Jotform Sign

RATING:

4.8

(161)

About Jotform Sign

Jotform is a cloud-based form automation solution that enables users to publish online forms and record customer responses. It helps users to generate leads, collect order payments, conduct customer surveys, manage job applications and register guests for events. Jotform features a one-page-per-question survey format and several built-in templates and themes that help users to customize their forms. The solution also features a central dashboard, and the form builder supports emojis, icons, animations, video backgrounds and more. Jotform offers plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. Users can also add widgets like checklists, image sliders, terms and conditions, date selections, tables and more to their forms. Jotfo...

Jotform Sign Pricing

Free trial: 

Not Available

Free version: 

Available

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Jotform Sign Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jotform Sign

1 - 5 of 161 Reviews

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best Form/Sign Builder Available in Market

Overall very good experience, when they launched it first I was it can't be very helpful. but it is a great tool when you get it with form builder. It makes everything under single tool and easy to manage.

PROS

Easy to use Lot of features Best integration for a form builder

CONS

Design needs little update now & pricing should be little less

Reason for choosing Jotform Sign

Cost and 2 tools under one company, so everything easy to use.

Vendor Response

Hi, Thanks for your nice review. We're delighted you find our platform easy to use with top-notch features and integrations. Feel free to let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024

Derrick

Construction, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Professionalism in a document

Easy, helpful, organized, and practical.

PROS

The forms look professional and the recipient can easily read them. Also, submitting pictures and writing on them descriptions is a great tool. Also, the phone app is great.

CONS

The limitation of signatures for the basic package

Reasons for switching to Jotform Sign

We just used it for the forms, but it was expensive and we don't have the budget for app tools. So we came back to jotform

Vendor Response

Hi Derrick, Thanks for your positive rating. We're happy you find our forms professional-looking and our platform great to use. We'd like to inform you that we have increased the Singed Document limits for all plans. For example, Starter (Free) plan has been increased from 10 to 100 Signed Documents per month. Check out our pricing page to find out more: http://www.jotform.com/pricing/. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024

Audra

Renewables & Environment, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

FUNCTIONALITY

2

Reviewed March 2024

The "Free Trial" isn't worth it

Not impressed, but it did force me to learn to create my own forms in an actual free app.

PROS

The very first form I created turned out fine. Until I wanted to update the form and it caused nothing but headaches.

CONS

Hard to update. If you create too many forms, you will be charged. Clients had difficultly using form, in the end caused me more work. The Free Trial is VERY limited.

Vendor Response

Hi Audra, Thanks for your feedback, and we're sorry you're having difficulties. We'd like to clarify that forms can be edited anytime and anywhere by simply logging in to your Jotform account, then edit the form you want. In addition to that, any changes on your form will also automatically reflect on the live form, so there's no need to update or re-embed your form manually. Please understand that each of the plans has their own limits. For example, on the Starter (Free) plan, you can only keep 5 active forms at a time. We believe the Starter plan is enough for basic usage. We also have plenty of helpful guides and video tutorials you can find in our User Guide section here: http://www.jotform.com/help/. If you have any questions or if you are still having trouble with your forms, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024

Stephanie

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Non confrontational forms signed before appointment

Easy, saves time, automates my business forms digitally and saves them. I always refer to the very first form filled out and can easily access that stored information.

PROS

Easy to collect signed contracts and policies off site of a business.

CONS

Some Old phones can’t hit the submit button due to mobile version.

Reason for choosing Jotform Sign

Had training from Hunter Donia on how to use best for my business.

Reasons for switching to Jotform Sign

Easy and had someone to train me how to use. Would have never been able to learn it by myself.

Vendor Response

Hi Stephanie, Thanks for your positive review. We're glad to hear that Jotform makes it easy for you to collect signed contracts and policies off site. If you've experienced issues with your forms, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024

Jason

Public Safety, 1 employee

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best overall for use

Great experience. Highly recommend for convenience and secured measures

PROS

Comprehensive ease with certifiable use.

CONS

N/A not any specified dislikes of any of the features with this system

Reasons for switching to Jotform Sign

Cost effectiveness with simplicity making work an easy process

Vendor Response

Hi Jason, Thanks for your perfect stars and for sharing your great experience. We're glad to hear you find our platform both comprehensive and user-friendly. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Replied May 2024