About Forms On Fire


Forms On Fire is a cloud-based forms automation solution for data collection and workflow task management. The solution replaces paper forms used by agents in the field with digital forms. Businesses can put their own logo in forms and develop their own branded solutions for data collection.

The solution also provides offline access to users for collecting data in forms, which can later be synchronized with the database when internet access is available. Forms on Fire captures GPS, audio files, signatures and bar codes into digital forms.

Forms on Fire provides a dashboard that monitors field employees’ activity on a regular basis. The dashboard provides an overview of team performance and compares current activity against the previous months. The solution integrates with third-party applications such as OneDrive, Google Drive, Dropbox, GeoOp and Grove Streams. Pricing is per user and billed annually. Support is provided via phone and email.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

52 Reviews of Forms On Fire

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(40)

4 stars

(10)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 52 reviews

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May 2018

Joanna from Comfort Monster Heating & Air

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Fun to use, so robust for small businesses looking for efficiency

Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.

Pros

When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.

Cons

They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.

Response from Forms On Fire of Forms On Fire, Inc.

Replied November 2018

Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!

April 2018

Robert H from Turnable, LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Insane levels of power and customization at an affordable price

FoF allowed us to create custom inspection forms to match exactly what we needed without any superfluous junk that would just get in the way. Other platforms we looked at required us to use pre-existing templates that would make us either have to ignore or fill out stuff we didn't care about, while FoF allowed us to make custom inspection forms for every aspect of the business for easy tracking/sorting/recording of in-field data that's vital to our business.

Pros

It allows anyone to customize inspection forms for literally any industry and/or location at an affordable price. Get just what you want, nothing more, nothing less. One-size-fits-all doesn't actually fit anyone; this software fits YOU like a bespoke suit from Lloyd's of London.

Cons

The interface to make your own forms isn't 100% intuitive, though the amount of time needed to learn is very short and you can be up and running in less than an hour. Subsequent customization of forms is really easy.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Thank you Robert, we appreciate the kind words and glad you have joined our movement!

March 2018

Jackie from Sealed Speed

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Make Forms That Make Everyone's Life Easier!

Pros

I'm a CODiE Award judge and have seen a ton of product. Forms On Fire are clearly mobile experts and have built a product that solves a core problem: how to create forms that make everyone's life easier - starting with yours!

(No need to hire an army of SW developers who'll take months, only to add so much complexity that end-users won't use them.)

In my opinion, here are some best use cases:

Marketing & Finance Execs have 100's of new projects requiring input from multiple key stakeholders, critical dependencies and conflicting deadlines (activations, email campaigns, events, trade shows, surveys, new product launches, press releases, content updates etc..). Collaboration meetings are endless, the teams out straight and deadlines are near. The last thing anyone wants to do is fill out a form - unless you can make one that's easy and adds to their productivity, rather than subtracts.

Formsonfire let's you create a form for repeatable tasks that you can also pre-set to be sent to the parties you choose to, at the schedule you need.

Its intuitive design, the fanatically customer-centric support team and library of visual tutorials, ensure the form you envisioned is exactly what you get. Only you know how your key stakeholders' world works. You can make it easy for them, and they'll make life easier for you.

In today's gig economy, (Lyft, Uber, Instacart, Postmates, Jobble etc.),HR onboards 100's or staff, quickly and accurately. Formsonfire's the answer!

Cons

I was able to get started without contacting them for any help. But more tutorials are always welcome.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Thanks again for your kind words Jackie, and if you want to get another product tour to see what is coming down the road, sign up at our web site.

April 2016

Micah from RAD Inspections, LLC.

