What are Mo Software users saying about the software?
Read what people like you have said about using Mo Software software through verified user reviews
User Review Highlights
4.89
19 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"All staff members have become engaged in using the software from the word go and it has quickly become a very useful tool for us to have."
"Its ease of use along with the support we get from Thanksbox. I really like the fact that the recognition can be linked or not to the reward system."
"The team at ThanksBox are highly responsive, helpful, friendly and approachable, nothing is too much trouble which made implementation an enjoyable process."
"I haven't found anything I don't like at the moment."
"Not sure where the issue sits whether this is with Horwich Farrelly but the platform stability as on occassions you have to log out and start over."
"Sometimes I experience difficulties logging in when the start process just continues to circle around and you have to close all systems and start again. This also does not always sole the problem."
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Showing 1 - 19 of 19 reviews

Stan
Verified reviewer
Industry: Plastics
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2018
A fabulous business tool and one we could not do our daily business without now.
Its a necessary business tool which links our values to our behaviours and measures the success of our organisation in living these.
Pros
Its ease of use along with the support we get from Thanksbox. I really like the fact that the recognition can be linked or not to the reward system. Just a great business tool.
Cons
I could not fault it in any way. Every time we have had an opportunity to improve it 'Thanksbox' are right there beside us to make the upgrade.
Angela
Time used: Less than 2 years
Review Source: Capterra
May 2017
Easy to use, easy to implement, great support from a passionate team. It does what it says it does!
Pros
ThanksBox is simple and easy to use, even for those of us (i.e. me) who are digitally challenged! It provides information in an easy to understand and intuitive format e.g. I can open the App and start using it without any training. It takes me a few moments to thank a colleague and because the app is aligned to organisational values it means users can see at a glance a pictorial view of which values and behaviours are lived the most. The software is a great way of keeping our vales 'live' rather than just words in a leaflet. The app has a function for sharing messages of appreciation with other staff which is a good way to remind each other of the positive things which happen every day which is a bonus when having a bad day. Behind the scenes the analytics has helped me work out where to focus energy and action to embed our values and it continues to be a great source of information for deciding what action to take . The team at ThanksBox are highly responsive, helpful, friendly and approachable, nothing is too much trouble which made implementation an enjoyable process. They are great problem solvers and are passionate about ThanksBox. What also sets the team at ThanksBox aside from other experiences I've had of implementing a change is the help provided by the team in the early stages continues after implementation. I highly recommend the ThanksBox software and the team who support its implementation.
Cons
Initially we didn't use a modern enough web browser so the ThanksBox team had to make all sorts of adjustments to make it work for us. Since implementation the organisation's IT dept has upgraded the web browser for all users which has addressed the issue some users had when trying to open the software.
Damian
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2018
Thanksbox is a great tool for making instant impact on the engagement and motivation of a team.
Pros
Each enviroment within the application is clear and easy to use. The application has also been personalised easily for our needs. The team respond well to the immediacy and the survey function has been great for monthyl recognition.
Cons
I dont necessarly have cons, but it would be great to get a Thankbox button installed onto our hotel team Facebook private group (and vice versa) This would help bring our communication and reward tools together.
Matt
Company size: 201-500 employees
Industry: Human Resources
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Employee Engagements Made Easy
Overall I think Mo is a great platform and has certainly increased collaboration between departments throughout the organisation. It also encourages a sense of pride and motivation in the work we do.
Pros
Mo provides a clear and transparent platform where you can provide recognition to others for their work and contributions. It is bright and vibrant, and the use of GIF and Emojis makes it coulourful and interesting to the eye.
Cons
Tracking who rewards have been allocated can be a challenge,
Kameron
Company size: 51-200 employees
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
One of the Best Employee Rewards platforms
Overall, I'm extremely happy as an employee that Net Natives chose to partner with Mo. I'm massively enjoying it and can't wait to save up my rewards and perhaps save myself some money at Christmas (Shh don't tell the family).
Pros
I love how easy it is to use and the general feel of it being a social media landscape. However, the most important thing is the variety of rewards we can spend on which can massively improve your quality of life. Some employee rewards schemes can feel gimmicky and I've seen many unused over the years. This you can save up. for your weekly groceries or a even a big holiday.
Cons
I haven't found anything I don't like at the moment.
Kate
Company size: 1,001-5,000 employees
Industry: Events Services
Time used: Less than 12 months
Review Source: Capterra
May 2017
Amazing product, superb support and industry leading analytics
ThanksBox has helped us to boost levels of employee recognition, better understand reward spend, capture insights about our company values, surface employee ideas and obtain great responses to some of our company challenges.
Pros
For our employees - it's simple, easy to use and has a great mobile experience, with is essential for our people who are on the go all the time. The ideas tool also offers a great way for our people to share what's important to them, quickly gather opinion from their colleagues and get the feedback they deserve from the organisation. For the HR & Leadership team - we've found the analytics outstanding, it really helps us to effectively manage the initiative across different areas of our business. We're already using the recognition & reward, ideas and surveys tool and can't wait to see what the ThanksBox team deliver next!
