Forms On Fire Software


 

Forms On Fire is a cloud-based forms automation solution for data collection and workflow task management. The solution replaces paper forms used by agents in the field with digital forms. Businesses can put their own logo in forms and develop their own branded solutions for data collection.

The solution also provides offline access to users for collecting data in forms, which can later be synchronized with the database when internet access is available. Forms on Fire captures GPS, audio files, signatures and bar codes into digital forms.

Forms on Fire provides a dashboard that monitors field employees’ activity on a regular basis. The dashboard provides an overview of team performance and compares current activity against the previous months. The solution integrates with third-party applications such as OneDrive, Google Drive, Dropbox, GeoOp and Grove Streams. Pricing is per user and billed annually. Support is provided via phone and email.

 

Forms On Fire - Branding
 
  • Forms On Fire - Branding
    Branding
  • Forms On Fire - Form designing
    Form designing
  • Forms On Fire - Changing properties
    Changing properties
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

30 Reviews of Forms On Fire

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Christopher from Novaquip Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Our experience with forms on fire has been nothing but positive right from the start.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We chose to move to electronic forms because our tech lost the occasional work order and this incurs costs for our company and we wanted to eliminate losses from that department. With forms on fire there is no reason to ever lose a form again.

Pros

Price: We're a small business so we didn't want to spend huge amounts of money on this solution and the folks at forms on fire have been able to give us everything we wanted at a very fair price.

Work performed: The work they put in our forms was astounding and the effort to meet our deadlines was impressive ( we met the deadline btw). The end result is a very intuitive form that we're proud of showing off to our customers and that our employees love.

Cons

As far as I'm concerned there are no cons, you could argue that the software has a bit of a learning curve but I would argue back that any powerful ( feature packed) software has a steep learning curve.

Review Source: Capterra
 

Bill from Rezultix, Inc.

June 2017

June 2017

Excellent product and support team behind it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

From the first minute I was introduced to Forms on Fire and the team behind the product, I have been very impressed. The on-boarding process and training during the free trial was fantastic and gave me enough insight to develop a form that I expect can return as much as 20% on weekly data capture.

As I got more into the product and discovered the robustness, the more I looked to do. The technical support provided by Customer support representative was awesome and so far above every other software company in this day and age. You get a real knowledgeable person and very timely response. On different occasions, Megan called me, did a web demo, or in several cases did some actual design on my form and provided me the syntax and formulas I needed. My first impression has held up, first class product and first class team behind it.

Cons

A few things are not as intuitive as I might like, but the great support overcame that.
I was looking for a feature to display two columns on the form and they are working on that.

Review Source: Capterra
 

Daniel from ACCO

April 2017

April 2017

Best Form Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Vetted out 7+ different form solutions. Forms on Fire met and exceeded all of our requirements. Some of Companies transitioning from heavy-paper processes will the ability to generate forms from existing .docx and .xlsx files helpful.

Offline functionality helps with field forces that often work underground or off the grid.

Database stores/retrievals help produce and leverage databases of equipment on-the-fly through the same form.

Review Source: Capterra
 

Jose from Adams County
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Forms on Fire Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Forms on fire (FOF) allows for businesses to create forms and automate processes that would otherwise be time consuming in the paper world. I tried and reviewed numerous other companies Fast Forms, Pronto Forms and Happy Inspector to name a few to determine the product that best served my needs. I needed a software easy to use, flexible and worked on three platforms iOS, Android and Windows. The ability to design, create and import data in different formats to include software support. Most importantly it needed to be priced affordably. Let me state this clearly, FOF is truly an amazing software that met all my expectations. Most importantly the pricing was lower if not comparable to the competition. The customer service was just insane, they were helpful, provided my with video and live support, one on one session and followed up with me to see if I had questions (I had plenty). What sealed the deal for me was the pricing and the cross platform availability. Megan Jackson of FOF was fantastic and incredibly helpful. As of the posting of this review, FOF redesigned the dashboard and it was no surprise to see that it was astatically pleasing visually and even more functional. Guys keep up the good work!

Pros

The availability to use it on different platforms ios, android and windows. I am not always in the field so when I am on the desktop (Windows) I love that I can open the software edit forms and preview what it will look like without having to use my tablet.

Cons

I would like to see more flexibility with the logo design, specifically I could not enlarge the logo. I would also like to see a mission or vision field that can be incorporated with the logo design.

Advice to Others

I have only touched the tip of the iceberg when it comes to using all the functionality of your software. However, as time goes on you can believe I will be more than happy to provide you with suggestions and ideas.

Review Source: Capterra
 

Micah from RAD Inspections
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great Customer Service and pretty easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

It was a little difficult learning how to create my first form, but after talking with their support staff for an hour. I was able to build my custom form from scratch. I have since created many other custom forms on the same platform giving my business the leading edge over my competitors. thank you form on fire for a great software.
Cheers

Pros

once the form is created its very user friendly for my employees to fill out in the field

Cons

its difficult to build the back end of the form. Especially if I want to add in some more in depth logic .

