No immediate count of occupancy in the calendar. No revenue management options.

Once you drop the reservation on a wrong date, you want to check, and dates inside the detail have changed!!!! without alerting anything. So that could be a super mess.

Great tool to help you to organize your bookings. L recommend it for sure.

Customer service is great and it’s pretty easy to use. For the price it’s worthwhile.

We have been working with Bananadesk for the last 2 years and we are very happy. Is the best way to organize our hostel.

Because overbooking might be the main problem among channels. I could solve this by using bananadesk website.

Very simple, easy to to use, fast for trainning.

Is easy to use, to install and to learn. It basically do all the jobs and gives us the freedom to spend less time in front a computer.

Great! good service and always helpful. The product is easy to understand.

It's very easy to use and intituitive, also the information is very well organized and the colors are very helpful to understand it all.

The best, most user-friendly PMS with great customer service.

And whenever I need it, the support team is there to help me.

The flexible option for seasonal properties helps to make this very cost effective.

Fantastic software for Hostel business management.

There is no calendar history of what we changed on the calendar and we cannot come back if you did a mistake. It's possible to ask to Bananadesk team but it's not that simple.

You can only move one bed at the time, which is time wasting when you need to move a whole room.

Also the price is good, not too expensive like others.

I really like the interface of the platform and, above all, it is very easy to use, making everything clearly visible.

The movements i need to make are slow. If you make an error it doesn't prevent it.

It cost more time and it makes the ppl in our team annoyed. Especially if we have a lot of checkins at the same time.

Banana provides an amazing way to visualize all the management of your hotel, very intuitive and brings all what happens in a business such as this one into a clear visual platform.

It's a user friendly system with multiple features we were able to instantly implement to help grow our business, in both revenue earned and customer retention.

The accounting side can also be tricky if not set up correctly from the outset.

In particular, the support desk is so dedicated and creative. They truly assist the business to maximize the use of the platform and management system to the benefit of the individual business.

Excited to work on marketing strategies and customer feedback via the platform.

After spending a LOT of time choosing and two awful experiences prior to Newbook -It's been a dream.

Newbook staff are fabulous, prompt & reliable. They are always chirpy & very bubbly on the phone.

Newbook is extremely user friendly, providing clear and responsive cloud based PMS that is able to be accessed where ever you are.

Everything you'd want out of booking software-- flexible with lots of automatic functions. Easy to use and powerful.

Support very poor , very complex to use , do not provide connection to lot of websites.

The support are amazing and will always assist you. The features and customisation will allow you to find a way to make it work how you want it to work.

This is also a very cost effective solution when compared to other, more complicated and less useful solutions on the market.

It is like having an employee without paying wages, sick leave, rec leave or long service leave. Newbook does not argue with me and does its job.

The knowledge section is a great tool to research a better understanding of how the tools work should you require more information.

I love all the added features of newbook that other accommodation software providers do not offer.

It is simple, user friendly and self explanatory and makes working long hours daily on the system a breeze.

Newbook PMS system was recommended to us by another serviced apartment company and we were extremely impressed from the outset.

Initially they were good, but later sales people sold me expensive version but it was totally not value for money. Support system is very bad specially when you have issues.

A very easy to use system that was very easy to implement and is great value for money.

The regular improvements provide a competitive edge for our business as the system is continually updated to promote current best practice.

The training videos that are now provided have addressed the only downside to such an extensive system.

I have found when I disliked something is was due to not  understanding the functionality and when proficient it changed my view.

They aren't far off but it makes it hard using these features in their current state.

Once you get the hang of it, it performs really well. It has great analytics and this is something that has helped us a lot.

The support team are very friendly and know their stuff and the Wiki and support request features are all great.

The team are based in qld, an aussie company,  excellent customer service, a product that is continually worked on and improved for ease of operation. Not much else can be said.

Payment system integration, and taking payment is very easy.

Everything from onboarding to now has been brilliant. Free training and workshops, a wealth of knowledge and a team that makes you feel like you are one of them.

We now see ourselves using and appreciating a lot more features like the reports and contact management with customers. We have saved thousands of dollars thanks to the follow up reports and tools.

Extensive reporting ability, always adding new features. API allows custom integrations which is great.

What I like most about the software is the dashboard & having favourites to click on.

US Dollar

BananaDesk is a cloud-based property management platform designed for small to medium sized hostels, hotels and B&Bs. It has a built in channel manager that connects to Booking.com and Hostelworld, and also has an integration with an independent channel manager (Myallocator) to connect with 100's of other OTAs.


The solution also includes a drag-and-drop reservations calendar for front desk staff, and an online booking engine for a property's website & Facebook page. All BananaDesk plans come included with live chat support.


BananaDesk is best suited for small to medium sized independent properties that have recently opened or are looking to switch from Excel to a proper property management tool.



LongDescription

Employee Management

User Management

Multi-Channel Management

Data Synchronization

Dorms

Reservations Management

Calendar Management

Room Booking

Guest Experience Management

Data Import/Export

Booking Management

Channel Management

PCI Compliance

Email Management

Front Desk Management

Online Booking

Multi-Property

Availability Management

GDS/OTA Integration

Billing Rate Management

Private Rooms

Built-in Accounting

Drag & Drop

Third-Party Integrations

Booking Notes

Alerts/Notifications

14-day free trial, no credit card required.
Front Desk Platform: starting from $29/month (billed monthly) or $24/month (billed annually); pricing dependent on maximum capacity.
Booking Engine: 4% per booking.

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

BananaDesk

Live Online

Newbook is a cloud-based solution empowering accommodation managers like you, to take more control over your operations with our connected hospitality management system. Our all-in-one place platform has a range of features including a Property Management System, Integrated Online Booking Engine, In-Built Channel Manager, Central Reservation System, Self-Service Technologies, and much more. As a campground, RV park, resort or hotel operator, you want the best for your business and your guests so why settle for second best when it comes to the platform that runs your entire business. Let Newbook run your business operations so you can focus on what you’re best at - Creating extraordinary guest experiences!

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