NetSupport School vs STARS

RATING:

4.7

(22)

NetSupport School has 22 reviews and a rating of 4.73 / 5 stars vs STARS which has 14 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (22)
4.6 (14)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 8, 2024
October 16, 2020
Pros/Cons
  • Pros

  • Ability to keep students focused in the classroom greatly assists with the needs of the students and helps me in the classroom.
  • The management tie-in with GMC works great, the web filters are a must for a classroom environment, and the educator tools are very easy to use.
  • Cons

  • Install without a domain is a little tricky. Had some issues trying to install the software while not on a domain.
  • The restriction of communication because it depends on a local network, because sometimes that limits the classes.
Read all user reviews
  • Pros

  • The two aspects about STARS that I like most are that the system can be tailored to an individual institutions needs and the team behind it.
  • Cons

  • Sometimes it can be difficult to find a report or function in the system, however this could also be seen as a pro because STARS has so much to offer.
  • Customer service is poor. Lots of promises to get things done quickly, but we've had to wait months for simple changes and were given attitude about it.
Read all user reviews
Pricing Range
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$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos