All HR WORKS Reviews
1-17 of 17 Reviews
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Alia
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Excellent Experience
it is a successful journey with all DLI team members who supported in developing this software. the customization requirements was accommodated to match our local and regional requirements and our internal policies and guidelines all across the region
PROSeasy accessibility ,smart solution, strong technical support team
CONSthe interface needs a little bit of modification
Reason for choosing HR WORKS
flexibility, convenient prices and finally for the support team who was working with us for the past 10 years during the phase were we used PMS
Reasons for switching to HR WORKS
looking form more advanced solution More secured solution less manual intervention easy to integrate with other internal software's used by other vendors
Vendor Response
Dear Alia, Thank you for your great feedback. It is a pleasure working with you and we are so happy that you are satisfied with our platform and services. Customer feedback is always on top and we will always be on the lookout to see how we can improve our product to better suit your needs.
Replied July 2022
Jennifer
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
User Friendly, Economical and convenient HRIS
Its an excellent product.....
PROSIts ease of understanding and use, excellent support service for any troubleshooting and very helpful staff of DLI-IT Company
CONSThere is nothing that I did not like about the Software...
Reason for choosing HR WORKS
User Friendly and highly economical
Vendor Response
Wow! Thanks a lot, Jennifer for your excellent review! You've made our day!!
Replied July 2022
Nesrine
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
HRworks review
the HRworks has made some improvement however still needs more improvement
PROSThe Payroll is just easy to process so far.
CONSNeed to reduce complexity, make things easier for the user, and improve the features that meet our needs.
Vendor Response
Hello, Thank you for all your comments and the time you have spent on this review. In DLI-IT Group we appreciate our users' valuable feedback and keep improving our solutions as per those.
Replied February 2023
Marlene
Electrical/Electronic Manufacturing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Quality Service
I am a common user of Attendance and Payroll and by having this software, it makes payroll calculation easy.
PROSThe Payroll and Attendance process has made the impact. It's integration to our existing business made the Payroll and Attendance processing easy.
CONSMaybe the leave application way of uploading to excel can be improved to make it convenient to use. The Pay Register is difficult to understand, this can be improved also to make it easy for the user to read and understand the information. It was not difficult to integrate the software to our existing business.
Reason for choosing HR WORKS
We chose HRWorks because of ease of use and it is less costly than other softwares.
Vendor Response
Wow! Thank you so much for leaving a review! We strive for the best and we will keep improving the service. We will try to work on the feedback provided. Thank you, again!
Replied July 2022
Leeni
Education Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2022
An accurate and reliable HR system
When we have taken up this product, it was already developed to be full-fledged product to cater to most of education sector needs. Over these years, its found that HR works is quite a reliable product for payroll and leave management. The data is provided through this product is almost always accurate.
CONS1. This product is available only on desktop version, however they are working on the web version. 2. While using this product, backend support is essential and their response is within the day. 3. Updates and developments in the product, is not in line with similar products in the market.
Vendor Response
Dear Leeni, Thank you for the review. Just for your update, we do have a web version for HR WORKS available. We are happy to support you with the upgrade to the web version.
Replied August 2022
Subba Rao
Construction, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
HR Works
You can easily use and adopt it
PROSA minimal amount of customization is needed to use the software
CONSUnless you customize, all features and reports are not available
Vendor Response
Thank you so much for taking the time to leave a good review! We really appreciate your feedback.
Replied February 2023
Simi
Building Materials, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2023
HR Works
Satisfied
PROSUser friendly. Reporting formats and details
CONSwhile any amendments required comparing with the old data and inputting parallelly is missing
Reasons for switching to HR WORKS
Better control and ESS module
Vendor Response
Dear Simi, Thank you for taking the time to share your feedback on our HR WORKS software. We greatly value input from our customers, as it helps us continuously improve and deliver a better user experience.
Replied August 2023
Sanal
Luxury Goods & Jewelry, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Great Product & Support!
This software is very easy to customize to your organization's individual needs. Also, it's extremely user-friendly and easy to set up, as well as fast and simple to run reports.
CONSSo far, it's going well, our human resource team is pleased with the features of the software
Vendor Response
Hi Sanal! Thank you for the feedback. Happy customers are important to us! We are glad to hear you are happy with our service and product.
Replied August 2022
Abigail
Machinery, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Good HR System
I like the system, it is great. Easy to use.
PROSIt is simple and easy to use. I like that almost always there is a work around.
CONSThe way we download the files from system and upload from system is tedious. There are still room for improving as requested by Finance Team.
Vendor Response
Hi Abigail, Thank you for the feedback! We will consider your feedback. Yes, there is always room for improvement :-)
Replied July 2022
Tahir
Construction, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Awesome Software
Simple software with multi reports generation.
CONSSoftware is very simple and user friendly. Less data entry and generate more reports.
Vendor Response
Thank you for your wonderful review, Tahir! We're thrilled to hear that our software has helped streamline your HR processes. Your feedback motivates us to continue providing top-notch solutions for your HR needs. If you ever have more insights to share, feel free to reach out.
Replied August 2023
Anu
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
HR Works feedback
The best thing about this software and company is the customer service support.
PROSEasy to use, Customer support and the process for doing payroll.
CONSOverall the software helps me in the daily reporting.
Vendor Response
Dear Anu, Thank you for the awesome feedback! Our customer service team is a rocking team you can rely upon.
Replied July 2022
Manal
Insurance, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Satisfactory
It was good, but could have been better, if long workshops had been arranged with support team, to fix our problems right away, instead of waiting till next day; this interupts work.
PROSEasy features, possibility of correction
CONSI would like to be able to change data entry mistakes.I would want more availability from support team during the launch period, which is happening now.
Reasons for switching to HR WORKS
To be able to do synchronization with SAP internal system.
Vendor Response
Thank you, Manal! for taking the time to provide your feedback on HR WORKS. We appreciate both your positive comments about its usability and your honest thoughts about areas that need improvement. Your insights are valuable in helping us refine our software and deliver a better experience for all users. We're committed to addressing the issues you've highlighted and working towards enhancing those aspects.
Replied August 2023
Riju
Real Estate, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
HRWorks Payroll
We had used many applications , HRWORKS have good features and good support.
CONSExpecting a better mobile app, May be they are planning same.
Vendor Response
Thank you for your review. We appreciate your feedback.
Replied February 2023
Ajay
Logistics and Supply Chain, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Feed back
Good Software, Good Support Team
PROSUser Friendly , All the report available.
CONSSupport Team, immediate action for support
Reason for choosing HR WORKS
Good Product
Vendor Response
Thank you, Ajay! It is always a pleasure to have happy customer feedback.
Replied July 2022
Yasmine
Consumer Goods, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Efficient HR Software
Easy to use, saving time, and accurate, giving reports and statistics, multi-functional system.
CONSadd more features to cover all the employees information in just one report.
Vendor Response
Wow! Thanks a lot for your excellent review! You've made our day!!
Replied February 2023
Maya
Education Management, 201-500 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
HRWorks
Very happy we moved from PMS software to HR Works and would recommend it to others. The team and the support is competent and friendly.
PROS- Easy to use - User friendly - Reports - Multiple reports and fields selection according to my needs.
CONS- I have to do manual calculation of joining and separation salary as the system does not calculate properly. Need enhancement in this area.
Reasons for switching to HR WORKS
No longer supported
Vendor Response
Hello, Thank you for all your comments and the time you have spent on this review. In DLI-IT we appreciate our users' valuable feedback and keep improving our solution as per customer experience.
Replied July 2022
Ahmad
Automotive, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
HR Works Systems
Very Good
PROSPayroll Management Leave Management Data
CONSNothings all are fine good systems ever
Vendor Response
Thank you for your review, Ahmad. We will keep working to bring a good customer experience with our HR WORKS that your team can rely on. Thanks again!
Replied July 2022