All Pulley Reviews

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User Profile

Brittani

Verified reviewer

Computer Software, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Timely, Efficient and backed by a solid team!

I took my business through a late stage seed round and needed to begin managing my cap table; As CEO of a start up I already cannot seem to find enough hours in the day to accomplish all of the tasks I need to. I connected with Pulley and within 2 hours my profile was set up and the software was breaking down everything I needed for reporting purposes.

PROS

The ease of use, the almost instant set up and the team running this business.

CONS

I don't have anything constructive say about this software; I enjoy it all around.

Reason for choosing Pulley

The response time by the Pulley team was unmatched and has continued to be unmatched to date.

Reasons for switching to Pulley

Carta is a solid product offering, however, the poor communication and the level of difficulty it was to connect with someone on their team was more than enough of an issue to leave the platform; I was even given Carta for 1 year at no-cost---I chose to pay another vendor (pulley); Human connection matters.

Brady

Insurance, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Outstanding support, amazing product

We left another captable software because I was disappointed with the price point, useability of the software, and the support. Pulley, within 5 days of signing up, had blown my expectations out of the water on all three fronts. I like

PROS

Super fast and supportive setup, functionality is extremely intuitive. Amazing pricepoint.

CONS

Nothing significant so far, but I know that when I do find it Pulley will be quick to respond!

Reason for choosing Pulley

It had all the same functionality at a better pricepoint.

Reasons for switching to Pulley

It sucked on so many levels

Shashwata

Health, Wellness and Fitness, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Great product

PROS

Got our 409A valuation done quickly without much hassle.

CONS

Onboarding process could be easier but I did like the ability to pull my details from another software I was using before.

Harris

Events Services, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

I love Pulley!

PROS

It is just so easy to use because it is beautifully designed and just works!

CONS

Can't think of anything. I am a very happy customer.

Reasons for switching to Pulley

I felt like Carta was a pain to use and the customer service was really bad (may have just been the representative we were assigned to).

Harsh

Computer Software, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Pulley is apt for our use case of captable management

Great

PROS

Ease of use ; great team providing support and onboarding management

CONS

Nothing that I could think of. We don't have a complex cap table

Reason for choosing Pulley

Great team at Pulley who helped us onboard smoothly

User Profile

Kaitlin

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

I will use anything Pulley creates!

Excellent. The customer service has been incredible and very responsive. I will use anything that Pulley creates related to managing my startup's finances.

PROS

The UX/UI and experience is top notch--It is far superior to Carta. The experience is intuitive and it is incredibly easy to use. I love the ability to project how the cap table will change and use it every time I prepare to fundraise. Because of how well this product has been created, I can't wait to use it for more aspects as Pulley has already won me over and I can only surmise anything they roll out will be superior!

CONS

I did not know that option management or valuation management was a feature! I would love to be first to know about new features and given tutorials or guidance in starting to use those functions.

Michael

Program Development, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Great Product

Great software, really competes with all the others in the industry. The modeling tools really help drive significant value.

PROS

The implementation team is great and really helped us be successful.

CONS

Currently no transfer agent service but that is coming soon!

Reason for choosing Pulley

Modeling software and pricing model

User Profile

Damian

Verified reviewer

Internet, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

Great cap table & options management software for growing startups

Most responsive vendor I have. Really there to make sure I'm successful.

PROS

Pulley gets the job done. While it started out with just Cap Table management for me, we now run all of our options & valuations through Pulley as well. Fantastic, highly responsive customer support.

CONS

Menu structure can be a little confusing. Support is always happy to send you a video of where to find things!

Mark

Financial Services, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

Best option for startups

I contacted Pulley (while considering some of their close competitors) and moved forward with Pulley because the team understood my company's needs and was able to go from contract to integration in a matter of days (vs several weeks for the competition).

PROS

Team worked incredibly quickly to get this up and running.

CONS

I haven't yet experienced any issues with the software. Very happy customer.

User Profile

Fawzy

Verified reviewer

Internet, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Phenomenal customer support

PROS

unbelievably good experience using pulley to manage my cap table and model fundraising. The best support I’ve ever seen in a saas company!

CONS

I would have liked to be able to export my fundraising modeling in csv

Sean

Retail, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Very Satisfied

PROS

Quick but thorough onboarding and they've made ongoing administration easy

CONS

Pulley does not yet calculated stock-based compensation, which I know they are working on.

Reason for choosing Pulley

Significantly less expensive

User Profile

Miquel

Verified reviewer

Telecommunications, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Onboarding at Pulley

PROS

Easy to set up. The team at Pulley is very kind and helpful

CONS

For now, no cons at all. Let's see in the next months

Fred

Information Services, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Incentive Compensation Management with Pulley

Pulley makes the entire ICM experience a breeze. My investors love it, and the members of the equity pool seem to enjoy the transparency.

PROS

Onboarding was effortless. Templates made it easy for me to distribute options to my entire team in one click. Client success follows up and communication was immediate. Investors love us.

CONS

A challenge to find and tweak uploaded documents.

Reason for choosing Pulley

Sales and Onboarding process.

Daniel

Logistics and Supply Chain, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Much better than a spreadsheet

Their onboarding and customer service are outstanding. Very pleased with Pulley so far.

PROS

Pulley makes it easy to manage multiple share classes, including SAFE's and other investment vessels. The ability to quickly model out future rounds is amazing.

CONS

There are a few screens that once you enter, you can't go immediately back to the previous screen, forcing you to start that journey over again.

Reason for choosing Pulley

Was highly recommended by my peers.

Milena

Fund-Raising, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2022

A Must Have Product for Cap Table Management

Really good. Pulley has helped us significantly with managing our cap table.

PROS

The product is very easy to use and helps significantly with cap table management and planning for future funding rounds.

CONS

I was not able to export the option modeling table which was a tad frustrating.

Shruti

Computer Software, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2021

Easy to use and great onboarding

It has been absolutely great so far. The team is very responsive.

PROS

Well thought Simple UI Reduces paperwork significanly

CONS

Would be great if they also had legal advisory built into the platform.

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