--- title: "Paperform Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Paperform. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Paperform is a good fit for you!" source_url: "https://www.softwareadvice.com/forms-automation/paperform-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / [Paperform](https://www.softwareadvice.com/forms-automation/paperform-profile/) / Paperform Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/forms-automation/paperform-profile/) Reviews [Alternatives](https://www.softwareadvice.com/forms-automation/paperform-profile/alternatives/) # Paperform User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 106 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 84 reviews (79%) - 4 stars: 20 reviews (19%) - 3 stars: 1 reviews (1%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Additionally, the use of paper form for scheduling is a welcoming addition that goes beyond a simple Google Calendar invite and the use of Google form. - Direct integration with Notion, Google Sheets, Trello, Slack, Monday, multiple ESPs, can output PDFs, collect signatures, collect payment (stripe and paypal), manage bookings, and if that was not enough it can also output webhooks. - It's nice that it you can add tables and pictures easily. ### Most mentioned cons - It dosent facilitate you in scanning PDFs effectively so you have to re make them which takes up time, - I would like to have the best package for paperform.co but I cannot justify the cost. - The one issue my team has reported is that if you change a form that has historic data, it doesn't update backwards. ## Paperform customer reviews Showing reviews 1-25 of 106 (page 1). ### Paperform - Overall rating: 4/5 - Reviewer: Akshila E. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 201-500 employees - Product usage: Used weekly for free trial - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Overall this is a really good product and it's really easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The really cool feature I found is, it can accept numbers with decimals like (10.25, 6.5), If you are building forms to accept payments or some measuring values this is a really cool function and you can even add videos also to the form. And this gives you a full-featured application trial version without a credit card. #### Cons There is nothing to say about Paperform, but if you can extend the trial period that is better to get a good understanding before purchasing the product. #### Reasons for switching to Paperform I decided to change the platform and try a new tool --- ### Paperform SLAMS the competition - Overall rating: 5/5 - Reviewer: Jeff K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered They are the best form building company out there. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have used Jotform for years and made the switch to Paperform in the last year, and I'm SO glad I did! Customer service is amazing! - They always have an answer and a solution quickly no matter my issue, and the form functionality is better than any other I've seen. Use them and you won't ever be disappointed!! #### Cons There is not a single thing I don't like about Paperform so far. I doubt I'll find something. #### Reasons for switching to Paperform Paperform costs less and has better features, better UI, and better customer support. --- ### Paperform makes it super easy to build out nice looking webforms - Overall rating: 5/5 - Reviewer: Michael H. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All of our staff use Paperform to build out forms easily for our clients, or internal use (client onboarding, etc.) - It's great because even our non-developers can put together forms in a few minutes, with no coding. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros The best thing about Paperform is just how easy it is to use. With no coding necessary, you can build out some really nice looking forms simply by drag-and-dropping fields. A nice bonus is that all the forms and fields are mobile-friendly! #### Cons The 2 main issues with Paperform are the price, and limitations. The price for the entry level tiers (not free) are pretty steep, and if want additional integrations and functionality, you need to upgrade to the next tier up, which is quite expensive for a form builder. If you're going to stick with one of the lower paid tiers, be prepared to hit a couple walls when building forms, particularly with colors, fonts, UI customization, and post-submission integrations that aren't Zapier. #### Reasons for choosing Paperform Mainly price, as Typeform is extremely expensive for its' niche. --- ### Best solution for building mobile forms for our field technicians - Overall rating: 5/5 - Reviewer: Janelle B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered I'm very happy with Paperform as our mobile forms solution. Thanks to it, we've been able to collect, manage, and archive job-related information a lot better from our field personnel. We're also beginning to explor eits uses for internal stuff like inventory, HR forms, etc. All in all, it's been a great addition to our toolstack. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The responsive mobile design and offline access have been its best features for us. Most of our forms are for our technicians to fill out on the job site, like audits, proof-of-work, etc., so it's been very helpful to be able to collect data easier and more systematically with Paperform. #### Cons There are sometimes issues with embedded forms taking too long to load, but it hasn't been that big of a problem for us. #### Reasons for switching to Paperform Microsoft Forms doesn't have many of the advanced features that most other form builders have, and it didn't work that well on mobile, so we decided to make a switch to a better-performing alternative. --- ### Paperform - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Professional Training & Coaching - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros I like the feature that when building a form, Paperform accepts numbers with decimals. Very useful when the form is accepting payments. #### Cons There is nothing to not like about Paperform. #### Reasons for choosing Paperform The only differentiator for me that made me decide to