Cons
Paul
Company size: 501-1,000 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2018
Easy to use and provides a qucik response
The quick and easy way you can offer praise and recognition to colleagues for a job well done
Pros
The ease of the functionality. The system is usually very quick to log in and select a recognition. The option of just typing a name and choosing from drop down boxes makes the use of the Thanksbox quick and easy
Cons
Not sure where the issue sits whether this is with Horwich Farrelly but the platform stability as on occassions you have to log out and start over. Sometimes I experience difficulties logging in when the start process just continues to circle around and you have to close all systems and start again. This also does not always sole the problem
Sandra
Company size: 201-500 employees
Industry: Legal Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Mo review
Pros
Catching up with wider members of the team.
Cons
Having to log in, wish it just opened when logging in.
Mark
Company size: 201-500 employees
Industry: Education Management
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
An excellent tool to recognise and motivate
Easy to use, and the positive impact it has on morale is immediately noticeable.
Pros
The ability to quickly and easily recognise and reward a colleague, either publicly or priavately, with genuinely useful and valuable gift cards rewards.
Cons
very little to dislike. it's simple to use, and the rewards are great
Jake
Company size: 51-200 employees
Industry: Marketing and Advertising
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
1 month review
So far really positive. I've also only heard good things from other members of the team
Pros
Really polished UI, Great stores to redeem rewards from, the platform encourages community engagement.
Cons
It would be good to be able to filter voucher rewards by Most Popular to get a better idea of what's offered
Claire
Company size: 501-1,000 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2018
Really good company to work with
Staff engagement, a central platform for staff to share ideas, nominate, vote and see what's going on around the business.
Pros
I was tasked to Project Manage implementing ThanksBox into our company and the whole process overall was great. They took on board our suggestions, we had regular meetings with them and the support received after go live was great.
Cons
None - the person who was looking after us changed mid-project but it didn't affect delivery all that much
Natalie
Company size: 501-1,000 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
June 2018
Thanksbox has completely changed the culture of recognition at this firm.
Increased culture of recognition firm wide.
Pros
Its very simple to use. Other users can comment with emoji's on your own post Thanks can be given across all levels and offices E mail notifications when you receive a posted thanks You can map your given and received messages of thanks It only takes seconds to send a thanks Useable on your mobile / tablet Messages can be sent privately or across the whole firm Managers access lets you compare how other departments are doing in the thanking ranking
Cons
None - any issues we had were ironed out with regular group meetings to ensure Thanksbox was right for us.
Kishan
Company size: 1,001-5,000 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
June 2018
It's a great way to recognise and reward my team and you can do that anytime anywhere.
It's a great way to recognise and reward my team and you can do that anytime anywhere.
Pros
I can recognise and reward my team from wherever and whenever. I don't always get to catch people to thank them because my day can get hectic, and this gives a chance to reflect on the day and thank people for giving their all.
Cons
Nothing really, I am waiting for the GIFs to be added to the massages. It's easy to use and reliable.
Eloise
Company size: 501-1,000 employees
Industry: Legal Services
Time used: Less than 12 months
Review Source: Capterra
June 2017
The launch of ThanksBox has changed the culture of recognition across all of our offices
Pros
It is so simple to use, the roll out and integration were incredibly straight forward. Whilst it seems simple, there's been so much thought put into the interface and functionality - we love it.
Cons
A reporting feature would be useful so that the content could be extracted to report back to senior management
Debbie
Company size: 1,001-5,000 employees
Industry: Hospitality
Time used: Less than 12 months
Review Source: Capterra
June 2017
Wonderful reward and recognition system, easy to use. Great way to share your appreciation.
Pros
This is a wonderful way to thank and recognize our team members for all their hard work, it also enables our team members to thank and recognise each other. Coming from a large company with over 2000 employees from all over the country, it also allows us to recognise other teams and individual employees from different locations. The great thing about Thanksbox is you can send a private message or if someone has done something to really WOW you, you can share it with the whole organisation.
Sean
Company size: 11-50 employees
Industry: Telecommunications
Time used: Less than 6 months
Review Source: Capterra
March 2017
If your looking a HR Platform then Implementing this a no brainer.
I've worked alongside the Thanksbox team initially with feedback on the product early stages now they have expanded and grown considerably, I've been consulting onboard large team onto the platform. A great product with multiple method of communicating and listening to your employees. Big thumbs up!
Pros
The multiple layers / avenues you have to communicate with Employees.
Cons
Live chat with support would be helpful. However not vital :)
Kirsty
Company size: 51-200 employees
Industry: Media Production
Time used: Less than 6 months
Review Source: Capterra
June 2017
We have recently introduced ThanksBox and it has been incredibly well received by all staff.
Pros
We really like how user friendly it is, and it really does encourage the sort of culture we are aiming to create. All staff members have become engaged in using the software from the word go and it has quickly become a very useful tool for us to have. The ideas sharing function is great to make all staff feel like they have a voice and can make suggestions.
Cons
We can't fault it, it has been so easy to implement with great support from the ThanksBox guys and we are really enjoying using it.
Dominic
Time used: Free Trial
Review Source: Capterra
January 2017
Great Product, well liked and used in the office for even the most technophobic
We set up Thanksbox as a trial for helping recognition in the office and it's gone down a storm. Used by all areas of the business regularly it's become part of our office culture. The ideas board has been equally useful and generated some popular events and changes to the office. We love it and can't fault the service if there have been any queries.
Borbála Erzsébet
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: Less than 6 months
Review Source: Capterra
January 2017
the best way to motivate people
They made such a thing which you can motivate people with. I use it in my team in a nonprofit association and they love it. The ThanksBox's team is really friendly so I can only recommend it. :)
Pros
Easy to use and to understand how it works.
