Event Temple vs SkyTouch Hotel OS

RATING:

4.9

(63)

Event Temple has 63 reviews and a rating of 4.92 / 5 stars vs SkyTouch Hotel OS which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (63)
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Ease-of-Use
5 / 5
SkyTouch Hotel OS
Value for Money
5 / 5
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Customer Support
5 / 5
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Functionality
4.5 / 5
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Last Review Written
January 24, 2023
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Pros/Cons
  • Pros

  • The software is so easy to use, allows for flexibility to match client needs and provides the team a fantastic solution to track, convert and service our bust M&E hotels.
  • Event Temple customer care is off the charts fantastic, which is unheard of for annual subscription programs. The program is incredibly customizable, accommodating, and easy to use.
  • Cons

  • When I first become a subscriber the software was difficult to delete large bridal leads listing. That problem was correct and to be honest this is the only issue I can recall with Event Temple.
  • I can't think of anything that I don't like about Event Temple.
Read all user reviews
  • Pros

  • Mostly self explanatory and great help with Skytouch Support every time I have used it. I like the group functionality.
  • I only liked the little icon that displays when you collect payment from a guest. That's very useful to have on the arrival list.
  • Cons

  • There are frequent outages where the system is inaccessible because of an update to their system. Not only that, there is absolutely NO UX design in mind in their product.
  • The tape chart is frustrating cause it only shows 7 day spans. Too many layers to drill down to functional features.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos