--- title: "Leena AI Autonomous Agent Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Leena AI Autonomous Agent. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Leena AI Autonomous Agent is a good fit for you!" source_url: "https://www.softwareadvice.com/hr/leena-ai-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Employee Engagement Software](https://www.softwareadvice.com/hr/employee-engagement-comparison/) / [Leena AI Autonomous Agent](https://www.softwareadvice.com/hr/leena-ai-profile/) / Leena AI Autonomous Agent Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/hr/leena-ai-profile/) Reviews [Alternatives](https://www.softwareadvice.com/hr/leena-ai-profile/alternatives/) # Leena AI Autonomous Agent User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 13 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.8/5 - Value for money: 4.9/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 7 reviews (54%) - 4 stars: 6 reviews (46%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## Leena AI Autonomous Agent customer reviews Showing reviews 1-13 of 13 (page 1). ### Icertis takes employee experience to new heights - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered As we pivoted to remote, a lot of things we took for granted in the normal office changed. It was no longer possible to walk to the HRs to ask a question, or for HR to talk to colleagues to find out the pulse. This is where Leena AI stepped in with Avia. This helped automatically answer any question that Icertians had about the ongoing policy or process, track the efficiency of the HR function and get real-time feedback through surveys. All of this has been easily possible, thanks to Leena AI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Over all the Bot is very intuitive, The Case Mgmt and Surveys and great to use. #### Cons Its going well, probably the Engage dashboard could be more better. --- ### Development area - Overall rating: 5/5 - Reviewer: prabhudatta n. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User firendly Ready to accept changes and improvise #### Cons Nothing as of now. Will share when will use the product more extensively. #### Vendor response Thank you so much for the review. Replied October 2020 --- ### About Leena - Overall rating: 4/5 - Reviewer: Piseth H. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It's easy to use. It runs on many platforms. Leena team is open to changes and improvement of the system. #### Cons The time it takes to make customization is lengthy. --- ### A milestone in the HR Tech journey of MX Player - Overall rating: 5/5 - Reviewer: Soumi P. - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Leena AI is an extremely exciting product in the HR Tech space. It's highly customisable, allowing the company to personalise the user experience as per their culture and demographic. The team is a bunch of enthusiastic young Tech visionaries aiming to revolutionalise the industry like never before. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Capability to automate all nine yards of HR, user experience and easy to customise #### Cons Too early to comment, deployment is not yet completed #### Reasons for choosing Leena AI Autonomous Agent Wholesome offering and easy to customise #### Vendor response Thanks for the feedback. Replied October 2020 --- ### Transforming Employee Experience - Overall rating: 4/5 - Reviewer: Soumya R. - Verified reviewer: Yes - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Good Product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease to use, Most HR use case were addressable, Great support from the team #### Cons Limitation in terms of UX elements used to design #### Reasons for choosing Leena AI Autonomous Agent Core expertise in HR domain --- ### Good - Overall rating: 4/5 - Reviewer: Shweta R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Anonymous Portal is something which I like the most. #### Cons Towards the beginning there were few, which team was able to manage timely #### Vendor response Thanks for the feedback. Replied October 2020 --- ### Leena AI review - Overall rating: 5/5 - Reviewer: Anushka K. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is easy to use Abbott has a lot of complexity when it comes to policies, even then the integration was seamless #### Cons Nothing as of now. Will be able to tell the cons once we have implemented the product fully. #### Vendor response Thanks for the review. Replied October 2020 --- ### Excellent Product - Overall rating: 5/5 - Reviewer: Manish D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Very Satisfied #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use Faster Turnaround time Excellent team behind to support and conceptualize the flow. #### Cons This needs a out of the box integrations readily available. Needs some improvement on the UI as well. #### Vendor response Thanks for the review. Replied October 2020 --- ### Abbott's India HR Chatbot - SmaHRty - Overall rating: 4/5 - Reviewer: Janvi A. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is extremely user friendly. #### Cons Customization per internal brand guidelines like fonts. #### Vendor response Thanks for the review. Replied October 2020 --- ### Leen AI - work from home survey - Overall rating: 5/5 - Reviewer: Monica B. - Verified reviewer: Yes - Industry: Building Materials - Company size: 1001-5000 employees - Product usage: Used other for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly. Easy to implement. Good project communication. #### Cons Nothing to be mentioned. Everything went well. #### Vendor response Thank you so much for the review. Replied September 2020 --- ### It’s a great experience - Overall rating: 5/5 - Reviewer: Silvana I. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered It’s a great opportunity to focus the HR efforts in a strategic Level and increase the employee experience #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Is user friendly and intuitive. The support is amazing!!! #### Cons Is not one single thing that I can name that has not been great #### Reasons for choosing Leena AI Autonomous Agent Yes #### Vendor response Thank you so much for the review, Silvana. Replied October 2020 --- ### Leena Ai feedback - Overall rating: 5/5 - Reviewer: Nidhi A. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The segment based comments and most prominent comments. Filtration helps identify the problem area easily. #### Cons Nothing such, adding more new features will help. #### Vendor response Thank you so much for the review, Nidhi. Replied October 2020 --- ### Leena Product Review - Overall rating: 4/5 - Reviewer: Soumya K. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered It's a smart and easy to use product #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and dashboards. Chatbot is a good feature. #### Cons We should have lower dependency Leena's implementation team. #### Reasons for choosing Leena AI Autonomous Agent Bcoz it had a good chatbot #### Reasons for switching to Leena AI Autonomous Agent For real time reports and interactive user interface #### Vendor response Thank you so much for the review, Soumya. Replied October 2020 --- Leena AI Autonomous Agent Reviews, Pros and Cons - 2026 Software Advice