MaintainX
MaintainX
About MaintainX
MaintainX is a web-based CMMS tool that can be used on mobile devices. It aims to improve workflow completion and strengthen team communication. It can be used by operational teams in small to large businesses. This solution allows users to track unlimited assets and create countless work orders. Additionally, this tool includes an internal messaging system that reduces unnecessary emails and speeds up workflows.
With MaintainX, users can easily create customized templates, such as procedures and checklists. Users can also upload annotated photos to inspections in order to provide more clarity on the status of an asset/location.
Pricing is per user on a monthly or yearly subscription basis. Support is available online or via live chat.
Compatible with iOS and Andr...
MaintainX Pricing
Free Essential: $16/user/month Premium: $41/user/month Enterprise: Contact Us
Free trial:
Available
Free version:
Available
Most Helpful Reviews for MaintainX
1 - 5 of 383 Reviews
Justin
Verified reviewer
Recreational Facilities and Services, 201-500 employees
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
This is the CCMS YOU HAVE BEEN LOOKING FOR
It has been a time saver for us.
PROSPrice, app, features, chat functions, customer service
CONSNotifications, I wish I could select the Notifications that are sent out
Reason for choosing MaintainX
Customer service, app
Corban
Warehousing, 201-500 employees
Used daily for less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2023
Warehousing at it's finest
We have changed how we manage our inventory as well as evolved a way to track our goods transferred from our warehouse to our sites. Overall, the software is great for anyone that needs a mostly easy to use software to ensure accuracy on work orders, and parts tracking.
PROSThe software allows for a simple solution to keeping track of inventory, even remotely! Using QR Codes within the software allows for my colleagues to ensure accuracy when they take items out of the inventory in our warehouse. Furthermore, it allows to track where items go, with photographic accountability as well.
CONSThe software can feel a bit clunky and unfinished when using an Android device. It does take a bit of getting used to in order to navigate quickly and efficiently within the app.
Anonymous
51-200 employees
Used daily for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2022
decent for an entry level program
Decent program to track work orders and manage assets. Very easy to use. Mobile app is helpful. not impressed with overall features and functionality. Data input way too time consuming.
PROSVery easy to use, mobile app is helpful.
CONSinability to mass edit in spreadsheet format, worksheets are time consuming and basic. Lack space to input details such as component info for equipment, specs, etc. Lack of many desired features and functionality. mobile app doesnt show all info or allow editing of info when it comes to inventory control etc.
Reasons for switching to MaintainX
AMMS program and backup data was lost. Prefer to switch back to amms after trying maintainx
Vendor Response
Hi there, Thanks for leaving a review for MaintainX. We are sorry to hear that your experience has been anything less than exceptional so far. We have a team available to assist with data input and help set up your organization for you. We would love the opportunity to learn more about your feedback and ensure that we have enabled all the functionality you are looking for. If we are missing any functionality, our team would love to understand what you need so we can include it on our roadmap. Feel free to reach out to us at your earliest convenience. Best, MaintainX
Replied March 2022
derek
Real Estate, 2-10 employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2023
A good flexible platform to keep track of many things
The biggest thing MaintainX has helped us with has been keeping all of our maintenance and repairs at all of our properties together and viewable by all of us. It eliminates the need for each of us to have our own system in place.
PROSIt's very adaptable to a wide range of assets, repairs, etc.
CONSIt would be nice if more than one asset could be assigned to a work order. For example, if an HVAC PM service is for several pieces of equipment it would be nice to select each one. Instead I find myself duplicating work orders or grouping equipment together to make it work.
Reason for choosing MaintainX
We tried both and liked the capabilities of MaintainX much more.
Daniel
Food & Beverages, 501-1,000 employees
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Revolutionized our maintenance tracking
PROS
MaintainX is a user-friendly maintenance tracking software that helps me save time and increase efficiency. It allows me to create work orders, assign tasks, track progress, schedule preventive maintenance, monitor inventory, and generate reports. With MaintainX, I can manage my maintenance operations from anywhere, making it easy to keep my business running smoothly.
CONSNothing is really missing. They have just about every feature I want.
