Is NetSuite right for your business?

We’re here to help you make the best Accounting Software choice.

best for

  • Accounting
  • Best For All Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Good value for money
  • Great ease of use
  • Great functionality
Frontrunners

Frontrunner 2020

Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

What is NetSuite?

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain management, CRM and more – NetSuite enables fast-growing businesses across all industries to work more effectively by automating core processes and providing real-time insights into operational and financial performance. What is NetSuite? NetSuite is a cloud accounting software that provides a complete view on financial performance and cash flow analysis. The system comes with features including general ledgers, cash management, tax management, accounts receivable and payable, fixed asset management, and payment management. How do you use NetSuite? NetSuite is a cloud-based system, which can be accessed through an active internet connection. There are n... read more

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Role-based KPIs and Dashboards: Accounting Manager
Role-based KPIs and Dashboards: Accounting Manager
Dynamic General Ledger
Dynamic General Ledger
Chart of Accounts
Chart of Accounts
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User Review Highlights

4.1

817 Reviews

5
313
4
330
3
129
2
19
1
26
4

Ease-of-use

out of 5
3.5

Customer Support

out of 5
3.5

Value for money

out of 5
4

Functionality

out of 5
  • icon"For my particular area of work, inventory management is great and is better than its competitors."
  • icon"I really like this program better than sales force because it’s easier to Navigate set of the systems."
  • icon"I like that I can store all of the companies information in one place. I like that our customers are easy to find."
  • icon"Jacked up prices, extortionist mentality, poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc."
  • icon"There are times when we bump into a defect, these defects will impact our business processes and users."
  • icon"When NetSuite has errors, they tend to be very bad ones and take a while to get fixed, which hurts our daily business."

Read user reviews

How much does NetSuite cost?

Pricing available on request.

Starting price

$499.00 per month

Free trial

Not Available

Free version

Not Available

Which features does NetSuite offer?

Core features:

"What If" Scenarios1099 Preparation3PL ManagementAccess Controls/PermissionsAccount ReconciliationAccountingAccounting IntegrationAccounts PayableAccounts ReceivableACH Payment ProcessingShow more features +

People who reviewed this software give it a 4 star rating for functionality.

How easy is NetSuite to use and deploy?

NetSuite supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.

People who reviewed this software give it a 4 star rating for ease-of-use.

What do verified users say about NetSuite

4.1/5 out of 817 Reviews

Showing 1 - 5 of 817 reviews

Apeksha

Company size: 501 - 1,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

September 2021

Best ERP out there

User Profile

Alvaro

Verified reviewer

Company size: 51-200 employees

Industry: Internet

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

Great ERP

Help us at a time we were growing the company, so right now we are more efficient and have real time data because of Netsuite.

Pros

- Very Robust and Fully customizable - Have an API and so connect with third party and other tools you use internally can be definitely doable. - Multiple currencies, locations and internationalization help you when you have to access in different subsidiaries - Have great tools for making reports The support have been great the last 2 or 3 times I used it.

Cons

- Sometimes tends to be slow, It seems like that was a problem with the implementation but in general it feel slow. - The UI looks old, but does what you need. - The documentation is really heavy and sometimes is hard to find things there.

User Profile

Federico

Verified reviewer

Company size: 2-10 employees

Industry: Banking

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2022

Great product for a Small / Medium Bussiness

Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.

Pros

- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP

Cons

- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.

Reasons for choosing NetSuite

I knew NetSuit which improve my project to succedd

Reasons for switching to NetSuite

We needed better integration and customer support.

Andy

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
5

Functionality

out of 5

May 2022

Lots of Potential for Large Businesses, but Not a Good Fit for Small Businesses

For small businesses, I would not recommend Netsuite. The licensing is very expensive, and you ideally need a certified Netsuite professional on staff in order to utilize the software to its full potential. The customer service experience was also lacking, but that tends to be ubiquitous across most platforms of this genre. For big businesses that can dedicate staff to the maintenance and configuration of the application, there are endless possibilities, and you are likely to find everything you need all in one software bundle. For everyone else, however, I would suggest a more economical option.

Pros

Netsuite has seemingly endless business uses and integrations, and can perform a wide variety of tasks from basic accounting to project management. The system itself is very customizable to meet your specific business needs, with a variety of different service add-ons available for and additional fees. When used correctly, Netsuite can potentially be a one-stop shop for all of your primary business functions, and is adjustable to accommodate virtually every user role possible.

Cons

Netsuite is very expensive, even for its basic feature package. The licensing fees increase each year automatically, and there is little room to negotiate with your account manager. In my experience, customer service has been less than satisfactory, and you are constantly tossed back and forth between departments whenever there is an issue. The customization process for the application is also extremely complex, so if you do not participate in formal training program for the software, you may have a difficult time setting up your desired features.

Reasons for choosing NetSuite

We switched from QuickBooks online over to Netsuite to gain access to more services, but then eventually switched back to QuickBooks because Netsuite was too expensive and complex.

Jon

Company size: 11-50 employees

Industry: Wholesale

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2022

100% Cloud Based Solution from the start

Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Pros

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Cons

Owned by Oracle now. Cost keeps increasing.

Reasons for choosing NetSuite

100% cloud based from beginning, most configurable and easy to use.

Reasons for switching to NetSuite

Wanted cloud solution with multi-company and multi-currency capabilities.

Showing 1 - 5 of 817 reviews

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