

Formstack Forms Software
About Formstack Forms
Formstack Forms Pricing
Plans range from $63.13 to $266.43 monthly Contact Us for Enterprise options HIPAA Plans are also available Other add-on products include Conversion Kit, Workflows and Portals. Try any plan with a 14 Day Free Trial
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available
1 / 5





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Formstack Forms User Reviews
OVERALL RATING
Showing 1 - 5 of 95 reviews
Anonymous
Time used: Less than 12 months
Review Source: Capterra
March 2021
Right Price in a sea of competition

Mary
Verified reviewer
Industry: Financial Services
Time used: More than 2 years
Review Source: Capterra
January 2018
Formstack is crucial to an efficient small business
Formstack allows us to automate tasks that we used to do manually, like sending information to prospective clients, gathering detailed information from current clients, sending a series of steps in a project, etc. It is a great value for the money, and is relatively easy to use. We have used it for several years and can't imagine being without it - it is critical to an efficient work flow for a small business, and a lot less expensive than paying an admin to do the same tasks.
Pros
In addition to the ability to build powerful forms using conditional logic, the greatest strength of Formstack (and probably most overlooked) is how a small business can use the response features to automate tasks they are currently wasting time doing manually. For example, you can use Formstack to create a contact form that lets a prospect choose what type of service they are interested in. Using the conditional logic, you can create automatic responses based on what they select (or where they are located, or whatever variable is important in your business) that include additional information -- links to videos, documents, whatever -- instead of having to pay someone to follow up with each contact individually. You can also use this to string together steps in a process: they complete Form 1, and then automatically receive an email confirmation with the link for Form 2, and so on. This functionality has saved our small company hundreds of hours of human time, AND increased customer numbers. For all the value we get out of it, Formstack is a bargain. It's one of those "how did we live without this" tools.
Cons
The look of the webforms themselves is dated - it would be nice if they would invest in some contemporary looking designs so the user sees something more sleek. Also the ability to have self-tallying forms, where someone could check boxes and it would total a dollar amount for a quote, would be fantastic.

Response from Formstack
Hi Mary! Thank you for leaving a wonderful review! We love seeing happy clients! This article may help with your self-tallying forms concern: https://support.formstack.com/customer/portal/articles/2545508. If this doesn't help, please feel free to reach out to our awesome Support team, who will do everything they can to help!
Replied January 2018
Anonymous
Company size: 11-50 employees
Time used: More than 2 years
Review Source: Capterra
May 2019
Easy to use
Overall, formstack was a great choice for our organization. We've setup and deployed dozens of forms for both public facing use and internal use.
Pros
Formstack's form builder is easy to use and has a lot of integration options. Our form building users range from not-so-tech savvy to power users and both are able to create forms with ease.
Cons
Lack of variety with field types. While formstack isn't a "survey" tool, it's a form tool, I think they could implement a lot of field types that survey tools use and make it easier to use a single platform for all form/data collection needs.
Reasons for choosing Formstack Forms
While FormAssembly came highly recommended for it's well built Salesforce integration, we found for our needs Formstack was nearly as capable and the pricing per user was much better. With Formstack we get 10 user accounts where I believe a similar price range with Formassembly was for a single user.

Response from Formstack
Thank you for taking the time to provide your feedback. We are in the process of updating our survey capabilities with advanced features and field types. We will announce the updates as soon as they are available.
Replied July 2019
Anil
Company size: 5,001-10,000 employees
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
June 2022
Form creation with Formstack
I used Formstack over 6 months to create my forms and surveys with templates, it helps you alot with creation well designed templates.
Pros
Formstack is important feature to use while you are creating form and surveys.
Cons
Formstack has impressive feature but it should offer more template to create.

Response from Formstack
Thank you for leaving a review! If you are logged in you should be able to use any of our 400+ templates from our main templates page here: https://www.formstack.com/templates! If you should ever need any help, please reach out to us!
Replied June 2022
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: Capterra
June 2022
Non existing support
Dissapointing
Pros
Great product if you can get it up and running and you re tech savvy
Cons
Absolutely non existing support which when you pay 100’s of dollars a month is the least to offer