Forms On Fire

RATING:

4.7

(125)

About Forms On Fire

Forms On Fire is a mobile app for capturing and dispatching mobile forms such as inspections, audits, safety reports, orders, and many other tasks. Designed for businesses in construction, agriculture, field service management, food safety, manufacturing, transportation, facility / property management, utilities, and oil & gas industries. Your apps will capture text, numbers, dates, photos, video, audio, annotations, barcodes, near-field communication (NFC), signature, GPS locations, mapping, and more. Users can automatically dispatch forms to other remote users and send notifications back to the office via email, with the ability to send emails instantly, after a delay, or according to user-specified conditions. Email layouts can be customized, and form fields can ...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Forms On Fire Pricing

28-day free trial, no credit card required. Standard Edition - $20 per user, per month (paid annually) or $25 per user, per month (paid monthly). Premium Edition - $28 per user, per month (paid annually) or $35 per user, per month (paid monthly). Includes documents and dispatch/workflow features. Enterprise Edition - $36 per user, per month (paid annually) or $45 per user, per month (paid monthly). Includes SSO with AAD, Ping Identity, or Okta. Enterprise add-ons include private label, privately managed server and more: Call for pricing.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Double your team's productivity in half the time! Go mobile with your inspections, audits, safety reports, and many other things important in the field.
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Forms On Fire Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Forms On Fire

1 - 5 of 124 Reviews

User Profile

Joanna

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Fun to use, so robust for small businesses looking for efficiency

Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.

PROS

When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.

CONS

They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.

Vendor Response

Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!

Replied November 2018

Cam

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Top notch customer support

PROS

We were able to develop and deploy baseline functionality on our first project to help support what soon became a multifaceted, company-wide deployment of FOF across our enterprise. Ease of integration with tools like Salesforce and a responsive customer support team make this product a winner for anyone who needs to deploy a specialized field service app for construction, industrial, or environmental projects.

CONS

The mobile design patterns are useful and utilitarian but they are somewhat limited and not customizable. This is the not the product to use if you want to highly customize the UI. This may be the case with most no/low code mobile app platforms as I do not have familiarity with many others.

Reason for choosing Forms On Fire

Flexibility to support our unique business needs.

Vendor Response

Thanks Cam, we appreciate you joining our movement!

Replied December 2021

Terry

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2018

Team was very attentive to our needs at the time along with ongoing support.

PROS

We were able to customize it to meet our needs of both the developers and the end users. The ability to take a few steps back was important to get the software working they way we wanted it to

CONS

The inability to change the structure of the software once we went too far down the development path.

Vendor Response

Hello Terry and thanks for writing. Many of our clients find it easy to change the structure. Please contact support@formsonfire.com to schedule a complimentary session with a platform specialist to help you make the changes you want.

Replied April 2018

Alex

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

The best customizable app for businesses

Overall, Forms on Fire is a great program and really helped elevate our company. With the ease of use, and the simplicity of it, we were able to switch all of our divisions to the app seamlessly. Our customers are happy, and we were able to minimize issues and complaints with them.

PROS

The ease of customization on the app for our technicians. It was so easy to learn how to code and build the paperwork and app form. The customer service team was so quick to respond when I had a question about my form.

CONS

Sometimes, it takes a few minutes for the paperwork to come through once our technicians submitted. Thy sometimes have to press the "force sync" button or leave the app open.

Vendor Response

We're genuinely touched by your kind words and thrilled to know how much Forms On Fire has positively impacted your company. It warms our hearts to hear about the seamless customization experiences of your technicians and how our customer service team has been there for you right when you needed us. Your success story, from the smooth transition across divisions to the happiness of your customers, fills us with pride and joy. We understand the hiccup with the syncing process and appreciate your patience as we strive to enhance every aspect of our service. Your journey inspires us to keep improving and to continue providing support that makes a difference. Thank you for letting us be a part of your company's success story.

Replied March 2024

Ramon

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Great and easy to setup app type forms for use in any industry

PROS

Loved the easy way to setup our workflow and the form we needed and the easy way of finding our data

CONS

I really don´t have many cons for the type of tool that forms on fire presents itstelf. it does what it says

Reason for choosing Forms On Fire

much more options and functionalities that fit our business

Vendor Response

Hi Ramon, thank you for your review. We have a lot going on in transportation so let us know if you require any new templates as they are plentiful in the examples catalog.

Replied September 2023