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Jobber
Jobber
Jobber is a cloud-based field service management software solution that allows small and midsize service businesses to manage field staff, provide customer support, and expand business operations either through a mobile app or a d...Read more about Jobber
Housecall Pro
Housecall Pro
Housecall Pro is a cloud-based field service management app for service professionals to automate workflows and streamline technician dispatch. This solution includes a native mobile app and complementary web portal and serves a w...Read more about Housecall Pro
Kickserv
Kickserv
Kickserv is a cloud-based field service management solution that provides small businesses, tools and functionalities, which help them to manage leads, estimates, team's schedules, jobs, invoices and payments. Kickserv can be ta...Read more about Kickserv
vcita
vcita
vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, mo...Read more about vcita
TourSolver
TourSolver
This route planning software optimizes the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, salespeople, delivery staff. For 30 years, Nomadia Group has been providing an extensive range ...Read more about TourSolver
Synchroteam
Synchroteam
Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes in field service industry that includes cleaning services, construction, electrical and HVAC. Synchroteam fe...Read more about Synchroteam
Salesforce Field Service
Salesforce Field Service
Field Service Lightning is an add-on solution to the SalesForce Service Cloud that helps dispatchers and mobile employees schedule appointments, manage inventory, and optimize resource utilization. It allows staff members to creat...Read more about Salesforce Field Service
Trade Service Pro
Trade Service Pro
Trade Service Pro (TSP) is a cloud-based field service management software for small and midsized trade service businesses. With TSP's competitively priced and highly customizable app, businesses can manage field staff, provide cu...Read more about Trade Service Pro
BigChange
BigChange
BigChange is the complete cloud-based Job Management Platform bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one easy ...Read more about BigChange
ManageMart
ManageMart
ManageMart is a field service management solution that helps businesses in landscaping, HVAC, plumbing, lawn care, and other industry segments streamline processes related to customer management, invoicing, scheduling, accounting,...Read more about ManageMart
MarketSharp
MarketSharp
MarketSharp is a cloud-based CRM solution used by residential remodelers and other professionals in the construction industry. In addition to the core CRM functionalities, the solution also offers project estimation, task scheduli...Read more about MarketSharp
Book Like A Boss
Book Like A Boss
Book Like A Boss is a SaaS appointment scheduling solution that helps businesses create an online booking page to manage sales and paid bookings. It lets organizations automatically synchronize calendar entries, display booking av...Read more about Book Like A Boss
RazorSync
RazorSync
RazorSync is a cloud-based field service management solution that features both mobile and desktop capabilities. It is supported on Android and iOS and is designed for small and midsize field service businesses. Key features of th...Read more about RazorSync
Workiz
Workiz
Trying to manage your field service team with pen and paper or Excel spreadsheets? Workiz is designed for growing field service teams who need to streamline their business. We provide an all-in-one platform that makes scheduling,...Read more about Workiz
Smart Service
Smart Service
The Smart Service mobile app syncs with QuickBooks, allowing users to create and manage customer accounts, schedules, and invoices. In addition, the mobile Smart Service system expands QuickBooks with work order management, routi...Read more about Smart Service
DoTimely
DoTimely
DoTimely is a cloud-based appointment scheduling application designed to help pet grooming, dog walking, plumbing, HVAC and roofing professionals manage online bookings, payment processing, customer details and more on a unified p...Read more about DoTimely
Vonigo
Vonigo
Vonigo is a cloud-based field service solution for service businesses of all sizes. The solution's suite of applications is designed to help businesses manage day-to-day operations of service-based organizations, such as cleaning ...Read more about Vonigo
Fergus
Fergus
Fergus is a cloud-based field service and job management solution designed for small and medium-sized businesses. The platform helps users manage a variety of jobs including quoting, estimating, scheduling, contact management, job...Read more about Fergus
FieldPulse
FieldPulse
#1 FSM Platform. We're known for our ease of use, scalable functionality, and the best customer success team in the industry. FieldPulse is an all-in-one application for service contractors to better manage and grow their business...Read more about FieldPulse
WorkWave Service
WorkWave Service
WorkWave Service is a cloud-based field service solution. It offers mobile and desktop applications to connect field workers to the office to provide visibility into what’s happening in the field. The mobile applications allow fie...Read more about WorkWave Service
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Buyers Guide
Last Updated: March 16, 2023Repair and maintenance work is not for everyone. Fixing a broken sink, changing the door frame, installing drywall, or remodeling the basement take time, effort, and, most importantly, skill!
A handyman is someone trained to take care of such tasks. But it can be tedious finding a handyman with the right skillset and one that’s available on the desired budget. Similarly, it can get tedious for a handyman to find jobs on the market, share quotes, prepare invoices, and receive payments.
Handyman software helps tackle these challenges. It offers capabilities that help both handymen and their clients transact more efficiently.
In this buyers guide, we will take a closer look at handyman software, it’s features, benefits, and other essential details.
Here’s what we’ll cover:
What is handyman software?
Handyman software is a tool that helps handymen and handyman businesses manage everyday operations with ease. It helps carry out daily activities such as managing work orders, sharing quotes and estimates, creating invoices, and processing payments.
It also serves as a bridge between handymen and their clients. Clients can use the tool to hire the services of handymen and handymen can use it to accept orders and track details.
Repair shop admin dashboard in RepairShopr (Source)
Common features of handyman software
In this section, we’ll look at some common features of handyman software. These features will help you understand the basic capabilities a solution should ideally offer.
Invoicing | Bill clients for each visit or send bulk invoices. Add materials and labor details, attach pictures, and get notified when clients view the invoice. |
Quotes and estimates | Share quotes and estimates with clients and allow them to approve or reject quotes online. Automatically follow up with clients on outstanding quotes. |
Work order management | Schedule jobs and create and share work orders with your team at the start of each workday or project. |
Time tracking | Capture clock-in/clock-out time and track the time you or your handymen team spend on each job. This makes it easier to process invoices and payroll. |
Payment processing | Get paid for completed jobs via payment gateways, digital wallets, credit cards, etc. |
Electronic signature | Allow clients to e-sign approved quotes or invoices. |
What type of buyer are you?
There are two major types of buyers of handyman software.
Independent handymen: Being a single-man workforce, juggling administrative tasks such as tracking job orders, invoices, or payments while getting each job done personally is often a challenge for independent handymen. The software takes on much of the administrative responsibilities by enabling automatic tracking of jobs, time taken, payments, invoices processing, etc. to allow independent handymen to concentrate more on the actual job.
Handyman business (handyman service provider): Handyman businesses are basically into field service management. This burdens them with the classic two-fold responsibilities: optimizing a team of handymen to keep service requests evenly distributed while keeping clients satisfied with quick service delivery. Handyman software makes managing these responsibilities easier. Businesses can track both incoming service requests and the work hours and workload of handymen. They can also easily manage payments coming in from clients and going out to handymen.
Benefits of handyman software
The following benefits enlist the business functions that are positively impacted by the tool:
Optimize business performance: The tool offers more visibility into operations, helps track time spent on each job, and monitor the payment status for delivered services. All this helps handymen and handyman businesses get a better understanding of the business’s performance and optimize it as needed.
Reduce turnaround time: The tool helps reduce the turnaround time for tasks such as approving quotes, sharing invoices, and signing contracts. The gained efficiency helps optimize the overall process turnaround time.
Key considerations for selecting handyman software
As the last step to selecting a tool, keep a few additional factors in mind.
Integration with accounting software: Accounting is a necessity in every business. Whether you are an independent handyman or a handyman service provider, you should go for a tool that integrates with accounting software (such as Xero or QuickBooks). This integration will allow you to document cash flow or expenses and monitor your finances without breaking a sweat.
Mobile app: Make sure the software offers a mobile app as it makes tracking and viewing work orders easier. It also helps manage job scheduling, view detailed customer profiles, and track unpaid invoices, all while on the field.
Note: The applications selected in this article are examples to show a feature in context and are not intended as endorsements or recommendations. They have been obtained from sources believed to be reliable at the time of publication.