NetSuite Software


 

NetSuite is a business management software suite offered as a service that performs enterprise resource planning (ERP) and customer relationship management (CRM) functions. It is a horizontal package designed for an extensive range of industries. The NetSuite Financials system can integrate with a company’s back-office, sales and service processes.

NetSuite Financials includes applications for financial accounting, financial reporting and analytics, payment management, order and billing management, supply chain management and inventory management. Financial information through NetSuite can be accessed through a Web browser or mobile device. The system undergoes automatic upgrades and comes with various customization options.

NetSuite is Web-based and runs on a range of Internet browsers. It supports data export into IIF or CSV files. Data security is ensured through NetSuite’s data center and the built-in security controls of the suite itself.

 

NetSuite - Controller dashboard
 
  • NetSuite - Controller dashboard
    Controller dashboard
  • NetSuite - Financial lifecycle planning
    Financial lifecycle planning
  • NetSuite - Financials dashboard
    Financials dashboard
Supported Operating System(s):
Web browser (OS agnostic)

83 Reviews of NetSuite

Showing 1-20 of 83

 

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Eric from Philz Coffee
Specialty: Manufacturing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Longtime user

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Free in person training at Suiteworld would be great

Pros

Easy to use for basic functions without a lot of training. Customization is easy in some areas when needed. User interface is simple. Search bar at the top works GREAT.

Cons

Advanced issues are expensive to implement and continuous training to develop your skills is difficult. Updating simple things like the password to integrated shipping accounts requires an administrator.

Review Source
 
 

Jim from Bus Parts Warehouse
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

NetSuite Financials Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Netsuite is a great product which I think is only going to get better over time. Overall I have found Netsuite to be an essential product to keep us informed about business data and focused on future growth.

Pros

Data is easily obtainable and customizable

Cons

Some things are too difficult to do without knowing any coding skills.

Review Source
 
 

Ranesh from Worldnet
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Netsuite is a great ERP software that's always investing and improving in it's platform development, based on customer feedback for new features and underlying frame work.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Despite the Cons stated above, Netsuite is a software that constantly being improved to resolve such issues. So I'm sure these limitations will be handled by the Netsuite Development team in the near future.

Pros

I really like the ease of use features and administration as aspects of net suite. It give the global visibility and local visibility of your business at a click of a button. It's easy to customize to most of your requirements without too much coding for development.

Cons

The Account receivable features for posting over payments, under payments and income without an invoice is done though manual journal entries and takes many steps compare to Sage. Also it doesn't allow you to consolidate invoice Netsuite Transactions. This means if you want to create a single invoice for more than 1 sales orders, you can't do that at present. When it comes to coding, you can't process more than 200 transactions to automatically using suite scripts, etc.

Review Source
 
 

Padma from QRI INTERNATIONAL
Specialty: Oil & Gas / Energy
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

consultancy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

better implementation support and education (training)

Pros

inter company transactions has made easy of sweeps and managing the inter company balances. This has been time saver

Cons

reporting and dashboard- the biggest challenge currently in net suite is reporting capabilities and dashboard features

Review Source
 
 

Mark from UK Flooring Direct Ltd
Specialty: Retail
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

NS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Strong stable base for back office functions with reports and auditable history. Good reporting functionality.

Cons

Product Support and professional services can be expensive and in some ocasions poor. You can sometimes spend atime hunting through help documentaton andd get better advice.

Review Source
 
 

Sam from Zymeworks Inc
Specialty: Pharmaceuticals
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Best cloud platform

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Relational database allows deep diving to create reports and saved searches. If Netsuite was called NutSuite the saved search is the "Nut Cracker". Module approach allows greater flexibility and functionality.

Cons

Multi join searches not available. Lack of better support for life sciences vertical. Price increase after Oracle take over.

Review Source
 
 

kishan from Penguin Computing Inc.,
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Inventory mgmt & manufacutring requires more attention

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Easy to create fields and set up master data records
- easy to build new forms as per the needs
- saved search works well within respective modules i.e., manufacturing, inv mgmt or finance

Cons

-inventory mgmt module is incomplete and it's more frustrating to use for day to day use
- manufacturing wip doesn't work with serialized parts which also impacts finance g/l accounting

Review Source
 
 

Luis from CSOD
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

NetSuite is used by our General Ledger team at CSOD for monthly and quarter end closing procedures.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

N/A

Pros

Pros would be accessibility. Also NetSuite is very user friendly and can help companies grow and expand.

Cons

Cons would be functions that are still being developed. There are some limitations that exist and NetSuite an

Review Source
 
 

Carolyn from JM Family Enterprises
Specialty: Distribution
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

New enterprise customer on NS still working through issues

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

There doesn't seem to be as much emphasis on large "enterprise" customers on NS as there is on small retail start ups.

Pros

Global search, it is very easy to pull up a check, invoice or journal entry. Especially for non finance departments.

Cons

Performance, intercompany functionality, uploads and GL matching. We have extensive work arounds in place. Also the AP void, cancel process does not meet basic needs. Can't cancel an invoice and/or a credit memo from a prior period and have the GL impact of the cancel hit the GL on the day it happens. It zeros out the original invoice which does not work well for large companies reconciling their accounts on a daily balance. Audit trails are lacking in this area too.

Review Source
 
 

Tom from Cornerstone OnDemand
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Netsuite ARM/Projects/Multibook

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I love the automated nature of the ARM module and it has greatly improved the productivity of the revenue accounting team.

Cons

Too many e-fixes that change the underlying fundamental nature of the system without appropriate system update notes.

Review Source
 
 

Stella from Cornerstone OnDemand
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use, basic features available for all users, OneWorld is suitable for multi/global subsidiaries

Cons

More functionalities around batch allocations and FX rates conversions across parent/child subsidiaries

Review Source
 
 

Edward from STM Brands
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

The Perfect Fit for Our Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We love it. Its been a wild success. User engagement is high. The data transparency it provides drives better business decisions.

Pros

Centralization of Data and Resources
Ability to scale as business grows
Customization and Automation ease

Cons

Report and dashboard building could be more intuitive for the common user.
Viewing of data is often cumbersome - some users have trouble viewing large searches, for example no ability freeze columns

Review Source
 
 

Jim from Raffel Systems
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Great Software!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I think Netsuite is the leading ERP in the market!

Pros

Easy to use and has more capability than we would ever need. Nice to never have to change software again.

Cons

Cost per user starts to add up, the more you have. Somewhat confusing when trying to train employees because so much to look at on the screen.

Review Source
 
 

richard from Certara
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

Financial Reporting

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The integration with excel and the ease of grabbing the financial detail from the income statement and balance sheet

Cons

I would like to be able to sort by the fields in journals etc , I would also like the reporting for VAT in the UK to be a little more detailed

Review Source
 
 

JORGE from Organisation
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

transformed my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love everything we have right now

Pros

Integration and customization very fast in order to produce results in short time in all areas of my company

Cons

Spencer support and not easy founded experience person Spanish speak and very limited in latinoamerica.

Review Source
 
 

Tina from WOW! Internet, Cable & Phone
Specialty: Telecommunications
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Went live in Jan this year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Cloud based, user friendly, easy to customize. Users can set preferences to make it useful for them.

Cons

Subsidiaries - doesn't fit the way we do business but we crammed it in. We do business at subsidiary level but pay at corporate level. Inter-company has been a pain for us.

Review Source
 
 

Danielle from WiscNet
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's user friendly. I've only been using NetSuite for 10 months but already feel that I have a good handle on it.

Cons

Some things don't work the way that you think they should. For example, taking a percentage of the charge to invoice for 12 months doesn't come out to equal monthly amounts so the customer gets confused.

Review Source
 
 

Christopher from Tireco Inc
Specialty: Distribution
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Love the fact that its cloud based

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use
cloud based
workflows for beginners
advanced templates
custom forms
ease of customizations

Cons

to much shared information throughout subsidiaries
missing some common sense fields on transaction records

Review Source
 
 

Kristine from Kateeva
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

NetSuite is a Charm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

NetSuite is so flexible.
It can be customized using different ways like workflows, scripting, forms, fields, layouts.

Cons

There are a lot of supposed basic functionality that is not available in NetSuite. We have to build and pay for customization because NetSuite does not have the basic functionality.
Some controls in terms of permission is very loose. We have to make sure that all customization measures are checked to make sure that any settings we have built did not break these permissions. This is very hard to monitor as well for access reviews.

Review Source
 
 

Mike from gel
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

Netsuite Hidden Cost

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Netsuite is flexible and customizable if you are a good developer, and you will need at least some customization because Netsuite is missing a lot of key features.

Cons

Hidden cost of Netsuite. Price continue to skyrocket. It's insane how badly they want to rip you off. Netsuite created a very good support ticketing system, but their 1st level support staff isn't very knowledgeable. You ask them a question, and they will go to SuiteAnswer and look it up. pretty much that's what they do. They don't really hold any real knowledge themselves. They just lookup answers for you.

Review Source