About Paperform

Paperform is a cloud-based forms automation solution for designers, web developers, marketers and agencies.

Users can create online forms or product pages by inserting pictures, videos and styled text. Forms have a unique URL so they can be shared without the user’s website. They can also be embedded on WordPress and Squarespace websites. Logic rules can be defined to control the sequence of questions, pages, sections of content and success pages. Once the form is complete, users have the choice to either redirect the submitter to another page or show them a customized response. A submission summary is automatically generated.

Paperform allows users to receive payments on forms via native integration with Stripe, Square, Braintree and PayPa...


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Supported Operating System(s):

Web browser (OS agnostic)

53 Reviews of Paperform

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(49)

49

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 53 results

February 2019

Alice from Alice Jennings

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2019

So much more than a form builder

Paperform is a well thought out, elegant and easy to use form builder that has gone from strength to strength. I would recommend to anyone who wants an easy way to capture information from customers, including taking payment, and to develop quizzes and customer feedback forms.

Pros

Paperform makes it so easy to create elegant forms and more importantly for me, to take payment on my website without any faffing about with ecommerce systems. I use it to sell tickets for events and places on online programmes as well as for simple surveys and feedback forms. The conditional logic also allows you to create quotes and quizzes to make you stand out from the crowd. I love it! It connects to Stripe so you can keep your transaction fees down and you can have several accounts connected which makes it easy to run several campaigns at once. It also connects to Zapier so is easy to push new signups into email marketing or CRM systems without lifting a finger. The support is exceptional, we had a problem with a field that wasn't displaying properly on one type of iphone and the dev team had fixed it within 12 hours, keeping me updated throughout. Despite being in Australia (I'm in the UK) they are very fast to respond to any queries and are keen to hear what their customers would like added in future versions. Can you tell I'm a big fan!?

Cons

There's not much I don't like, but it might seem a bit expensive if you just judge it on price. Don't let this put you off though, it really is worth every penny.

August 2019

Colin from Trade IT

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

Paperform - Professional forms without the hassle

Paperform is particularly useful when creating forms for clients. You don't need access to their systems which can alleviate a number of security concerns. You can design great looking forms that are a million miles from the freebies we've all seen. The back end stuff is clever too. If you do run into problems, there are real people to get you sorted.

Pros

Paperform is a step up from the free forms apps you typically see with their vendor branding, response limits and simplistic layouts. Paperform lets you create forms as easy as creating a document, but it is easy to make it look great and present it with your desired branding on a web page. And you don't have to get IT involved.

Cons

There were a few branding/design issues in the early days and not many integrations, but that is far from the case today. With direct integrations, Zapier and Integromat, Paperform is probably the most integrated forms application around.

Reasons for Choosing Paperform

Ease of use; flexibility of presentation; branding options; value; people.

Response from Paperform

Replied September 2019

Thank you, Colin! We really appreciate your kinds words and support. Let us know directly via live chat if there's something we might improve.

December 2019

Fraser from Advertising ROI

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Perfect simple multi purpose form builder

If i need a simple form for collecting data it is perfect with its easy set up.

Pros

It is great for so many uses where you need a hosted form. It has a simple interface and it is always being improved and developed.

Cons

There's not much to dislike to be honest - sometimes you could say there is too much functionality available for the colour options on the forms and it can be hard to tell which is the background colour on which specific part of the form etc.

November 2019

Dave from Grain Edit

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

November 2019

My favorite form building tool

Love Paperform but please consider interactive forms. Please! Please!

Pros

I stumbled unto Paperform via their Appsumo offering several years ago and have been really impressed with the speed that they have built out this product. Most form builders only allow allow for minimal control over the landing page. I Love that paper form really allows you to customize the design to meet your needs.Another huge bonus for me is the amount direct integrations including Asana. This really helps to cut down on the Zapier bill. Finally, many form tools only allow you to download the results in a spreadsheet. Paperform allows for downloads for both spreadsheets and Pdf formats. Big win!

Cons

Im hoping they will build out interactive forms. I really love what Typeform has been doing in this space. It would be great addition to Paperform.

Response from Paperform

Replied December 2019

Hi Dave, thanks for the fantastic review and the insights. We've got big plans for the product and making it even more robust for 2020, so stay tuned. If you have time, it would be great to know a little more about what you mean by "interactive" forms - perhaps you can soot us an email at support@paperform.co and then we can pass it on to the Product Team. In any case, thanks again and hope we can make the tool even more powerful for your business.

March 2018

Paulo from SUPERNOVATEL

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

A great tool to make forms that works

Easy to use software to make forms

Pros

I like the easy to use dashboard and their templates some of them are really a shortcut to make forms

Cons

Some great tools like analytics are only available on Pro accounts so you have those things on Google Forms for free :/