All Blackboard Learn Reviews

1-25 of 188 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Simon

Education Management, 51 - 200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed February 2022

Hard to use software that is also very expensive!

User Profile

Signe

Verified reviewer

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2021

Simplifies Grades, Course Communications, & Materials Distribution

There are a lot of learning management systems out there, and I've used several of them. Blackboard is my favorite. It has excellent capabilities, improves organization, and makes it very easy to communicate with students.

PROS

Blackboard is a great tool for communicating with students, distributing course materials, and recording student grades. The "one-stop shopping" approach makes it easy for professors to stay organized in each class, and it also makes it easy for students to stay organized. When used well, Blackboard allows you to do everything from communicating with students to uploading assignment sheets to sending class announcements. As a writing professor, I especially appreciate the SafeAssign feature that checks student assignments for plagiarism. Once I started requiring my students to use SafeAssign, I found that plagiarism attempts dropped off significantly. (So did attempts to recycle papers from one course to another.) In addition, SafeAssign saves me a lot of leg work when students DO plagiarize -- it flags the suspect text as well as the source, so I don't have to hunt it down myself.

CONS

For me, Blackboard wasn't intuitive to learn. Even after 7 years of using it nearly ever day during the semester, I had some challenges making it do what I wanted it to do. I often spent far more time than I should have trying to customize things for my courses. But, as long as I stuck to the basic features -- which are also the ones I personally found most useful/beneficial -- Blackboard was a great tool for organizing my courses and keeping students on track.

Tanay

Consumer Electronics, 201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Wow..an excellent online Learning platform

Pandemic-related problems with submitting assignments and accessing information for my online and face-to-face classes. It has become increasingly apparent to me as I progress through graduate school that this site will be useful not only for my coursework, but also for group presentations and collaboration with other students.

PROS

My assignments and materials are organized in one place. As of the most recent update, it is now much easier to use than it used to be. Assigning assignments and adding details to classes has never been simpler. Now, it's much easier to use than it was before. The process of giving students feedback and organizing my responses is simple. It's also how I communicate with them. As a result, it's easy to refer back to them and remember what I said. I also like that Blackboard integrates well with other apps. When it comes to presentations, I rely heavily on VoiceThread and Panopto. GoReact and Top Hat are also on my to-do list.

CONS

An update to the mobile app is still in order. There is a lot of work to be done on this project. On the web, the user experience was much better.

Reason for choosing Blackboard Learn

Student logistical challenges were addressed and resources were provided by Blackboard. It simplifies managing and improving communication with students and teachers. The whiteboard allows you to attach Microsoft Outlook, and anyone in the class can send an e-mail to the class.

Reasons for switching to Blackboard Learn

I've used Moodle and Canvas, and I believe Blackboard Learn is more user-friendly and easier to use. The saying "you get what you pay for" applies to Blackboard.

Michael

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed April 2022

BlackBoard Learn is a Relic of a Bygone Era

I have used BlackBoard Learn for 5 years now, and I can report that it's a tool that I've tolerated with a fair degree of frustration, as opposed to a tool that I'd relish and recommend to others.

PROS

BlackBoard Learn is a reliable tool for basic communication, content collection, and assessments. There are convenience factors baked into its framework in the sense that instructors can readily copy and reuse materials from earlier semesters, but other capabilities have far surpassed the benefits of this complacency factor. Also, the price point of BlackBoard Learn is extremely compelling, and they have reliable customer support and service.

CONS

Doing anything on BlackBoard Learn requires significantly more clicks and testing than competing products. The design is clunky, and it directly contradicts the instructional delivery of faculty who know what else is out there, as well as the learning-design preferences of Gen-Z students.

Reason for choosing Blackboard Learn

I was not part of the committee that made the decision to continue with BlackBoard Learn, but I believe the continuation was justified because of its low-cost and the challenge of switching to a competing model. Upgrading the LMS is a bit like updating your operating system. You can kick the can down the road and keep your status quo in place, but when you eventually update, you gain new capabilities, efficiencies, securities, and collaborative synergies.

Eugenio

Education Management, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed December 2020

How a big platform loose the ranking

The mobolebapp is not functional, there is no gamification nor maestries.

PROS

I like the advertisements they did in the past, everyone knew how expensive and famous it was.

CONS

They did not innovate, they both a lot of little competitors and lately they are selling them because that strategy has lost again more innovative platforms and cheaper.

Reason for choosing Blackboard Learn

We had it for long time because most important universities had it but we had to stop using it, the support was getting bad, no innovation and other platforms were cheaper enough to pay the migration process.

