Repair-CRM
About Repair-CRM
Repair-CRM Pricing
$19 per month, for 1 user $39 per month, for up to 5 users $59 per month, for up to 10 users $99 per month, for up to 20 users
Starting price:
$19.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Repair-CRM
1 - 5 of 18 Reviews
Csarnai
Verified reviewer
Mechanical or Industrial Engineering, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Easy to use with our Zebra barcode terminal
We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.
CONSSince they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!
Vendor Response
Thank you Robert, we are glad you like it!
Replied June 2019
Timothy
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
User Review on Repair CRM
Excellent . Affordable, Easy to use, reliable and excellent support from the team.
PROSEase of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues
CONSA lower tier pricing for users with more than one but less than five
Reason for choosing Repair-CRM
It suited our needs best and the team customized the software to include meter reading and fault code entry and no extra cost. That was a selling plus for me. It’s also very easy to implement. Reliable and user friendly. Among the best available. I recommend this to all Service Companies. I’m hoping it will soon integrate with Quickbooks Desktop as it now does with Quickbooks online.
Reasons for switching to Repair-CRM
Affordability and responsiveness to issues and customer access
Vendor Response
Thank you Timothy! Happy to help!
Replied February 2024
Anonymous
5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
Overall Effective
Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.
PROSRepair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.
CONSThe billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.
Ruth
Maritime, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Repair-CRM being used in a marine engine and industrial repair facility.
Excellent!
PROSI appreciate the price point and the ease of use the most. Repair-CRM was and is very easy to just start using. there was very little training or learning needed to begin using. Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome; communication via email is almost always same day, which has been wonderful.
CONSI don't know what I like least, they have been able to help me get what I needed out of the software so far.
Reason for choosing Repair-CRM
because of the simplicity, Repair-CRM had like zero learning curve. Basically we were able to implement and go.
Vendor Response
Thank you Ruth!
Replied July 2023
Peter
Mechanical or Industrial Engineering, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Repair CRM is great for field technicians
Easy to use Mobil app which helps speed up the Admin-time in the office.
PROSIt allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).
CONSInventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.
Reason for choosing Repair-CRM
Much easier to use on the phone.
Vendor Response
Thank you Peter! It was fun working with you guys!
Replied July 2019