All WorkTime Reviews
1-25 of 78 Reviews
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Md.
Verified reviewer
Tobacco, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
An Efficient Tool for monitoring the office
I am satisfied with the software as it enables me to manage the warehouse & logistics 3P people across the country under my leadership in terms of punctuality and project completion. This application really helps. I choose to recommend to other people for efficient monitoring of 3P people which will ensure productivity and bring efficiency into the operation.
PROSI. Data accuracy. II. Employee/Agents attendance. III. Enables blocking of certain websites & program which ensures productivity. IV. Project monitoring and employee behavior analysis. V. Personalized reports generation.
CONSI do not have anything to dislike about this software. It works really well for me.
Vendor Response
Dear Md. Rabiullah! Thank you for your detailed and positive feedback! We are glad that WorkTime has been very efficient for your business! Please contact us at info@worktime.com if you have any questions and stay updated on WorkTime releases. Sincerely, WorkTime Team www.worktime.com
Replied June 2021
John
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2017
Great Return on Investment
This software has the essential features necessary for monitoring your employees. We've been able to tell who is working hard and who is goofing off. The price is great and for what you get it gives you great ROI. We would have like some additional features and would have been willing to pay more for features like integration with our phone system to know how much phone time and call attempts our employees made but we are happy with the software the way it is and hope these other features will come in the future. Another thing to note is that the reports on the employees' work hours only comes if they log in on the company's VPN. Some of our employees figured out that if they never log in on our VPN we can't monitor them. A nice feature to have would be that the system uploads the data to an internet server then that server sends the data to our server. That would allow us to get the data every time an employee touches the internet instead of depending on the employees loggin in on the VPN.
PROSLow price. Captures employee work hours. Good return on the dollar.
CONSIt only sends data on employees if they are on a VPN or our company's network. Employees can defeat the data reporting if they don't log in on the VPN. A nice feature to have would be to send the data to our server every time the employee touches the internet whether they log in on the VPN or not. Another nice feature that is missing is a report of who is currently working and who is not (live update).
Vendor Response
Dear John! Thank you for your feedback! It is very important to us. WorkTime can even monitor laptops: as soon as the laptop has access to the internet WorkTime will send the data to the server. Also WorkTime Administrator shows who is currently working. Please get back to us so we can work on your concerns and improve WorkTime functionality! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Keeton
Information Technology and Services, 11-50 employees
Used less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed April 2019
Worktime Virus
The only problem ive had to solve with WorkTIme was figuring out how to uninstall it off of an end user's machine while the computer is screaming and being slowly engulfed in flames. Thankfully, the client doesn't show up in the programs list! That would be too easy and convenient. Overall this software is a great way to punish any administration with the audacity to try to make sure their employees are being productive by actually destroying the very hardware the employers have sought to protect.
PROSEver since i was a little kid i wanted a laptop that could fly. Thanks to worktime, my cpu fan starts to spin so fast to compensate for the hardware requirements of a background app that the laptop ACTUALLY LIFTS OFF THE DESK like a drone!! Why waste thousands on a new drone when you can just install Worktime Cloud monitoring and turn your boring, functioning laptop into a spinning flying death trap!
CONSIt isn't free. Normally a minor nuisance, like stubbing your toe or running out of ice cream, is free. This nuisance comes with a monthly charge.
Vendor Response
Keeton, sorry things aren't working as you'd expect them to. Please, contact support@worktime.com to resolve all your issues.
Replied April 2019
richard
Education Management, 501-1,000 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
No-nonsense software
We wanted to find out the usage patterns of our equipment and software licenses, and not so much "worker" productivity as we are a school... we put this onto the computers to track student habits - not interested at all in individuals' behavior but more of anonymous totals. It worked fairly well for this. We switched to Labstats Online later on as they offered more of the usage tracking with much less personal data (schools have to watch out about what data they track about students).
PROSEasy to set up Has lots of options for various things to track has scheduling and groups to track different things in different spaces doesn't eat up a lot of resources reasonable price, no-nonsense software and support staff
CONSThe generated reports can be difficult to customize for useful data - it is meant as a corporate analysis tool for worker productivity and not necessarily what we used it for - namely to see how many licenses of a software were in use on which computer, for how long by which person. It tracked *all* that info but presenting that data in a meaningful way wasn't very easy to do.
Vendor Response
Dear Richard! Thank you for your feedback! WorkTime reports are fully customizable, you can set them up according to your needs. Please let us know what data are you looking for! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
kamrul
Verified reviewer
Banking, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Best monitoring software
At my previous job we first used a different application. But it was inconvenient, too invasive and very hard on system resources. One day we decided to use WT and it was our best decision. In this new workplace I advised it with confidence and my colleagues are happy with that decision.
PROSThe best employee monitoring software I've ever tried. Every option they provide is very good.
CONSSometimes we needed a support assist to figure some minor thing out.