Advice to Others

I would highly recommend tooling around the form builder and try to figure it out on your own before contacting them for one of their free classes and i believe they have since created some youtube videos on some of the more simple stuff in the form to get a person started

Review Source: Capterra
 

Gavin from Costco Wholesale

March 2017

March 2017

HMHW Manager

Ease-of-use

Functionality

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Support

Simple. Easy to use. Interacts well with other applications. Support is excellent! FOF is easy to use and the staff excels at Customer Service. Connecting with applications such as Google and DataStudio makes the forms more powerful. The product just plain works.

Review Source: Capterra
 

Andrew from SNS Management

March 2017

March 2017

Sophisticated yet Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

I use Forms on Fire to make every day operations of my business more efficient and organized. Linking forms to connectors such as dropbox allowed us to quickly and easily access information in one space. Building forms is fairly simple, but I have gotten stuck a time or two. They have great customer service to help you through these kinks as well.

Pros

Very efficient and simple to learn and apply to operations.

Cons

The software does not really support repeating tables within repeating pages. Hopefully this can be corrected with time. I believe this would be a very strong feature.

Review Source: Capterra
 

Rudolf from C-TEC
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Great tool with perfect support !

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Have to create complex forms for cyclic checking buildings, healthcare, timesheets, orderforms , service and support etc.. After looking at some other tools I tried Forms On Fire. Here I was able to realize all things I need in a nice interface in a very short time. The support is perfect and fast, so I will integrate it in all my software and recommend it my customers.

Pros

Support and web interface for building forms

Advice to Others

its a little bit complicated to understand the connection between the parts, but with the very good support no problem.

Review Source: Capterra
 

Mark from Parsons
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2017

February 2017

Modern Forms Service Shines!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

We have been testing Forms on Fire for a week, with the intent to purchase for a large project. The product is incredible, compared to others that I have worked with. The Designer is very intuitive, yet has advanced features such as data sources, filtering, formulas, and dynamic answers. Essentially, this service can create almost any form imaginable. Finally, the support team has been amazing. I submitted some tickets and then numerous follow-up questions. The response time was not only fast, but the answers were helpful, and to date, any problem I found has been solved. Suggestion for improvement is updating the Windows app to match the newer beta features released in the iOS app, but I understand this may happen in the near future.

Pros

Intuitive design interface and ability to use data sources across multiple forms.

Cons

Tough question, but perhaps the lack of the ability to connect directly to an SQL database (without the API) or publish fields directly to SharePoint.

Advice to Others

Great option for those looking to move away from InfoPath!

Review Source: Capterra
 

Pamela from One Accord Non Profit

January 2017

January 2017

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
Support

Forms on Fire gave us an excellent option for collecting and analyizing research data in a variety of settings. We can eliminate or greatly minimize the need for paper notes that have to be translated into a digital platform for analysis and get our results more quickly. The support team are responsive, helpful and well-equipped. It was a great value and made a tremendous difference in our final product. Really great experience. This is a functional, flexible, user-friendly efficient tool.

Review Source: Capterra
 

Andrew from SNS Management
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Excellent Product!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been searching for a form building service for months. When I found Forms on Fire I thought it was a little complex and may be difficult to learn their system. While it is complex their customer service team has been amazing and very quick to help. I was able to quickly learn many key features and begin building my own form. One of the main features I found most useful is the ability to control the output forms. This is the main reason why most people use forms is to organize the necessary information in a presentable readable document. Other form building sites have variations of this, but no where near the sophistication. You're really able to target the information that is essential to you. I tried over 17 form building sites before working with Forms on Fire, hands down nothing compares! I strongly recommend this to anyone looking to simplify and organize the operations of their business.

Pros

I could think of a way I wanted the form to preform and it was actually possible. I haven't come across anything that couldn't be done.

Cons

none.

Review Source: Capterra
 

Ryan from Carter Services, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great solution for our small business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been ready to drop close to 100k on software and this option has saved us time and money. The support team is smart and helpful. Great product.

We also really appreciate how things are saved on the phone so if there is no reception you have it no matter what.

Pros

Offline functionality and customer support

Cons

Difficult user interface

Advice to Others

Do as much as you can on your own before purchasing tech support retainers

Review Source: Capterra
 

Alex from HR Butler
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great!! We like it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Easy to use, good solid system and the price makes things easy to cancel or postpone for a month if need be

Review Source: Capterra
 

Medara from JASA Engineering

December 2016

December 2016

Excellent Platform. Amazing Support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I built a relatively complex form and workflow for field data gathering, submission, and approval within our company. Using this system, with help from the excellent support staff at FoF, I was able to have a functional app and process for demonstration and use in about 10% of the dedicated time it would have taken me to create a similar system from scratch.

