizabeth from Sunshine Home Health Care

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

April 2018

We have had a couple glitches mostly with time issues, but overall the product has worked well.

Ease of doing forms online in the field

Pros

Once you learn the program it is easy to use. The setup is easy to use with tablets in the field.

Cons

There is a learning curve on creating the forms. When there is an error in your form it is not always easy to trace back. I also think that the program is the most glitchy when I am creating a large form.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Hello Elizabeth, thank you for your feedback. If you think there is ever a glitch, please send an immediate email to support@formsonfire.com. We are happy to help you. Also, for your large form, please reach out and we'll give you a complimentary 1 hour help on your large form.

April 2018

Michelle from Managing Food LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

April 2018

design and set up process made easy by good team

Pros

I like the ease with which my field reps can do their inspection reports. And its fairly easy to program the pages once I learned how. I've also been able to upload some reference materials that field reps can view and share with store owners and that is very convenient.

Cons

Data Entries Table View is cumbersome. I'd like to be able to sort the columns by relevance so I can see at a glance the info I need. Or it would be helpful if I could freeze pane so I can keep the left column stable while scrolling through the next 20 columns.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Hello Michelle, thank you for the kind words and likelihood to recommend us. It looks like you could benefit greatly from one of our connectors and we have some ideas for you. If you schedule a product tour with us on the web site, we'd like to show you how you can do that. Thanks again!

April 2018

Guy from Sprague Pest Solutions

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Excellent solution to complex form problems

Pros

Flexibility and extensiveness of the platform, and ability to use Word/Excel as the template for PDF outputs.

Cons

Competitors have put more time into the reporting capabilities (front end ability to view/slice data) as well as form calculation formula

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Thank you Guy. If you want more information about reporting ideas, schedule a product tour on our web site. Thanks for your loyalty, we love having you as a client!

March 2018

Jackie from Sealed Speed

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Make Forms That Make Everyone's Life Easier!

Pros

I'm a CODiE Award judge and have seen a ton of product. Forms On Fire are clearly mobile experts and have built a product that solves a core problem: how to create forms that make everyone's life easier - starting with yours!

(No need to hire an army of SW developers who'll take months, only to add so much complexity that end-users won't use them.)

In my opinion, here are some best use cases:

Marketing & Finance Execs have 100's of new projects requiring input from multiple key stakeholders, critical dependencies and conflicting deadlines (activations, email campaigns, events, trade shows, surveys, new product launches, press releases, content updates etc..). Collaboration meetings are endless, the teams out straight and deadlines are near. The last thing anyone wants to do is fill out a form - unless you can make one that's easy and adds to their productivity, rather than subtracts.

Formsonfire let's you create a form for repeatable tasks that you can also pre-set to be sent to the parties you choose to, at the schedule you need.

Its intuitive design, the fanatically customer-centric support team and library of visual tutorials, ensure the form you envisioned is exactly what you get. Only you know how your key stakeholders' world works. You can make it easy for them, and they'll make life easier for you.

In today's gig economy, (Lyft, Uber, Instacart, Postmates, Jobble etc.),HR onboards 100's or staff, quickly and accurately. Formsonfire's the answer!

Cons

I was able to get started without contacting them for any help. But more tutorials are always welcome.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Thanks again for your kind words Jackie, and if you want to get another product tour to see what is coming down the road, sign up at our web site.

February 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Form Development With Good Sense!

Software allowed our company to create a custom application that is available off and on-line with a business process that follows are customer support commitment.

Pros

We need a Form data capture application that makes best of reusing data and keeping data integrity across form relations. We found Forms On Fire not only is best in logically relating/linking data sources to forms, but it is a developer platform that considers versioning and testing. Though I only have 7 days to build this app, (the last app was built in ZOHO Creator and after working on it for over a week found the data sub form to form relation constraints difficult to work around.) I actually feel like I can be successful in our very import task of providing Export Quotes at an Expo.

Response from Forms On Fire of Forms On Fire, Inc.

Replied November 2018

Hey, thanks for the review. More and more clients are using our product at expos and trade shows because the WiFi is typically so hit or miss...and our product works offline!

January 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Very versatile and easy to use. Excellent customer support!

Ease of use as a designer and user. All of my users are very pleased with user experience. Great support team.

Pros

I have used forms on fire for several types of data collection with my team and have had a very positive experience as a form designer and user. The form builder is intuitive and easy to use and very easy to test. I love the fact that they have a windows app, especially when it comes to testing changes on my forms. Make a change, open window app, test and adjust. Anytime I hit a wall and I am not sure what to do, a few minutes spent on the support chat gets me what I need. Forms on fire is flexible, powerful and an economical way to collect the data my team needs from the field.

Cons

Forms on Fire has a very extensive knowledge base, that could be improved by the addition of some short videos that walk users through some of the more complicated tasks. The support information is all there, I just learn easier when I can see it in action.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Hey, thanks again for your terrific review. We just launched a revised knowledge base and I think you're going to like it. Drop by support.formsonfire.com and let us know what you think.

January 2018

Caitlyn from SoulShine Yoga

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Fantastic for beginners to seasoned vets

Pros

It is customizable in every way, and is easy enough for a beginner to use. The interface is intuitive and the mobile app is great for limited quick use.

Cons

The constant emails I get from support are annoying. I also wish that some of the desktop features were available on the app.

August 2017

Christopher from Novaquip Inc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2017

Our experience with forms on fire has been nothing but positive right from the start.

We chose to move to electronic forms because our tech lost the occasional work order and this incurs costs for our company and we wanted to eliminate losses from that department. With forms on fire there is no reason to ever lose a form again.

Pros

Price: We're a small business so we didn't want to spend huge amounts of money on this solution and the folks at forms on fire have been able to give us everything we wanted at a very fair price.

Work performed: The work they put in our forms was astounding and the effort to meet our deadlines was impressive ( we met the deadline btw). The end result is a very intuitive form that we're proud of showing off to our customers and that our employees love.

Cons

As far as I'm concerned there are no cons, you could argue that the software has a bit of a learning curve but I would argue back that any powerful ( feature packed) software has a steep learning curve.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Thanks again Christopher for your review! Hope you're enjoying your app.

June 2017

Bill from Rezultix, Inc.

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Excellent product and support team behind it.

Pros

From the first minute I was introduced to Forms on Fire and the team behind the product, I have been very impressed. The on-boarding process and training during the free trial was fantastic and gave me enough insight to develop a form that I expect can return as much as 20% on weekly data capture.

As I got more into the product and discovered the robustness, the more I looked to do. The technical support provided by Customer support representative was awesome and so far above every other software company in this day and age. You get a real knowledgeable person and very timely response. On different occasions, Megan called me, did a web demo, or in several cases did some actual design on my form and provided me the syntax and formulas I needed. My first impression has held up, first class product and first class team behind it.

Cons

A few things are not as intuitive as I might like, but the great support overcame that.
I was looking for a feature to display two columns on the form and they are working on that.

April 2017

Daniel from ACCO

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2017

Best Form Solution

Vetted out 7+ different form solutions. Forms on Fire met and exceeded all of our requirements. Some of Companies transitioning from heavy-paper processes will the ability to generate forms from existing .docx and .xlsx files helpful. Offline functionality helps with field forces that often work underground or off the grid. Database stores/retrievals help produce and leverage databases of equipment on-the-fly through the same form.