About Zoho Forms

Zoho Forms is a data collection tool. It allows businesses to create forms at one place and publish them at multiple platforms. Its features include creation, design, publish, notify, integrate and analyze. These features help in personalizing forms and creating PDFs. Users can also configure Email alerts.

Zoho Forms offers templates such as business forms, construction forms, medical forms, HR forms, e-commerce forms, education forms, request forms, non-profit forms and personal forms. It is available on iOS and Android Stores. It helps businesses create, share, work offline, notify and manage data.

Zoho Forms integrates with Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho SalesIQ, Zoho Sheet, Zoho Sign, Zoho Recruit, Salesforce, Zapier, Google Drive, G Su...


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Supported Operating System(s):

Web browser (OS agnostic)

56 Reviews of Zoho Forms

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(31)

31

4 stars

(17)

17

3 stars

(8)

8

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 56 results

July 2019

Ahmed ali from Aqib farid

Verified Reviewer

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Brillaint for generating leads

It helps me in generating the leads

Pros

The most helpfull thing i get from zoho forms is that it gives you an option of adding image in the order forms that helps our customer to select the product easily

Cons

Zoho forms don't have any major issues but some time when we share the link on social media some times it does't open correctly

August 2019

Colin from Trade IT

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

August 2019

Zoho Forms - Good for complex branching and branding

We were looking for solutions that went beyond the simple and free options from other forms vendors. Zoho Forms is pretty straightforward to use, but handles conditional branching well and does a good job of displaying results in a graphical format. You can also export the data for use in other analysis tools like Excel or PowerBI

Pros

Covers most question types, good options for delivery and embedding and nice results dashboard. Good solution when you need more than a basic questionnaire/survey.

Cons

Branding options are a bit tricky but mostly solved by embedding on a branded page.

Reasons for Choosing Zoho Forms

Branding options, ease of embedding, dashboard display, value.

March 2018

Nix from Rudeson Apparel

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

March 2018

Good for quick use

Pros

Great for quick use while using the Zoho platform. Easy to access when sending emails using Zoho Email.

Cons

Needs more templates and more up to date designs to meet industry standards. The user interface is also a bit off.

October 2019

Kreeti from Charlotte Cafe Pvt. Ltd.

Company Size: 11-50 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

October 2019

Form Builder For Collecting Customer's Response

Either to collect customers' feedback or to collect new leads and prospects, Zoho Forms has been really a helpful tool for our business.

Pros

Zoho Forms is super easy to sign up, craft new forms or choose from existing templates and share it across various social media platforms, websites, and blogs for collecting customers' responses.

Cons

Though it offers form templates, the design option for form seems limited and most basic. Moreover, I would love to see more models that focus on lead generation.

May 2019

Rick from Fascinating Monsters

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

May 2019

Mind-bogglingly complete and powerful forms platform

Zoho Forms is refreshing surprise, offering enterprise-level power in data collection for free.

Pros

Everytime I think I've uncovered all the gems that Zoho has to offer, such as two of my favorites, Contact and Writer, I discover another one. Don't think that Google Forms is the best free solution for complex forms out there. Zoho Forms beats it by a mile. Zoho Forms offers unique fields not available on any other free platform solution. My favorites of these are: The draggable progress bar The Matrix Choice, offering the possibility of very complex responses Image Upload Zoho Forms also offers very cheap way to accept payments via Stripe, PayPal, 2CheckOut, RazorPay, starting at an unbelievable 96 bucks a year through Zoho Payments. This option is ideal for small online businesses. Forms can be embedded into WordPress via a native forms plugin, which is still being updated. (I haven't tested it however. It's only got 3 stars on the repo.) Forms integration is second to none. Includes Google Sheets integration and Zapier.

Cons

Adding fields can be a bit slow on underpowered machines. But that's about the only con I can think of.