Gerald

Design, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed February 2022

Blackboard as a home base for college students

I had a fairly pleasant experience with blackboard, i was able to do much of the tasks I expect to be able to do on an LMS. I just wish that the design interface would be more simple and modern. Also more functionalities and integrations would be nice. Eg: opening a pdf file on blackboard directly instead of a redirection to a page or a pop up

PROS

I like that it is fairly easy to use. Users don’t require extensive training to be able to use the product, and I like that as a student I can upload assignments and get learning modules from the same place, so it is convenient.

CONS

I think the user interface design is a bit outdated. It is less appealing than other LMS such as canvas learn. I also hear a lot of my professors complain about how complicated it is on their side to navigate blackboard due to the repetitiveness and redundancy of blackboard.

Reasons for switching to Blackboard Learn

It was the preferred LMS for my institution, but I think CANVAS is a better platform for students.

Kayla

Biotechnology, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

BlackBoard as a student

It's super easy to navigate and find all your resources on. It's well organized and I love it.

PROS

I really like using blackboard. It is a lot better than other programs I've had to learn for school. It is super easy to navigate. You can find all your assignments there. There's a calendar to make when assignments are due. My favorite part I think, is the fact that you can email another student through blackboard. So if you are doing a project and you've never met your partner, or don't have their information, you can email them through blackboard.

CONS

There really isn't anything that I don't like about it.

Reasons for switching to Blackboard Learn

I moved to a new school. I went from high school to college.

Marti

E-Learning, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2023

Not bad, but could be better

My overall experience has been somewhat frustrating. I used a different platform at the previous university, and the transition to Blackboard Learn has not been an easy one. I have not had the time to learn all the functions available, and some of the features I would like (from my previous platform) are not available with Blackboard Learn.

PROS

Blackboard Learn employs a feature where many other apps and learning platforms can be smoothly integrated into the LMS.

CONS

I do not find Blackboard Learn to be intuitive.

Reasons for switching to Blackboard Learn

I changed universities and Blackboard Learn was used at my current university.

Amanda

Law Enforcement, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Blackboard Review

I found the software easy to use and it was beneficial to providing higher education to those in the workplace and those who attend NU.

PROS

I prefer Blackboard Learn over other software that I have used in the past and recent events. The simplicity of the system ensures that it is easy to use for all generations, teacher and student, and all of those in between.

CONS

Right now, I do not think there is anything I would change.

Reason for choosing Blackboard Learn

How easy Blackboard learn was to use compared to other softwares.

Reasons for switching to Blackboard Learn

Ability for users to understand the program.

Newkirk

Libraries, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Blackboard Learn for Aiken Technical College's Embedded Librarian Program

I post announcements about our Library's online resources and also monitor a Discussion Board thread called "Ask a Librarian." I get plenty of questions in the Discussion Board and also in response to the announcements, especially closer to assignment due dates.

PROS

I can post a variety of media in the Announcements section and in the Content Areas. The more options I can give students to access the information they need, the better.

CONS

There may be a way to do this and I haven't figured out how yet, but I would like to be able to transfer a whole content area from one course to another instead of starting from scratch each time.

Reason for choosing Blackboard Learn

It had better functionality with the campus portal.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Perfect and always saves time

PROS

The softwares capacity to synchronize contacts and users information.

CONS

Near to perfect but it has little hitch when it comes to support.

Reason for choosing Blackboard Learn

Canvas tend to favour learning institutions only.

Laura

Higher Education, 5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

4

Reviewed May 2022

BB Learn-the old workhouse

I will continue to use BB Learn or soon we will be using Ultra, for as long as I have to for my job. If my job were to ask me should we keep BB or switch to another LMS - I would say SWITCH! One of the absolute worst features within BB is the Voice thread area. I used to use it and had to teach others how to use it. They (BB) decided to "improve it" a couple years ago and now it is so difficult to use that I tried to create user guides and could not get it to work and it was so complicated now, I have given up on it entirely and do not recommend that area at all for anyone to use.

PROS

I like the powerful features and security of the program

CONS

BB is the most frustrating program I have ever used. It was one of the 1st LMS programs-I have heard. Its design is clunky and seems to be created by someone with little UXUI experience, I mean UXUI was a field that was known only by the people in the top of their field 20+ years ago so that would make sense! The lack of logical design for buttons and search areas is aggravating. The lack of them going back and changing things for the better and getting a visual designer and UXUI person involved NOW to fix the program-is again aggravating. An example to add a user, you click on a menu item-it goes to a window on the right and there is a search field there which one is supposed to ignore and know somehow to click on a button that does not look like a button called "Find Users To Enroll". WHY, is the search field even showing? Do you know how many times if I get away form using BB for a few weeks or months I end up typing in that filed instead of a button that does not look like a button? Explaining to faculty to NOT type in the field is a constant, because your intuition thinks the design makes sense-it does not.

