Update247

RATING:

4.9

(31)

About Update247

Update247 is a hotel channel management software designed to help businesses in the hospitality sector to monitor and manage their online presence. The system allows users to update website content, manage social media accounts and review analytics from a single dashboard. Administrators can create, schedule and monitor content for websites or blogs. Additionally, the platform provides access to an email marketing tool that enables managers to create campaigns and send newsletters using a centralized dashboard.

Update247 Pricing

Pricing is based on the number of rooms and starts from $9.37 per month for one room.

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Available

Update247 rates management
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Update247 Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Update247

1 - 5 of 31 Reviews

Narelle

Hospitality, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Professional programme at fraction of cost of well known site

I never have double bookings. I can easily use all all aspects on this programme. I love it

PROS

i recommend Update247 to all accommodation providers. The programme is simple to use. The cost is very affordable. I have contacted staff with problems I have had and found them very professional, friendly and efficent. They were able to give me the advice I needed.

CONS

Unfortunately there is no app for this programme. I am unable to use this programme on my phone

Reasons for switching to Update247

Siteminder was very expensive. I was recommended to use Update247 by my web designer

Vendor Response

Hi Narelle, Thanks for the feedback. We have now updated the platforms to be mobile friendly. All 3 systems Channel manager, booking247 button and Reservation system are now mobile friendly.

Replied July 2020

Mark

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

A breath of fresh air...

We have been with another company for nearly 10 years and although happy there we had ongoing issues and problems within the system, so a change was in order. So far the Update247 system has surpassed the old system both in functionality and most of all in price, the staff have been very helpful in explaining any questions and getting us setup just as we like on the new system. As my review states a breath of fresh air which is very nice in this challenging domain that is hospitality.

PROS

The customer portal/booking side of the system is very well designed and easy to use for the public domain. Also very pleasing to the eye so far as design goes.

CONS

I do not have any negative feedback at all at this time.

Reason for choosing Update247

The other products did not provide what we required for our business and Update247 did, simple as that.

Reasons for switching to Update247

Many small however frustrating issues over a long period of time and the feeling of not being listen to with our concerns or requests. The last straw this year was the implementation of a new login system which being with a satellite internet provider made our login to the system very time consuming and frustrating.

Priyanka

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed October 2019

excellant expeience.

Very good software, easy to use, we get plenty of support from team, so very happy

PROS

it is easy to use, userfriendly, can switch booking , edit bookings.

CONS

certain feature need update like making group booking with multiple guest and their emaila nd credit card detail is not availbale, need update so we can save cc of companey, housekeeping can be done day prior.. other wise all good.

Reasons for switching to Update247

cheaper and easy to use.

Geof

Consumer Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Excellent platform

The system matches our needs and l would recommend to other accommodation providers Also well priced and well worth changing over to

PROS

The system functions well and is ideal for our small B&B

CONS

Some complex steps but Support team always sorts out any concern

Reasons for switching to Update247

More cost effective for a small operator Good Support service

Juanita

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Amazing online reservation, booking system and channel manager all rolled into one!

Update247 has solved all my reservation, booking and channel manager jobs all rolled into one. Even the reporting side of things is much better and am able to do end of month reports. the staff are always at my beck-n-call - Customer executive is awesome especially and assisted me so much at the beginning and subsequent calls. But to be honest I barely need to call them and its always operator error, not their system.

PROS

The value for money was the first thing that inspired me to look more closely but after being set up and using for longer, we couldn't be without it. Its amazingly good for such a good price and is perfect for our little resort. Update247 does everything we could want to run a small resort complex as a reservation system, booking system through our own website plus a channel manager to all the other Online Travel Agencies.

CONS

The only thing I am not as happy with is using it on a mobile. As resort manager we need to be offsite regularly and need to be able to access our system at all times. The online version of their website is ok but not as good as other systems that either use an app [e.g Booking.com use Pulse], Hirum has their own app etc but again, for the price we pay I am never going to complain about it - just something for them to be aware of if they are looking at upgrading anything within the system.

Reason for choosing Update247

For all of the reasons above - the amazing price, the overall accessibility and ease of use, the fact it does three things all rolled into one, the helpline and staff.