All Incentivate Reviews

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User Profile

Alexander

Verified reviewer

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2023

A Transformation in Commission Tracking

"My overall experience has been positive, with clear insights into my sales performance and timely commission updates."

PROS

"What stood out for me is the interactive visual dashboards, making it easy to understand my performance."

CONS

"No significant drawbacks noticed so far."

Vendor Response

Thank you for the review. We believe interactivity & visual nature of dashboards are of paramount importance when it comes to performance tracking. Thank you for validating that.

Replied November 2023

Anonymous

501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2022

Most flexible and reliable commissions management platform

Decent Decent experience. The team comes with significant experience in the incentives field. It was apparent right from during the vendor evaluation process. They are not too rigid and it’s a very important aspect as you are always figuring out your processes in their entirety and may miss a few things. We loved the fact that they delivered as per our timelines as we have had bad experiences with other vendors in the past. The solution has helped us eliminate a significant chunk of manual calculations. From a field standpoint, our main issue was a lack of transparency. Field, today is pretty happy with the incentive reports/scorecards and we can see a decent uptick in engagement levels.

PROS

You can configure any complex rule using Incentivate. Our plan keeps on changing every quarter and we have run out of time to accommodate these in the previous solutions. Incentivate’s no-code ability helps us go live in time with these changes. Additionally, out-of-the-box integrations with CRMs help us save time on manual uploads and more importantly remove the dependency on individuals. They have an inbuilt What-If calculator and in our case, they developed a custom one as well. They have a team in India and it was a pleasure working with them despite operating across different time zones

CONS

Maybe a bit more visual in nature would have been helpful.

Reason for choosing Incentivate

Pricing definitely. More importantly, they easily come across as a bunch of people who understand your business and during our conversation with their clients, it was clear that they would deliver on time without any hassles.

Shivraj

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Effortless Commission Tracking

A perfect 10/10 experience with Incentivate! It has truly simplified my life. It's incredibly easy to stay on top of my pay and anticipate what to expect.

PROS

Incentivate has been quite helpful in tracking incentives and ensuring that I have complete visibility into my monthly earnings. Ability to raise queries in regard to commission earned at opportunity level is great. Saves a lot of time spent in back n forth through emails/calls.

CONS

The software is excellent, and I don't have any major complaints. However, to gain a deeper understanding of the platform and explore ways to further enhance our experience, I believe having more training opportunities would be beneficial.

Rohit

Higher Education, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed August 2023

very good application for getting a better clarity and share of your contributions.Always a pleasure

PROS

very good application for getting a better clarity and share of your contributions.Always a pleasure

Vendor Response

Thank you for your review. We're glad our platform helps you get better clarity of your performance.

Replied November 2023

Andrew

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Flexible and open to our changes

For me, their USP is their understanding of the business. Other vendors have almost zero knowledge of our business. However, team at Incentivate is different. They understood our business pretty well, knew what kind of changes would be required, and were able to abide by them.

PROS

Unwanted interactions with reps have reduced drastically because most of their queries have been solved since we started using Incentivate. They just log in and see everything they want to know. The team is very open, approachable, and extremely flexible. Incentivate adjusted their tool to our data, took the data as-is, and created everything. Our data flows from upstream tools/CRMs into Incentivate; we do not have to modify the way we manage data.

CONS

The only complain I have is - I just wish I had Incentivate earlier!

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Best Sales Commission Automation Tool

The overall experience was amazing. The implementation process was extremely smooth. We solved many challenges by shifting to Incentivate. Got rid of the manual calculation process. Salesforce finally got more clarity in terms of their incentives. Calculation of our complex incentive plans got simpler due to the automation. Saving a lot of time and effort now.

PROS

The product is very easy to use, with extremely visual dashboards. They integrate with multiple CRMs hence the integration process was extremely smooth. Love the What-if calculator and their WhatsApp integration features too. The dashboards are very intriguing and they have a dispute management feature too. Covers everything that's needed. Incredible user experience:)

CONS

None. Liked everything about Incentivate. The integration process went pretty well too. Didn't face any difficulty.

Reason for choosing Incentivate

Pricing was the most important factor. Apart from that the features of Incentivate were much better than other products. The team was very responsive and flexible. They even had an extremely good understanding of the industry. Very knowledgeable chaps. And approachable too.

Scott

Verified reviewer

Real Estate, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

"Efficient and User-Friendly Performance Tracking"

"My experience with Incentivate has been largely positive, enhancing my ability to track and understand my sales performance efficiently."

PROS

"I appreciate the transparency and detailed calculations on the dashboards, making it easy to track my performance."

CONS

"I haven't encountered any major issues yet."

Vendor Response

Thank you for the review. We're glad our platform improves your efforts towards trust, transparency and accountability within the sales force.

Replied November 2023

Anonymous

51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

Flexibility and clarity in Commission Tracking

The Incentivate team demonstrated a willingness to understand our plans and accommodate both our team and individual requirements. Unlike other platforms where we had to adjust our incentive calculation methods, Incentivate was remarkably flexible and receptive to changes regarding our incentive plans.

PROS

The tool's adaptability, along with the team's flexibility, is truly fantastic. There are no platform restrictions whatsoever. Commissions are conveniently emailed directly to you, and it's effortless to comprehend the breakdown of each deal alongside your commission rate. It's exceptionally easy to understand and manage.

