All SurveyLegend Reviews

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User Profile

Sara

Verified reviewer

Staffing and Recruiting, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Easier to use than bigger brands

Highly comparable to Survey Monkey, but better bang for the buck!

PROS

- Drag and drop function - The ability to add page break but stay within the same page

CONS

- Sometimes the drag function freezes while being moved up and down

Reason for choosing SurveyLegend

Ease of use for me (the administrator) in creating the survey and easier navigation for the survey respondents.

Reasons for switching to SurveyLegend

Pricing and better user experience

User Profile

Emin Çetin

Verified reviewer

Government Administration, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed April 2020

Practical and easy to use

In general, I liked it and benefitting from it.

PROS

It is very practical and user friendly. Also, cost effective comparing with similar options.

CONS

Question types are limited and available questions are not customizable as well. For example, I want to insert a prioritization question, but I cannot do it with available tools. I have to compromise with my survey and ask such questions in different ways. Also designing sperate questions is also not available. For example, I have several likert-type questions but I have only a carousel-type of a design for all of them. I cannot see all the subquestions together in a table. Finally, I couldn't upload all or a part of my questions at once. I had to write them again.

Reasons for switching to SurveyLegend

Survey Monkey's free option is extremely limited and pro version is too expensive.

Lone Keller

Education Management, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Easy to use and evenly priced, though you need pro to get your data

Nice and easy to use. Very friendly layout and super tool, even priced better than competitors

PROS

Very easy to use, intuitive ui and form. Nice layout and friendly

CONS

Needed pro to get data, when i only need 1 survey i would love data for 1 survey to be free.

Reasons for switching to SurveyLegend

Price and usability

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2020

Review as a student

Overall it's a great site with an easy to navigate interface, not much more to say there

PROS

Compared to other form sites like google forms or Microsoft forms, I found this easier to use and had more features, I had to search a lot to find a survey maker site that offers pictured questions as Microsoft and google weren't offering it, I'm using the site for free as a student and I find that the features available is pretty good for no payment.

CONS

That there are simple things unavailable like the Opinion Scale which is usually free was unavailable and it prompted me to upgrade to pro, I found this a bit weird because on most, if not all sites this feature is usually free, I wouldn't have been shocked if the slider or even the picture format you had to pay for but seeing as there's a way to get the pro version for free even if it's only a week given I didn't make much of a fuss about it

Reasons for switching to SurveyLegend

I was looking for features that weren't offered on other form builder sites, and the questions were important for my school project

Caroline

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed December 2022

Positive test of free version

I think Survey Legend is a great tool to develop quick surveys. It can compete with many other solutions in the market, but is definetly one of the best deals.

PROS

Usability is great, easy drag and drop questions and intuitive navigation through all features.

CONS

As I did only test the free version, I cannot judge all available features. A timelimited test of a more extensive solution would be great to see full functionality before entering a subscription.

Reason for choosing SurveyLegend

Needed a logic option and no time limitation for the poll and had no budget for the test.

Reasons for switching to SurveyLegend

needed an EU-based solution.

Abhishek

Investment Management, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

One of the best Survey application

PROS

For our clients, SurveyLegend makes it simple to build intuitive and interesting questionnaires. It makes a significant difference to have a survey that is simple to utilise for both our consumers and employees.

CONS

There are no issues because SurveyLegend has been incredibly nimble and hasn't presented any difficulties. I had a great time utilising the website.

Nathan

Computer Software, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

My Personal Experience with the Survey Software

The software has helped me to quickly and easily create surveys and has provided valuable insights into customer preferences and opinions. While the limited features may be a downside for some businesses, the ease of use and real-time reporting make it a valuable tool for market research. I would recommend SurveyLegend to other businesses looking for a simple and effective survey software.

PROS

I have used SurveyLegend for several months to create and distribute surveys. One of the pros of SurveyLegend is its ease of use. The drag-and-drop survey builder makes it simple to create customized surveys with a variety of question types and designs. Additionally, the software provides real-time analytics and reporting, which has been helpful for quickly analyzing survey data.

CONS

One of the cons of SurveyLegend is its limited features. While the survey builder is easy to use, there are fewer customization options than some other survey software on the market. Additionally, some of the more advanced reporting features are only available on the paid plans, which may be a downside for businesses with limited budgets.

Anna

Banking, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

Great Free starter Survey option

We need to get a survey out fast and it was quick, easy and free! The analytics were well organized, easy to follow and saved me from having to create pie charts myself.

PROS

The initial item that caught my interest is that the software offered a free survey option with drop boxes AND text boxes. Others I looked at to use did not offer the text boxes under the free option.

CONS

Being a new user to the software, I have not come across my least favourite item.

Reasons for switching to SurveyLegend

In my survey, I was able to include the text box option for free.

Anonymous

51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

friendly user

PROS

It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.

CONS

none, because its easy for me to use, thank you

User Profile

Indira

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Best Survey Builder

PROS

1. You don't need any tech skills to use the app. 2. Has many survey templates to choose from.

CONS

Improve on the ways it can be integrated with other services like clickfunnels, systeme.io (funnel builder).

Faiza

Verified reviewer

Hospital & Health Care, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2021

What an Incredible Software!

My overall experience with me and my team had been great. We were all able to log in and work in real time and see the improvements. The whole interface is very sleek and the survey came looking out very beautiful.

PROS

So I have been using the free trial daily and it was by far the best survey software I've used ever! It is so easy to navigate and create surveys. It is also very easily accessible for the participants to access the survey. I like that I can take the link and embed it into my social medias making it easy to market the software.

CONS

Everything is great! If I had to pick anything to improve it would be to have a little bit more freedom to design the survey aesthetics ourselves. For scientific surveys it would be great if there was an option for people who did not consent so it can take them out of the survey.

