ExpensePoint

RATING:

4.8

(307)

About ExpensePoint

ExpensePoint is a cloud-based solution designed to help small to large businesses automate employee expense reporting. It enables users to generate, submit, approve and process reports for multiple expenses on a unified platform. Primary features of ExpensePoint include multi-currency support, reading and imaging, approval routing and policy implementation. It allows enterprises to categorize and code reports with custom rules. The system lets users import credit card details from any billing system and send automated emails for newly imported charges. Additionally, users can scan, upload or fax receipt images via the system and link them to individual expenses. ExpensePoint enables businesses to analyze corporate spending via analysis reports. The platform integrates...

ExpensePoint Pricing

All the features including unlimited monthly expense reports for $8.50 per month.

Starting price: 

$8.50 per month

Free trial: 

Available

Free version: 

Not Available

ExpensePoint

ExpensePoint Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for ExpensePoint

1 - 5 of 307 Reviews

User Profile

Trey

Verified reviewer

Medical Devices, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Great Piece of Software

Each employee is able to assign their own expenses to the correct project and then break it out for the correct department expense. We have all of our transactions automatically uploaded into our system so I know if an employee forgets to turn in expenses. This is a very beneficial aspect of the software that I would not want to lose.

PROS

I have been using this software for 3 years now and rarely ever have service issues. When I do have an issue, the tech support team at ExpensePoint takes care of it immediately. I like the functionality of the software and ease of use, but what I like most is the people in tech support. The expense reporting needs of our company can be complicated, but the tech support team has always been able to create something for us to make it easier.

CONS

We are limited to to a certain credit card company that will allow us to have our transactions automatically uploaded.

Vendor Response

Dear Trey, Thank you for taking the time to review ExpensePoint. We appreciate your generous feedback. I will be sure to let our support team know they are doing a great job. Your business is important to us and we are so happy to hear that this software has helped to automate your processes with the different functions and ease of use. Thanks again and have a great day. Respectfully yours, Sherry McKeen VP-Global Client Relations

Replied October 2019

Paul

Marketing and Advertising, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Recplaced SAP Concur

Very positive experience with the implementation and support team. They are the best. We did run into some bugs but they were quickly addressed and never really impacted our ability top process expense reports in a timely manner.

PROS

Flexibility of implementation. Personal touch of implementation and support. Simpler more intuitive interface. Receipt reading and matching is great.

CONS

Need to have the right type of credit card for automatic upload of transactions. Our small business BofA card needs to be manually downloaded and uploaded.

Reasons for switching to ExpensePoint

Support from SAP was difficult. New accounting requirements to allocate each expense is clunky and required too many clicks and redoing the bulk of the coding if you decided to change anything on the expense item.

Vendor Response

Dear Paul, Thank you for your great review of ExpensePoint. I am pleased that you found value in our customization of implementation and support. I am sorry to hear that your bank does not integrate with the uploading of transactions. If you are interested in switching to a credit card that is compatible ExpensePoint issues a MasterCard that is fully integrated. I will have one of our team members reach out to you. Thank you for being our client. We appreciate your business. Best wishes, Sherry McKeen- V.P. Global Client Relations

Replied January 2020

Reema

Financial Services, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2019

Expenses for Executive

It is a very good software to work on and if there is any trouble the support office / agent are very helpful. I recently has some issues and the support agent was very patient and helpful.

PROS

I like the wallet receipt. It is nice to go paperless.

CONS

The conversion from US Dollars to Canadian Dollars how accurate is it?

Vendor Response

Dear Reema, Your review of ExpensePoint is important to us. I especially appreciate your remarks about the Receipt Wallet. I'm glad you are enjoying going paperless. It makes expense reporting so much easier for everyone involved in the process. Thank you for the positive comments about our service team. I will be sure to forward them on to our team. In regards to the conversion from U.S to Canadian dollars, I can assure you it is accurate. However your credit card company may be charging you a premium. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations

Replied October 2019

Alecia

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

GGFdn

The ExpensePoint team has been great. From the start of the process with [sensitive content hidden] who was my first contact, and [sensitive content hidden] who assisted with developing the setup and format, and [sensitive content hidden] who provided training of the program...it has been an easy and successful process. Our staff has been able to dive right in and start using the program with ease. Everyone I worked with at ExpensePoint has been attentive, friendly, responsive and knowledgeable. My questions have always been handled in an efficient and friendly manner. We are pleased with the program and the level of support received to get us going, and the information that has been provided for support whenever we may need it.

PROS

The simplicity of the program. We were able to tailor it our needs and not have a lot of features that did not apply to those needs.

CONS

I have not experienced any cons at this point.

Reason for choosing ExpensePoint

We wanted a program that works for a small organization with a dozen users. A program that is not overly complicated or filled with features that would not be utilized. ExpensePoint was able to tailor its program to our specific needs. They offered a simplified program that works great for our organization.

Vendor Response

Thanks, Alecia, for this fantastic review. We love that your experience has been positive and that Expensepoint offers everything you need! We love that our sales and implementation team has made your onboarding easy and enjoyable. Happy expense reporting! Sherry McKeen

Replied March 2023

Lisa

Health, Wellness and Fitness, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Good Support

High quality implementation and support.

PROS

Ease of use, product support, reporting capability.

CONS

Wish we could set more restrictions on coding. Conditional drop downs would be great.

Reason for choosing ExpensePoint

We chose an off the shelf product as opposed to creating one internally. Cost was reasonable and requires little maintenance.

Vendor Response

Dear Lisa, Thank you for your fantastic review of ExpensePoint. I am pleased to know you have found the program easy to use, the report capability helpful for your business and that the support team has met your needs. I also appreciate your feedback regarding restrictions on coding and drop down options. I have passed all these recommendations on to our development team leader. Thank you for being our client. We really appreciate your business. Kindest regards, Sherry McKeen- V.P. Global Client Relations

Replied October 2019