Good Service by the account manager. Very prompt response to any queries.

IDfy has really amazing customer support. They actively respond to any queries we have.

The per hit charges of the APIs were a little high as compared to others.

Ease of implementation and usage along with customer support.

The documentation and the team's explanation of the API was very easy to understand and the team has a clear idea about the capability of the product.

The real-time monitoring is like having a guardian for your data. Despite the document thing, it's been a reliable and secure experience.

Ease of implementation and usage along with support.

There up time and reliability is bad. OCR gives incorrect data, sometimes aadhaar is down.

Overall experience is good and look forward to keep using the service.

KYC Verification, PAN Validation were the most used features and we were happy about it.

A one-stop solution provider for all your verification and onboarding process. Great documentation and support in every stage of integration and POC.

They do not walk away once the agreement is signed, instead make sure that you are supported whenever there is a requirement.

The smooth and quick identity verification process impressed me the most. It's hassle-free and ensures security, making everything feel super easy.

Usage history is not in detailed and also no warning before the limit got over.

The servers stop sometimes and we get cached data instead of real time.

I really like the dashboars and the intuitive interface they have for viewing any applicant's information.

Things get messy in their terms of use. They want you to pay $10,000 and you loose the money if there is very little users and if you go above the $10,000 then they ask for money.

Very nice and helpful employees that always assist you with a smile. Great working methodologies to understand user needs.

The new Studio workflow product provides the decision-tree that has been missing to date, so there are very few negatives.

Easy integration using SDK, fast report result, extensive document type coverage for identity verification.

API documentation was nice to work with, product worked as expected. Sandbox environment with good uptime.

We switched from an Experian solution to Onfido, and saw an immediate improvement in acceptance rates. This increased revenue while reducing customer support costs.

Great and trusted document validation provider.

Nothing to tell really here. I'm not sure I can tell some private stuff here.

It was quick and easy to implement, and customer support is great.

Loads times can sometimes be a little long but overall no real complaints.

Onfido is the best option for starter projects.

The UI design is user friendly and the team is keep working on more advance features for the businesses.

I love the identity verification features where it is very helpful for my daily KYC check.

Easy to use and software detect PEP and people under sanctions.

The ability to perform remote identity checks in a quick an accurate way. The fact that the development and software updates are always one step forward from our needs.

Loved the SDKs and the great customer experience when switching from desktop/laptop device to mobile to capture identity documents with a camera, or take a selfie.

US Dollar

IDfy is an identity verification platform that helps businesses verify the identity, background, and credentials of individuals. Its video KYC solution combines video conferencing and AI-powered technology to remotely authenticate customers' identities.

Additionally, IDfy includes various modules such as ID document verification, address verification, facial recognition, and biometric verification, ensuring a multi-layered approach to identity verification.

LongDescription

Access Management

User Provisioning

Real Time Analytics

Data Verification

Real-Time Monitoring

Real Time Data

Real Time Notifications

Workflow Management

Fraud Detection

Authentication

Monitoring

Secure Data Storage

Status Tracking

Compliance Management

Background Screening

Multiple Authentication Methods

Risk Management

Identity Verification

Document Management

Employment Screening

Instant Check

Reference Checking

Self Service Portal

Visual Analytics

Activity Dashboard

Alerts/Notifications

Employment Eligibility Verification

Real Time Reporting

Reporting/Analytics

Criminal History Verification

Education Verification

Optical Character Recognition

User Onboarding

Data Extraction

Predictive Analytics

Address Validation

Liveness Detection

KYC Compliance

AML Compliance

Consent Management

Data Capture and Transfer

AI/Machine Learning

Onboarding

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

501-1000

IDfy

In Person

Documentation

Videos

Onfido, an Entrust company, helps businesses to build identity verification around their unique needs with an end-to-end, AI powered identity verification solution.

We partner with 1,200+ businesses to seamlessly onboard customers at scale while stopping fraud and navigating KYC, AML and other regulatory requirements.

The Real Identity Platform contains:

Verification Suite. A comprehensive library of verifications – including award-winning document and biometric solutions, trusted data sources, and passive fraud signals.

Onfido Studio. A powerful workflow builder that enables businesses to tailor identity verification workflows to meet their unique market and risk requirements, all in a drag-and-drop interface.

Atlas AI. Proprietary AI built over 10 years by hundreds of researches and engineers. It's how we make our analysis fair, fast, and accurate.

IDfy vs Onfido

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