Teampay
About Teampay
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Most Helpful Reviews for Teampay
1 - 5 of 47 Reviews
Andrew
Verified reviewer
Consumer Goods, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2019
Let Management Make Their Own Decisions
Teampay is always there to help or answer any questions in a timely manner, which is important in the world of finance.
PROSI love that it gives power to the people! The employees don't need to ask accounting for every single payment request, but also do not have a physical credit card that is difficult to track and report every month. This has eased up the lift in the accounting department as expense reports have fewer charges and AP is also lighter. There are still controls in place to ensure that these decisions are being approved, but these are decisions that should be approved within those departments anyway.
CONSMy company definitely pushed the limits of the software, in terms of transaction counts and approval groups. Managing approval groups is a bit clunky, but it's not a huge problem.
Amanda
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Best Spend Management Tool
Overall it is great. It is easy to use and the control we have is great. We aren't micromanaging but we do have the control we were lacking prior to.
PROSTeampay is super easy to use and has cut our monthly spend by more than 50%. Expense reports are turned in on time, its easy to upload receipts. It directly integrates with our ERP. The cash back on all purchases is amazing. Implementation was easy and the spend management control is beyond anything I have seen.
CONSI wish the expenses wouldn't transfer over to our ERP unless the backup has been uploaded.
Reason for choosing Teampay
The ease of use, integration, and cash back option
Reasons for switching to Teampay
Our spend was out of control. We needed a better way to control spend and ensure expense reports were being done in a timely manner
Vendor Response
Hi Amanda, thank you for the kind words! We are so glad that you're finding Teampay to be super easy to use and that we've been able to help you reduce your monthly spend! We appreciate your support as we continue to grow.
Replied November 2022
Jack
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2022
Adequate for a time
TeamPay is an intuitive software that is quick to get up and running. I'm able to approve and modify purchase orders coming through in moments through the Slack integration. It's simple.
CONSAlthough it's quick to get up and running, TeamPay is not a long-term solution. Reporting and PO management is unstructured, creating extra work for AP teams. As an example, because nearly all of the system is open text, employees will make multiple vendors, POs that AP has to manually reconcile (ex: TeamPay, Team-Pay, TeamPay.com would all be different vendors).
Reasons for switching to Teampay
Reduce manual work for AP team
Vendor Response
Hi Jack, thank you for sharing your feedback. Our product team is actively working to optimize much of the functionality you described in your review and would love to speak with you to learn more about your experience and use cases. If this is of interest, please reach out to support@teampay.co. Thanks again for your feedback; we couldn't grow without it!
Replied November 2022
Brian
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Great Visibility to Spend
I love that I get to see all of our credit card spend in real-time through slack notifications. It gives me great visibility into who is spending what and when.
CONSI wish the expense reimbursement module was completely. This is a huge gap in my current processes that I would like to use Teampay to solve. Also, things that need to be paid with a physical card (ex. hotels, taxis, dinner) is somewhat difficult through Teampay.
Reason for choosing Teampay
Airbase was too expensive and too comprehensive for what I was looking for. I needed an easy to implement system that is intuitive to use. Thats what I got with Teampay.
Vendor Response
Hi Brian, thank you for taking the time to share your experience. We're so glad to hear you're enjoying our Slack integration and have greater visibility into spend with Teampay. Regarding reimbursements, we recently announced direct reimbursement syncing with NetSuite, Sage Intacct, and QBO. Your Customer Success Manager would love to help you get that set up if you haven't already. They can also help you work through physical card transactions. Thank you again for your feedback!
Replied November 2022
Timothy
Telecommunications, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2022
Perfect for the Small Business
So far positive, as long as you build proper controls around it.
PROSIt's very easy to use and it's also integrated with Slack (no extra PW/Login needed). It's features are good enough to accomplish credit card controls, but not so robust that you have to build on top of it.
CONSThere were certain features that were missing (shutting off recurring subscriptions) and not having the ability to notify when renewals are up.
Reason for choosing Teampay
Airbase was too cumbersome and it's a whole system. We already had existing systems in place.
