---
title: "Franchise 360 Software Reviews, Demo & Pricing - 2026"
description: "Review of Franchise 360 Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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page_type: "product"
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---

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Franchise 360

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Overview

# Franchise 360 Review

From $33.13/month 1 plan

Wondering if Franchise 360 is right for your organization?

Our Franchise Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Franchise 360

4.6

[(7)](https://www.softwareadvice.com/franchise-management/franchise-360-profile/#reviews)

Pricing

Starting at $33.13 per user per month

### About Franchise 360

Franchise 360 is a cloud-based solution designed to help franchisees manage quotes, recruitment workflows, service fee invoicing and sales opportunities. Key features include class management, job scheduling, billing, calendar integration, customer relationship management, intranet and a document library.

Teams using Franchise 360 can use the dashboard to review existing pipelines of franchisees, previous activities and recruitment tasks to gain insights into the performance of each prospect. The solution enables users to manage existing franchise networks via internal forums for sharing best practices and documents to keep staff members updated with the latest changes in the pipeline. Additionally, it offers individual job management systems to each franchisee for maintaining the entire job management lifecycle, from initial contact to invoicing.

Franchise 360 allows calendar integration with multiple mobile devices. Pricing is available on monthly subscriptions and support is extended via documentation, phone, email and other online measures.

Wondering if Franchise 360 is right for your organization?

Our Franchise Management Software selection experts can help you in 15 minutes or less.

## Franchise 360 User Interface

## Popular Franchise 360 Alternatives

Main Product

Franchise 360

4.6

[(7)](https://www.softwareadvice.com/franchise-management/franchise-360-profile/#reviews)

Ratings Breakdown

-   4.57Ease of use
-   4.57Value for money
-   4.71Customer support
-   4.14Functionality

Pricing

Starting at $33.13 per month

Get Price

Alternative Product

[ClientTether](https://www.softwareadvice.com/franchise-management/clienttether-profile/)

4.8

[(44)](https://www.softwareadvice.com/franchise-management/clienttether-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.81Value for money
-   4.93Customer support
-   4.57Functionality

Pricing

Available upon request

Get Price

Alternative Product

[FranConnect](https://www.softwareadvice.com/crm/franconnect-profile/)

4.3

[(209)](https://www.softwareadvice.com/crm/franconnect-profile/reviews/)

Ratings Breakdown

-   4.21Ease of use
-   4.22Value for money
-   4.55Customer support
-   4.20Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Cerca](https://www.softwareadvice.com/crm/franchise-on-cloud-profile/)

4.8

[(37)](https://www.softwareadvice.com/crm/franchise-on-cloud-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.61Value for money
-   5.0Customer support
-   4.57Functionality

Pricing

Available upon request

Get Price

Alternative Product

[BrandWide](https://www.softwareadvice.com/crm/brandwide-profile/)

5.0

[(27)](https://www.softwareadvice.com/crm/brandwide-profile/#reviews)

Ratings Breakdown

-   4.89Ease of use
-   5.0Value for money
-   5.0Customer support
-   4.89Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Seenaps](https://www.softwareadvice.com/product/530575-Seenaps/)

4.8

[(5)](https://www.softwareadvice.com/product/530575-Seenaps/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   4.80Functionality

Pricing

Available upon request

Get Price

## Franchise 360 Pricing and Plans

Starting price: $33.13 per month

Free Trial

Free Version

Basic

$33.13

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Franchise 360 Features

-   Popular features found in Franchise Management
    
    Audit Management
    
    Billing & Invoicing
    
    CRM
    
    Employee Management
    
    Financial Management
    
    Franchise Intranet
    
    Inventory Management
    
    Job Scheduling
    
    Point of Sale (POS)
    
    Sales Activity Management
    
    Website Management
    
-   More features of Franchise 360
    
    Brand Management
    
    Commission Management
    
    Franchise Operations Management
    
    Multi-Location
    

## Franchise 360 User Reviews

Overall Rating

4.6

Ratings Breakdown

5

71%

4

14%

3

14%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.7

Functionality

4.1

Have you used Franchise 360 and would like to share your experience with others?

Anthony P.

Verified reviewer

Accounting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

A brilliant experience is every single regard

5

A large reduction in operating costs, the elimination of errors and a much speeded up monthly invoicing system

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Works perfectly, on budget, on time. It has saved us a lot of cost and time and hassle. It has also eliminated errors.

Cons:

No negatives at all. Interestingly I have to submit 100 characters but I really have no more to say!

Vendor Response

Thank you Anthony for your kind words. The team very much appreciates your comments.

Replied April 2018

Read More

DT

David T.

Consumer Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

The software has helped us run and grow our business successfully for a number of years.

5

Live reporting and complete visibility of the franchise networks activities

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

The original framework of 360 was great but we have been able to customise it greatly over the years. Along with the tech guys at Greyridge who have done a really good job of helping us turn the product into exactly what we have wanted. Our franchisees use the system daily to run their own businesses with 'live" visibility available at HQ of what is happening out there. I have only marked down "Features & Functionality" because we have developed it so far from the original

Cons:

The system is great and we haven't really experienced any down side that is worthy of comment.

Vendor Response

Thank you for your kind comments David. I think it is fair comment about features and functionality: this is probably down to the nature of franchising although we do try to make the basic product as flexible as possible.

Replied April 2018

Read More

VR

Verified

Reviewer

Facilities Services

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed April 2018

Basic platform with very limited functionality

3

The software provides a remote visibility capability

Ratings Breakdown

4

Ease of use

2

Value for money

3

Customer support

2

Functionality

Pros:

The software is easy to use and provides visibility of our franchisee information. Although you are not provided with a user manual or training aids it does not take long to work out the basic functions of the software.

Cons:

The functionality is very limited and we find the majority of our processes sit outside the software, which we never envisaged at inception. Customisation is expensive and when attempted caused impacts elsewhere in the programming, so we had to revert.

Vendor Response

Thank you for you review and for saying that the software is easy to use. I am sorry to hear that you are having some problems. All of our systems can be tailored and developed to match customer requirements - if you feel there are areas where the system does not match your needs, please get in touch. Unfortunately, as you have not left your name we cannot contact you directly to resolve this.

Replied April 2018

Read More

TH

Tim H.

Consumer Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

A pleasure to deal with, highly professional company and excellent product

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The basic platform as an 'off the shelf' product is already market leading in its functions. That, coupled with the fact that via Greyridge's expertise, it is then hugely adaptable to individual needs, makes this product unbeatable. Best points for us are being web based, auto texts and email functions.

Cons:

Very little actually. Being web based, it obviously requires an internet connection at all times which can cause minor issues for field based techs occasionally if they are somewhere without a good 4G signal. But in all honesty the pro's of being web based still very much outweigh this.

Vendor Response

Thank you for your kind comments Tim, we appreciate your comments.

Replied April 2018

Read More

GM

Ginny M.

Used daily for more than 2 years

Review source

Reviewed April 2018

Excellent product and service

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

We have worked with Greyridge for over 10 years and they develop our requirements into easy usable systems specific for our business. Great product and customer service.

Cons:

We have had very few issues and any all resolved very quickly. if being ultra critical - I would like develop/performance meetings to be regularly scheduled .

Vendor Response

Thank you Ginny! We will be in touch about those regular reviews.

Replied April 2018

Read More

CC

Claire C.

Used daily for more than 2 years

Review source

Reviewed April 2018

Great initial and ongoing support!

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Worked with us on a bespoke CRM system for our network, very helpful and prompt. Ongoing support is great, we only have to email and they respond quickly and efficiently.

Cons:

I've not experienced anything that is negative about the software and support to date, they worked with us closely during the development stages.

Vendor Response

Thank you Claire! Let us know if you need any support from us at any time.

Replied April 2018

Read More

MH

Maria H.

Furniture

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2018

Safeclean

4

Excellent, patient and 1st class would work with them time and time again.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

How helpful the support people are, the ease it was and has been to work with Greyridge, they took my requirements and were able to interpret them into what was need, the ease to use now it's been implemented.

Cons:

I find setting up data groups complicated to enable marketing,

Read More

Showing 1 - 7 of 7 Reviews

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