choose Paperform is their ability to recognize numbers with decimals. This is very useful especially when you are building forms that will accept payments #### Reasons for switching to Paperform Paperform is very similar to Typeform when it comes to functionality and ease of use. The only differentiator for me that made me decide to choose Paperform is their ability to recognize numbers with decimals. --- ### Flexible form builder - Overall rating: 4/5 - Reviewer: Rhonda P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered My response rates were high with Paperform. Most people do have a cell phone no matter the age range, and luckily Paperforms is mobile optimized. I never received any complaints. There are different types of questions I need to ask, the freestyle form builder was the best part of Paperform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Paperform stands out because it is secure and the form builder is not drag and drop. Instead place text or question fields and images anywhere on the form. Video can even be added to the form. Forms and surveys are mobile responsive and easy for anyone to complete. The dashboard is well organized. From there I can get to any screen or setting in one click. #### Cons My concern with Paperform is that if I need help I can't call a phone number and talk to the customer support team. Anytime payment is involved I want to be able to easily reach the company. Even to chat or email with them is a pain and takes much too long. The value for money with Paperform is not that great. Partly because of the aforementioned flaw and because even the entry level plan is pricy yet devoid of features that should be present at this price point. #### Reasons for switching to Paperform Before using Paperform I would use Microsoft Word to create a form and then print and mail it out. This was a slow process that wasn't very fruitful. I used Adobe Acrobat to create fillable PDFs which weren't easily distributed or easily filled. I was eager to try Paperform and speed up the process. --- ### I LOVE PAPERFORM - Overall rating: 5/5 - Reviewer: Jacques S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Do I need to say more? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's crazy what can be done, Typeform and others eat your heart out! Everything that other form builders miss Paperform has it! #### Cons Almost everything is possible if you can think it up, these 2 specs would make it even better: 1) Use other calculations within calculations (smarter use of code) 2) Use piping/vars with HTML code, .e.g. to make tables for a quote #### Reasons for switching to Paperform Missing Typeform functions which they could have made years ago....such as prefilling a field with an URL/GET var?! --- ### Great and easy way to create forms for a variety of use cases. - Overall rating: 5/5 - Reviewer: Fredy P. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Really happy with it for about 5 years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is easy to configure for any use case we have had. Offers a lot of options so we can get creative with our questions. As is the forms are great but they also can be enhanced with some more advance formulas, we got stuck while trying to implement one of those but their support team help us solve that, quickly. #### Cons I would like to use our own domain instead of Paperform's, even though they do offer that option is out of reach for us at the moment. The good thing is they let you embed the forms so we can work something around that, so not really a con. (just lack of budget on our end XD) #### Reasons for switching to Paperform I was using a wordpress form builder but was a bit complicated to use and limited compared to this one. --- ### It is the best tool in my toolkit right now - Overall rating: 5/5 - Reviewer: João Pedro R. - Verified reviewer: Yes - Industry: Motion Pictures and Film - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: July 2020 - Review source details: This review was submitted organically. No incentive was offered It is the smartest web platform I've used in a very long time. I have manage to use it as part of my customer acquisition workflow, and without code or anything, I'm able to create really smart and conditional experiences for my potential clients. Design is good and simple and that's a huge plus for me! You'll only regret not starting to use Paperform sooner! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I started messing around with the other extremely powerful features and I instantly realized I had a beast of a product standing right in front of me that could really help me and help my clients. I ended up creating my Custom Pricing Presentation for my freelance video services and that ultimately help me reduce friction in my sales and booking process. All that tiring and extensive email back and forth associated with confused clients, on what products and services they wanted to choose when they book with me, was eliminated. So Paperform continues to pay itself off! #### Cons I really can't think of anything wrong with it, maybe sometimes it is a bit slow to load the editor, but I do have some pretty complex, long forms! #### Reasons for choosing Paperform When I first discovered Paperform, I was looking into a way of providing my clients/couples with a customized experience. Being that I am Portuguese, and most of my couples are Portuguese as well, Translations was the feature that really made me believe I could totally trust the platform. I immediately felt understood since no one else was providing a way of doing this correctly and easily. #### Vendor response Jo?o, thank you so much for your kind words! Replied July 2020 --- ### So much more than a form builder - Overall rating: 5/5 - Reviewer: Alice J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Paperform is a well thought out, elegant and easy to use form builder that has gone from strength to strength. I would recommend to anyone who wants an easy way to capture information from customers, including taking payment, and to develop quizzes and customer feedback forms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Paperform makes it so easy to create elegant forms and more importantly for me, to take payment on my website without any