All Pixlee TurnTo Reviews
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Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Fantastic software to collect UGC with ease
Great way to assign UGC to products on our ecommerce website
PROSPixlee makes it easy to curate hashtags, location based photos, and tagged photos for your business so you don't have to spend hours manually finding your customers social media photos.
CONSReports can sometimes take awhile to generate so leave plenty of time for system to process before you need a document.
Kevin
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2018
If you are new to social integration, Pixlee is a great way to jump right in
We hadn't worked with integrating user generated content into our website aside from embedding social feeds. Once we wanted to start merging content into our website, Pixlee made it about as simple as it could be. The set-up was easy to do and before long we had multiple different galleries based on our products online. In the world of social media, you need to blend e-commerce and social interaction together and Pixlee makes that simple.
CONSThe biggest con that we have is the sheer amount of content that can be scraped online, it can be time-consuming to filter through them. You don't necessarily need to be as active with it, but with our product being very strict on what you can associate together, we need to monitor closely.
Livia
Verified reviewer
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2019
Highly DO NOT Recommend
Horrible - do yourself a favor and find something else to use.
PROSIt uses UGC to sell product and I guess it does that well?
CONSPixlee contract is AWFUL, they lock you in without telling you and immediately renew the contract. They then basically strong arm you and won't let you cancel. Their pricing is also 3x more than the other UGC platforms that they basically ripped off. They also do nothing on their part to make sure that their tool is worthwhile. My personal favorite is that they attempt to charge you $2.3k to remove THEIR logo from YOUR website.
Dan
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Customer success team is super knowledgable and helpful
I've used 3 different UGC platforms in the past and I'd say Pixlee is has been the easiest to use and best ecommerce integration setup. The biggest benefit of working w/ Pixlee on top of the platform is their customer success team-- So helpful, knowledgable, and treats us like a true partner.
CONSWe still work hard to get our customers engaging and creating UGC for us that is on brand and what we are looking for. At times this stops us from being able to use all the Pixlee functionality available in the platform.
Kasey
Telecommunications, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
Great tool for user-generated content. Easy to use and affordable.
User-generated content
PROSIncredibly easy to use platform. Can create multiple search albums. Great for local activations as you can geo-fence. Very cost efficient.
CONSNeeds some work on analytics provided. It's not the most intuitive when it comes to providing insights around albums & users.
Cristina
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
A great platform for customer interaction
Moderation is easy, and it really helps with engagement. Customers can share their own personal experience about your product, and can give their insights first hand. You can control what appears in your page since you'll moderate and approve the questions and answers as needed.
CONSIt makes the audience, not read what's already in your product description. Instead of reading, they ask questions.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2018
Easy to Implement Valuable Content
The account team is good, easy to work with and get new and fresh user created content on your website
CONSThe email integration we intended did not go according to plan and had to use workarounds to ensure intended functionality.
Anonymous
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2022
Basic product review functionality that just works
The product was easy to add to our website, and we've never had any significant issues. Once set up, it just works.
CONSThe administration/moderation user interface on the back end is antiquated and not the most user friendly.
Justin
Food & Beverages, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Powerful tool if you have customers already creating UGC
Overall, great customer service team and product is incredibly powerful if you know how to use it.
PROSThe biggest value-add for this content is the insight that it provides into your customers. While Instagram lets you see what people post about your brand, Pixlee really helps you see and understand how people are talking about your brand. This has become a very helpful tool to measure the efforts of our community marketing.
CONSSome of the newer features like the social CRM tend to be a little buggy and still need some work to be a reliable tool.
Parul
Health, Wellness and Fitness, 10,000+ employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2021
Interesting
Good
PROSSocial media trend analysis. Accounts are friendly and accessible. GREAT MARKETING TOOL
CONSIt's not user friendly during initial usage. There is scope of improvement
Anonymous
51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great UGC Solution for Magento
Great people and an impressive product.
PROSThe software creates a great experience for the customer after purchase that has an effect to influence new conversions.
CONSIntegration time. It takes a bit to ensure all is configured properly.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2018
It is very easy to use and implement to any e-commerce site
Was able to collect a good amount of user generated content
PROSThe tool allows to segregate content from various channel in one place, and a very good tool to manage your Influencers.
CONSThe Pixlee widget installed on the website would result in higher page load time. Doesn't have the ability to manage multiple sites under 1 account. Every website should have its own login.
Michel
Construction, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed August 2020
É o que promete
De longe um bom auxiliador na busca para conquistar clientes
CONSO que me deixou chateado foi o fato de ser obrigatório o uso do email comercial da empresa, sem poder ter a opção de anexar um email existente que fosse vinculado à um plataforma de endereço eletrônico.