NetSuite
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Most Helpful Reviews for NetSuite
1 - 5 of 1,261 Reviews
Apeksha
1,001 - 5,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed September 2021
Best ERP out there
Courtney
Verified reviewer
Information Technology and Services, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2023
With NetSuite, we'll be able to expand our business
I highly recommend NetSuite. It provides everything a manufacturer, no matter how big or little, might want. With NetSuite, we have room to expand as we progress. We're currently still using manual stock counts but are making moves toward a barcode scanning system.
PROSOur firm outgrew QuickBooks, which was the business challenge that NetSuite addressed. Consequently, we are currently focused on becoming proficient in NetSuite as soon as possible. As a result, I am spending a lot of time teaching and creating systems for use by other salespeople.
CONSEstimating the cost of an assembly by looking only at the BOM. The most up-to-date information must be calculated and made available. It's simple to figure out the gross margin. Our earnings are based on a margin, and the numbers shift during the day.
Reasons for switching to NetSuite
Some of the ways in which NetSuite differs from other applications can be perplexing at first. However, progress is being made; it will take some time.
Vendor Response
Thanks for taking the time to leave a review, Courtney! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
Replied March 2023
Federico
Verified reviewer
Banking, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2022
Great product for a Small / Medium Bussiness
Since I have experience in implementing ERPs, it was fairly easy to implement and train the personnel, after a few months the company runs smoothly and with great KPIs.
PROS- It was very standardized and easy to implement in the company once we know what we needed - Specific modules help you focus on the company's needs - Data Management is robust, allowing to have a clean Data Base - Oracle provides an excellent customer service - We didn't need many it specialists to implement the ERP
CONS- Price is high - Being standardized not allow for much customization - Sometimes adding another module is difficult because the tools is a little strict - Tool is weak for specialized industries such a manufacturer, warehouse and specialized technical business.
Reason for choosing NetSuite
I knew NetSuit which improve my project to succedd
Reasons for switching to NetSuite
We needed better integration and customer support.
Mohamed
Verified reviewer
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2023
I am very satisfied about NetSuite because it has helped me to grow my online business.
I am overall very satisfied from NetSuite. Thank you !
PROSNetSuite is my favorite ERP Solution. It helps me to build and grow my online business. Above all, i particularly appreciate i can customize and adapt the system according to my business needs. Thank you !
CONSSo far , I am satisfied about all the features from NetSuite. Keep going well.
Reason for choosing NetSuite
A friend recommendation.
Reasons for switching to NetSuite
A friend recommendation.
Vendor Response
Thanks for taking the time to leave a review, Mohamed! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite
Replied May 2023
Daniel
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2023
Promises the earth and delivers nothing
Our experience was shocking. A whole year wasted on implementation and it seems like the whole of Netsuite is a merry go round of staff movement. The whole team changed and left a total mess. They couldn't even get the maths on the invoices to add up.
PROSThe sales team sold us the dream - integration, time saving, upgrade all areas of the business to be more efficient.
CONSThe system doesn't match any of the promises made. It's slow, clunky, long winded and not user friendly.
Reason for choosing NetSuite
Our existing system is faster and easier to use that we can alter it far more effectively than Netsuite.
Vendor Response
Thank you for taking the time to leave a review, Daniel. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.
Replied May 2023