Vendor Response
Dear Kamrul! Thank you for your feedback! We are very glad to know that WorkTime is the best choice for you. Please contact us at info@worktime.com if you have any questions and stay updated on WorkTime releases. Sincerely, WorkTime Team www.worktime.com
Replied July 2021
Malcolm
Verified reviewer
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2018
Easy to Use / Very Detailed
I am in consulting and need to track my time. This is a lifesaver if I go a few days without recording it. I have been using it for years.
PROSReally easy to install and once it is working it tracks everything. The reporting is super helpful and I often export to Excel when I need to customize it.
CONSI wish it was easier to customize the reports. There are a lot of fields I don't need but others which are critical. The filters are great, but need ability to select fields.
Vendor Response
Dear Malcolm! Thank you for your feedback! WorkTime reports are fully customizable. You can remove and add fields. Please get back to us on this! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Jacob
Law Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Does exactly what the description says!
It just works and is very easy to configure. From tracking time spent on various projects, it makes it easy for attorneys to bill their time effectively.
CONSWe had trouble with the license various times, and the support for the product does not seem to be very high. If you can configure it yourself, great. If not, don't bother.
Vendor Response
Dear Jacob! Thank you for your feedback! We make sure answering every email. Issues occur when emails get into spam folder. If you still have your question about licensing please get back to us either via email or by phone! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Rezaul
Verified reviewer
Online Media, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Awesome!!!
Our goal was: increase productivity in each department in our company. With WorkTime software we identified problems spots and ways for workflow optimization.
PROSInformative and clear reports, easy to set up. I'm really happy to use this software. Highly Recommended
CONSLack of reports customization
Vendor Response
Dear Rezaul! Thank you for your positive feedback! We're glad that WorkTime has been successful in helping you to achieve your goals! Meeting our customers' expectations is our top priority. Please contact us at info@worktime.com if you have any questions. Sincerely, WorkTime Team www.worktime.com
Replied April 2021
Davina
Verified reviewer
Medical Practice, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
long-term customer
This is my second job where we use WorkTime. And all my experience is totally positive. I can advise it to everyone.
PROSI like we can evaluate the employee attendance from different sides without any intrude. Nobody is offended.
CONSI'd like that it doesn't log out all the time.
Vendor Response
Hello Davina! We really appreciate your feedback. WorkTime main focus is on transparent monitoring without infringing on employee privacy. Please subscribe to our newsletters at www.wortime.com and get updates on WorkTime releases. Sincerely, WorkTime Team www.worktime.com
Replied June 2021
Alex
Machinery, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Very good system
A good system for employee monitoring -
CONSThe price is a little high - could be lower by licensing must purchase packs of 5 licenses
Noelle
Hospital & Health Care, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
WorkTime Love it!
I have a previous version of Worktime that I really like for its simplicity. I tried the newer version, but I realized I didn't need more, I just needed to use it! I have used this program for years, and I wouldn't dream of using anything else, since it has proven its ROI.
PROSSimplicity; Project and Activity Flexibility; Stealth capability because it tracks me when I don't realize it! It increases my productivity, since I can review a week or month, and see how many hours I am logging in the computer.
CONSI would really like a printed invoice directly from the software that I could send to clients, without having to download it to Excel or attach it to another invoice. I would ilke to set up defaults for printing reports, because I have to reset the parameters every time.
Vendor Response
Dear Noelle! Thank you for your feedback! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Alexander
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Very good tool to self-tracking of the time spent on various activities
The software is very good tool to track how much of my time that I spend at computer goes to various activities. Knowing this information allow me to chose right activities to optimize and free some time.
PROSDetailed reporting, flexible settings
CONSnone
Vendor Response
Dear Alexander! Thank you for your feedback! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Froilan
Computer Networking, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Best activity monitoring tool
Great reporting and charts. Helps me to be proactive in managing my staff. And, they have free version up to 3 employees so you can try before getting the licensed version which includes over 70 reports.
CONSSo far, I have not seen anything that I don't like about this product.
Vendor Response
Dear Froilan! Thank you for your feedback! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Martin
Accounting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2018
Excelent Product but shortfall is the manual intervention required each time client changes
I would prefer to focus on the software file used to identify the client (i.e. which spreadsheet link etc) which identifies the client clearly. Unfortunately this does not always work on items like Outlook which are used on all clients. Overall a good products as a starting point for reviewing time spent.
PROSWorks well in background mode Has detailed reporting on software applications used
CONSshortfall is the manual intervention required each time client changes
Vendor Response
Dear Martin! Thank you for your feedback! It is very important to us. WorkTime offers client automatic update service so you don't have to update the monitoring agents manually. Please get back to us so we show how it works! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Christine
Information Technology and Services, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2017
Worktime Corporate
Worktime provides very detailed data on user activity. You can track down anything you need by running a report. All of the information you would ever need is in there. The user interface for creating groups could use some improvement and the reports take a long time to run sometimes. Other than that we are happy with the product.
