Updated January 27, 2025 at 9:52 AM
Best Franchise Management Software of 2025
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Our application lets franchisors streamline workflows of franchisees, monitor daily performance and calculate royalty fees. We help owners compare the growth of franchisees based on factors such as conversion rates, sales, quotes, and more. Additionally, i...Read more about Better
Sageflo Radiate is the distributed email marketing solution that empowers franchise, multi-brand, and multi-location teams to easily send local email and SMS. With Radiate, enterprise companies scale their marketing at the local level, building community-f...Read more about Sageflo Radiate
Easy-to-use & deploy franchise CRM & sales automation platform that boosts lead conversions by 2-3X Automatically respond to leads through text, email, calls, cross-team communication and contact reminders Streamline post-sale client engagement and reque...Read more about ClientTether
Adplorer is an all-inclusive digital advertising platform built specifically to help manage local campaigns. Our technology enables scaling marketing campaigns across thousands of SMBs, Franchise Locations, and Enterprises all over the world. Agencies and ...Read more about Adplorer
BrandWide Franchise Management platform helps you recruit, onboard and train franchisees. BrandWide will make sure all your franchisee locations are audited, compliant and paying royalties on time. BrandWide provides a helpdesk to support franchisees, fi...Read more about BrandWide
Upper Hand is a leading provider of full-suite sports and fitness management software that enables businesses to achieve more while doing less. Upper Hand untangles the complexities behind running your business, empowering your team to deliver stronger cli...Read more about Upper Hand
Operandio is a frontline workforce management platform that allows business owners and managers to replace paper checklists with simple and repeatable digital processes that are accessible by employees via mobile and tablet applications. The software also ...Read more about Operandio
Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (SEO) programs and analyze ...Read more about Marketing 360
98% of customers rate VipeCloud's Value For Money at 4 stars and above! VipeCloud is the Sales CRM with Marketing Suite that builds rapport with you. Our All-In-One solution includes CRM, Email Marketing, Social Posting, Texting, Video Email, Integrations,...Read more about VipeCloud
FranConnect is a cloud-based solution, which assists franchise-based businesses with managing operations, communications and projects. Key features include performance management, royalty calculation, reputation management and lead nurturing. The FranCon...Read more about FranConnect
EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketing tools to build relations...Read more about EngageBay CRM
Jolt is an operations management software designed to help businesses in the food, retail, and hospitality industries. The software caters to the needs of deskless teams, transforming smartphones and tablets into tools to efficiently manage daily operation...Read more about Jolt
Jobber is a cloud-based field service management solution designed to help small and midsize service businesses streamline operations, manage teams, and provide exceptional customer service all from a mobile app or desktop dashboard. Supporting various ser...Read more about Jobber
Configio is a membership management system that provides a way for businesses to build their own curriculum for online courses. The program includes exams, chapters, assignments, and syllabi within a web-based format accessible from any connected device vi...Read more about Configio
ServiceOS is here to optimize your service business, save you time and money and take you to the next level. It's a unique system for business management and growth, which will save you from tedious operational work to focus on important business opportuni...Read more about ServiceOS
MeazureUp is a field audit application for the restaurant, retail, and hospitality industries. The mobile app enables businesses to track quality and safety while also ensuring brand consistency. MeazureUp can help identify critical issues and provides act...Read more about MeazureUp
GoSpotCheck by FORM is a mobile task management platform designed to help businesses across retail, healthcare, hospitality and other industries set up corporate goals and directives for frontline employees. The centralized dashboard enables managers to ge...Read more about GoSpotCheck by FORM
Zenput is a compliance management solution that helps restaurants, convenience stores and grocers create tasks, manage audits, track incidents, monitor performance and more on a centralized platform. The task management module allows team leaders to create...Read more about Zenput
Designed for multi-unit retailers, manufacturers, pharmacies and hospitality businesses, Bindy is a cloud-based platform that helps streamline inspection workflows, identify issues and assign corrective actions to ensure compliance with brand standards. Ad...Read more about Bindy
Cerca (Ex Franchise On Cloud) is a network development and management software for franchising and associated businesses. Our 250 features allow franchisors to save time on a daily basis in the management of your business. The software is customisable and ...Read more about Cerca
Squadle is a workflow automation platform purpose built to help multi-unit operators, restaurants, convenience stores and grocery businesses manage issues, compliance, inspections, maintenance, pre-shift checks and more using digital checklists. Administra...Read more about Squadle
Op Central is a cloud-based software solution helping multi-site businesses manage operations, training, compliance, people and culture, quality control and growth. Op Central helps you organise your entire business, saving you time and money and helping y...Read more about Ideagen OpCentral
Yungas centralizes all the processes of a franchise network on a single platform so that there is no loss of information, rework or lack of control. Yungas brings together the essential modules for managing franchises, such as communication, financial perf...Read more about Yungas
Intelocate is a comprehensive operations platform designed for multi-location organizations, featuring task management, issue resolution, communication, and in-depth reporting in an intuitive dashboard. By consolidating various tools and promoting collabo...Read more about Intelocate
Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on information accessibility. This...Read more about Cybex Enterprise Retail Suite
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Buyers Guide
This detailed guide will help you find and buy the right franchise management software for you and your business.
