All CrossChex Cloud Reviews
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Anonymous
11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Crosschex, the absolute BEST!
I have able to monitor my staff schedule and work accurately I have been able to solve issues related to records
PROSI love the interface.... The fact that I can section my staff into department and monitor them separately is very nice I also like the methods of exporting data
CONSBeen using Crosschek for couple of month, there is nothing for now
Jan
Food Production, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed July 2023
Wished it had add, delete, and OT features.
It was difficult in the beginning to get used to. Not very user friendly. Had to call for support several times. But once I got the hang of it it was ok.
PROSThat it had it's own software for no monthly fee.
CONSThe lack ability for admin to add and delete punches. Would be nice if it automatically calculated overtime when they work over 40 hrs. I had to create a spreadsheet to calculate the OT. This is a time-consuming step whenever I have to do payroll. I have to copy and paste every punch from every employee and add it to my spreadsheet so I can calculate myself the OT.
Reason for choosing CrossChex Cloud
mainly the price point and that it included it's own software for no monthly fee.
Reasons for switching to CrossChex Cloud
having issues with the face technology on their time clock
Naveen
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2023
Excellent option for small to mediuum scale organization
We have good operational experiences , and liked the features of the software.
PROSSeamless connections to add device, No installation hazzle, good attendance report format, real time attendance data. dashboard with status and statistics
CONSAccess Control features and reports / alarms, Confusion with system rights, Missing Auto schedule feature.Customizable reports, enhanced report formats
Reason for choosing CrossChex Cloud
Cloud solution, Better price ( Free of cost), affordable device with better looks, extended support from ANVIZ team
Reasons for switching to CrossChex Cloud
We did start with reselling of the product, first should be us to use it and then recommend
Luis
Restaurants, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed August 2023
I miss an old feature
The Capacity of interconeccion between our diferents points of sale and produccion, the payroll became a much simpler task whit this devices
CONSWe miss an old feature of the Anviz EP300 that alows the employe to set the device in break, so it had 3 forms of use, in, out and break and that was a great feature that we miss very very much
Reason for choosing CrossChex Cloud
Because it is free and we had an older product, that gave us the confidence to bought this newer ones
Tasha
Transportation/Trucking/Railroad, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2023
Works well for us
I love the timeclock and access to portal. I love the mobile app for employees, the fact that they can view every punch in and out is fantastic. I love the request for correction process and the approval steps. It allows correction without leaving room for discrepancy. I HATE the reports. I understand that they are simply all the data, BUT I spend a lot of time editing the excel sheet every week. Need to be able to set a company "profile" so we can decide what columns we need and delete the rest. My company has paid lunches. We can't use the "break" feature to track length of lunches because the are automatically not part of the paid time? Why not a box we can check asking paid or not paid?
PROSThis system can be used and accessed from anywhere. It tracks minute by minute and is easy to use. Employee portal
CONSYou should be able to format a report and save it. If I run the week I should be able to just get it set up to my specifications without editing every time! I delete HALF the columns because they are a waste of ink for me. I want it sorted by department, then name, not date. Why are duty time and working time on there? ALWAYS ZERO. Why can't I edit this and save it so it shows up the way I want? Why does it always show 2 weeks when I specified weekly starting on Sunday? When I pull this up I want to see current week only. If I need to see last week I will change the search parameters.
Reason for choosing CrossChex Cloud
I liked the online access and the face that we could use key fobs. I chose this brand specifically because there was no monthly payment.
Reasons for switching to CrossChex Cloud
Old electronic time clock with punch cards. Hard to read time and unable to get ink rolls for it.
Leila
Construction, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2023
Nice inexpensive solution for small-medium sized companies
I use the Anviz time attendance clock, which comes with this software. I really like that it's not a monthly paid solution, it gets all the information I need and has easy ways to export the reports in excel, which is what I care about the most
CONSThe layout is very simple, and sometimes I feel some things could be done faster. For example, bulk modification of employees without uploading the Excel again, or having list views with all the different information instead of having to access it from each employee.
Ibrahim
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Best Clock-in system
Its cheap and easy to manage, never used any system this much easier to manage
CONSI like everything with crosschex cloud, best product ever.
Stephine
Information Technology and Services, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed August 2023
Common features review
excellent application for multiple office branches
PROSmanagement of access users is very flexible. you can get results anytime anywhere.
CONSmight be the data privacy issues in using cloud apps
Leandro
Utilities, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Excellent Cost Benefit
Good support, for a basic attendance to SMB it worths
PROSCloud Based Software, Online devices and attendance to be seen anywhere, anytime.
CONSToo basic, we could explore more functions, I just won´t complain since it´s a free / non-license software.As suggestion / improvements, I would recommend to possibility to work in a hybrid mode, flexible and fixed attendance under the same system.So far it´s just possible to choose between one or other, my company has employees with fixed shift and others for flexible, so it´s not 100% adapted, I have to do some manual adjustments in my reports and it takes me more time than I wanted.
Jayson
Business Supplies and Equipment, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2023
So far so good
Overall I am satisfied in my experience using crosschex
PROSThe biometrics can be connected to internet
CONSThe flexibility of the api. It should also able to fetch specific employee only or specific department etc.
Kayla
Transportation/Trucking/Railroad, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed April 2024
High potential software - poor execution
Customer service are kind and friendly, but I would not recommend this software.
PROSReadily available for purchase, and cheaper than many other time management softwares.
CONSPrivacy issues - we saw several devices in our company reporting that were not ours. The reporting overall is poor design and not customizable - too much time is spent formatting to suit our needs Set up guide is complex and not user friendly. Does not calculate overtime. Bi-weekly schedule is fixed, when it should be adjustable to meet company specific payroll calendars. Data from the device doesn't sync properly/regularly. "Anviz bot" chat is not very helpful.
Reason for choosing CrossChex Cloud
It was a cheaper Cloud Based option and facial recognition was one of our criteria for new software.
Angel
Non-Profit Organization Management, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2023
CrossChex Cloud has been a decent application for our needs.
We have had some kinks to work out and still doing so. Overall it has worked for our needs. Not sure if I would purchase again for what we are using it for. The timekeeping, etc. could work great, we just dont use it for that.
PROSOur association is using the software to give members of our facility access to specific areas and keeping others out. When facial recognition works, it is quick and easy.
CONSSoftware does not always recognize faces. Have to re-upload or given pin permissions instead on some instances. Uploading thousands of members was a bit difficult initially.
Reason for choosing CrossChex Cloud
The product was referred to us from another YMCA currently using it for the same purpose.
Mauro
Civil Engineering, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Good app but can be much better
We can't use it as much as we would like because it doesn't seem to have as much functionality as the desktop version, it's a shameThe administrator cannot make changes or add records if an employee forgets to clock in, for example, there are many users who do not have the ability to know how to make change requests, and even less if the application is only in English.
PROSit's fast and simple, Good app but can be much better
CONSIt lacks the implementation of night shifts and the smart shifts screen as it has in the desktop versionThe mobile application is only in English and not in Spanish, and when you click on the web a map does not appear with the situation
Reason for choosing CrossChex Cloud
free apps
Nate
Retail, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Easy to Use, But....
Did not initially support Daylight Savings Time (DST), but is working now.
PROSOverall the system is easy to use. Data appears accurate.
CONSThe support team claims that an administrator not being able to insert/edit punches is for "Security" reasons, but the company's own Crosschex Standard software provides this functionality, so why not here?
Reasons for switching to CrossChex Cloud
Outdated System
Ali
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed September 2023
Crosschex the best time attendance solution
Free of cost and easy to install, team support
CONSTo make it more easy for tracking time attendance for example most of companies have very complex shifts so we need only first IN and last OUT with an option to set the total working time
Reason for choosing CrossChex Cloud
The devices quality and the free cost cloud solution
Elvis
Non-Profit Organization Management, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Great employee time management platform
CrossChex Cloud has brought sanity to our work environment especially in our schools.
PROSBeing able to tell which employees were absent and which employees were on duty.
CONSThe mobile version doesn't work great for me.
Ashley
Construction, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed September 2023
Good Product
You can access information timesheets online.
CONSFingerprint ID did not set up properly, but could have been user-error. After several attempts, we did not try again.
Arpan
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Inexpensive and feature rich product
Fingerprint enrollment and online cloud access to attendance report
CONSDoesnt allow clock in and out multiple times and calculate daily time on its own.
Charly
Automotive, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Lifetime Access
Capable of being integrated, Realtime Time In-Out
CONSImprove gathering of data using API. It must be customizable when generating data
Leslie
Machinery, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
Great Product
It's easy to install and easy to manage employees time
CONSSometimes the machine goes offline and disconnects
José Luis
Hospitality, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2023
Consulta
Poder chequearlo en forma remota, es una gran ventaja.
CONSNo tengo una critica sustancial del producto.
Ervino
Computer Software, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2023
Excellent Solution
I'm satisfied with the tool and its integration to the daily work.
PROSIt is easy to use, it has a lot of tools for the team. The data is accurate and clear.
CONSI would like to have more control of my devices.
Reason for choosing CrossChex Cloud
Because of reviews and user experiences in internet.
Yoosuf
Information Technology and Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Yaish
It is easy to do monthly attendance checkup and to use on remote locations
PROSIt is very easy to generate attendance sheets and the IO is very user friendly
CONSAll the features that we expected are there and it is easy for us to use it
Alejandro
Information Technology and Services, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
A good choice for your business
We can track employees all over our facilities
PROSEasy of installing and deployment. In a couple minutes, everything is ready to go!
CONSIt is not very intuitive, especially when importing and/or exporting databases
Rodrigo
Information Technology and Services, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2023
Opinion
I have installed 5 time attendance equipments
PROSThe conectivity whit cloud service, the conectivity is relatively easy to install
CONSThe configuration theres no have help easy
Reason for choosing CrossChex Cloud
Ninguno