About Array

Array, formerly known as Launchcloud, is a cloud-based solution that helps businesses build and share forms to manage and automate data workflows. Key features include electronic signatures, custom templates, quick response (QR) code reading, videos/images embedding, barcode scanning and page layouts.

Designed for businesses of all sizes, Array comes with a drag-and-drop interface to build and design forms based on field marketing requirements. It allows users to send conditional emails, automate customer responses and generate leads to increase sales. Additionally, the data search module enables enterprises to capture information from live communications and store them for future reference.

Array allows integration with various third-party ...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

20 Reviews of Array

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(6)

6

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 20 results

August 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Best form builder and workflow manager for growing workforces

Very friendly and knowledgeable team. Affordable and innovative software!

Pros

Easy to set up, and for my team to use! I highly recommend.

Cons

Wish theer were a few more form templates, but we were able to build our own to meet our needs.

January 2017

Tom from REPS

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2017

Easy to build. Easy to use. Anyone can do it!

After signing up, I created and tested an app for my company in only 4 days. No programming or script writing skills necessary. Launchcloud's support was able to quickly answer any questions I had. I would highly recommend this product to business owners who need mobile applications but don't have experience developing them or the budget to hire a development team.

Pros

Ease of use for developer and user

Cons

I had to insert text for field titles to hide the associated field titles to get the format I needed, which added a lot of time and repetitive work to the development. Spent a lot of time scrolling through the field listing searching for the fields I needed to apply rules to when creating field rules .

Response from Launchcloud

Replied March 2017

Thank you Tom glade you like it

May 2018

Tamara from Carnival Dynasty

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2018

Okay, wish the reporting and directions were a bit better

not having to type out information submitted into spreadsheet, but still have to format

Pros

The automatic download to google drive and online link to share with everyone and the ability to create an excel spreadsheet.

Cons

the reports section is not clear for my orders, it would be nice to see how many people ordered specific products that was outlined.If someone sends form twice and I delete on Launchcloud,it does not delete off google drive spreadsheet.One of the products I deleted also still shows up on the spreadsheet.

March 2017

Sandra from FreshFit

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Perfect for registers and online forms. Easy to use app. Great customer service with quick response.

I use this software to create registers for my instructors to fill out on site via the associated app (no wifi needed). These come through to me immediately. There is no other software that I know of that fulfils this function. I also use this software for customers to fill out questionnaires and order forms. I put these forms on my website or social media account and again, they come straight through to me. The system is very intuitive and easy to set up and update. The customer service team are very helpful, knowledgable and respond very quickly, often even late into the eveneing.

Pros

Great customer service, fast response time.

Response from Launchcloud

Replied March 2017

Thank you for your feedback!

January 2017

Robert from Little Kickers Bracknell

Company Size: 2-10 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Brilliant customer service!

Safest and most convenient place to store and view my data. Lots of tutorials and FAQ's available if theres things me and my staff don't understand or need help with discovery or improving functionality of my forms. If thats not enough Becky and Matt are always only too happy to help.

Pros

Easy to use. Visually very easy to navigate.

Response from Launchcloud

Replied January 2017

Thank you Rob we are always happy to help