Juliette

Education Management, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed August 2021

A Good Software but Needs Updating

Blackboard Learn is a good software, but it needs some updating to look more current. If it looked more current, customers could take advantage of all the functions of this software. I used it in a very basic way simply because I did not like the look of the interface.

PROS

This software allowed me to view my assignments for college and check my grades as well. Instructors used Blackboard to post important announcements and assignments. Overall, the software was easy to navigate and easy to understand. I liked the "Announcements" board of this software as it allowed professors to post important messages that could be found in a single place. The "Alert" feature was also very useful when there was a grade or assignment update.

CONS

Blackboard has many features, but I was not able to take full advantage of them because of how the platform itself looked. The Blackboard platform, especially the black bar on the left hand side, was always confusing and the site itself looked pretty old. When my university actually switched over to Canvas, students missed the layout of Blackboard, but not the actual software, which looked like it was several years old. If the actual interface looked better, I think it would be easier to navigate.

Bret

Higher Education, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2022

After over 6 years with BlackBoard, you get used to it

Overall, it gets the job done. Although I have heard that most people like Canvas better.

PROS

I like that I can create quizzes, embed media, create a gradebook, select the language, etc.

CONS

BlackBoard learn can be limited in many ways. For example, you are very limited with modifying the look of the course sites. Also, with assessments, you can give partial credit is a students gets the answer partially correct on a fill-in-the-blank assessment. I also don't like how it organizes the grades the students can see.

Reasons for switching to Blackboard Learn

Because I switched jobs

User Profile

Gabriela

Verified reviewer

Food Production, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Blackboard LMS for Business Review

My overall experience with Blackboard LMS Business is always amazing! It has helped and improved my grade so much because it lets me know ahead of time when assignments are due, which has helped be more organized as well. I love this software so much and I suggest everyone to use this!

PROS

A feature that I love the most about this software is it allows teachers to upload assignments online to eliminate the use of paper. This software is such an easy to use software and really simple to change any settings for the liking of your choice. What I also love about this is that it is a good platform to take tests and quizzes, which is super amazing because it is not confusing at all. I absolutely love this and it has helped be more organized!

CONS

A feature that I would like to see in the future is the mobile app, it could use a little improvement and it is a bit slow, but the desktop version is amazing so it does not really bother me because I usually check and do everything through my desktop. I still absolutely love this software.

User Profile

ZAiN

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2023

Industry Standard LMS

Blackboard integrated seamlessly with our current system, Microsoft Teams

PROS

With an established ecosystem and many tools available, Blackboard is my go to LMS for schools and other educational institutions

CONS

Blackboard is a bit pricey, however you get a polished piece of software.

Stephanie

E-Learning, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2022

Great Platform For My College Courses

Overall I would recommend blackboard learn to others it’s an easy way to access your grades your courses and assignments for your college course that you’re taking. There are some things that can be fixed like the interface to make it easier for people to see certain things but overall I would recommend blackboard.

PROS

What I like the most about Blackboard Learn is the easy navigation of looking up my college courses. I am able to see what is due for each class on the calendar. I also love that I can get notifications that something is graded especially if it is for an assignment or test that I am waiting to see my grade.

CONS

One thing I don’t like about Blackboard is that there are outages and glitches sometimes and there is no notification about when it will be fixed or if it is ever going to be fixed. Another thing is the interface can be confusing to some people and may take some time to get used to.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

FUNCTIONALITY

5

Reviewed December 2022

Great for Online Learning

My overall experience with Blackboard has been good overall. Although it has not been very easy to use, it still offers great features for instructors and students.

PROS

Blackboard Learn is a great platform both for offline and online learning. It has a lot of nice features and allows instructors to structure their courses in an organized manner. Online tests are also a great feature that allow students to take tests at their own time. Blackboard Learn has also an automatic grading system to evaluate the student's work.

CONS

Although Blackboard Learn has a lot of important features, it is not very user-friendly in the edit mode for instructors, and is very hard to use, especially for beginners. In addition, browsing student submissions is not very streamlined as opening a link in a new tab will not actually open the selected item but take you to the home page.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2018

Blackboard LMS

Classrooms disorganized?! Not with Blackboard! This will make classroom administration a breeze, saving your instructors and administrators a lot of time and make your classroom management 1000% more efficient!

PROS

The greatest feature of this product is the ease of use with regards to its navigation. When we started using Blackboard LMS, I literally trained a large portion of our staff on the ins and outs of the software in less than 2 hours. This has made classroom organization the easiest it has been in decade. Our instructors can distribute class materials, assignments, and grades with a few clicks. It is absolutely amazing!

CONS

Installation can be both lengthy and problematic if you are moving from an incompatible LMS. While we were lucky, we still ran into bugs while making our transition. This was frustrating, but was luckily done during the summer, when attendance was at its lowest.

Anonymous

51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2019

Makes my Online classes SO Much easier

Overall I love it. It helps me to focus on my school work and know when I have assignments due. It notifies me when new material is uploaded. ANYTHING that makes my life easier is a A++ in my book!

PROS

Blackboard has been AMAZING for organizing my online classes. I take 4 online classes a semester and I would be a mess if I didn't have blackboard reminding me of what needs done and making it super easy. Its very easy to upload my assignments and see whats due when it's due. Everything about it is SUPER easy and organized so I can focus all my energy on my school work.

CONS

I still can't figure out how to export my due dates to my calendar. I'm not sure if you even can, but I can't find any support on it. I don't like how I can't change the names of my courses and Ive had 3 courses that I dont take anymore still showing up and can't get them to disappear.

Joshua

Mental Health Care, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2022

Great LMS for school or uni

PROS

Blackboard is reliable and easy to use LMS, requiring little to no direction or training for new users. Communication and notifications are great, found all in one place for easy access and viewing. Gradebook is another fantastic feature. All the information about your assessments can be found in one place, including submission dates, marking criteria and overall grades. Submission process is great, allowing users to thoroughly review their documents and their similarity report before submission.

CONS

UI could be updated to be more user-friendly, e.g., minimise clicks, add more shortcuts for site navigation. Features to allow for collaboration in group projects/tasks would be useful as many users prefer external software for collaboration, communication between students and instructors and productivity. However, it is perfectly adequate for users familiar with the LMS.

Justin

Primary/Secondary Education, 201-500 employees

Used daily for less than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

FUNCTIONALITY

3

Reviewed May 2018

Blackboard Learn

PROS

Blackboard is one of the giants of the e-learning industry, so you can expect resourcing and the support indicative of a premier product. The mobile experience was relatively intuitive, which is a must in the current environment where students may be working full time while earning an online degree.

CONS

Compared to other learning management systems (such as Canvas or Schoology), Blackboard reflects the features and structuring of learning management systems of days gone by - specifically, it is structured most closely around a 'document dump' approach to online learning. This approach has been soundly refuted in the research, and while one can certainly design a quality learning environment, many of your end users will likely not have the discernment to do so. From a student's perspective, it is often difficult to access key pieces such as messaging and grades when enrolled in multiple courses at once.

Christopher

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Undergraduate Learning with Blackboard Learn

My overall experience with Blackboard Learn was optimal as a student in college.

PROS

I found this advantageous when I was in college as an undergraduate. It was great to track my course work and online assignments through this LMS. For its time it was adequate with the UI layout but to modern look and feel of websites and web application software in 2020 it would be outdated unless they revamped the display of everything.

CONS

It was just a bit clunky at times and occasionally a pain in the @$$ but it still got the job done. It might have been that my student user rights weren't fully configured and there was a lack of training from the university for students to use the tool and not on the fault of Blackboard Learn.

Diana Grace

Education Management, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

The best LMS under new normal education

Using Blackboard use our official LMS is really convenient to both faculty and students. We can easily track our students' process and students can track all the modules and learning materials upload in it. Assessment can be access anytime, with proper setting and there's a lot of feature.

PROS

What I like most about blackboard is the item analyzer which help us educator to secure that test and assessment given to students are align with intended learning outcome an. I also like the respondus that secure honest and credible exams.

CONS

There is also no enough storage. Every upload of documents or videos occupy a huge amount of BB storage, thus we need to procure additional storage.

Simon

Education Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2020

Hard to use software that is also very expensive!

Okay.

PROS

Blackboard LMS is great for schools as well as faculty in organizing their class materials although it can be a bit confusing for your average user.

CONS

Price and the fact it was hard to implement.

Reason for choosing Blackboard Learn

Use in schools.

Showing 1 - 25 of 188 Reviews