The best product / service out there that does cloud monitoring. We tried various products from Amazon, they either broke down quickly or needed constant changing of batteries. We have a 500 sq ft walk-in that goes down from time to time, so this is a HUGE life saver, literally saving us $10,000 each time this happens. But even in our locations without faulty walkins, they go down once in a while too (its inevitable right??), and its well worth it in those situations as well.

Have no major complaints about the product.

Excellent really responsive to requests in timely manner. Great quality product.

Watching performance at multiple locations is priceless to be able to do from any location! Saves time and resources!

At first not having Browser. We have online training that now can be done on squaddle.

This is my first time that are used in is good cause they have everything do you need

I like cause they remained the hands washed timers ⏱

The maintenance listing is not complete

Easy roll out and good communication. As long as it keep up this way we will be thrilled!

The product is great. Easy to use and easy to set up. The customer service has been great so far and have already gone above and beyond to make our roll out easy.

We had a delay in receiving our hardware but it wasn’t the company’s fault. COVID has effected everything.

It has been effortless and they did all the set up of the IPad!

We like the alerts when food safety is not done by the employees

Nothing! It has all the features we need and more!

This is one of the easiest and most user friendly food safety tool I have used in over 30 years of restaurant management. The team likes to use the tablet and I like the features for pulling information when I need it

I would like to see the addition of printing in store a hard copy of daily results for coaching purposes

Any issues get resolved quickly so 1.5 years later I’m happy with itb

I love the fact that I can follow up on my teams commitment to ensure we are ready for our peak business. Since using squaddle we have seen improvements in operations improving sales because managers have removed barriers.

nothing that I have come across as of 1.5 years later

The benefits are numerous but what I love the most is that I can see multiple restaurants daily progress reporting in real time at the tip of my fingers without having to visit each individual restaurant.

Easy to use, added features such as customer recovery and the customer service. The techs customize to my store needs.

Occasionally lose connectivity. But that’s internal. Not Squadle fault.

love the checklist for managers and also food safety

Could have a few more features to help with some more of the systems that we use here at mcdonald’s

I like that the iPad is provided to us and I don't have to do anything to edit the software or manage it. I also like that employees have to sign when a task is completed

Right now it is a little bit of work integrating it because every employee has to understand how to use the software and it does take a little time since I am the only one that knows how to use it I have to show everyone individually. If there were youtube videos that showed demonstrations that would be really easy for me to use

At first i had a long wait with shipping because of covid, once i got the product it wasnt installed correctly so i called help desk and they were very professional and helpful. happy from there.

One feature i really like is the automatic corrections. it in a way forces managers to get it right

I liked least the reminders, they don’t work as intended.

Very data driven Use every morning never any downtome

Not the software the data is accurate The failure to execute. The failure of people at line level to execute

Everything is right there, if I have issues someone will get right back

Sometimes have issues when starting next day

Our overall experience has been great. Easy set up and support helped us thru the process.

Easy to use and is very reliable. Our team learned very quickly how to implement in our everyday routines.

We have no complaints on the software from squadle.

Easy of use and customizability! Associates seem to use more often than the previous paper tracking used over 6 months ago!

Wish the alarm was a a bit louder, yet overall great tool!

Easier to work rather than do it writing like used to be before.

Faster to do my job. Before was we were taking a writing results.

Bluetooth connectivity some times is slow

We use the Squadle everyday, it eliminated paper books that were bulky and took up room.

Easy to use and user friendly No more bulky books

Nothing really I can’t think of one thing negative to say

food safety accuracy; daily checks done and follow up is very easy

Organized and structured: Make doing food safety and other task less time consuming since you are dealing with it right on the screen. When done it declutters your work. (Paper systems still cause you to search over already done task)

Still working out some learning curves: like the fact that you can take pictures and look at the later for refernce. Still haven't found how to enlarge picture the size of the tablet though.

Great

Easy to use very accurate! Support team very helpful and I appreciate the email that follows up afterwords

Digital Pyrometer is 3 months old had to be sent in for repair.

It really makes it easy to stay compliant with ever changing industry standards. Also is very user friendly for our staff to use.

Sometimes tablet losses connectivity. So far this is the only problem.

It has been pretty seamless

ease of use the managers like it and I like the alerts

nothing there has been no issues using this product