Franchise Management Software

Finding software can be overwhelming. Software Advice has helped many franchise owners choose the right franchise management software to simplify collaboration with their franchisees.

Showing all 40 products

BrandWide

BrandWide is a cloud-based solution designed to help franchisees of all sizes automate sales, market products/services and onboard new business owners to grow the customer base and engage with local markets. Key features include s... Read more

Price:

Learn More

ClientTether

Easy-to-use & deploy franchise CRM & sales automation platform that boosts lead conversions by 2-3X Automatically respond to leads through text, email, calls, cross-team communication and contact reminders Streamline post-sale c... Read more

Learn More

FranConnect

FranConnect is a cloud-based solution, which assists franchise-based businesses with managing operations, communications and projects. Key features include performance management, royalty calculation, reputation management and lea... Read more

Learn More

Waterstreet FMS

Waterstreet is a cloud-based franchise management system, which assists field service companies with managing operations, marketing campaigns and communications. Key features include product directory, performance tracking, contac... Read more

Price:

Learn More

Marketing 360

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (... Read more

Learn More

OnTrack Workflow

Ontrack Workflow is a cloud-based digital asset management solution that offers a resource portal, workflow management, brand control, vendor management and reporting within a suite. Ontrack Workflow’s resource portal allows ... Read more

Price:

Learn More

Propago

Propago is a cloud-based supply chain solution that helps print producers, enterprises and marketers manage, produce, distribute and personalize marketing material. This modular solution offers functionalities for WMS and order fu... Read more

Learn More

Jolt

Jolt is a human resource (HR) platform provided by Intuiplan. The system is scalable and appropriate for businesses of varying sizes. Companies in the food and beverage industry, hospitality and travel, retail, and others can use ... Read more

Learn More

ClassJuggler

ClassJuggler is a cloud-based customer and class management solution for businesses such as dance, gymnastics and cheer, theater, swim, academics, athletics, education, K-12, art, music and more. Key features include class schedul... Read more

Learn More

MeazureUp

MeazureUp is a field audit application for the restaurant, retail, and hospitality industries. The mobile app enables businesses to track quality and safety while also ensuring brand consistency. MeazureUp can help identify critic... Read more

Learn More

Macanta

Macanta empowers you to create custom Workflow and Process Automation, as well as creating a Custom CRM with an Interface to match your business needs. You are in complete control. You set the Data Structure, Contact Relationship... Read more

Price:

Learn More

QVALON

QVALON - The best alternative to Paper Checklists QVALON system makes the process more seamless by defining roles and creating tasks. Digital checklists reduce human errors, increase productivity, and provide real-time visibilit... Read more

Price:

Learn More

Pulse

Pulse is an intuitive, mobile-responsive CRM platform that enables businesses and franchises to capture leads, create messaging and email marketing campaigns, automate administrative and operational tasks and keep track of contact... Read more

Price:

Learn More

ServiceTitan

RATED A TOP FIELD SERVICE SOFTWARE BY SOFTWARE ADVICE. ServiceTitan is the leading all-in-one software solution for residential and commercial field service businesses. With powerful tools that improve sales, supercharge your team... Read more

Learn More

mHelpDesk

Founded in 2007, Mhelpdesk is a consolidated, efficient cloud-based field service solution that allows its users to easily manage their contacts, inventory, scheduling, and billing. ... Read more

Shortcuts

Shortcuts is a cloud-based software suite that offers groups of modules configured for salons, barbershops, spas and schools. It is suitable for single locations and large chains and offers tools for appointment scheduling, custom... Read more

MyTime

MyTime is a cloud-based scheduling platform for businesses to create profiles and take appointments. It provides point-of-sale (POS), e-commerce, customer management relationship features and is suitable for small business hair sa... Read more

MarcomCentral Enterprise

MarcomCentral Enterprise Edition is a cloud-based marketing solution that helps businesses enforce brand standards, customize marketing assets and distribute content. It enables sales teams, channel partners, franchisees and users... Read more

FreshCheq

FreshCheq is a cloud-based task management solution that caters to restaurants of various sizes. Features include kitchen management, franchise intranet, percent-compete tracking, quality control and more. FreshCheq allows us... Read more