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

April 2016

GOOD DIY FORM BUILDER

I run a small business and needed a form built. I had looked at other places but most required you to pay them to build a form and were easily over $2,000. A reason I was attracted to Forms on Fire was they provide DIY templates which can be customized. Before trying to build it myself, I enquired about them building my form. Their estimate came back at the price for an 8 hour retainer(Quite Hefty). At hearing that, I Reckon as long as it doesn't take me 80 hours to build it on my own ill be doing ok. I am not a computer savvy person, I didn't know what many of the names of certain features meant. At the time I thought maybe for a person who's used to building forms with binary code or something crazy this may be an "easy" DIY form builder. For a person off the street however, I think it would be very confusing. If it were not for Learning about a free tech support session with one of their staff, I think I would still be banging my head on my desk. I jumped at the chance to get some insight into this brave new world I had entered. I was astoundingly fortunate to have spent the session with Megan who was absolutely delighted to show me through the form and explain the terminology(FYI they have since put together a bunch of youtube video tutorials). After that amazingly helpful session, I then proceeded to build my entire form for the next three hours( it really is easy once you know what the terminology is). The form has since taken maybe another hour to tweak and add some things to make it perfect. All told from beginning to end it has taken five hours(75 hours ahead of schedule...SAVINGS!). Once I was guided through, it actually became fun. I'm so happy with how it turned out, and it has given me a huge advantage over the competition. I would highly recommend watching the videos, taking the support session(I hope you get to spend the session with megan she is a wonderful guide) and build it yourself. The feeling of accomplishment and knowing its built to your exact specifications, saving money but more importantly time is priceless. cheers!!

April 2016

George from (classified)

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2016

Forms On Fire saved the day

As a consultant serving a rapidly growing business, I needed a technology I could count on for reliability, scalability, easy configuration, and ease of maintenance. We didn't have the budget for a custom-code software project or to buy a big ERP solution. We had some internal processes and some customer-facing processes that needed to be standardized, controlled, and mobilized to improve our performance against the bottom line and to strengthen our competitive edge. After a great deal of searching, I found Forms On Fire. The incredible flexibility and power of the Forms On Fire platform gave us everything we needed at an incredibly competitive price. One of the greatest things about it is the ease with which we can make changes to and manage the solution ourselves. That was an essential requirement that we had a hard time finding elsewhere. We needed something that could operate smoothly on our mobile devices. Some of our team are using tablets, some on smartphones, and all on a mixture of Android and iOS operating systems. We needed a solution to connect reliably to two external data systems, output PDF documents , and automatically send multiple emails throughout workflow processes. In the past, such a list of requirements would have been extremely expensive to produce and would have required contracting with software developers. When I found Forms On Fire I was elated because I knew I could take care of my client successfully and that many future projects would be a breeze. My clients often see technology implementations as expensive, time-consuming and risky. Forms On Fire really came through and showed us how painless it can be. Their customer service is outstanding and it helps to have competent, responsive help only a phone call away when you're dealing with the information backbone of a business. If you have been searching for something to enable and mobilize your business, Forms On Fire is the best answer I have found. I look forward to further work with them.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2016

We LOVE our clients!

December 2016

Chris from HydroPoint Data Systems, Inc.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Covers everything from simple to complex

We have been working with Forms On Fire for over 2 years and are very pleased with the excellent service and a great product. We use this software to build our own survey apps which are heavy on data and have lots of photos. It is easy to use and building a form is a fairly simple process. We rely heavily on the connectors to save forms to Box and for customer facing reports. Being able to customize a report in Word is amazing when compared to our old mobile survey system. Our field users love the ease of use and the instant update. Regular enhancements and new features keep expanding its usability. Great product with some of the best customer support you will find!

Pros

Ease of use, great support, easy adoption and deployment

Cons

The mapping feature, using GPS function still needs improvement

Response from Forms On Fire of Forms On Fire, Inc.

Replied December 2016

Chris, be sure to send us any improvements you want to see in the GPS/Mapping function, we would love to hear your ideas and see if we can include them into the 2017 product roadmap!

April 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

Great product for mobile field forms.

Reasonable and flexible pricing model. Helpful customer support Flexibility and efficiency in document production for collected data/

Pros

Sharepoint connector simplified my life and makes updating form fields seamlessly. The ability to generate documents and upload to SharePoint (or 11 other connectors) eliminated several steps and failure points in my old system. The ability to create a new version of a form and deploy in teat mode to selected users allows continuous form development and testing without impacting forms deployed currently. Forms on Fire pricing makes the product a good value.

Cons

Dispatch seems to be more complex than needed and has limited features. It might be that I do not completely understand the feature yet.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Hello, and thank you for the review. Please contact our support team to organize a time with us to implement the dispatch/workflow features. We think you will be able to get done what you want.