PROSI like the level of detail that it captures. There is nothing it doesn't provide.
CONSSometimes a bit slow and the grouping feature could be a bit better in the user interface design.
Vendor Response
Dear Christine! Thank you for your feedback! It is very important to us. If you provide us with more details on what is inconvenient we'd really appreciate and we will work on improving it! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Sarah
Verified reviewer
Architecture & Planning, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
WorkTime review
Pretty good software for it's price. It exceeded my expectations
PROSDeveloper claims of encryption system were true. Very useful to our architectural firm
CONSThe server crashes sometimes , but the developer fixes the problems quickly.
Vendor Response
Hi, Sarah! Thank you for your review. We give our best to our customers! Sincerely, WorkTime Team info@worktime.com
Replied September 2020
Ben
Used free trial
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2017
Works well but has some glitches
I have this software installed on 7 computers that I manage. I use it strictly for monitoring windows login/logout events. I really like that it is able to run in the background so general users do not have to see it. It is easy to export reports in a number of different formats. I have been using the program for years and feel it is the best value out there for what it does. I have run into a few glitches, some of which Nestersoft has been slow to fix. I ended up writing a simple macro in excel to get the data in the format that I need it. Better documentation defining how the calculations are performed for each available report metric would help, the metrics are not always what they seem. I definitely intend to keep using it.
Vendor Response
Dear Ben! Thank you for your feedback! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Anonymous
1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2017
Worktime is able to record my users' activities and allow me to export the report.
Study of user behaviour in terminal servers. Able to see software use and computer use. Monitor user activities in server.
PROSTo record our users behaviours when they access to system. I can export details log and use in excel. The reports are able to highlight users' access to terminal server.
CONSA limitation to schedule export to email to Administrator. Unable to provide immediate alert to Administrator for illegal activities in terminal server. Cannot drill down to further details of user behaviour.
Vendor Response
Dear customer! Thank you for your feedback! It is very important to us. If you provide us with more details on what is inconvenient we'd really appreciate and we will work on improving it! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Margarita
Verified reviewer
Online Media, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Just Fantastic
Previous agents were too heavy for our company's server, so it was important for us to find a program with minimal resource consumption. Thankfully, we discovered the best software for our needs. Highly recommend.
PROSSilent agent, very light on system resources.
CONSNo options for language changing
Vendor Response
Dear Margarita! Thank you for your positive feedback. We're glad that WorkTime has been successful in helping you. You can email us anytime at info@worktime.com so we can help you with any questions you may have. Please subscribe to our newsletters at www.wortime.com and get updates on WorkTime releases. Sincerely, WorkTime Team www.worktime.com
Replied April 2021
Christina
Used free trial
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed February 2017
Not user friendly
Wish it was easier to search. Not user friendly at all. Would like to be able to pull reports for multiple users at a time and for certain dates.
Vendor Response
Dear Christina! Thank you for your feedback! It is very important to us. If you provide us with more details on what is inconvenient we'd really appreciate and we will work on improving it! WorkTime reports offer all the mentioned filters so you cen get the data you need. Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Olisha
Verified reviewer
Banking, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
WorkTime review
Good price and support. Implementation took us only a couple of hours for a 1000 users
PROSCheap and very useful. There have never been any errors in data collection.
CONSSometimes, the chart does not display the axis value at the bottom, but this can be fixed by simply reloading the page.
Vendor Response
Dear Olisha, Thanks for your positive feedback! We appreciate it. Meeting our customers' expectations is our top priority. Sincerely, WorkTime Team www.worktime.com
Replied October 2020
Jim
Used free trial
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed February 2017
Not a bad program
Not a bad way to track your time on a computer and manage your time. it would help if it would load faster at start up of computer
Vendor Response
Hi, Thank you for your feedback. Start up delay is caused by the database backup. Yes, WorkTime database is backed up daily (we hate to hear when our customers lose any data). Automatic backup can be disabled in Options, though
Replied February 2017
Richard
Used free trial
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2016
Capterra Features
I used the trial version for a short period of time and quickly realized the software was not going to suit my needs. Not to say it will not work for someone else.
Vendor Response
Dear Richard! Thank you for your feedback! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Robert
Used free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
User work tracking
Needed to track usage. Software shows history is a quick report. AS the user logs in, I see when, how much he/she is working and were monies are going.
Vendor Response
Dear Robert! Thank you for your feedback! Sincerely, WorkTime Team info@worktime.com
Replied May 2019
Deyan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Very stable and informative software
We are deploying this software for five years. A lot of customizable information of user activity. No customer asks for refund.
Vendor Response
Dear Deyan! Thank you for your feedback! Sincerely, WorkTime Team info@worktime.com
Replied May 2019