faffing about with ecommerce systems. I use it to sell tickets for events and places on online programmes as well as for simple surveys and feedback forms. The conditional logic also allows you to create quotes and quizzes to make you stand out from the crowd. I love it! It connects to Stripe so you can keep your transaction fees down and you can have several accounts connected which makes it easy to run several campaigns at once. It also connects to Zapier so is easy to push new signups into email marketing or CRM systems without lifting a finger. The support is exceptional, we had a problem with a field that wasn't displaying properly on one type of iphone and the dev team had fixed it within 12 hours, keeping me updated throughout. Despite being in Australia (I'm in the UK) they are very fast to respond to any queries and are keen to hear what their customers would like added in future versions. Can you tell I'm a big fan!? #### Cons There's not much I don't like, but it might seem a bit expensive if you just judge it on price. Don't let this put you off though, it really is worth every penny. --- ### Paperform:A hassle free web forms - Overall rating: 5/5 - Reviewer: Oluchi E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Paperform has helped us to create complex and straightfoward forms. Very intuitive and easy to use. #### Cons No cons regarding paperform since it is a great product. --- ### Paperform Helps Make My Company Look Great - Overall rating: 5/5 - Reviewer: Edie M. - Verified reviewer: Yes - Industry: Executive Office - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Paperform is so easy to use. Professional and customizable templates make everything so simple. Sometimes I need a more robust and complex form. No worries, it can do that too! OMG, the webhooks and integrations!! Don't even get me started on the impeccable customer support! I've been happy with PF for over 2yrs. NO COMPLAINTS #### Cons NO COMPLAINTS from this software. It exceeds all of my expectations. #### Reasons for choosing Paperform I think jotform was more expensive and had fewer integrations. #### Reasons for switching to Paperform GF has Ugly, dumb, and non-customizable forms. It makes me cringe every time I use one. --- ### Paperform: For the Rest of Us - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 501-1000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Paperform offers remarkable versatility. You can produce those “one-question-at-a-time” forms associated with Typeform as well as those sectionized, pagination forms you might associate with SurveyMonkey. As a survey-TAKER, I know I despise Typeform forms that keep feeding question after question with no end in sight. Paperform lets the designer control that UX. You can create a beautiful form with a remarkably robust backend. Highly-recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Paperform lands somewhere between (or maybe above) those better-known survey apps, like SurveyMonkey and Typeform. The most compelling feature for me is its power coupled by its aesthetics—you can create something very much like a landing page (and if you’re a paying customer, you can in fact connect to your custom domain so Paperform can literally produce a landing page that looks great and readily captures data. There is a wide variety of field types (text, dates, currency and more—including payment fields with connections to Stripe, etc.). #### Cons This isn’t a negative for me, but if you’re someone who loves the stripped down, text-based simplicity of Typeform, Paperform may tempt you to spend time create a more beautiful form, just because you can—adding graphics, video and non-form text is all possible with Paperform. While Paperform offers enough templates to spark your imagination and get you started, I do wish it had more—and they do seem to be adding additional templates on an ongoing basis. --- ### Paperform is an excellent form tool - Overall rating: 5/5 - Reviewer: Robert G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience has been a good one. We have integrated paperform into our flagship product that is offered to many clients. Paperform allow users of our software to book appointments and register their personal details. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Paperform is packed with many features to get the job done ! What I like most is the way it renders perfectly on mobile phones, tablets and desktop screens. It offers a wide variety of components used to collect information. The signature component is very precise and responsive whether you use a stylus or your finger. I use it to collect information from customers that is then read by our software product. We use it to allow customers to register themselves and to book appointments. The support staff are impressive as they are quick to respond to questions or suggestions. I have no regrets and wish I had this product years ago. #### Cons There are few features that are being worked on that will improve the product. Not many issues that come to mind. #### Reasons for choosing Paperform Paperform is more user friendly and has a better look and feel especially when used on mobile devices --- ### Paperform - Company Use - 2018 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Have had a great time with Paperform but the service has been a little on the slow side to date. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Loved the simplicity of us setting up Paperform for completing client + candidate profile creation. Have another tool tied into it for doing team dynamic testing (link attached in paperform). Has enabled us to capture our new users for the first 1.5 years which has been fabulous. #### Cons It has it's limits to how far you can build out a questionnaire to capture data but that is expected. --- ### Paperform - The Best Forms Builder - Overall rating: 5/5 - Reviewer: Masud R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With Paperform, it becomes easy to collect information thanks to the forms builder features It has ability to convert PDFs It comes with amazing forms automation features. #### Cons No regrets for using Paperform as it has always worked --- ### We have ditched Google forms for Paperform. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Paperform has been an excellent piece of app for us. We were finally able to discard Google forms since Paperform helped us with all capabilities of Google forms and then some more. We love the fact that the developers are so involved and keep updating the app regularly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There are several things we love about Paperform. - Beautiful UI and UX. - Ability for your users to upload docs. (This is a missing link in Google forms) - Branching ability - Payments collections #### Cons As such nothing comes to mind. May be they can work on the UI a bit for controls like were we need to select a number between 1-10 . --- ### Best in Class form app + Mini Ecommerce - Overall rating: 5/5 - Reviewer: Leonardo S. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very happy with it, it's an app we use everyday with our workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's not fair to classify Paperform only as a form application. You can certainly create simple and complex forms with Paperform, but, is so much more. You can even build an ecommerce with it. You just need to be creative, because they provide all the tools needed to do it! We have been using Paperform to: - onboard clients, - Charge customer (we use both PayPal & Stripe) - Gather reviews and any way you want it. I highly recommend Paperform, it's an essential app on our workflow. #### Cons Can't think about anything negative about it. They just updated the system and it's even better now. With the new system, you can easily select which kind of field you want for your form. --- ### Awesome and Fast - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It may not have all of the features that a product like SurveyMonkey has but we didn't need them. For example, I didn't see a way to embed the form on our website, but either way the hosted page was branded and since it didn't have a navigation menu on the top I felt it would serve as a better funnel. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Really fast to get a form up, they have the logic you need to make questions conditional. And it integrates with Slack and other apps so the data is not just siloed in Paperform. #### Cons It didn't have much flexibility for adding our logo to the top and aligning it center, left, etc. That would be nice. #### Vendor response Hello, thanks for your feedback, we're taking it onboard. Please note that you are able to add your logo as an image and align as you'd like :) You are also able to embed in a number of ways - we even support oEmbeds and pop-ups! Please get in contact with us at support@paperform.co, and we'll help you get these features in place. Replied December 2020 --- ### Highly Recommended! - Overall rating: 5/5 - Reviewer: Ammar A. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2021 - Review source details: This review was submitted organically. No incentive was offered Paperform is great. It changed how we collect info. Also it helps alot with workflow through zapier. GAME CHANGER. Also [SENSITIVE CONTENT], one of their support team is just brilliant. Any issue we run with, he just does not stop with SOLUTIONS! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use form builder. Logic is great. Appointments. Variaty of options. Custom PDFs. Emails. Direct integrations!! Aloot more! #### Cons Not alot of direct integrations. maybe try to collect esignature ability to change submissions after they are submitted ability to have a dynamic dropdown list not so much missing tho --- ### Brilliant Form Builder - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We collect a lot of leads for ourselves and on behalf of our clients. With Paperform, it is easy to get the leads and organize them for later follow up. The forms look great and are easily customizable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros - great for many possible applications for lead gen - sleek looking forms - possibility to sell straight from the form #### Cons The integration with the CRM must be through Zapier in our case. It would be nice to be able to sync the leads directly. --- ### Powerful tool that makes it easy to create beautiful looking forms - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Management Consulting - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Allows me to create beautiful looking embeddable forms in a short span of time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The look and feel are customizable and can be tweaked to match our branding. The team has recently been rolling out newer features (the addition of the autosave feature is such a relief!) and improved the tool UX. The conditional logic feature has allowed me to create good workflows that help me capture more accurate data. #### Cons The tool can be a little slow from a performance perspective because it takes a wee bit of time to load. --- ### Paperform is the Apple of Forms !! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The best form builder you can ever see !! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I crave simple and awesome designs. Paperform syncs perfectly with my design needs and It has a beautiful design experience. It is Easy to use and Attractive in Style too !!! #### Cons No cons !! What so ever !! Love the platform from the start and have been recommending my clients too to use Paperform !! Keep up the good work paperform team. --- ### Support team is amazing - Overall rating: 5/5 - Reviewer: Orel E. - Verified reviewer: Yes - Industry: Building Materials - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very easy to use, support team is available any hour #### Cons not anough templates, need to add more --- ### Great way to create forms and surveys - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It's so easy to use and customizable. I also like that it integrates payment gateways so I can even make an order form. Since using this software they have made lots of improvements. #### Cons There aren't a lot of templates to use, but that's not really a big deal seeing how it's easy to customize forms to your needs. ## More reviews [Next reviews](https://www.softwareadvice.com/forms-automation/paperform-profile/reviews/?page=2) --- Paperform Reviews, Pros and Cons - 2026 Software Advice