Zoho Forms

RATING:

4.5

(126)

About Zoho Forms

Zoho Forms is a data collection tool. It allows businesses to create forms at one place and publish them at multiple platforms. Its features include creation, design, publish, notify, integrate and analyze. These features help in personalizing forms and creating PDFs. Users can also configure email alerts. Zoho Forms offers templates such as business forms, construction forms, medical forms, HR forms, e-commerce forms, education forms, request forms, non-profit forms and personal forms. It is available on iOS and Android Stores. It helps businesses create, share, work offline, notify and manage data. Zoho Forms integrates with Zoho CRM, Zoho Campaigns, Zoho Desk, Zoho SalesIQ, Zoho Sheet, Zoho Sign, Zoho Recruit, Salesforce, Zapier, Google Drive, G Suite, Word...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Zoho Forms Pricing

Free: 1 User, 3 Forms, 500 Submissions/month BASIC: $12/month (or $10/month when billed annually) for 1 User, Unlimited Forms, 10,000 Submissions/month STANDARD: $30/month (or $25/month when billed annually) for 10 Users, Unlimited Forms, 25,000 Submissions/month PROFESSIONAL: $60/month (or $50/month when billed annually) for 25 Users, Unlimited Forms, 75,000 Submissions/month PREMIUM: $110/month (or $90/month when billed annually) for 100 Users, Unlimited Forms, 150,000 Submissions/month

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Available

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Zoho Forms Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zoho Forms

1 - 5 of 117 Reviews

Donald

Program Development, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2024

Zoho Forms Review: Quick Simple & Easy To Use.

User Profile

Nasir

Verified reviewer

Marketing and Advertising, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

Best for Data Collection

Overall experience with Zoho was very good. It is easy to use for the end-user as well as the administrator. Form creation is very simple that even a layman can use the features. After moving to Zoho Forms we haven't used any other online forms for data collection. Highly reccomende.

PROS

We are using Zoho forms for over 2 years. Our regular use is for registrations. The best thing about Zoho Forms is that the end-user doesn't need to sign in or sign up anywhere; they just open the link, fill the form and that's it. The other good thing is data management as you can download the data in CVS or PDF.

CONS

Zoho Login was an issue, the two-factor authentication was not working. We had the Zoho authenticator Android app but it required login, at the same time the website needed authentication from the same app to log in there.

Reasons for switching to Zoho Forms

Google Forms required the user to log in with a Gmail account, which is not the case on Zoho Forms.

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Performance Beyond Expectations

We used Zoho Forms to automate our time log entry for our employees. The previous system was hard copy sheets that employees filled out weekly, which gave us a low quality data integrity. With Zoho Forms, we have our machinists scan their prints when they work on them to log what kind of work they are doing and automatically enter that data into a spreadsheet. This massively increased our efficiency, eliminated timely data entry, gives us the tools for better resource management, and verifies the integrity of the data we use to generate our invoices.

PROS

Zoho Forms has several critical features, making it the top tier form builder. The forms are easy to create with a gentle learning curve, visual appealing, and highly customizable. Zoho Forms outclasses the competition by providing, barcode scanning, kiosk mode, data collection, compatibility with Zapier, Automated sequences, Redirection, Notifications, and Logic Statements. I researched a variety of other software and found the price and functionality of Zoho Forms blows the competition out of the water.

CONS

Honestly, the only Issues I had were when I ran into the limitations of the free version. I just upgraded to the paid version where everything worked unlimited and flawlessly.

Reason for choosing Zoho Forms

We chose Zoho Forms over other products because it provides the highest level of customization, visually appeal, streamlined appearances, and the best value to expense ratio.

Sarah

Consumer Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2024

Integrates poorly even with Zoho Products

PROS

Ease to create forms. Thought it would ingrate with Zoho CRM which already use.

CONS

Doesn’t integrate well with Zoho products or any other. Transfering data. Saving forms outside of Zoho. Zero customer service.

Reason for choosing Zoho Forms

Had to have google account to be able to sign forms while Zoho didn’t have that restriction.

Laura

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed March 2024

QR codes easy to use

PROS

Was easy customize forms and add logos for each client

CONS

Customer Service didn't have a direct line just for Zoho forms - they have one for all of their other divisions