The only real problem I had with the system was a lack of documentation on particular function use, at the start of the project. Given the improvements I have seen in the knowledge base, I believe this is on the verge of being a non-issue. Also, in any case where documentation was missing, the staff gave solution suggestions and offered function use cases that might solve the problem I was working on.

Review Source: Capterra
 

Mike from The University of Maine
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

Love me some Forms On Fire.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Quick, accurate development, easy to install and use, attentive support makes a mighty nice package!

Pros

Does exactly what we want.

Cons

Nothing. I can find nothing to criticize.

Review Source: Capterra
 

Rhiannon from Davidson Excavating
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Amazing Software!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Forms on Fire has saved our company so much time and made us highly efficient. It's so nice to work with people who are not only great at customer service but know their own software fowards and backwards!

Review Source: Capterra
 

Ron from IM

December 2016

December 2016

Very versatile product. Can be configured to meet even very specific business needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We did a side-by-side comparison with Prontoforms before settling on Forms On Fire. Technically, both products could meet our needs but Forms On Fire was much more cost-effective because it's much easier to configure (DIY = no big customizing expenses), plus Forms On Fire's service (sales and support) is in a league of its own!!
This is an excellent choice I would recommend to everyone!

Pros

Makes customization accessible to the masses, therefore reducing overall cost.

Cons

The software has amazing capabilities, but there doesn't seem to be a complete tutorial to guide you through a lot of the stuff I can't do. There are a number of basic video tutorials available but if you want to do anything beyond the most basic, there is a fairly steep learning curve.

Advice to Others

Please post more video tutorials, from basic to advanced. However, the support is SO AMAZING that I feel they actually compensate for the lack of video tutorials by helping you out personally.

Review Source: Capterra

  Response: Forms On Fire, Forms On Fire, Inc.

Date: January 2017

January 2017

 

We add to our amazing video tutorials and to our knowledge base daily. Because we are also launching so many new features, this gets to be difficult but we are committed to not only the best support and guidance but also top flight documentation, tutorials and training. Thank you so much for your input Ron!

 

Chris from HydroPoint Data Systems, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Covers everything from simple to complex

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We have been working with Forms On Fire for over 2 years and are very pleased with the excellent service and a great product. We use this software to build our own survey apps which are heavy on data and have lots of photos. It is easy to use and building a form is a fairly simple process. We rely heavily on the connectors to save forms to Box and for customer facing reports. Being able to customize a report in Word is amazing when compared to our old mobile survey system. Our field users love the ease of use and the instant update.

Regular enhancements and new features keep expanding its usability.

Great product with some of the best customer support you will find!

Pros

Ease of use, great support, easy adoption and deployment

Cons

The mapping feature, using GPS function still needs improvement

Advice to Others

From small projects to large, regular surveys this software will make your life easier!

Review Source: Capterra

  Response: Forms On Fire, Forms On Fire, Inc.

Date: December 2016

December 2016

 

Chris, be sure to send us any improvements you want to see in the GPS/Mapping function, we would love to hear your ideas and see if we can include them into the 2017 product roadmap!

 

Steve from Acco Engineered Systems

December 2016

December 2016

Best forms solution we have seen

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We reviewed several forms companies for our project. FoF was the best for all the areas rated as well as the fact they are simply great people to work with. Cannot say enough good things about the product and the people at Forms on Fire.

Review Source: Capterra
 

Robert from Knights Circle
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Changes the game for mobile data collection!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Support

I found Forms on Fire about a year ago and it's had an unbelievable effect on our operations. I manage a large apartment community and collecting tons of in-field data is essential to what we do. FOF allowed us to create easy-to-use custom forms which streamlined our process and replaced paper entirely. We increased our billings for damage chargebacks by $30k this year due to the ease with which our Maintenance Techs could record the damages and select from pre-populated options - then the form emails a customer-ready PDF right to our Accounting Manager. It's brilliant. You absolutely can't find a better solution than FOF for all of your survey/data collection needs. I'm a raving fan.

Pros

Ease of use is phenomenal. The customization is really the powerful feature here - you can get exactly what you want, and nothing you don't. It's truly a game changer. Customer support is truly second to none and they know you by name. It's like dealing with a family company. Great experience.

Cons

Because the customization is so complete, it does take a little while to learn how to use it to its fullest. The learning curve is short, though, and once you make the investment of a couple of hours, you'll be enamored with the abilities.

Advice to Others

TL;DR: Easy to use, FULLY CUSTOMIZABLE, expect a couple of hours learning time to master.

Review Source: Capterra

  Response: Forms On Fire, Forms On Fire, Inc.

Date: December 2016

December 2016

 

Wait till you see what we have planned for 2017 Rob!

 
 
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