Quickbooks Online
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Starting price:
$36.00 per month
Free trial:
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Free version:
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Most Helpful Reviews for Quickbooks Online
1 - 5 of 5,384 Reviews
Eugene
Food Production, 11 - 50 employees
Used unspecified
OVERALL RATING:
5
Reviewed February 2024
Quickbooks Online Review: Easy To Use!
Kurt
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
I Love the Access I have with Quickbooks Online
As I already said, I love the direct access to my numbers and the added reporting that has allowed me to better run my company by quickly getting insights I need. It's a lot easier for customers to pay online and I'm finding more and more of the moving that direction vs. sending in checks, so it's good that we are set up in this way now.
PROSI started using desktop Quickbooks back in 2000 right after I first started the company. As a single-person company at first, I got used to being in the books almost every day. As we grew we added an in-house Bookkeeper. A few years ago I relocated the company to a different area and we kept our Bookkeeper who stayed in the original area. I really missed having direct access to the numbers so last year I switch to Quickbooks Online and I love it. In addition to having direct access to the numbers I need, it has a lot of other functionality and reporting that I really like. It's also great for clients to easily pay the invoices online. It's making a night and day difference. Support has been great as well.
CONSIt's definitely very expensive to be paying a pretty high fee every month - especially compared to the desktop version where we bought it and were good for years to come. It's definitely worth it but I'd be more of an evangelist if the pricing was a little easier on the pocket book.
Reasons for switching to Quickbooks Online
Switched from Desktop since our Bookkeeping is remote so I could get direct access to the company's financees.
Mumta
Import and Export, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2024
New QB invoice update
It’s been mixed feelings, the QB is better efficient on the accounting side most of the times but not for the day to day user.
PROSThat banking is attached and there is AI technology
CONSThe worst is the recent invoice update since I am not able to view product and service section and it gets cut off while description section is long which most of the times I do not need. Also, an autamated system to create invoices will make doin business much quicker
Samuel
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed February 2024
No support whatsoever
Abysmal. We've experienced too many bugs, and they lost our payroll data with no resolution in sight.
PROSIt has most of the features we need, and doesn't feel like a compromise compared to a desktop app. It's initially easy to set-up and use.
CONSIt's extremely buggy, and the support is non-existent. Modules stop working entirely, like the whole payroll system, and it can take weeks or months before the issue is resolved. Think about that for a second. Their support is horrendous; they do not call back when they say they will, and will never let you speak with a supervisor or anyone who could possibly escalate your ticket. Every time you call back, you're starting from scratch; The bottom-line is, when something goes wrong, no one is ever held accountable, and you are on your own. Also note that the US and Canadian instances are a completely different product, and so it's difficult to find 3rd party plugins that work with your geographical region.
Reasons for switching to Quickbooks Online
We wanted a cloud-based solution for ease of use and easy of deployment
Melidee
Civil Engineering, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2023
Quickbooks for Civil Engineers
Accessibility - able to work remotely from anywhere.
CONSCustomer service - or lack thereof. Unable to resolve issues, especially with payroll.
Reasons for switching to Quickbooks Online
Accessibility and to sync with invoicing platform