CONS

Their onboarding documentation has room for improvement.

Shiv

Financial Services, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

How to used this platform

Monthly performance calculates by this platform which enhance my production.

PROS

Finding how much performance did i received..

ASHIF

Financial Services, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2024

Best platform for incentive calculation

Very nice overall experience and user friendly

PROS

It is very easy to use and user friendly

CONS

slow process and long respond time which

Tushar

Insurance, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Great experience of using Incentivate Dashboards

The overall experience was great - the incentive dasboard were well received by the employees.

PROS

The Incentivate team is very responsiveness and ensured that the project was delivered in timely manner. They navigated the entire end-to-end process, from crafting the business requirement document to executing the final implementation in a streamlined manner. Notably, the team integrated our feedback and maintained timely communication throughout. They also provided great post-implementation support that underlined their commitment to success.

CONS

They can expand their existing collection of standard dashboards and reports, offering enhanced insights to the customers.

Reason for choosing Incentivate

The team fared well on all evaluation criteria.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Incentive Excellence : Unveiling Incentivate’s power

We chose Incentivate because the over all buying process was smooth. They involve their delivery team in the process which helps uncover a lot of nuances upfront and ensures the delivery is managed in a timely manner.

PROS

- Accurate Incentive Calculation- Fast - Contests to motivate sales people- Great Visual Dashboards

CONS

Upon a comprehensive evaluation, it is evident that Incentivate demonstrates remarkable efficiency and effectiveness in its incentive automation services, with no significant shortcomings or cons that warrant notable concern.

Mayur

Mechanical or Industrial Engineering, 5,001-10,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Feeback (from requirement gathering to implemantation)

Overall it was a good and smooth experience till now. (few more incentive types to be rolled out though)

PROS

Easy platform base is used, and a dedicated team is also quick respondent.

CONS

When activation link to send to the user - make sure it has validity of atleast 3 to 4 days.

Ramrao

Business Supplies and Equipment, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Transparency, User Friendly & Ease of Use

Saving Previous Time & Info on finger tips to achieve delight.

PROS

The features are vividly transparent, functions are easy to use, simulations of "What If" is great.

CONS

Colours are very bright, need to make it sober.

Biswadeep

Electrical/Electronic Manufacturing, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2023

Good Application!! Could be much better....

Overall good experience till now!! Takes little time to update the overall information but once updated it is very helpful to understand the incentive parameters!! looking forward to using the application for a long time ahead.

PROS

The user interphase is very good and friendly, easy to use and navigate the entire application.

CONS

information updating should be on regular intervals. takes a lot of time to accumulate and update the information.

Amit

Insurance, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best Incentive Software

The best implementation process I have encountered so far. The team is extremely responsive, and highly skilled.

PROS

Platform is very intuitive and easily customizable and configurable as per our needs. Highly recommended to everyone looking to automate their sales incentives process.

CONS

The Incentivate mobile app is really good to use. However, it didn't support iOS few months back. Have heard they are working on it. Would like if it'll be done soon.

Altamash

Mechanical or Industrial Engineering, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great Way To Have A Track About Incentive Earnings !

I am quite happy & able to spend less time on reviewing my incentives earned due to all the clarity in app.

PROS

App is quite user friendly & clear in terms of all the details related to incentive earnings.Such a useful app for sales employees who are earning incentives & wants a complete track

CONS

No Cons as if now, smooth in flow. Would like to explore more.

Reasons for switching to Incentivate

Ease Of Use

Irfan

Real Estate, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2023

Sales Review

I have used Incentivate for tracking my closures, it’s very accurate

PROS

Accuraccy of the dashboard, look and feel of home page

CONS

Data Analytics diagrams needs some better customization

Vendor Response

Thank you for the review. We're working towards improving the UI & UX of the Data Analytics Diagrams.

Replied November 2023

Sanjay

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Ease of Use

Good. Can be better.

PROS

I am a user. I liked the Easy to use and option to deep dive.

CONS

Multiple steps to log in. Can Logging in be simplified thru face ID or Pin based.

Poorvi

Real Estate, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Great Product!

PROS

The user-friendly interface is something I really like about Incentivate

CONS

I don't really have anything that I don't like about Incentivate

Paritosh

Mechanical or Industrial Engineering, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Information Sharing

Good

PROS

Could be more specific with the detailed information.

CONS

detailed information should have been there to deeply understand

Sathishkumar

Hospital & Health Care, 1,001-5,000 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2023

Good tool for sales compensation management

PROS

Easy to use for clients with graphical datas

CONS

Unable to see the previous data when new data is uploaded

Saddamhusen

Financial Services, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Best Best management very useful

Best management very useful good work to mobile app

PROS

Best service Best management very useful

Ankur

Electrical/Electronic Manufacturing, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Excellence Through Incentivate

Awesome

PROS

Transparency and Easy Accessibility in the system, gives us a better understanding of pricing to be maintained to earn more for the organization and ourselves.

CONS

Disbursement details should be mapped with the same, this will give much clarity as to how transparently disbursement are happening with its cycle as well.

Meenakshi

Information Technology and Services, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Visual Motivation

Good, seamless user experience.

PROS

User Friendly, Dashboard visibility helps the salespeople to plan. Manual Calculation is removed.

CONS

No Cons as of now. Need to explore in mobile as we had implemented in the past 2-3 months.

Showing 1 - 25 of 25 Reviews