LogRocket vs XProtect

RATING:

4.9

(27)

LogRocket has 27 reviews and a rating of 4.89 / 5 stars vs XProtect which has 27 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (27)
4.6 (27)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 30, 2024
August 10, 2023
Pros/Cons
  • Pros

  • The ability to view customers user journeys allowed us to note common journeys amongst our database and be able to improve these areas.
  • Super easy to configure, easy to navigate and to view user recordings.
  • Cons

  • Maybe optionally have it capture some specific XHR/Rest calls. Maybe show what tags are firing via GTM.
  • With most of my team being experienced in other tools, training them to use this was trouble.
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  • Pros

  • It has been really helpful since due to my daily bandwidth I am not always able to attend every training session. It is a tool very easy to use and access doesn't even take long to load at all.
  • Zooming and panning are a breeze. The search functionality is very easy to use.
  • Cons

  • We have a lot of cameras and sometimes it lags or takes a while to load. It also won't work if I leave it for a while.
  • The installation process leave much to be desired when things go wrong in terms of troubleshooting.
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Pricing Range
$
$
$
$
$
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2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos