About MaintainX


MaintainX is a cloud-based solution that helps businesses manage work orders and employee productivity through automation of digital forms. Key features include collaboration, checklists, in-app messaging and remote access.

Designed for small to midsize businesses, MaintainX comes with custom templates to build checklists, record enterprise procedures and assess readings on existing digital forms. It enables users to manage individual tasks and share reports with clients and employees. Additionally, the solution allows enterprises to get insights into staff productivity, accuracy and business compliance.

MaintainX enables businesses to annotate content on photos and share them with employees across various locations. Mobile applications for Android and iOS devices are also offered to remotely manage business activities. It is available on a monthly subscription and support is extended via documentation and online help desk.  



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Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of MaintainX

Overall rating

5.00 / 5 stars

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Showing 1-4 of 4 reviews

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June 2019

Lisa from Osceola Partners LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Finally the App That Has Everything I Have Been Looking For!

This app is very user friendly and does everything I want it to. The items most important to me: (1) I am finally able to organize the maintenance tasks I assign, and see the status of each at a moment's glance and (2) I can categorize by project type or location or anything I can dream of, and the multiple tags I can apply per work order make it easy to sort and organize.

Pros

* Ease of Use
* Unlimited work orders
* Unlimited categories

Cons

* I wish I could order the priorities within in priority type. (Example, if I have 10 high priority items, I'd like to be able to sort within those high priority items--e.g., #1 high priority, #2 high priority, #3 high priority.)

February 2019

Charles from Navient

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

God Provides

As stated above, MaintainX's support is top-notch... They have a very responsive team knowledgeable with their product.

Pros

This software/app is very user friendly. Anyone regardless of computer skills should easily be able to use MaintainX.
Within minutes I have set up multiple reoccurring maintenance work-orders.

Cons

I have found some deficiencies/lack of features however, the support team is very responsive and appreciates the feedback. One recent addition I would love to see implemented is being able to sort work-orders by assigned worker and priority level.

May 2019

John from msi, llc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Well made work order system

Im a building chief engineer and we have a very wide variety of work throughout the building. I've used many other work order systems (webTMA, LMN, serviceAutopilot,etc...) and this is probably one of my favorite apps. This app is just too easy to use. The customer service is unlike any other I've seen. If you have a question or an issue they are there to help almost immediately. They listen to users needs and update the app. I don't see us using any other work order system.

Pros

Very simple layout. Easy to set up the work order and it's just as easy for your team to use in the field. App allows for communication within the team and within each work order.

Cons

Harder to track materials used than done other apps I've used in the past.

February 2019

William from Cape Lookout National Seashore

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Awesome App

Awesome so far! It has helped tremendously with the work order process!

Pros

I like how easy it is to send work orders out to all the workers. Just how the app works overall is awesome!

Cons

Nothing really just excited for new updates soon!