Its ease of use makes it a joy to work with: it's a clearinghouse, a reply tool, and an organizational tool all in one.

As it has in the past two years, I'm sure it will continue to improve it's functionality in a few of its features. For example, I'd like our readers/editors to be able to receive submissions immediately instead of me having to assign everything, but remain on a blind level, and also not be able to decline the work, just leave notes as they currently can.

I like the transparency and the ease with which we were able to implement the software into our grant management procedure. The forms are easy to build, I can create a lot of them to cover the gaps for subsequent applicant communication. We were also able to do blind review to eliminate biases and separate groups of reviewers with different sets of questions.

1) The number of seats comes expensive. As a charity, we have a pool of scientific volunteers who give back to the community by reviewing grants with us. But with the limited number of seats, we had to narrow down the pool to the bare minimum and restructure the whole review process in order to fit in our tight budgets. 2) There isn't an open API available for us to integrate into our mobile app. There is only a read-only API that we were able to connect to but it gives limited connectivity and doesn't allow us to sync the internal grant management process with external-facing community commitments.

The product is easy for applicants to use, with simple forms and clear application guidelines. Generally, we have had many applicants have no issues while applying, which is definitely a positive about the platform.

For administrative staff who work grant programs on the back-end, features such as advanced reporting are sorely lacking. It's difficult to build these reports and pull through the data you need. Additionally, there are many small issues that Submittable merely provides "work-arounds" for, rather than solving problems. For example - tables that are put directly into an application form export as a separate file, and then would need to be merged in order to package applications. While the platform might make the process of applying smooth for applicants, there seem to always be headaches for our staff when processing applications afterwards.

We've loved our experience with the Submittable team. They system and the team continue to impress us.

Great Customer Service - and ease of the system for both applicant and reviewer are fantastic

wish they had a more comprehensive CRM - which this is in the beta stage, it doesn't work for us because we do not require our applicants to have a UEI or be a non-profit.

Awesome. Very helpful, easy to use. Simple and straight forward interface. It saves a lot of my time and really help me organize my submissions, and the best of all, which I didn't expect to find, is the plethora of contests I didn't find anywhere else (or it will take me a lot of time to find).

I wish I found Submittable earlier. I used to look for writing competitions through google and other search engines. The problem is they are sometimes outdated, inaccurate and very limited search result. I also have tons of bookmarks to help me remember which competitions I sent them too. When I submit a lot, I lost count and all I did was just wait for emails that inform me about the results. I found Submittable when some of the contests required me to use Submittable. It became a delight because the interface is very use friendly and I started to explore more, and I was in for pleasant surprises. I like the way it organizes my contests, I no longer forget which and where I submit them to, and the great thing is I'm also able to track the feedbacks for those contests instead of rummaging through my emails about forgotten or non-existent results. But the best thing is I can find way more contests through Submittable, and filter them the way I want to, from entry fees to genres. It saves a lot of time and effort and there are tons of contests.

None so far. I haven't had chance to explore other functions like creating my forms, but from what I use Submittable for, everything is satisfactory. It's an apps that does what it promises and more.

Being able to keep all program data in one place has proven the investment into Submittable time and again. I rarely need to reach out to customer service to solve problems because of how easy the product is to use.

Implementing this product was simple. It makes it seamless to use on the administrative end, and rarely do applicants have questions when applying. Having all data and messaging in one place is especially important so that multiple admins can access this easily.

Changing information on forms can be improved. It would help to have a 'Hide Question' option so we can take out a question yet retain the data from past applicants without deleting the question and answer entirely.

I have used Submittable for years. It has never let me down.

The flexibility. I've used Submittable for so many different types of projects from manuscript submissions to personnel data to event applications, and so much more. You can create any kind of form you want and track the data.

There is a learning curve, but Submittable offers great help.

We were nervous about starting this grant program because of the intensity of the management process. Submittable makes gathering, reviewing, and managing applicants and grantees easy!

I do wish there was a way to organize all of the information in Submittable (as is, I have many spreadsheets going simultaneously).

We have used Submittable to collect forms for auditions and I like that the faculty and coaches are able to review and evaluate the student in the platform. We have also used it to collect event information.

I like that you can use this platform for any different reasons and you can create many different forms so that you can really customize them for the right purpose.

At the moment there is not anything I dislike.

I love that I can use the software both to receive applications and experience reviews!

My boss finds it difficult to use causing unneeded issues

In my opinion, user experience and interface matter. Submittable has a clean look that is welcoming to users. It's not a perfect platform and we've had to work around it. The team is very responsive, however, and seems open to improving their product. If only they could move a bit faster.

Submittable is easy to use and intuitive. With drag-and-drop options, creating an application takes minutes. Logic branching also helps when you want to gather more info based on an applicant's response. The file upload features are also very helpful. Once your application is live, you can track and label applications as they come in. This is helpful since a quick perusal of an application can determine eligibility. One quick label and you can filter it out during the full review process. The reviewer portal is equally intuitive. With side-by-side views, your reviewers can read and answer questions or rate the application without having to switch screens. You can also set certain application fields (such as name, gender, etc.) to blind so that there is no bias based on these questions. Overall, Submittable is a great application portal and get your money's worth.

Recommendation letter request emails don't get sent out until AFTER the applicant submit their application. This is fine in most cases but you do have to offer a small grace period to recommenders. It would be great if applicants can enter a recommender and hit a button "Request Letter." The forms can also become rather long if you have a lot of questions. It could affect completion rates. Finally, just as you are able to remind reference letter writers through the portal, it would be great to be able to remind those with incomplete application about the upcoming deadline. Right now, you can request a list of incomplete applications but you only get name and email addresses. It would be good to see some of the data that the applicants have completed so far.

Ease of receiving submissions, as opposed to the manual email system we had in place. Also the ability to link donations as an option when paying. It's a timesaver in processing submissions that allows us to get right to the content, rather than shuffling emails back and forth to our editors.

It works VERY well for receiving, tracking, reviewing literary submissions. So organized. Helps our statewide editorial team stay connected for working and communicating. Tutorial and articles are helpful tools when setting this up.

"Up ad running in 15 minutes"? Not likely. Big down side, is that it is EXPENSIVE for non profits, despite the discount. Monthly plans ding you bigtime for signer and submission allotments. We use Premium plan, the next step up is a GIANT leap up in price but also benefits. But we cannot afford that. I would like to see a product for bonafide all-volunteer non-profits with small budgets. Arts organziations are struggling these days.

The only glitch I've had was when the "status" column was not working, but after contacting your service representatives, the problem was fixed within 24 hours. But that's not really a con, more a pro I guess.

As an editor, it keeps the entire process of submissions very organized. The ability to archive and track all the submissions that come through here, along with all the automatic data in graph form that Submittable contributes in regards to either our regular day to day submissions or our annual competition, is everything we want it to be. Not to mention that there are numerous places which one can tuck notes about this or that author whose work is on track to be published by us. In addition, allowing the person whose work we're considering to leave notes for us about their submission should parts of it be accepted elsewhere, is a huge bonus for any editor.

Quick response and helpful for the most part. I have heard of a few colleagues across the org, not as lucky in getting timely responses and help on their forms. As noted above, poor communication in some cases.

The robust workflow and ease of creating and editing/adjusting the application form are the best feature from our perspective. Little to no need for in-house IT support.

Reporting (exporting applicant/form data) is not intuitive but fudgeable. I've grdaully learned to make it work... kind of.We also have several separate Submittable contracts across our org, but we have not been bundled to provide greater cost savings across our groups as would seem more than fair considering the amount of business we give this platform. Also, I've heard from other colleagues that the account manger tends to change frequently, sometime with no notice or handoff.

Incredible. Again, this software is incredibly easy to use and the features it provides help up tremendously.

It is easy to use, and if anything happens that we are unsure about, the support team replies quickly and provides incredible instructions!

There is nothing that I dislike about Submittable.

It is a great platform that is easy to use on the front and back end.

Applicants with low-tech/computer experience can use it. Works well on all types of devices (even an old iMac).

As a grant manager, I want to be able to view more details regarding Draft Applications submitted by applicants, so that I can provide better technical assistance. At least, it would be good to be able to view the names of applicants in the draft applications report or be able to filter by city or zip code. Also, I wish that in the main application view you could filter by address- This would be very helpful.

Being to able to track the progress of multiple submissions is worth the cost.

Tracking the progress of my submissions is amazing. Everything is there and I don't have to chart it on a separate document.

The existential angst of a submission "in progress."

We found it very easy to adapt/program Submittable to fit our specific needs. With the extensive online help library and a quick-response technical support team, answers to our questions were never more than a few minutes away. Additionally, neither those high school students who submitted entries to our business pitch contest nor our panel of judges who used an online rubric to evaluate submissions reported any difficulties. Outstanding attentiveness to our contest timeline... When a couple students figured out that an email verification flaw existed with the Gallery View/Public Voting feature, they were able to submit hundreds of phony votes for their entry. As soon as the good folks at Submittable were alerted to the problem, they worked quickly (during the peak Christmas holiday season) to create a validation protocol that got voting for our Peoples' Choice Award back on track. We applaud the Submittable team for their effort on our behalf.

From the onboarding team to my account team, I think the service with submittable has been great. It's also easy for the submitter to understand the process as well.

This software is easy to understand, easy to deploy, and intuitive for guest users who help us to evaluate the submissions that we receive. From there, it's easy to filter, sort, review and revisit the applicants that have made submissions, and keep track of where they are at each stage of the process. There are so many functionalities that are useful and I'm certain I'm only using a small portion of all that's available! I highly recommend this software as a solution for tracking submissions!

Everything that I've experienced with submittable has been a plus.

The people are super helpful and the onboarding experience.

This product is really easy to use and is super intuitive. The reporting feature has made it so much easier for our external reporting process.

There are a few features that are lacking. We wish there was a way to weight the scores/questions. It would also be nice if the people who are writing the letter of reference could actually see the application.

Helps us organizationally and is a fundamental part of our business. Easy to use and intuitive, we also have a lot of people on our team using it as well.

Sometimes the speed lags from page to page or it updates slowly. Usually it works really well but occasionally it slows down and slows the word day down.

Much greater efficiency and tracking ability

Clean, efficient interface. Great customer service. Excellent outreach to the customer base. I have used Submittable for years now and almost no problems. The once or twice that I did have a problem, I reached out and they solved it within half-a-day.

Great software for large number of entries (>1500 entries for one contest for one year). Could use some work on reports, as above.

Sorting entries, keeping track of judges' progress, contest progress

Unable to provide summaries of entries per judge (reviewer) in an Excel form, have images but primary data was disorganized, had to download it and do many sorts in Excel on my computer

We're able to receive manuscript submissions from all over the world, keep them organized, share them with our team, and respond to writers quickly and efficiently.

It's very intuitive, widely used in our industry (manuscript submissions), and the customer support team is very responsive.