Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.0 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"The depth of features is truly astonishing and that coupled with excellent service, support and ongoing consultation is better than anything we could have hoped for"
"I like that it's pretty simple and basic not too many things can go wrong with the program because the options are few but all necessities are there"
"It looks good and we are able to get feedback from employees and get a good sense of our company's health and culture"
Cons
"It does provide feedback to whoever is collecting the surveys as to what time surveys were sent in, so be careful not to ID yourself. Other than that, it is quite simple to use!"
"It is definitely more costly than other providers but once you understand the depth of its capabilities it represents amazing value"
"The funding option is not a simple linking account but they are going to be making it possible to find directly from a card so that's exciting"
Glint Reviews
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November 2019

Alanna from Dish Network
Company Size: 10,000+ employees
Industry: Telecommunications
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
5.0
Functionality
5.0
November 2019
Glint Review
Glint has been easy to use
Pros
I like how easy it is to use. I can write my answers in the questions clearly and I never get confused on what question I am on
Cons
Nothing really, I like using this software
September 2019
Stephen from GreenLine
Company Size: 2-10 employees
Industry: E-Learning
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2019
Amazing tool for any business
From first engagement to the ongoing assistance and support, it has been excellent
Pros
The depth of features is truly astonishing and that coupled with excellent service, support and ongoing consultation is better than anything we could have hoped for
Cons
It is definitely more costly than other providers but once you understand the depth of its capabilities it represents amazing value
Reasons for Choosing Glint
Value for money and service
Reasons for Switching to Glint
Functionality
April 2021
Brandee from MCPLD
Company Size: 51-200 employees
Industry: Libraries
Review Source: Capterra
Ease-of-use
4.0
Functionality
4.0
April 2021
Glint is for big business
The people were nice, but drove a hard sell to the point of being pushy.
Pros
The reporting is extremely useful based on the features and what Glint sets out to achieve. It definitely fills a need for employee feedback metrics.
Cons
The cost is just too much for small organizations, especially those operating on a non-profit (or similar) budget. Are they promoting big business only? How about focusing on the places that commit to do good in the world, not just those that will make you the most money.
February 2020
Anonymous
Company Size: 10,000+ employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
February 2020
Great Survey Tool for Easy Enterprise Use
Overall, our company of 13,000 has been satisfied with the use of Glint to support our enterprise engagement surveys, and have helped from a consulting perspective to move us towards additional "pulse" survey opportunities. While there does seem to be a little bit of higher turnover on the customer success leads we engage with, all of these leads do bring a strong set of experience and customer mindset to their work (so higher turnover hasn't been an issue).
Pros
The Glint tool allows my team to manage an enterprise engagement survey for an over 13,000 associate company. The administrative control we have over what managers can see, and what the software can automatically protect from a confidentiality standpoint, is really amazing and allows my small team to not be a bottleneck in getting impactful results directly to managers.
Cons
The tool is on the more expensive end of comparable survey tools and products on the market. However, their customer service and UX of the tool design pushed us over the edge to decide to go with Glint.
November 2019
Rosemarie from Dish network
Company Size: 10,000+ employees
Industry: Design
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Safe + Secure
It is super easy to use, colorful in design which makes it an approachable and trustworthy platform. I enjoy how intuitive it is to the user and how engaged glint is with it's own customer base, providing a lot of resources about performance management so we can make sure as employers that we are getting the most out of our employment.
Pros
What I like the most about Glint software is how protected my information is as a user between employer and employee. I like having the ability to give solid feedback in an arena where my identity can remain anonymous. This is a crucial aspect in being able to give constructive feedback in my work environment. The way that Glint software is set up and presented to me as an employer gives me the confidence to speak my honest truth knowing that the information I provide is confidential.
Cons
There really are no negatives about this software, I have never run into any complications with accessing or as I engage in pulses. I would say that the platform is straightforward and easy to follow which does not allow much room for misinterpretation or error.
July 2017
Jessica from Instructure
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
July 2017
Glint is an awesome tool for collecting and analyzing employee feedback, to make informed decisions
Pros
Glint's interface is simple and easy to use, yet extraordinarily helpful in gathering employee feedback in a way that allows you to make better decisions for managing your team (and on a larger scale, allows more informed decisions to be made for the entire company). Responses are anonymous for the most part, and employees generally feel comfortable speaking their minds in the survey, whether or not they're comfortable doing the same face-to-face with their managers.
Cons
I'm not sure whether there's a setting for this at a higher level, but the "anonymous responses" can be sent to managers after only 8 responses. For smaller teams, with at least 8 people, it can be easy to pick out whose survey is whose if you're familiar with their voice/writing style, or if you know their particular complaints about certain subjects. Not particularly horrible in and of itself, but it means some employees will still hold back in their responses, not wanting to cause a problem for anyone knowing it came from them.
October 2019
Anonymous
Company Size: 5,001-10,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
October 2019
Has alot of promise
It has a lot of promise and I'm really happy and impressed so far with everything
Pros
I like that it's pretty simple and basic not too many things can go wrong with the program because the options are few but all necessities are there
Cons
The funding option is not a simple linking account but they are going to be making it possible to find directly from a card so that's exciting
October 2020
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
October 2020
Great for gathering feedback
Overall Glint has been a great tool for gathering feedback and summarizing this feedback.
Pros
Glint is such a great tool for gathering feedback across organizations, it's so easy to use and so easy to see reporting from.
Cons
There isn't really anything I'd improve on, Glint does what it's supposed to do, and it's very easy to use and end user giving feedback, and as a person viewing analytics.
February 2019
Anonymous
Company Size: 501-1,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
February 2019
Loved Glint for Company Feedback
Glint really helped our company to have a consistent feedback loop. Our HR team was reviewing results and feedback on a regular basis, so each team would know how they were benchmarking.
Pros
I loved having a consistent feedback loop into the exec team. Our company ran Glint surveys once a quarter, and collected information on all sorts of topics, including Satisfaction, areas for growth, etc. Our managers would highlight topline results in company meetings, and some managers would deep dive down to team level stats.
Cons
I have no complaints about this software.
July 2019
Anonymous
Company Size: 10,000+ employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
July 2019
Love this for company surveys
We create and take quarterly employee surveys to gauge employee satisfaction, the results are distributed to managers based on how many direct reports they have
Pros
The surveys are easy to make and easy to take, the format looks similar to a survey monkey survey and allows users to remain anonymous, the report analytics are easy to understand as well, you can split the results by department and team
Cons
Can’t this of anything we don’t like about the software
December 2018
Stacey from National Heritage
Company Size: 51-200 employees
Industry: Education Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
December 2018
Pretty Easy
Pros
Glint is a 3rd party survey program that we use to rate our company to keep our adminstrator hands out of knowing who said what. Glint is so easy to use and quite simple. It's features are functionable and has easy to use formatting. It's as simple as providing a rating and adding a comment is there is a comment box.
Cons
It does provide feedback to whoever is collecting the surveys as to what time surveys were sent in, so be careful not to ID yourself. Other than that, it is quite simple to use!
December 2019
Kaitlin from Dish Network
Company Size: 10,000+ employees
Industry: Telecommunications
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
December 2019
Great User Experience
Pros
I like the way that it is designed overall. Visually, it's easy to follow and clean. And the UX is very friendly for anyone who may be new to the software as well. When using it for the first time earlier this year, I had no questions or confusion on how to use it. I love that it automatically moves you through the experience as well. It requires very little work for the user.
Cons
There isn't anything that I don't like. I think it is very well-designed and useful. It was clearly, thoughtfully developed.
March 2020

Daniel from PT. OYO ROOMS
Company Size: 10,000+ employees
Industry: Hospitality
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2020
One of best Platform for Professional
Sill enjoy it and use it till today. Will recommend others company to use it.
Pros
The platform (GlintInc) so amaze me at the first time i use it. Glint help my company to engage with the employee and even develop the business.
Cons
Still confuse how to use it sometime. Might be just because of i rarely use it. But still i love the concept of the Glint
April 2018

Timothy from Instructure
Company Size: 501-1,000 employees
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
April 2018
Useful software but I wonder if we could accomplish the same thing with google forms
employee feedback
Pros
It looks good and we are able to get feedback from employees and get a good sense of our company's health and culture
Cons
I feel like I could use google forms for free and maybe get the same results and information. I guess the price.
November 2019
Sergio from Ikea
Company Size: 10,000+ employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
5.0
Customer support
5.0
Functionality
1.0
November 2019
New and different
It's been a good run so far it's easy to see that Glint is in the process of progressing with this app so I know within the near future there will be more added to make this better
Pros
I like the debit card feature to be able to use any gold that I have bought as money and I can withdraw from an ATM or any other function of a debit card
Cons
There's no real instructions or FAQ options. It's great that customer service is always a live person but they have set business hours from when they are available and it would be nice to be able to not have to call every time I have a question
March 2019
Mark from Groupon
Company Size: 5,001-10,000 employees
Industry: Internet
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
March 2019
Excellent product for voicing your opinion at your company!
Pros
My company used to use an in house survey tool to get company wide feedback. This product makes it so much easier to voice my opinion about where our company is headed and how it's doing. Plus it's integrated in our single sign on service.
Cons
It's simple and easy to use, there's very little to complain about with this product.
April 2020
Dean from Campus solutions
Company Size: 2-10 employees
Industry: Design
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
3.0
Functionality
4.0
April 2020
Easy it is to use
Pros
It is simple and basic not too many things thus making it easy to use and makes my job easier.
Cons
Can honestly say I haven't found anything bad. They have my thumps up
November 2019
Anonymous
Company Size: 51-200 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Survey taker
great, employee engagment and emporement is the way forwards
Pros
We use glint internally for a number of different survey functions and it is super easy to use and generates great response and feedback
Cons
It doesn't have a ton of robust fucntionality when it comes to additonal use cases that we have been able to explore to date