TourSolver
About TourSolver
TourSolver Pricing
For full pricing information, contact Nomadia directly.
Starting price:
$20.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for TourSolver
1 - 5 of 26 Reviews
Kostia
Consumer Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Ideal for small businesses
Great, a bit scared at first that we wouldn't be able to use it, we are not tech people, and the last thing I wanted was to get a system that would add more work! But that wasn't the case at all, their team was there, and the thing works; we use it daily and save tons of time.
PROSI operate a Garage Door Repair and Installation service in Florida. I grew a lot, and dispatching and scheduling jobs for 20 technicians was difficult. I like that the system lets us do that easily. What I most like about it is: - Drag&drop service jobs from Xls - One-click optimization - Full map view with all routes (to display during morning briefing time) - Modify job schedule based on the team's feedback - Share with the mobile phone in one-click -> we worked with [SENSITIVE CONTENT], who helped us set the system and workflow for our needs. That allowed us to be operational right away (I don't like to read user manuals!). He is still our contact and is fantastic to work with.
CONSDaunting at first, with a lot of features and buttons all over the place, but that goes away very fast when the software tech starts the onboarding.
Reason for choosing TourSolver
Pricing / Support / User Interface
Vendor Response
Hi Kostia, thank you so much for the review! Indeed, the UI is very rich and will look complex at first. This is one of the downsides of having a lot of customization and features. I have provided your feedback to the product team to continue to focus on UX as much as possible.
Replied April 2022
Daniel
Information Technology and Services, 11-50 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Route planning & optimization
I can tell that Opti-time’s team is very experienced and is very passionate about their products. We really feel part of the product team as they listen to features requests and implement fast!
PROSThe software integrates all our business constraints; it is highly flexible. The UI is customizable which improves the user experience significantly.
CONSThere is not much I dislike about the software.
Reason for choosing TourSolver
Territory creation Responsive support pre and post sales
Vendor Response
Thank you for taking the time. We are working hard on our features and fast implementation!
Replied March 2021
Paul
Government Administration, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed April 2022
Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation.
Toursolver is ok for scheduling and informing of ETA's but not good at all for navigation.
PROSLets customers know of ETA's via text and email once a route has been planned.
CONSToursolver is ok for scheduling and informing of ETA's but not good at all for navigation.
Reasons for switching to TourSolver
Needed ETA notifications sent to customers
Vendor Response
Hello Paul, thank you for taking the time to post a review! The navigation aspect is managed through Google Maps / Waze or any third-party application you would launch from the TourSolver App on your phone. Hence, turn-by-turn navigation is not handled by our software directly. I have instructed our team to get in touch with you to go over this and ensure that you are fully satisfied. Alex will be in touch with you very soon!
Replied April 2022
Alfredo
Computer Software, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2020
ITSmarts Comments
Experience have been very good this sales and support
PROSAbout Toursolver Cloud is a solutions very easy to use to implement with final users
CONSwould be good idea quote by modelo: Geocoding, Territory, Planing, app monitoring, considering that prospects and/or custom other just need part of the solutions and not all of it. Also they need test more de solutions some timer appears some "bucks" that some time is complicate some soon. Finally would be necessary considerer price for LATAM because other competence as beetrack or simpleroute with lower prices confuse market even those companies do not do optimization process just sencuence with out restriction
Reason for choosing TourSolver
Because those are in new model base on Cloud Service that is the new generations software Thanks to be interesting to ear us.
Vendor Response
Thank you for taking the time to give us your feedback. We are improving the onboarding of our software to make sure that all our customers can quickly deploy.
Replied March 2021
Troy
Construction, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2022
Toursolver - Electrical inspection
Inspections are clearly identified and can be easily managed.
PROSSoftware is easy to load work/site visits on and provides a good overall layout of inspections to be completed. Works overall well with google maps.
CONSNot easy to add additional stops to existing map. Sometimes google maps takes you to an address close to where you need to go, so you need to double check address before trying to gain access to the address where the inspection is required. Sometimes when the map is optimized, it takes you back to an area close to where you have already been.
Reasons for switching to TourSolver
No longer supported
Vendor Response
Hello Troy, thank you for taking the time to post the review. I have asked the team to get in touch with you and understand what the problem might be regarding the address locator & route optimization. We want to make sure the software helps you as much as possible.
Replied May 2022