All Tailor Brands Reviews

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Meghann

Retail, 1 employee

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed January 2024

Tailor Brands is the Best

User Profile

Jeffrey

Verified reviewer

Automotive, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Looking to create a logo for your business? They will do it for you

I love Tailor Brands, they have created several logos for me.

PROS

As a young entrepreneur, I have used TailorBrands several times. They Cassandra easily create your new business logo or redesign one that you already have!

CONS

I can't say many bad things about Tailor Brands. Maybe I would like more options when it comes to customization.

Jorge

Sports, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Tailor experience

We have had a very significant experience, our first website, our first international account, our logo and our first designs were born there.

PROS

The pros of Tailor Brands is that you can unite various aspects of your company: Design, legal, administrative, financial and other aspects necessary for the complementary operation of your organization. It offers you ease and permanent attention.

CONS

I would like it to be able to advance to broader commercial integration processes, and to offer new functionalities for companies in the future.

Keith

Construction, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2023

Complete Bait and Switch!

While I initially enjoyed the application process, I regret choosing Tailor Brands. I have been annoyed by the customer service, and am very frustrated with the price I ended up paying since all of the add on fees were hidden until the time of purchasing (when you're already too far into the process to stop). I would not recommend that anyone use their services for starting an LLC, and I wish that I could speak to someone there who actually knew what they were talking about.

PROS

I chose Tailor Brands because it kept appearing next to LegalZoom as a new, quick option. It seemed more user friendly, so I went with it. The initial application process and guide was very intuitive and helpful.

CONS

Beyond the initial application, things went downhill very quickly. I have two major concerns with Tailor Brands. First, the pricing is purposely misleading. When you are initially filling out the application it looks like the pricing for filing an LLC and getting an EIN are lumped into a single, simple charge, but as you get deep into the application it becomes clear that every single service is an add-on from the original price. I ended up paying more than double what I expected, and for a service that I should have done by myself FOR FREE. Second issue is their customer service. While they tout themselves as a customer service focused company, what really happened is that I got spam called over and over by their 'customer service' team in India. They would call my cell phone 3-4 times in a row when I didn't answer or ignored the call, and text me at the same time, but not provide any actual information. Each time I caved and spoke to a rep, they were only trying to get me to sign up for more add on services, and were very pushy. This was an extremely frustrating part of the process, and made me lose all confidence that this was going to go smoothly.

Reason for choosing Tailor Brands

At first look it seemed like their application process would be more user friendly.

Jennifer

Retail, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Only a few unexpected expenses but other than that, totally legit!

As much as my previous grunts may sound, I did enjoy the experience, aside from my logo not being on their records and no way to add it. I love how Tailor Brands had their site in order, so you knew what to do & when, giving you ample time to make sure you cross your t's & dot you i's, and being LEGAL! I am thrilled to keep working with Tailor Brands to see what else we could create together!

PROS

I love how easy you guys made creating an LLC & ensuring I have taken proper steps to solidify my LLC, legally & legitimately. I TRULY cannot over state my appreciation in that field. I knew some things about the LLC legalities, but not everything. I am an entrepreneur at heart! I design, create, build, & market all of my own material & content, as well as selling online retail goods. I have hands in many pots and I really appreciate you guys!

CONS

1st CON - NOT BEING ABLE TO UPLOAD MY OWN LOGO I PREVIOUSLY CREATED WITH ANOTHER SITE. 2nd CON - I would have to say the cost. Sorry, but true. By the time I completed everything I needed to complete to be legal & legit, it costs me around $1200. LET ME ALSO ADD THAT I WAS ABLE TO WORK AT MY OWN PACE TOO, SO THE $1200 WAS SLOWLY PAID OUT OVER A MONTH'S TIME TO GET OPERATIONAL. NO, I didn't expect it to be free, gosh no you have to spend it to make it. But I did expect the "pitch" of it only costing $299 to get started, ended up being $99.00-$299 PER service that I needed. I thought it would be for the whole LLC completion, but no, it was just to get started. Tailor Brands had their cost & then the state & trademark had their cost on top of tailor brands. But that was my total expense from beginning to end.

