QuickBooks Online is a web-based accounting solution that caters to individual accountants and small businesses. The solution helps with bank reconciliation, tracking expenses, drafting invoices and monitoring financial reports, among others.

QuickBooks Online enables users to download and reconcile credit card transactions. The solution also allows businesses to organize weekly timesheets and track bank deposits. Users can take photos of bills and submit them as expense proofs or share with the concerned stakeholders.

QuickBooks solution offers customizable templates that can be branded with the business logo and desired field to generate invoices, bills and reports. The solution also helps to generate various financial reports such as profit and loss, balance sheet, cash flow statements and more. Businesses can implement setting permission levels for different individuals to ensure secure accessibility of financial data as per the business role.

QuickBooks Online also allows importing data from integrated applications such as Paypal, American Express and Square. Other features include creating recruiting invoices, sending payment receipts online, configuring rules for payment reminders and tracking receivables.

Dashboard
Dashboard
Dashboard
Accounting application
Accounting application
Create function
Create function
Money bar
Money bar
Payroll transaction
Payroll transaction
Mobile app
Mobile app

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



2,164 Reviews of QuickBooks Online

Overall rating

4.0 / 5 stars

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Bradley from GlobalMac IT - Solutions for Law

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

A decent web app from an IT Administratior's perspective.

Pros

Some of our clients like to use this because it is OS agnostic - meaning that it works just as well on a mac as it does a PC with 100% feature parity.

When it works, which is most of the time - it seems to to a good job at its intended tasks. It is subject to downtime as it is an internet based resource - which could range from irritating to a critical service outage resulting in downtime

Cons

I have little gripes beyond the obvious headaches outages causes from time to time which seem quite rare.

Dallyce from Education Management

Number of employees:  10,000+ employees

Ease-of-use

Functionality

October 2018

Makes account management a breeze

Pros

It was easy to use and learn. Helpful for preparing taxes!

Cons

Expensive which i didn't think was worth the price.. excel can be setup to function much the same way of you have the skill

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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

October 2018

QuickBooks - Small Software Company

Pros

For what we are doing, it has been pretty easy to use.

Cons

Some of the features don't seem to be as intuitive as I would probably like. That is probably due to me being a first time user and trying to figure it out.
We use Stripe and I have to pay a monthly fee for a another software to integrate QuickBooks with Stripe.
It also took me a while to figure out how to integrate with my local bank. I'm not sure if that is the banks fault or QuickBooks, but it shouldn't be as difficult as it was.

Kari from Business

Specialty:  Retail

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Terrible company

Terrible service & a scam

Pros

There are no pros. Can get a better program from another company with better customer service. I feel that quickbooks wants to keep charging & taking money from their customers. Very very very disappointed in the way they run their company.

Cons

Horrible customer service. After time items quit working & when you call for support they want more money to fix the problem on their end

Cheryl from River Cities United Way

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Easy to Use

Pros

Easy to move around and find what you are looking for, I have used both QuickBooks online and desktop and I think they both have pros but I love the Reports online better they are much easier to pull up.

Cons

To add classes or accounts I found difficult

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

October 2018

Being Recruiter

Overall this is very good software and worth to have it.

Pros

This software gives a very good experience of accounting software. The best thing is that it gives the free trial for 30 days. Moreover, we can have GST Compliance Invoices which is the best part.
You can generate reports online as well,

Cons

Everything is fine. And they are updating by thier own.

Bernadette from Iridium Technologies Inc.

Specialty:  Other

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Quickbooks is a ease to use software

Just keep it up the good work!

Pros

Quickbooks is very easy to use and very accesible. You can use it on your mobile phone. It really impressed me!

Cons

I didnt see any cons with it so far, Just hoping for the next update of quickbooks so no more lagging next time.

Mark from Red Chili Web Design

Specialty:  Software / Technology

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Excellent Accounting Software!

Pros

This is by far the gold standard for managing your accounting. Don't bother using those old school methods of accounting when you have Quickbooks available. Every business needs an accounting system and Quickbooks Online is a perfect fix!

Cons

It takes a bit of time adjusting to the various accounts being integrated when first setting the platform up. It's a simple and quick set up once all accounts are connected it runs on auto pilot with easy oversight.

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Verified Reviewer

Number of employees:  201-500 employees

Ease-of-use

Functionality

October 2018

Simple E-E accounting software

Pros

Good for accounting and keep track of P&L.

Cons

Not really that helpful for complex accounting.

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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Quick Books Online

Pros

-many of the same features of the full version of Quick Books
-able to access your data anywhere there is an internet connection

Cons

-unable to use the "classes" functionality of the software.
-lower end version of their main software with less features
-less reporting capability than the regular version of the software

Kelvin from ReIgnite Consultants Ltd

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Advanced Accounting Product that is easy to Implement and Use. Try it!!

The accounting problems that our firm faced there before got solved by QuickBooks Online. More so, the process of preparing the books of accounting has been made easier, accurate, and this limits the emerging accounting errors. The stakeholders normally obtain correct financial results as per the organization's progress.

Pros

I like the fact that the Vendor of QuickBooks noted that all things are turning digital, and this means, he had to improve his item to fit the needs of the users. On of the pros for QuickBooks Online is that it is an online based item. One can have its access anytime, anyplace. Two, QuickBooks Online has all the accounting procedure, and this makes the process of preparing the books of accounting easy, accurate, and reliable. Tracking of any mistakes made is also easy and perfect.

Cons

The subscription fee is one of the issue that I noted with QuickBooks Online. Most of the users say that the amount needs some harmonization to reach all the people, despite their financial muscles. Two, when there are updates, the product is extremely slow, and this affects the normal routine of the user. The vendor should set the specific time for update.

John from Equity Bank (K) Limited

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The Advanced Accounting Tool; QuickBooks Online. So Effecient

I personally like the functions of QuickBooks Online and the advanced accounting nature for solving all the financial reporting issues. The automation of all the accounting operations makes this product unique and the best. I see it as the improved version of QuickBooks, and I think the vendor is doing great. It is not a complicated item to use. I see it as the best accounting tool.

Pros

As a professional accountant and auditor, accessing the books of accounts online is one of the best attribute for QuickBooks Online. I can get all the financial items of our organization at any place, anytime. This is wonderful. Besides, it has additional features such as budgeting and asset management, some items that other basic accounting tools such as excel spreadsheet lacks. It is an easy to use platform, and the proces of implementation doesn't take long.

Cons

The only think I dislike about QuickBooks Online is its subscription fee. I see it as much exaggerated, where small scale firms may not afford it. Again, when there is some updates, the system slugs and slow down where one cannot conduct their roles. The team should think of having updates that are planned, and the users get informed.

Syed Haseeb from PROFESSIONAL PLUS

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

More than Smart

My Overall experience is excellent. Its Definitely very smart in all respect and all reports are beneficial for management and accountant while analyzing information and extracting information.

Pros

Its very smart and very user friendly in all respect. One who will join organization where this system is being used can easily start using with in few days of training.

Cons

Its Dashboard theme is i like least. User should have right to make its dashboard theme according to its organization's theme and logo.

Darwin wilfred from Iridium Technologies Inc.

Specialty:  Other

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Quickbooks is great!

Still love quickbooks. You really make my job easier. Thumbs up!

Pros

Quickbooks is very helpful for me. I can send payments using paypal through quickbooks. Also i can monitor my financial reports and tracking expenses. Like it very much!

Cons

Sometimes i expernxperienced lag. I think thats not a big problem. Nothings else can say about quick books.

Austin from evolutionary leadership

Specialty:  Consulting

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Horrible Customer Service and Deflect Responsibility for their Products Functionality

I have to use quickbooks because it is what accountants and bookkeepers prefer but I hate giving money to a company that refuses to take any responsibility for the quality of their product.

Pros

Accountants and Bookkeepers prefer it so it is more widely accessible to use than freshbooks or other alternatives

Cons

Customer service is terrible. I have spent and least 10 hours on the phone with customer service and switching between your payment center and user interface center because of a minor issue that has still not been resolved in any way. One customer in our portal is flagged as not having paid even though he has paid. It took 10 hours and conversations with at least 10 employees to find out that this customer has indeed paid and the issue is an interface issue. I was told they would resolve the flagged customer in our system but he is STILL flagged as not having paid and there is nothing I can do about it. I asked for a refund or discount for the 10 hours I spent talking to their team so they could identify the issue and they provided a very minimal discount that did not cover a fraction of the hours. I can't afford to spend any more time with the team on this minor issue but my accounts continue to be inaccurate and the alert continues to be at the forefront of my homepage and it is infuriating.

They do not stand behind the integrity of their product at all. There is a clear interface issue with their product that remains unresolved for 8 months. They refuse to do anything even though the issue was identified by their team and they refuse to offer any discount even though the issue is known.

Everyone on their customer service teams is uncaring and incompetent. I spent over 10 hours being passed from department to department, everyone adamant to avoid taking responsibility to fix the issue. which remained unfixed.

They continue to raise their prices every year even though the software does not improve at all and you have no control over it.

JaCoby from Shopper Approved

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

October 2018

Peace of Mind

Pros

Using QuickBooks Online provides me with a Peace of Mind. The reason is that all of your information is backed up by QuickBooks, so there is no need to do your own backups. nor do you need to worry about losing all of your accounting information. I recently made the switch from QuickBooks Desktop to QuickBooks Online and I am so glad that I did. At first, I was worried that it was going to be a difficult learning curve, but that is not the case. I was able to quickly learn how easy it is to use QuickBooks Online. I am in charge of the accounting at my business and I actually have 8 QuickBook Companies that I have to manage. Having all 8 companies on QuickBooks Online has made doing the monthly accounting reporting so much easier. I love that you are able to sync your bank account and credit cards to your QuickBooks Online Account which allow for easier reporting. No more manual entries! Overall, I am very pleased with QuickBooks Online!

Cons

The only issue I have with QuickBooks Online is that lately I have to resync my bank accounts and credit cards with the company files. This has become a real issue because it seems like I have to do this all the time or the new transactions will not import into QuickBooks. Hopefully, QuickBooks Online will fix this soon.

Julie ann pearl from University of the east

Specialty:  Education

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Quick learning!

Pros

Easy to use, user-friendly. You dont need to download because this app is cloud base. And it operates in most internet browsers.

Cons

Sometimes i experienced crashing, and some bugs. And it's somehow expensive. Because of the recent price increase.

Jehanzeb from Information Technology and Services

Specialty:  Software / Technology

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Best Account Product for SME

Overall it has a great Accounting software to be used in Small Medium Enterprises.

Pros

For all of Small Medium Enterprises, this is the best Accounting Software. Good things of it, it can be merged with many other online transaction software like PayPal, Stirpe and many other online services, which also can ease up your accounting. Automatic invoice sending to client and sink up with your bank accounts for automation of transaction entries. It also can calculate your taxes and return filing without any hasle, either you are in Western Region OR in Middle East region and where ever you belongs to.

Cons

We can not create Custom user of my choice. It has only two pre defined Custom user either for your client and either for your suppliers. No other choices.

Ivy from LightFleet

Specialty:  Real Estate

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Cloud-based with good mobile apps

Try the free 30-day trial before purchasing.

Pros

Cloud-based with impressive features and great mobile apps. Easy to customizable reports and invoices. Great payroll and tax support.

Cons

Some navigation difficulties. Expect some learning curve. Very limited users with the plans offered.

Larry from CC Virtual Service

Specialty:  Other

Number of employees:  2-10 employees

Ease-of-use

Functionality

October 2018

Learned easily about the system/ the way i can put in my employees/ and times plus their info for taxes

Pros

Makes tracking easy for banks./ I have three banks and can link them/ and adding my credits and debits that comes through the bank

Cons

Some of the problems not easy to follow/ some of the report, I have some problems producing reports/ I just can seem to fully understand some of the features


Displaying 1 - 20 of 2,164 reviews