It is a fully automated CRM and guides commitment, artificial intelligence system with powerful communication, several places, top-down description, and much more. It's CRM SMS marketing potential is so powerful we enjoyed business in lead conversion rates. Its features are very easy. It robotic reporting lead response, client management, client commitment, simplifies the customer retell, and sale process. Their clients and employees contact them in groupings. Its team provides excellent support every step of the way.

It is software designed specially to increase the lead exchange rate. Customers submit their information through a form or app they also visit their websites. It gives the best hone services. The client sees an instant improvement in their lead conversion rates. Clients can call, text, and email again and again with a united effort. Inmost like if you call ones then they will call you it is very reliable for their customers. There is a system automatically connected with their employees. When the lead submitted their information they immediately get a response. They excellently achieve their target. It’s scheduled and the sales cycle is very beneficial. It works very well.

It is a convenient way customers enter data through websites it is an easy way but sometimes there is a problem its franchisees needed to spend more effort to manage their online opinion .it was difficult to find a franchise of client tether. There is a bug that occurs in growth which makes it difficult but it's teamwork good they fix the problem in a short time. Some features are not available on our platform. We need a very great experience to work in. We cannot connect with client tether through Facebook directly. We face many problems without training. This platform is confusing to learn at first after training it is very easy to use.

Fantastic experience. The support that this team offers has been unparalleled and the results thus far are very exciting!

I have over 40 of my HVAC clients on their software and I can tell you that even companies who thought they had their follow up nailed down are seeing significant improvements in their booking and closing ratios. One of my clients in Virginia for example has added over $82,000 in revenue in the past two weeks using Client Tether to book our leads. Everyone KNOWS to call back within 5 minutes, repeatedly text leads, and call back multiple times - but it never happens because of how busy we all get. With Client Tether's automated follow up and calling system, you don't think about it. It just... happens.

Can be a little clunky at first, but once you get used to it and learn how to use it's features it quickly becomes very powerful The mobile site is very difficult to use, not practical

This was an extremely helpful software while we were a small company and growing, but have since outgrown it as it has become crowded.

This product is very easy to use, and seems to be perfect for small businesses. Anyone would be able to test out the product and function with it within a few hours.

Once we grew above 1500 clients, we started to become dependent on other softwares to make up for what ClientTether was lacking: integration with Quickbooks, storage of documents on profiles (until the most recent update).

ClientTether has been an incredible partner of ours. We have been working together since their early days and the system has grown into a full business management software. The company is led by a group of very talented people who are always thinking about "what's next?". ClientTether only has the sky as it's limit.

ClientTether is used in our organization on both the consumer sales side and Franchise Development. The ability for customized and automated campaigns that include text messages has helped us drastically!

Some of the reports on the dashboard could be improved and expanded upon for consumer sales.

It has been an amazing experience both from utilizing the software itself and working with their phenomenal team.

The software is clearly built with an in depth understanding of the industry for which it serves. The team involved in building ClientTether built it to serve people who are literally in the same shoes they have been in. It delivers a robust solution for lead management specifically for Franchisees and Franchisors alike. It takes the human error out of lead management and allows flexibility for Franchisees while providing insight and control for Franchisors.

The product is evolving constantly and there are still some things that can be a bit glitchy. However this is more than made up for by the amazing team at ClientTether. They will go above and beyond to assist with any customization, issues, or expand the product to meet client needs.

The overall experience has be great. The tech and support is excellent.

The best thing about Client Tether is it's people. Just like with any tech, things happen that we don't want to happen. It is how they respond to bugs and get us what we need to improve our systems is why we love Client Tether.

A mobile app would be an amazing addition to this platform for those users that are out in the field.

Professional and great customer service.

Texting and reminders. It was easily converted to my other older CRM I was using.

Price. Other CRM's were less expensive.

I have loved working with the client tether team. I think that product is amazing and I hope to be able to use the product to its full potential as soon as possible.

Action Plans are very attractive for a new business just getting started. We have few people and need to maximize our ability to create connections and conversions.

There are slight complications with things that you would think would be a bit easier like including signature logos or videos. The inability to change actions plans are difficult, but I understand why.

Client Tether is awesome!

I love Client Tether because they have created a CRM that is easy to use that helps you ultimately close more deals and improve your client relationships.

I am just waiting on the mobile app :) this will be a game changer

I am still getting to know Client Tether and will need more training in order to become proficient.

It seems to have robust capabilities, but I have not had enough experience with the product to make an accurate evaluation.

It seems a bit clunky to operate, but I do not have enough experience with the product to make an accurate evaluation.

Overall, the experience has been great! Customer service is exceptional and they are always willing to help when we need them. Definitely has not been the typical "sale is made, I forget about you" support, which is a breath of fresh air!

The fact that we are able to automate so much of our manual daily office operations and the fact that it basically forces our locations to convert leads. I also like that it is very easy to see who's converting and who isn't in the pipeline and dashboard. Lastly, the fact that CT is able to work with our in-house software team to develop APIs that will allow our proprietary software to speak to CT to the point where there will be little to no double-entry needed.

The fact that you can't completely customize the design of the emails. You can put text, photos, etc. but you can't necessarily create it to be a fancy email template with lots of design and colors.

Great communication and care. Working from the same side of the table to enable solutions that fit our business and our customers.

The personalized automatons that come from the action plans are fantastic to keep connected

Dekstop or browser based, would love to see app version in the future

This has helped us automatically reach our clients and help manage where they are in our process.

This program is so easy to use. It's simplified program with a robust capabilities. The support is also AMAZING!

I would like our clients to be able to be in more then one campaign.

If I'm on a job site and a lead comes in, it is like having a virtual office assistant answer the lead's initial inquiry. It also lets me know to contact them and provides easy-to-use options to do so. It is a must-have for any small business seeking to connect quickly with potential clients.

The ability to connect us with incoming leads via email, call, and text is great. It also integrates with our other software, which saves time not having to enter data twice. Provides reminders to stay in touch via multiple connection or retention plans. One new feature checks if their number provided is a cell or a landline, which helps whether or not we can text them.

Occasionally you may have to modify a step or two in the connection plan, depending on the time of day the lead comes in. However, many previous issues have been fixed or the customer support has told us a way to set up the process better. Not many cons.

We now about double the lead to appointment ratio, which allows us to either grow our business faster, or spend less on marketing. It does so much automation for us that if we didn’t have ClientTether, I would have to hire at least another person to do what it does automatically, if not two other people.

This software saves us a ton of time and money. It drastically increases the effectiveness of our marketing, helps us close more work, let’s us know what marketing source is working and what isn’t working, and even helps us get more online reviews. The whole process of helping us get in front of new leads is the best thing since sliced bread...you have to check it out and have them do a demo for you or else you won’t fully understand how powerful it is...really cool stuff and is definitely a game changer.

The old design kind of sucked, but they just did a massive overhaul for that, so it’s much better.

Pretty good. The price is hard to beat. So I'm willing to forego some bells and whistles because the cost is so good.

The price and ease of use. The Pipeline is really nice and easy to use.

I'd like to send mass emails about announcements. For instance, when we sign a new franchisee, I want to notify everyone in the database.

Clienttether has helped solve a ton of problems. First it helps with follow up with people that I have taken time to give an estimate to. Second, we use it to ask customers for reviews and give them a few attempts. Third, we use it for collection efforts sometimes.

I love how it can follow up on my sales presentations for me and how it can be used for several other things as well like asking for feedback/reviews, staying in touch, trying to collect from delinquent customers, etc. Being able to text and receive texts from customers is huge.

Occasionally I give them feedback to make it better and they either take it into consideration or implement it right away. I would love an app version sometime soon since its all browser only.

CT is very easy to use and the team I work with at their corporate HQ is always ready to help.

I'd like to see an improvement in their training videos.

AWESOME!

Automation and functionality. Client Tether's willingness to make the changes and evolve for my business needs.

The ability to upload and store specific files to a client.

Price, Onboarding, Support, and ease to navigate the product. Very user-friendly!

Nothing at this time. Thank you.

ClientTether helped us streamline our process for managing clients from the point of first contact through the project completion.

The lead management and ease of use is one of our favorite things but the proposal tool and invoicing is also easy for us and our clients.

The integration with QuickBooks has been a little tough and the reporting also needs some enhancements.

Great. I'm a slow learning I think, but I've found it works just perfect for me.

It's simple for me to use. I might use it a little differently as I track sales and callback as well as client projects. It allows me to keep track of a large number of clients in a personal way. I like the ability to do Action Plans and do one on one contacting. The more I use it the more I see I can do.

That I had to learn to use it. But, actually it was the easiest and most efficient for me to learn. The support has been great, even when I'm asking stupid questions.

One of the best experiences I've had with an application provider. Team is helpful, system works as advertised, and the cost is justifiable.

It's very easy to learn, and navigate. The automation for leads is amazing and very helpful with increasing our productivity. Support is very responsive and helpful. Nothing but good things to say about Client Tether!

There are a few minor "ease of use" functions they could add into the software, and it's a little wonky connecting with an outside lead source, but they help you with this, so not a big deal.

Being able to automatically set multiple emails to go out at specified times has been a game changer for my company. We have multiple outlets and types of clients and we were able to set the emails, timeframes etc., and CT does the rest. We know we have only touched on a small % of the software but already has been a big satisfier for my team.

Easy to use software especially after all the great training provided by CT.

Not a con, just a lot of bells and whistles and took time to learn all the ins and outs of the software.

It's been a game changer and everyone using it really likes it.

Easy to use and conversion has gone up significantly

Reporting and the reporting dashboard could be a little better so we can identify opportunity areas sooner.