Better

BPro is a cloud-based solution, which helps small businesses manage franchises distributed across multiple locations. Key features include white labeling, lead generation, employee engagement, KPI tracking, notifications and progr... Read more

Vonigo

Vonigo is a cloud-based field service solution for service businesses of all sizes. The solution's suite of applications is designed to help businesses manage day-to-day operations of service-based organizations, such as cleaning ... Read more

Zenput

Zenput is a compliance management solution that helps restaurants, convenience stores and grocers create tasks, manage audits, track incidents, monitor performance and more on a centralized platform. The task management module all... Read more

franpos

iConnect is a cloud-based POS system that offers the option for mobility or can be docked as a fixed terminal. The solution is built for business owners and operators to handle multi-location businesses. It allows users to create ... Read more

ERPLY

ERPLY is a cloud-based retail solution built for small and midsize businesses. Key features include point of sale (POS), customer database and inventory management. The solution can run independent from web access and data is auto... Read more

LivePOS

Live POS is a cloud-based retail point-of-sale (POS) solution that helps users to manage their day-to-day business operations, manage relationships with their customers and process financial transactions. The solution offers POS, ... Read more

Naranga

Naranga Franchise Software is a cloud-based suite designed to help businesses manage franchise operations through field audits, lead generation, video training and more. Key features include marketing campaigns, surveys, live chat... Read more

FranchiseBlast

FranchiseBlast is a cloud-based solution designed to help small to large businesses manage franchises and analyze performance through audits. Key features include secure data storage, scorecarding, KPI tracking, checklist creation... Read more

Cybex Enterprise Retail Suite

Founded in 1986, the retail software suite from Cybex includes point of sale, inventory management, distribution and replenishment, warehouse management, CRM, and e-commerce. The Cybex Enterprise Retail Suite focuses on infor... Read more

Franchise 360

Franchise 360 is a cloud-based solution designed to help franchisees manage quotes, recruitment workflows, service fee invoicing and sales opportunities. Key features include class management, job scheduling, billing, calendar int... Read more

Price:

LeaseEagle

Designed specifically for tenants, LeaseEagle is an advanced software solution that delivers a centralized platform for the management of real estate assets. LeaseEagle's award-winning technology provides the functionality needed ... Read more

Price:

Inkling Systems

Inkling Collaboration is a cloud-based field service solution that caters to organizations with remote workforces. Key features include task management, group messaging, completion tracking and issue resolution. Inkling Colla... Read more

Price:

zeeHIVE

zeeHIVE is a cloud-based solution designed to help franchisees manage communications for recording and tracking sales, auditing, lead generation and advertisement creation. Key features include commission management, franchise int... Read more

Price:

Fision

Fision provides web-based brand control management and automated marketing software to manage custom digital assets, maintaining business rules and user permissions for clear, consistent and compliant one-to-one communications.... Read more

Price:

Maestro

Maestro Intelligence Hub is a cloud-based platform, which helps small to midsize businesses connect, manage and analyze operational processes between frontend and backend applications such as CRM, HR, accounting, ERP, POS, communi... Read more

Price:

The Ramp

The all-in-one 100% local advertising platform: # Support a brand's local highlights and common thread # Simplify the creation, management and reporting of local campaigns # Keep control of your local communication assets # Invo... Read more

Price:

Zulu eDM

Zulu eDM is a secure email gateway that provides franchise and multi-business firms with various email campaign management and marketing automation tools. Sales managers can utilize the application to set up user accounts for team... Read more

Price:

SeoSamba Marketing Operating System

SeoSamba Marketing Operating System (MOS) is a digital solution that automates all marketing efforts across any number of digital assets or websites. SeoSamba MOS ships with a social marketing and a lead/CRM app and combines emai... Read more

Price:

HARMONiQ

HARMONiQ is an all-one-one ERP solution designed for wholesale & distribution based businesses with complex inventory and management requirements. Allowing you to stay in control, have full visibility of information across your b... Read more

Price:

Thryv

Thryv is an all-in-one business management solution designed to help small businesses with essential business functions. With Thryv, business owners can expand their online presence, improve any customer relationship, and streamli... Read more

Price:

Synergee

Synergee helps companies improve their point of sales performance and their brands as a whole. Specifically designed to customize to clients' businesses (development, legal, technical, finance, trade and purchasing), Synergee enab... Read more

Price:

Buyers guide

Given the geographically dispersed business operations of franchises, managing key business functions such as sales, inventory, customer relationships, and keeping track of franchisee performance can become a serious challenge for franchisors.

In this Buyers Guide, we'll discuss the role franchise management solutions play in simplifying the handling of operations for franchisors and how to select the right software for your business.

Here's what we'll cover:

What is franchise management software?

Franchise management software is a tool that helps franchisors collaborate with franchisees to manage business functions such as sales, customer relationships, and marketing. The software also helps monitor franchisee performance, ensure compliance across franchises, consolidate sales and marketing data, and analyze business trends.

New store dashboard in Zoho (Source)

Common features of franchise management software

Some of the common features of this software include sales and marketing management, inventory management, and customer relationship management. Let's understand these in detail:

Sales and marketing

Roll out and manage marketing campaigns across all franchises from a centralized company account. Collect and manage sales and promotion data from franchisees and manage reimbursements.

Inventory management

Automate inventory ordering, storing, and tracking. Forecast inventory levels and place purchase orders to replenish stocks to ensure a consistent supply. You can also set minimum and maximum limits to inventory levels to trigger automatic restocking.

Customer relationship management

Manage customer registrations, import customer data from multiple sources (such as brokers, franchise portals, and your website), divide data based on funnel stage, and centrally manage customer loyalty programs.

Automatic royalty invoicing

Track royalties by monitoring received and due payments. You can centrally control payments and commissions from and to multiple outlets.

Analytics

Collect data, such as store rent, advertising spend, and revenue, for better analysis and more informed decisions. Allow franchisees to customize and create reports highlighting performance metrics.

Field service management

Set up and track field operations by sharing schedules, product information, and customer information. Plan and share work orders and inspection campaigns across franchises.

What type of buyer are you?

There are two broad categories of franchise management software buyers:

  • Franchisors looking for new franchise network opportunities: These buyers want to penetrate new markets or expand existing ones. They require a tool that automates repetitive tasks and facilitates prospecting- and expansion-oriented sales and marketing activities. Features that will be useful to these buyers include customizable franchise sales modules, automated pipeline reports, and integration with lead portals.
  • Franchisors seeking to optimize existing franchise networks: These buyers wish to maximize profits from their existing franchises. They require a tool that facilitates measuring and improving franchise performance. Features that will be useful to these buyers include royalty processing, inventory management, and data analytics.

 

Benefits of franchise management software

By now you've likely understood the core features of franchise management software and its buyer types. Now let's look at some key benefits that will be of value to you.

  • Simplified inspections: Since most franchise management solutions are cloud-based, it becomes easy to monitor sales and supply chain remotely. The software also helps remotely identify bottlenecks, set sales targets, and implement solutions. As a consequence, in-person inspections take less time and are less frequently required.
  • Improved inventory management: The software gives complete visibility into inventory at the company-wide and individual franchise level. You can also connect directly to your chain of suppliers and simplify placing purchase orders. This helps avoid inventory shortages and monitor seasonal sales trends.
  • Optimized sales cycle: The software simplifies rolling out sales promotions and offering superior customer experience. It allows contacting prospects faster with automated lead management and dashboards.

Key considerations

Here are some additional things you need to keep in mind:

  • Pricing plans: Franchise management tools are usually available either in a subscription-based pricing model or for a one-time license. Subscription-based pricing models require you to pay a monthly or yearly fee whereas with a one-time license-based pricing model you get the ownership of the software for a one-time payment.
  • Mobile app: It's good to look out for software that offers an Android or iOS mobile app, as functions such as real-time inventory monitoring and field service management would require the ability to access and transfer data on the go. While selecting the solution, you should also ensure that the mobile app covers the major features offered by the software.
  • Integration: Another deciding factor in selecting a software tool is its ability to integrate with other tools. It's critical because you might need to pull data from the franchisee portal, push it to your accounting tool, or extract data from your website. While you can perform these functions even if your franchise management software is not integrated with these platforms, doing so will require manual data entry, which may take significant time and effort and also lead to manual errors.

Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.