All iMarq Reviews

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Stephen

Transportation/Trucking/Railroad, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

iMarq Experience

These people are very good to work with as they follow up on everything in a very professional manner.They do what they say they can do !!

PROS

The fact that iMarq is so customizable could make this appeal to a broad range of customers.It is very easy to understand and very user friendly for even the most technically challenged or tentative individuals

CONS

We are using the product and have been in the process of integration with our current system which has been held up on our end. I have not had any negative experience with the system as the have been able to make every change we had requested up to this point.

Reason for choosing iMarq

The value for the features we needed in the software was the biggest difference.Customizable and the ability to integrate with our current system

Bryson

Warehousing, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2024

Connixt Experience

good

PROS

Connixt has revolutionized our inspection processes, providing a user-friendly and intuitive platform that has significantly improved efficiency. Its comprehensive features, such as customizable checklists and real-time collaboration, empower our team to conduct thorough inspections with precision. The tool's web-based nature enhances accessibility, allowing inspections from any location, while its powerful reporting capabilities provide valuable insights for informed decision-making. The exceptional customer support from the Connixt team adds to the overall positive experience, making Connixt an indispensable asset that has streamlined our workflow and elevated the quality of our inspections.

CONS

Not a con but my team built our specific inspection from the ground up. There was no mock inspections to build from. It did not take long to build and roll out inspections.

Joozar

Utilities, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

iMarq Pilot Project

Since we are still in the pilot phase of implementation, we have not had an opportunity to fully explore iMarq. However, even in this phase, its usability and configurability helped us fulfil user requests effectively.

PROS

The configurable user interface was easy to work with. The best feature of iMarq is it's superb online portal which allows an admin to setup new forms easily and also manage transaction logs.

CONS

We had a little difficulty in configuring the off-line mode initially. With several iterations, we were able to make our users happy.

Reason for choosing iMarq

Not Applicable

Michael

Transportation/Trucking/Railroad, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

iMarq Review

PROS

Allowed us to move away from a paper based PM inspection program, saving around 6000 pieces of paper a year. Increases PM compliance as the tool removes human error from writing on paper.

CONS

Nothing so far. Product has been well received on the shop floor.

ARUN

Government Administration, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Great product, great customer service.

Very good at building relationships and they do implement a quality product.

PROS

Great UX, quick implementation, responsive customer support.

CONS

nothing at all. All good. No complaints or issues.

Bob

Transportation/Trucking/Railroad, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Excellent product

These guys are second to none in customer focus and technical know how to get the job done.

PROS

Ease of deployment and staff implementation.

CONS

The software does not include parts and inventory.

James

Facilities Services, 201-500 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Asset and Equipment Inventory and Assessment

Experience to date has been exceptional. Application performs as expected. Support from Connect has been exceptional.

PROS

The iMarq application has enabled field engineers to move from paper and pencil to using mobile devices, (smart phones or tablets) to gather asset and equipment information and condition at client work sites. Building data sets for integration with client computerized maintenance management systems is simple and efficient.

CONS

GIS integration capability. Voice recognition

Yasceine

Building Materials, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Imarq Features

So far it is very useful, it saves our team time. On-time reporting

PROS

highly customized easy to use Prompt support

CONS

Downloading a backup from cloud sometimes retrieving data from the cloud is affected by internet slow bandwidth

Reasons for switching to iMarq

the old software does not support remote online work.

Adarsh

Warehousing, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Inspections very easy to use. It can be modified to your needs. i can access the inspection off line

Really good experience so far. All requests/issues were resolved in timely manner. understood our needs and implemented as required

PROS

Flexibility to adopt. one click reports. can be filtered by categories, shows the location where inspections are completed at. can be formatted as our requirements

CONS

Filtering can be better by filtering the headers drop down and selecions.

James

Utilities, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

A very helpful field app

We used iMarq when performing disconnects for non-payment. Field techs could enter in the app and not have to call in everything via a radio.

PROS

The ease of use. The helpfulness and support received from iMarq

CONS

The integration using multi-speak and a per user cost.

Krishnan

Information Technology and Services, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Field Services and Asset maintenance solutions

Productivity increases is assured while the deployment is easy.

PROS

Ease of deployment to service staff of the organization including sub contractors. Geo location capabilities to help improve service on demand capabilities. Quick customization to help link relevant systems.

CONS

Out of the box dashboards would be helpful to drive for stakeholders in the organization.

Showing 1 - 11 of 11 Reviews