BrandWide

RATING:

4.9

(9)
Overview

About BrandWide

BrandWide Franchise Management platform helps you recruit, onboard and train franchisees. BrandWide will make sure all your franchisee locations are audited, compliant and paying royalties on time. BrandWide provides a helpdesk to support franchisees, field auditing, and document management. In addition, all franchisees can use BrandWide to run their businesses. BrandWide offers an API, which facilitates integration with various third-party applications such as DocuSign, G Suite and MS Office. Pricing is available on monthly subscriptions and support is extended via documentation, phone, email and other online measures.

BrandWide Pricing

Contact BrandWide for pricing information.

Free trial: 

Not Available

Free version: 

Not Available

BrandWide Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for BrandWide

9 Reviews

User Profile

Brandon

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

BrandWide can be your 360 degree solution for franchise management

The team at BrandWide is always responsive, respectful and solution oriented.

PROS

BrandWide offers a tremendous amount of flexibility to be sure they will meet their customers needs. No one is placed in a box with their products. Tell them what you are trying to accomplish and they will find the solution for you.

CONS

I cannot think of anything at this time

Georgia

Consumer Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Finally! A technology company that fits my needs and performs on time

This is a great company. They offer what I need at a reasonable price and communicate extremely well. Glitches and errors are fixed in hours not days.

PROS

This software is highly customizable and all the franchisees prefer using it compared to other crms. The support from the team is phenomenal!

CONS

The billing could improve and they could have more you tube videos regarding training

Reason for choosing BrandWide

Price and attention

Reasons for switching to BrandWide

Zoho was hard to navigate and expensive

Neil

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

A simple and easy CRM with a great range of features that drive increased sales

The product and the support from the team at BrandWise is excellent.

PROS

The workflow and automation features linked with the ability to track prospect interactions creates a powerful CRM. Understanding your prospect and client behaviours equates to more sales.

CONS

It had handled every task I've needed it to do so there is nothing to not like.

Angela

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Love Brandwide

PROS

Ease of use Royalty tracking Notes and attachments

CONS

email invoice feature - would like it to save preferred email address

Peter

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Brandwide Exceeded Expectations

PROS

Everytime we needed the software to do something, the functionality was there. We just had to learn to use it.

CONS

We are very happy with the software. Support has been great

Petter

Consumer Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great customer service and features

I like everything about it

PROS

I’ve tried other softwares but they listen to our requests and implement them. Their team works hard to get our requests implemented. From CRM to newsletter s to user library they have it pretty good.

CONS

There’s a little bit of a learning curve with the software which requires some training which they provide.

Peter

Construction, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Soffront - a pleasant surprise

I thought their support was great. [SENSITIVE CONTENT] spent a lot of time with us. Additionally, they've begun to make some minor changes that we've requested.

PROS

Software is good from the franchisee standpoint and exceptional from the franchisor side.

CONS

It took a while to learn how to use it. But, there are so many

Reason for choosing BrandWide

Brandwide was more comprehensive and offered assistance at both the franchisee and franchisor levels.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2018

Very good

PROS

Ease of use. Can't complain about the intuitiveness of the product.

CONS

Could use a few more features...spoke with the support team and they have a robust product road map.

User Profile

Arnab

Verified reviewer

Management Consulting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Recommended Franchise management software

Very good and I recommend !

PROS

I really like the easy dashboard and the the control that i can have for my franchise operations. Support is better than the other products that I have used

CONS

They should have more custom packages as my clients were asking for it

9 Reviews