Reason for choosing Tailor Brands

Tailor Brands won me over due to the legal guidance on LLC legitimacy.

Reasons for switching to Tailor Brands

I started with Tailor Brands & Brand.crowd. Tailor Brands won me over due to the legal guidance on LLC legitimacy.

Anonymous

1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

A starting guideline

My overall experience is very positive. I feel that my business is safe and compliant with legal requirements and that I have legitimate documents available when I need to implement policies, contracts, ect. The ease of managing the website and my online store are SO VALUABLE. I'm so glad I saw an ad on instagram for Tailor Brands right as I was trying to figure all of this out.

PROS

The legal documents and website development features that Tailor Brands gives you are so easy to use and a weight off your shoulders. They take you through each step needed for your business, and some of which you didn't realize you needed until seeing it down the list they provide.

CONS

The customer service is somewhat limited in the answers they give, pointing you towards an email you may have received or towards a state phone number. But overall I'd say they are helpful.

Alysa

Human Resources, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed February 2024

Scammed by CSR

Very bad. They made a huge mistake just to get their sale and set my business up wrong and now I have to pay additional to fix and they’ve offered nothing. No refund or discount or additional services. There’s no recourse for me. I feel totally scammed.

PROS

I thought they were a great one stop shop where I could get help setting up my business

CONS

I specifically told the sales person I was in need of an S Corp and they had me set up LLC and said I’d receive email to complete questions to create SCorp. Two days later I was told they don’t do SCorp and they would no refund my money and there was nothing they would do. Now I have to pay additional funds to have LLC transferred

User Profile

Kapil

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2023

Do Not Use -- Unresponsive and Very Costly

Negative -- still confused about the state of my EIN. No customer support lines to reach out to get in touch with my registered agent, nor clarification on what documents are needed to submit locally -- even though I PAID FOR ALL OF THESE SERVICES through their platform. Buyers beware, this product operates as a money grab to confuse you and not provide you with adequate services or support.

PROS

The software is billed as a universal set up to help get an LLC and all related aspects of a business up and running. Designing a website and getting a business email through the service was easy albeit costly.

CONS

I came to Tailor Brands to start an LLC, get a registered agent, and get my EIN number. So far, the process has been nightmare-ish. Things that should have taken only 1 day to resolve take weeks and it seems like internally, the team is very unfamiliar with the structuring and creation of LLCs and new businesses. I have run into numerous issues and rather than having a customer support line that reaches out and guides you through the process, they have not been able to adequately respond to simple questions nor have they put customers in contact with someone who can help resolve their problems -- STAY AWAY.

Reason for choosing Tailor Brands

They spend on marketing ... not customer support or satisfaction. Beware of online "reviews" on specific blogs that were paid for or online ads the company spams.

User Profile

Alexandria

Verified reviewer

Cosmetics, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2023

Started my LLC with ease!

My experience with Tailor Brands was amazing. I usually feel anxious when I feel out documents but since everything was so organized I was able to correctly feel each section out.

PROS

I loved how easy it was to start up my LLC. Each step was was categorized by section and I was able to go section by section to ensure that each step was completed. It was very organized and I loved how simple it was to maneuver.

CONS

I felt like I was called too much as opposed to emailed. I felt like everything I was contacted with about buying certain upgrades could have been communicated by email.

Marvin Luke

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

The best!!

The platform is really user-friendly. Very few questions were asked of me but they were able to give me a logo, branding, and color scheme idea that I absolutely enjoyed.

PROS

Though I only used the free trial, I was thoroughly impressed by how easy to use, and how beautiful the designs were despite only asking me a few simple questions

CONS

Nothing really. I didn't have to pay tho despite me getting the value I wanted

Anonymous

1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Awesome jump-start to a successful Business launch!!

I have realized how professional and easily asssible my business has become. And to know that I created it with little to no experience was amazing! Truly gratifying!

PROS

Tailor Brands provided the necessary tools and resources thatbreally helped to get my Business designed, prepared and launched which is easily managed through my personal log in. Awesome experience thus far!!

CONS

Logo design and options made available can be more detailed. Request that accounts get two Logo options instead of one.

Thiago

Wholesale, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2023

Practical and objective software to create a logo

The software is very practical and intuitive so that you can get to your final result, in a few minutes I got my expected result, I just needed to select the models and colors of my taste and the software did everything else, in the end I got a beautiful and original logo, I confess that I did not like much the amount to be paid for it.

PROS

The software provides many options so that you can get the best result, also and very intuitive making it easy to use. The software provides many models, colors and fonts thus having gigantic possibilities for your brand logo and if you do not like the result you can change it and add what you want to it.

CONS

Even though it is almost impossible not to like the end result, the software can be difficult to access for many people, since the amount to be paid for your logo, brand is a little high.

Reasons for switching to Tailor Brands

Even though the software is perfect the final price ends up bothering you, because sometimes you need to make more than one logo brand.

Paris

Legal Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2022

Where are my business cards

I ordered business cards from this company over two weeks ago, I was given a delivery date and when the package didn’t arrive, I check FedEx and saw that only a label had been created. I contact Tailor Brands, of course by phone because they will never actually speak to you. I was given an apology and an excuse as to why it hasn’t shipped. When it still didn’t arrive, I sent another email and was told that it would be here on [SENSITIVE CONTENT] because the order had now been escalated. I counted FedEx on [SENSITIVE CONTENT] and still, only a label. Sent another email again, an apology and said that she would get her team involved and make sure it was here by the delivery date. I responded back, you are lying, it’s the first and you will get it here by the 2nd and FedEx is saying that only a label has been created. Here we are today, contacted FedEx, again, only a label. This company doesn’t want to speak to you because they have no customer service. They lie in the emails so they don’t have to lie in the phone. When I asked for a refund, I was told that there are no refunds. This company is by far, the most incompetent company I no and I will never use them again. They can keep the cards, I’ve already ordered and received from another company. This company is supposed to be based in the US but it seems like they are in China. How do you send an email on[SENSITIVE CONTENT] and say my order is on its way and over two weeks later, it has never left your company. They write their own reviews.

PROS

I did not like the service or the many lies.

CONS

I didn’t purchase software I purchased cards.

Reason for choosing Tailor Brands

Because I designed a free logo, supposedly, because it would not download and never did. But because the logo was on their site, I mistakenly ordered my cards from there, terrible decision.

Allisa

Cosmetics, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed December 2023

Bad functionality and misleading advertisements

I am currently looking for other avenues for my needs because that have been so horrible. I've paid so much money and NONE of the features they offer work

PROS

I liked creating my logo, but go to your state to for your llc because it's way cheaper and easier than what they do

CONS

if you value your time and money this company is NOT who you want to use. they will take your money and nothing will work as advertised. I've contacted support for months about technical issues with my store and they have NOT RESOLVED ANYTHING, but they sure will take your money

Nikita

Capital Markets, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

First Impressions Review

Overall, so far so good, this is my first week, still a lot to learn on how to use their tools. The only thing is that by accident I chose a wrong domain name for my brand ( Tailor Brands gives you 1 year free domain after you make your premium purchase), I think the interface of that part is a bit confusing. I did not confirm it in the follow-up email, and when I asked if I could change my domain since I did not confirm it, customer support said that I have to purchase a different one. I think there should be an option provided to cancel within 24-48 hours ( I sent an email right away once I've noticed it). Other than that, only good impressions so far.

PROS

Pretty easy to use, has nice customization features for the logo and social media posts.

CONS

Seems like if I use the mobile version of the site it gives you more options for logo design, I could not find some of them on the regular web page.

Vendor Response

Hi Nikita! We are happy to hear you found our services easy to use and that you managed to make use of the great features we offer :). Unfortunately, domain names, once registered cannot be changed. We will make sure to pass this on you concerns over to the relevant department. If you have any additional feedback or need any assistance, do not hesitate to reach out to us! Kind Regards, The Tailor Team

Replied August 2019

Vateicia

Retail, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Just getting started

Overall you have to start somewhere and a lot of people say tailor brand is where it’s at I agree just for the price for new starter is pricey

PROS

This is new for me getting my certificate and ein# is going to change history for my family

CONS

To pricey wish some of the items that’s needed for cheaper so everything can be brought at once

Brittany

Verified reviewer

Arts and Crafts, 2-10 employees

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2023

Sooooo much Spam.

I would recommend an alternative.

PROS

Website looks good but it was actually disorganized and not so great to navigate.

CONS

They are disorganized and they spam me like crazy via email, phone, text. Very unprofessional tactics. I've had to block them across multiple platforms.

Reason for choosing Tailor Brands

I receive a coupon code.

Vendor Response

We're sorry to hear that you've had a bad experience at Tailor Brands and apologize for this. We will learn from this case and will work on improving it in the future. I can see that someone from our team has reached out to you with a solution. We would love for you to reply so we can fix this issue in no time :) Looking forward to hearing from you! Kind regards, Tailor Brands Team

Replied July 2023

Paul

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Turn-key LLC Creation and Management

We are in the beginning stages, but have had excellent quality service and transparent service-cost breakdowns. Custom website development tools and logo design trademarking are two very important features we are utilizing.

PROS

Turn-key, a-la-carte business model enables quick selection of needed services that begin their processing and filing within a few business days.

CONS

The conveniences and turn-key approach comes at a price that may be a deal-breaker some small businesses.

Reason for choosing Tailor Brands

Convenience of choosing from a long list of services provided to get our small business started.

Esfandiar

Financial Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2023

No customer Service / Shady business process and no etiquette

Terrible experience as they hijacked the process and took over with terrible services and more money than any other brand who does the same thing.

PROS

There was nothing I liked about this service. They advertise well but don't do the job right and charge extra without consent. Then later, they say it was for specific services. However, they don't they you the total price, and once they charge you, they say sorry, the process starts, and we cannot stop it, and a refund is not possible!!!! THIS IS A SCAM business!

CONS

Customer services and no being clear about the prices.

Reason for choosing Tailor Brands

Because on the face it was more affordable whereas after they changed me, it showed that they were more expensive. They are not honest and shady.

Scott

Writing and Editing, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Tailor Brands is Great for a New Business!

Great!

PROS

I enjoyed the ease of getting my LLC and the logo and website tools.

CONS

While I like the business card, logo, and website tools, I would like them to be a little easier to use. For example, I would like to be able to delete saved logos that I no longer like to reduce clutter. I would like to be able to hand-pick my logo fonts. I would like to be able to use multiple colors within my business name and/or tagline. I would like to be able to change the background color when making a logo, etc.

Edna

Human Resources, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Excellent service

Excellent

PROS

How helpful they were, very patient and understanding

CONS

Nothing I love everything about tailor brands

Jahmeta

Retail, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

I highly recommend

My overall experience is amazing.

PROS

I like that you can create your website and that you can also get help.

CONS

It’s not enough options for small business website like it would be nice to have all kinds of options. Because most small businesses wants to create a website that’s going to catch peoples attention.

Steven

Professional Training & Coaching, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2022

Semi Functional

I will not refer anyone to this service, due to poor service.

PROS

it's convenient to have various tools in one spot.

CONS

It's not User-Friendly. You're on your own as far as functions & expansion. Re-Sale services can be a huge hassle.

Leslie

Apparel & Fashion, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2023

Disappointed

No customer service. Just a script. Join

PROS

I did not like anything actually. I was disappointed.

CONS

Auto-renewal of subscription with no courtesy reminder

Vendor Response

We apologize for the inconvenience caused and take full responsibility for your bad experience and will be very happy to help change it. I have been trying to locate the email you sent to our support team, but having trouble finding it under your name. We'd love to take a look at this for you and provide you with a satisfactory solution to this issue :) Would you mind giving us an email address we can contact you at? Or you can also reach out to us at contact@tailorbrands.com. Kind regards, The Tailor Team

Replied June 2023

Tiesha

Real Estate, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Excellent Srv

Excellent

PROS

Easy to use and very easy to navigate, it’s has a lot of service on that one platform

CONS

Nothing, everything is great. I like how it is all on one site

Showing 1 - 25 of 287 Reviews