Reason for choosing SurveyLegend

Well it had a better free trial. I needed to get my survey across different people as it is super important for me and the community. With SurveyLegend, I can deploy unlimited amount of surveys and I really appreciated that aspect of it!

Nik

Verified reviewer

Photography, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2021

A legend Among Surveys

This has been a very valuable part of my market research and funding support. It's been relatively quick, easy and satisfying and I'd recommend this as a regular business tool to any of my colleagues (I already have.)

PROS

SurveyLegend - in my opinion- far excels in one of the most obvious but important ways: it helps the user build a really effective survey, and does so simply. And that's quite something given my experience of other survey builders. The richness of formats on offer presented in a neat drag-and-drop user interface was a joy to use, and within minutes I'd got myself the survey I'd wanted to build all along. Top marks. So - speed, ease of use, richness of content.

CONS

There's little missing. I just need to subscribe to get to some of the bits I really need. If my company wasn't a start-up I would subscribe to one of the reasonable packages in a hearbeat. One thing; the inability as a free user to see any of the survey answers until I reach a certain number of responses is very frustrating and - given that there are other limitations as a free user.. this could be waived maybe?

Reason for choosing SurveyLegend

I found the options for creating the survey I wanted far richer and diverse, the UI was easier.

Reasons for switching to SurveyLegend

SurveyLegend was far superior overall and initially allowed me to make the survey I needed, rather than the one SmartSurvey allowed.

Ray

Design, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Best survey software I've ever used

Easy to use, great customer service, and helped me achieve my small business goals!

PROS

I am a user experience designer and small business owner. I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. I needed a survey that customers could rank their favorite products (with photos) and SurveyLegend was exactly what I was looking for. Not to mention, their customer service team rocks! Every question I fielded was answered by their gurus. I will definitely be using their service again. Thank you SureyLegend for building an incredible product.

CONS

I only send about 1 survey every 3 months so an option to pay based on number of surveys sent in a year (or maybe a survey package) instead of a subscription would be helpful for my small business.

Reason for choosing SurveyLegend

Mobile friendly, ranking products with photos (two features that were a MUST) and SurveyLegend hit a home run with these

Reasons for switching to SurveyLegend

Survey monkey did not have an option to rank favorite products (with photos), the analytics were harder to distill, and it was hard to do the survey on mobile

Vendor Response

Hi Ray, WOW! Your review made us all smile here at SurveyLegend. Glad to hear you found our solution easy to use and helpful, nice that you use the picture ranked question type, it's really an engaging question type and makes surveys, forms and polls look much more modern and fun. Ray, we do have monthly plans, and you can downgrade whenever you're done, even during month one. Go to this page www.surveylegend.com/pricing/ and above the plans you have two buttons, one is yearly and one is monthly, click on the monthly button to get the monthly prices. Thanks once again for the great review we are honored to have amazing members like yourself. Best regards, Team SurveyLegend

Replied January 2020

Isaac

Program Development, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

the best choice for creating the most visually engaging surveys

Training new staff on how to build surveys and administer them has never been easier. And having worked with a great many different projects, each with their preferred surveying software, surveys built on Survey Legend have been the most visually captivating and has achieved the highest participation rates in our mass or public polls.

PROS

My favorite feature of Survey Legend is the ability to share a secure link to the analytics page for direct monitoring of incoming live data by all team members. Previously, we had to keep uploading exported data into DropBox at regular intervals for everyone to have access to the updates. With this feature, no additional work needs to be done to keep everyone updated; and we do this without compromising the security of the system with mass access.

CONS

The list of third party integration software options is quite thin when compared with other survey platforms within the same range. More services need to be integrated for easier workflow management.

Reasons for switching to SurveyLegend

Survey Legend always gave us the least number of incomplete responses, and also always had the highest number of participating respondents. Feedback received from respondents who tried them all said Survey Legend was the most easy and engaging option.

Riza

Publishing, 51-200 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Its not just a survey its a legend

SurveyLegend is helping us out with our Customer Relationship. We were able to understand what our clients need and be able to hear them out also. The SurveyLegend is so precise that we were able to know what area is more into this product. Really loved the segmentation aspect and trends.

PROS

I like most about this software is the segmentation and being able to create a cool and easy survey for the customers. Its not just a survey it also captures the customers with its cool design and interactive survey format.

CONS

I least like about the software is the price, its quite pricey but I know its for a good reason. With all of its beautiful formats.

Reason for choosing SurveyLegend

SurveyLegend is very intensive, the same with Typeform but what I like about SurveyLegend is its segmentation aspect and be able to provide a real time trend.

Reasons for switching to SurveyLegend

I was looking for a more precise or intensive apps that will benefit us more and make our life easier.

Anikah

Professional Training & Coaching, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed November 2019

SurveyLegend as a great platform

My experience was very fruitful as I was able to design my questionnaire in a professional manner at the same time learning new aspects which I can include in my assignments as well as during exams.

PROS

This software was very user friendly. Should you feel lost, various options were available to learn how to use the different components available.

CONS

The main problem I had with this software is that you could not interlink questions. On another note, if users were not eligible to take the questionnaire, there was no way they could skip the rest of the questions straight to submit without having to go through the other questions.

Reasons for switching to SurveyLegend

I made the switch mainly because I was unable to customise my questionnaire to my liking which SurveyLegend does perfectly.

Vendor Response

Hi Anikah, Thanks for the review, you seem to have missed our logic and branching feature see link here: https://www.surveylegend.com/user-guide/survey-logic/ You can use logic to send the respondents to the thank you page (an exit page) if they aren't the correct candidate. Our support is always here to help, next time please ask and our support legends will assist :) Best regards, Team SurveyLegend

Replied January 2020

Jessica

Retail, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING: