NetSuite

RATING:

4.1

(1469)

About NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. What is NetSuite? NetSuite is an all-in-one cloud business management solution that helps more than 37,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. With a single, integrated suite of applications for managing accounting, order processing, inventory management, production, and supply chain and warehouse operations, NetSuite gives companie...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

NetSuite Pricing

Pricing available on request.

Free trial: 

Not Available

Free version: 

Not Available

Role-based KPIs and Dashboards: Accounting Manager
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NetSuite Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4

Functionality

4

Most Helpful Reviews for NetSuite

1 - 5 of 1,426 Reviews

Apeksha

1,001 - 5,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed September 2021

Best ERP out there

User Profile

David

Verified reviewer

Oil & Energy, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2024

Davids NetSuite Review

NetSuite can be quite slow or none responsive at times but gets the job done in the end.

PROS

NetSuite has a cloud based system that makes it easy to access from anywhere in the world and incase of computer damage data will not be lost. System is stable and available all the time hence no downtime is to be expected.

CONS

The query builder is not easy to use and can be frustrating for first time users. Building reports can also be challenging due to the complex user interface. System has no tax settlement feature available.

Vendor Response

Thanks for taking the time to leave a review, David! If you haven’t already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Replied April 2024

Melvin

Wholesale, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Excellent solution for growing businesses

Great support team, excellent experience switching to Netsuite and getting all of the features that I needed.

PROS

I like that I can do everthing needed in a single software, from accounting, inventory, sales and purchase order management and more.

CONS

While it could be considered pricey in comparison to Quickbooks, it is actually more affordable than any other enterprise solution.

Reason for choosing NetSuite

Overall best value and rich in features.

Reasons for switching to NetSuite

The ability to have all the features needed in a single application

Anonymous

5,001-10,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

3

Reviewed April 2024

Great invoice management, not user friendly

PROS

Great tool to control finances , invoicing and account payable with a good interface tool to other tools

CONS

It can be complicated for first time users. Requires training

Vendor Response

Thanks for taking the time to leave a review. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you regarding your feedback.

Replied April 2024

Laura

Non-Profit Organization Management, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2024

Difficult to Implement but good back end

PROS

Once you have processes and reports set up, very easy to use. Processes quickly. Integrates nicely with other software.

CONS

Implementing anything new is very difficult; in house implementation teams are poor; feel nickeled and dimed every time we need something (quarterly check ins are really disguised sales opportunities).

Reason for choosing NetSuite

Netsuite also has a CRM while Sage did not. Price point of dynamics was too high

Reasons for switching to NetSuite

Did not integrate with any software or even the bank