Zentake

RATING:

4.8

(34)

About Zentake

Zentake offers HIPAA-compliant electronic intake forms for healthcare professionals, allowing them to streamline intake processes and offer a seamless check-in experience. Quickly build and personalize forms online with the form builder. Send patients forms to complete and sign on phones, tablets, or computers while also optimizing and streamlining the intake process.

Zentake Pricing

$49/month

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

Zentake M-CHAT-R
Slide 1 of 4

Zentake Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Zentake

1 - 5 of 34 Reviews

Dawn

Medical Practice, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Zentake Solved Critical Issues In Workflow

Overall, I wholeheartedly recommend Zentake to anyone looking to elevate their customer experience and streamline their form workflows. It's not just a tool; it's a game-changer for your business, blending powerful features with unparalleled support. Give it a try, and see the difference for yourself.

PROS

Zentake's integration with Elation is fantastic, and the conditional logic feature really stands out. It allowed us to significantly enhance and personalize the customer experience, which was a big win for us. What really set Zentake apart, though, was the onboarding process. Often, when you sign up for new software, you're left to fend for yourself. That wasn't our experience with Zentake at all. The support we received was exceptional, far exceeding my expectations. This level of support is a game-changer and a primary reason I'd recommend Zentake. And when you add in all the other features Zentake offers, my high recommendation comes as no surprise.

CONS

All of my concerns were addressed. This is a highly responsive company dedicated to great customer experience.

Reasons for switching to Zentake

Integration with Elation Health, better customization, and conditional logic capabilities.

Angie

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

form automation

Our experience has been great. [SENSITIVE CONTENT] has helped us from the start and continues to be very responsive when we make changes and add new locations.

PROS

Zentake interfaces without electronic medical record thus has significantly reduced our scanning

CONS

we have multiple clinic locations. Currently Email notifications of completed documents all go to 1 person who forward them to the appropriate clinic. Since the documents or packets identify clinic locations it would be great if the Zentake system sent each locations email notifications to a different email address but it's a minor inconvenience since the documents upload to our electronic medical record and it's just a notification.

Reasons for switching to Zentake

it was very difficult to create your own documents and support was not very supportive

Vendor Response

Thank you Angie! Always working to improve. love the feed back!

Replied September 2022

Julia

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2022

Good but Could be Better

Experience is good, but wish there was more of a drive with developing what we need for zentake.

PROS

Ease of creating a form, sending it to the patients. Creating the patients chart.

CONS

No automation, or forms associated with appointment types. Wish the integration was better with the EHR system.

Vendor Response

Hi Julia, We appreciate your feedback. We are always working to add more value to our customers. We have some really cool things coming out shortly.

Replied October 2022

Anna

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Love Zentake

Excellent!

PROS

I love that I have one point of contact and the forms have been easily changed or added.

CONS

I would like them to integrate into my Win Oms practice management system

Reason for choosing Zentake

Customer Service and ease of use.

Mary Beth

Hospital & Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Changed my practice! Exactly what I was looking for!

A game changer for my micro practice. The price is incredible for the product and the service I receive has been incredible.

PROS

I have a functional medicine practice which require detailed information from patients. I was struggling with making my micro practice easy and functional for the patient to complete all the laboriously required data either in advance of their consult or follow up appointments. Zentake was suggested to me and believe me, it has absolutely changed my practice in a positive direction. Fillable forms are easy for the patient. No limit to the characters. Dashboard is easy to use and interface with. My rep, [SENSITIVE CONTENT] couldn't be more responsive to my needs from designing any and all my forms to helping me design my own, now that we have the capability.

CONS

The only way I see this software being better is if it could integrate with my EMR. But outside of that, I wouldn't change a thing.

Vendor Response

Thank you Mary Beth!

Replied July 2022