Last Updated on January 27, 2025Given the geographically dispersed business operations of franchises, managing key business functions such as sales, inventory, customer relationships, and keeping track of franchisee performance can become a serious challenge for franchisors.
In this Buyers Guide, we'll discuss the role franchise management solutions play in simplifying the handling of operations for franchisors and how to select the right software for your business.
Here's what we'll cover:
What is franchise management software?
Franchise management software is a tool that helps franchisors collaborate with franchisees to manage business functions such as sales, customer relationships, and marketing. The software also helps monitor franchisee performance, ensure compliance across franchises, consolidate sales and marketing data, and analyze business trends.
New store dashboard in Zoho (Source)
Common features of franchise management software
Some of the common features of this software include sales and marketing management, inventory management, and customer relationship management. Let's understand these in detail:
Sales and marketing | Roll out and manage marketing campaigns across all franchises from a centralized company account. Collect and manage sales and promotion data from franchisees and manage reimbursements. |
Inventory management | Automate inventory ordering, storing, and tracking. Forecast inventory levels and place purchase orders to replenish stocks to ensure a consistent supply. You can also set minimum and maximum limits to inventory levels to trigger automatic restocking. |
Customer relationship management | Manage customer registrations, import customer data from multiple sources (such as brokers, franchise portals, and your website), divide data based on funnel stage, and centrally manage customer loyalty programs. |
Automatic royalty invoicing | Track royalties by monitoring received and due payments. You can centrally control payments and commissions from and to multiple outlets. |
Analytics | Collect data, such as store rent, advertising spend, and revenue, for better analysis and more informed decisions. Allow franchisees to customize and create reports highlighting performance metrics. |
Field service management | Set up and track field operations by sharing schedules, product information, and customer information. Plan and share work orders and inspection campaigns across franchises. |
What type of buyer are you?
There are two broad categories of franchise management software buyers:
Franchisors looking for new franchise network opportunities: These buyers want to penetrate new markets or expand existing ones. They require a tool that automates repetitive tasks and facilitates prospecting- and expansion-oriented sales and marketing activities. Features that will be useful to these buyers include customizable franchise sales modules, automated pipeline reports, and integration with lead portals.
Franchisors seeking to optimize existing franchise networks: These buyers wish to maximize profits from their existing franchises. They require a tool that facilitates measuring and improving franchise performance. Features that will be useful to these buyers include royalty processing, inventory management, and data analytics.
Benefits of franchise management software
By now you've likely understood the core features of franchise management software and its buyer types. Now let's look at some key benefits that will be of value to you.
Simplified inspections: Since most franchise management solutions are cloud-based, it becomes easy to monitor sales and supply chain remotely. The software also helps remotely identify bottlenecks, set sales targets, and implement solutions. As a consequence, in-person inspections take less time and are less frequently required.
Improved inventory management: The software gives complete visibility into inventory at the company-wide and individual franchise level. You can also connect directly to your chain of suppliers and simplify placing purchase orders. This helps avoid inventory shortages and monitor seasonal sales trends.
Optimized sales cycle: The software simplifies rolling out sales promotions and offering superior customer experience. It allows contacting prospects faster with automated lead management and dashboards.
Key considerations
Here are some additional things you need to keep in mind:
Pricing plans: Franchise management tools are usually available either in a subscription-based pricing model or for a one-time license. Subscription-based pricing models require you to pay a monthly or yearly fee whereas with a one-time license-based pricing model you get the ownership of the software for a one-time payment.
Mobile app: It's good to look out for software that offers an Android or iOS mobile app, as functions such as real-time inventory monitoring and field service management would require the ability to access and transfer data on the go. While selecting the solution, you should also ensure that the mobile app covers the major features offered by the software.
Integration: Another deciding factor in selecting a software tool is its ability to integrate with other tools. It's critical because you might need to pull data from the franchisee portal, push it to your accounting tool, or extract data from your website. While you can perform these functions even if your franchise management software is not integrated with these platforms, doing so will require manual data entry, which may take significant time and effort and also lead to manual errors.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.