QuickBooks Online software


1,915 reviews(4.0/5)
1,915 reviews(4.0/5)

QuickBooks Online is a web-based accounting solution that caters to individual accountants and small businesses. The solution helps with bank reconciliation, tracking expenses, drafting invoices and monitoring financial reports, among others.

QuickBooks Online enables users to download and reconcile credit card transactions. The solution also allows businesses to organize weekly timesheets and track bank deposits. Users can take photos of bills and submit them as expense proofs or share with the concerned stakeholders.

QuickBooks solution offers customizable templates that can be branded with the business logo and desired field to generate invoices, bills and reports. The solution also helps to generate various financial reports such as profit and loss, balance sheet, cash flow statements and more. Businesses can implement setting permission levels for different individuals to ensure secure accessibility of financial data as per the business role.

QuickBooks Online also allows importing data from integrated applications such as Paypal, American Express and Square. Other features include creating recruiting invoices, sending payment receipts online, configuring rules for payment reminders and tracking receivables.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

1915 Reviews of QuickBooks Online

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  • Marc from Artisan Movers

    Number of employees: 2-10 employees

    August 2018

    Quickbooks Online Review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It's nice to have an online book keeping service to use. Quickbooks also have a nice dashboard and easy to use interface, for the most part. Some things can be difficult to find and figure out but overtime as you use the software more as many things it gets easier.

    Cons

    It can be diffucult to figure out how to use certain functions within the software but gets easier as you use it and figure things out. Also, getting my printer to setup with the software to print checks was a pain as well and took a bit of time but it works.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brandi from Trademark Building Supply, Inc.

    Specialty: Distribution

    Number of employees: 2-10 employees

    August 2018

    Quickbooks online is fairly easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Overall, I like the product. I just wish there were more features available.

    Pros

    It is simple to use, invoicing customers is easy, setting up your own codes is not complicated, overall is a good product

    Cons

    There is not a function to do sales orders. You can only do a packing slip, which takes material out of inventory. The templates for invoices and other tickets cannot be easily changed to suit your needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lindsay from Midwest Personnel, Inc.

    Number of employees: 51-200 employees

    August 2018

    Excellent accounting software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Overall the software works well and provides everything we need for a small business.

    Pros

    Software can be downloaded into an app or easily accessed online from any location. Very intuitive and user friendly.

    Cons

    In the basic version which runs $15/month, some of the reporting is limited. I wish there were more options to customize reporting without paying to upgrade the entire platform.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jessica from FatCat Strategies

    Number of employees: 2-10 employees

    August 2018

    Helps run a business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I'm not a professional or trained accountant, so I do have to get help on some concepts that I don't understand. But I'm able to keep track of all of our expenses, do invoicing, run P&L reports, reconcile accounts, I'm able to do all the important stuff. And since so many other people/businesses use it, it's pretty easy to Google things when I have questions.

    Pros

    I like that I can access the information from anywhere, and not just from one computer.

    One of the features I use the most is copying transactions, it's kind of hidden under the "More" option, but it's super helpful when logging things repeatedly.

    Also the Recurring Transactions section is great, my business has a lot of online resources that we pay for each month or each quarter, and that section saves a lot of time. It's also great whenever get a new credit card, b/c essentially a list of most of the places our credit card info is on file, so we know where to go to change the info.

    Cons

    I usually find it pretty annoying that I can't open transactions up in multiple tabs, since the transactions will only pull up in the current tab. I guess I get why, you don't want to make a mistake or double log something b/c you lose track of tabs. But I still get annoyed with it.

    And I'm not a professional accountant, but I here some of the more complex features of QuickBooks aren't on the online version.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from Brill

    Specialty: Manufacturing

    Number of employees: 5,001-10,000 employees

    August 2018

    Online is convenient and limits the need for future purchases

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    for general personal accounting, it's great

    Pros

    Online is convenient and limits the need for future purchases, it stays updated and you don't have to worry about whether it will be 'accurate' in the future. Intuit has so far been shown to be trustworthy with the massive amount of sensitive data they are keeping.

    Cons

    I was aiming to use the program to support my real estate business, which I found difficult to do. It's not really set up for managing rental units.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Loreto from CJI

    Specialty: Engineering

    Number of employees: 11-50 employees

    August 2018

    Very helpful to account expenses and payments

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    QuickBooks Online is very suitable for those people who have small business because it can help them to keep on track in terms of cash flows. Its design is very simple and easy to use.

    Cons

    I have no major constraints while using Quickbooks online.... it really helped me to make my daily tasks manageable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Pamela from Allen, Jane, & Co.

    Number of employees: 2-10 employees

    August 2018

    If you're used to QB Desktop, you'll hate this...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great for someone who has never used an accounting software before. Terrible if you're an advanced user, especially if you're used to the Desktop version. Overall, I would not recommend QuickBooks Online. We decided to go with Xero as it has more advanced features with the simplicity.

    Pros

    If you've never used QuickBooks before, then you might be okay with this version. It is a simplified version fo the desktop software, truly targeting the small business with the idea that software is more and more "in the cloud" rather than installed on a local PC. It has all the basics of invoicing, purchase orders, etc.

    Cons

    It's not strong enough or fully-featured enough for medium or larger sized businesses. The interface is constantly changing making it hard to find something you were used to being in one place. Often it seemed that these changes were not for the better. Support at Quickbooks (any version) has always seemed to be lacking; it's commonly outsourced to countries where English is not the first language and this creates communication barriers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alexander from Skoda Minotti

    Specialty: Accounting / CPA

    Number of employees: 51-200 employees

    August 2018

    Quickbooks worked well for the CPA and business advisory firm I worked for.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Self-employed individuals would get a lot more out of the app if it functioned more like the small business app and offered detailed tutorials.

    Pros

    - Compatibility with a lot of different software
    - Information stored securely online
    - Easy to import transactions (link bank account)

    Cons

    - Not easy to use, especially for individuals who are les tech savvy.
    - Self employed app is not easy to use at all, would not recommend.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Raeanne from Kairos Sound

    Number of employees: 2-10 employees

    August 2018

    Online makes it easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that I can access my accounts from anywhere I am. We travel a lot and I need access to our business accounts

    Cons

    Occasionally I experience a lag in the upload and if I manually upload I get duplicates.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jim from Andyzon Book Emporium

    Number of employees: 2-10 employees

    August 2018

    QuickBooks Online

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I do all of my accounting with Quick books online, which enables my accountant to make changes and additions

    Pros

    The ease of setting up your company can be done in a little over an hour. My accountant can also log into my account and do what he has to.

    Cons

    The choices of categories was daunting, lots and lots of choices, and some of the choices. were almost the same

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heather from WM R Co

    Specialty: Real Estate

    Number of employees: 2-10 employees

    August 2018

    Not bad if you don't have multiple accounts

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    This was very easy for us to use and transfer to our accountant. Once you learn your way around it's easy.

    Cons

    Having multiple bank accounts for multiple properties we manage, it was a pain to switch between accounts

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Robert from Natura Day Spa

    Specialty: Other

    Number of employees: 11-50 employees

    August 2018

    Quickbooks Online doesn't match up with marketing hype

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If they would go back to making a top/down, forms based approach to QBO I think it would be better. Accounting in and of itself, is a top down business process to begin with and not a social media type application, which is kinda how I feel they allowed to influence their overall design. The question is: does the convenience of accessing your company data, override their poor approach to interface design. It did not have to be this way, and isn't with other similar products.

    Pros

    You can access your company data three different ways: mobile device app, website and traditional client installation on your computer. This is its strongest asset.

    Cons

    Transaction sync with PayPal isn't perfect. They completely redesigned the user interface for the entire product compared to the traditional QB Pro, Premier, Enterprise software. It is as if it isn't even an Intuit product. Hardly anything is where you think it should be in terms of menus/options. I think they spent too much effort trying to make the program more intuitive for a first-time never before user, which lasts about 3 weeks. Once you know what you are doing or if you have any experience with any other accounting software, you will find their interface cumbersome at best. The other possibility is they tried to make the interface more web-like, which is limited at best, so you have to click "X" to close windows, or details all over the place.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jason from Neutron Industries

    Specialty: Other

    Number of employees: 2-10 employees

    August 2018

    Super easy to learn to use, but when you aren't sure you're doing it right, customer service isn't great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Generally, i think Quickbooks is a very helpful program to help me keep track of all of my customer payments

    Pros

    I am no great person with accounting for my business, so i needed something a bit easier to learn to use. Quick Books online really helped me.

    Cons

    Sometimes I feel like help pages and such aren't near as helpful as getting a real person on the phone to help you. I've only just started with this program in keeping track of my customer accounting. I hope they have good direct customer service. The Help function is useless for ne

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Tyler from Atlantic Blue LLC

    Number of employees: 11-50 employees

    August 2018

    Go to payroll manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    used this since i've been working here! works perfectly

    Cons

    im not sure of to many concerns at the moment

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ashley from Be Boss Girl

    Number of employees: 2-10 employees

    August 2018

    Learning curve to manage at first

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I really appreciate Quickbooks and how it makes it easy for me to be able to input invoices and invoice clients. There is a lot that can be done with Quickbooks and as a growing business, you can really benefit from it.

    Cons

    I have found some major learning curves within Quickbooks and have found that I would need help quite a bit until I got really use to the system and settings.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Harish from ITC Limited

    Number of employees: 10,000+ employees

    August 2018

    An online accounting software that’s a great help for small-sized and mid-sized firms.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It provides on-premise and cloud-based accounting solutions to small and medium-sized businesses, to accept and manage payments and payroll manipulations. It also provides services such as calculating expenses, tax, the creation of customer invoices for the company and reconciles its credit card transactions as well. The application is very affordable and cost-effective. Provides great flexibility and a lot of third-party integrations. It is very easy to set up the application and you will find tutorials to help you. You can even link your bank account with the application, thereby eliminating the vigorous process of manual data entry and thereby reduces errors. One of the best features is that you can personalize invoices according to your firm’s requirements or policies, and you can send unlimited invoices. You can access the dashboard from anywhere, via your smartphones or tablets.

    Cons

    We can’t find any standardized costs for the application, it can vary from user to user and so it is quite difficult to put up a budget for the application. Even though it tracks expenses for different jobs, it doesn't do the complete job costing. The huge data traffic experienced also affects high availability feature.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Shaumit from ConsultAdd Inc

    Number of employees: 201-500 employees

    August 2018

    Made Accounting Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We were using our internal software for generating invoices and for all other documentations. But as there were limitations, it was becoming very difficult for us to maintain all the records. I discussed all the things with my CEO and told him to move to some standard software which with provide us a professional approach towards accounting. The one software I found on internet which will give one perfect solution to all your problems is QB only. Pricing is good and overall its the best product for accounting.

    Pros

    Being a fresher in accounts you really need to understand each and every module precisely. Quickbooks is a great help for me. I really liked the interface , easy set up and the process of doing each and every part of it. Whether it is Invoicing/ applying payment or creating Balance sheet/ profit Loss sheet, its worth. As it is cloud based, so it is easily accessible from all devices. Along with all this I would really like to appreciate quickbooks Customer Support. Also it connects to bank easily so you apply payment to open Invoices ; you can track your expenses, extract all your payments and maintain financial reports.

    I have all good things to say about this software. Just loving it!!!

    Cons

    Nothing as such. Once you go to through all the tutorials you can easily understand Quickbooks.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ryan from Gossett Motor Cars

    Number of employees: 201-500 employees

    August 2018

    Online Version Rocks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use for basic features, invoicing straight from the app, bank account integrations, reports are good. CAn set up recurring payments.

    Cons

    Setting up advanced features like recurring payments is not the easiest thing in the world. However they have been working on making it easier.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Accounting and Bookeeping Anywhere You Can Find an Internet Connection!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    QuickBooks Online is a fantastic online solution to managing your company's finances.

    Pros

    QuickBooks Online gies an accessible and useful platform to organize and update your company's financials. Whether it be updating a paid invoice, or generating one of the many financial reports for an upcoming meeting, this platform is a wonderful addition to any businesse's workflow.

    Cons

    It's a bit much figuring out how to navigate the software at first, but with time, one should be able to find everything they need to keep their business in good financial standing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1 employee

    August 2018

    Great Tax return software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to send tax return file to CPA. Connect directly with bank account.

    Cons

    Features are kinda hard to use. If don't know about accounting knowledge.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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