April 2017

Jose from Adams County

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

Forms on Fire Amazing

Forms on fire (FOF) allows for businesses to create forms and automate processes that would otherwise be time consuming in the paper world. I tried and reviewed numerous other companies Fast Forms, Pronto Forms and Happy Inspector to name a few to determine the product that best served my needs. I needed a software easy to use, flexible and worked on three platforms iOS, Android and Windows. The ability to design, create and import data in different formats to include software support. Most importantly it needed to be priced affordably. Let me state this clearly, FOF is truly an amazing software that met all my expectations. Most importantly the pricing was lower if not comparable to the competition. The customer service was just insane, they were helpful, provided my with video and live support, one on one session and followed up with me to see if I had questions (I had plenty). What sealed the deal for me was the pricing and the cross platform availability. Megan Jackson of FOF was fantastic and incredibly helpful. As of the posting of this review, FOF redesigned the dashboard and it was no surprise to see that it was astatically pleasing visually and even more functional. Guys keep up the good work!

Pros

The availability to use it on different platforms ios, android and windows. I am not always in the field so when I am on the desktop (Windows) I love that I can open the software edit forms and preview what it will look like without having to use my tablet.

Cons

I would like to see more flexibility with the logo design, specifically I could not enlarge the logo. I would also like to see a mission or vision field that can be incorporated with the logo design.

December 2016

Robert from Knights Circle

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Changes the game for mobile data collection!

I found Forms on Fire about a year ago and it's had an unbelievable effect on our operations. I manage a large apartment community and collecting tons of in-field data is essential to what we do. FOF allowed us to create easy-to-use custom forms which streamlined our process and replaced paper entirely. We increased our billings for damage chargebacks by $30k this year due to the ease with which our Maintenance Techs could record the damages and select from pre-populated options - then the form emails a customer-ready PDF right to our Accounting Manager. It's brilliant. You absolutely can't find a better solution than FOF for all of your survey/data collection needs. I'm a raving fan.

Pros

Ease of use is phenomenal. The customization is really the powerful feature here - you can get exactly what you want, and nothing you don't. It's truly a game changer. Customer support is truly second to none and they know you by name. It's like dealing with a family company. Great experience.

Cons

Because the customization is so complete, it does take a little while to learn how to use it to its fullest. The learning curve is short, though, and once you make the investment of a couple of hours, you'll be enamored with the abilities.

Response from Forms On Fire of Forms On Fire, Inc.

Replied December 2016

Wait till you see what we have planned for 2017 Rob!

March 2017

Micah from RAD Inspections

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2017

Great Customer Service and pretty easy to use

It was a little difficult learning how to create my first form, but after talking with their support staff for an hour. I was able to build my custom form from scratch. I have since created many other custom forms on the same platform giving my business the leading edge over my competitors. thank you form on fire for a great software. Cheers

Pros

once the form is created its very user friendly for my employees to fill out in the field

Cons

its difficult to build the back end of the form. Especially if I want to add in some more in depth logic .

January 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

Very versatile and easy to use. Excellent customer support!

Ease of use as a designer and user. All of my users are very pleased with user experience. Great support team.

Pros

I have used forms on fire for several types of data collection with my team and have had a very positive experience as a form designer and user. The form builder is intuitive and easy to use and very easy to test. I love the fact that they have a windows app, especially when it comes to testing changes on my forms. Make a change, open window app, test and adjust. Anytime I hit a wall and I am not sure what to do, a few minutes spent on the support chat gets me what I need. Forms on fire is flexible, powerful and an economical way to collect the data my team needs from the field.

Cons

Forms on Fire has a very extensive knowledge base, that could be improved by the addition of some short videos that walk users through some of the more complicated tasks. The support information is all there, I just learn easier when I can see it in action.

Response from Forms On Fire of Forms On Fire, Inc.

Replied April 2018

Hey, thanks again for your terrific review. We just launched a revised knowledge base and I think you're going to like it. Drop by support.formsonfire.com and let us know what you think.

April 2018

Elizabeth from Sunshine Home Health Care

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0