All Tapfiliate Reviews
1-16 of 16 Reviews
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Michael
Health, Wellness and Fitness, 11 - 50 employees
Used unspecified
OVERALL RATING:
4
Reviewed November 2023
Tapfiliate allows me to grow efficiently!
Shayne
Verified reviewer
Internet, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2019
The best Cloud-Based Affiliate Tracking Software that I've used so far!
Tapfiliate has played an instrumental role in setting up and growing our affiliate network. Since we deal with a SaaS product, sometimes I feel as if Tapfiliate was tailor-made for us! I love how they have given equal priority to the administrators as well as the affiliates who use our network. Apart from work purposes, I also use Tapfiliate on a personal basis for my Shopify store (which highlights how easy is it to integrate Tapfiliate with almost any platform that you are working with). TIP: If you are new to Affiliate marketing, you can make use of the free 14-day trial to get the hang of things, while working on your learning curve. However, you're going to have to select a payment option before you start your trial.
PROS1) User Interface: Tapfiliate has a wonderfully laid out and robust looking user interface that is easy to understand and adapt to. This is, however, just my opinion. A few of my colleagues think otherwise, but our affiliate division seems to love the software. 2) Set-Up & Integration: Tapfiliate allows you to establish your own affiliate program within minutes. It is also very easy to implement your tracking code to your website, after which you can start recruiting affiliates immediately. 3) No Holes In Your Bucket: Tapfiliate, unlike other similar software, doesn't charge you a transaction fee! Instead, they have different pricing modules that are based on the number of affiliates you have, clicks, impressions, conversions, etc. I think that's pretty fair. 4) Motivate Your Fleet: Tapfiliate makes it possible to give your affiliates short and beautiful looking links that don't look cluttered and chunky. But that's not all! You can give your affiliates their own promo codes to share and also reward them for it. There is also an enhanced social affiliate sharing feature that's available to use. 5) Versatility: Tapfiliate allows you to maintain more than one group of affiliates at a time. What makes this software really versatile is that you can pay your affiliates in different currencies! 6) Top Notch Customer Service: Customer Success Representatives are quite understanding and very patient and respond very quickly.
CONS1) Slight Learning Curve: For most people who are new to the whole process of setting up an affiliate program, there's a possibility that there would be a slight learning curve involved. Of course, after that has been achieved, Tapfiliate can be very straightforward and fun to use. 2) Newsletters: I wish that there was an inbuilt feature for this purpose. Currently, I use MailChimp to send out affiliate newsletters. Still not a deal breaker, though.
Aleksandr
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
They just got better.
Tapfiliate had very poor start. Not great, but well above "good" as for now. Overall I think they are putting a lot of efforts to become best.
PROSTapfiliate certainly worth trying, there are still some caveats but they do change every month to the better. It was a huge pain to integrate with tapfiliate few years ago. I can't even think there to start, cuz nearly everything was broken in one or another way, starting from software, continue with documentation and ending with pricing. However they did a great job and now it is quite a mature product.
CONSThere is a discrepancy between pricing and functionality. Their API changes sometimes breaks things.
Reason for choosing Tapfiliate
We didn't. As I said, tapfiliate sometimes just breaks things so we ride with Tapfiliate AND some of it's competitors.
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed July 2019
Tapfiliate
For basic integrations, getting up and running with Tapfiliate should be very straightforward. They have a built in affiliate portal with assets you can upload.
CONSWe have a complex integration case. We have a subscription SaaS product and each time someone that is referred pays, we want to add onto the conversion amount. This case should be covered by Tapfiliate (by hooking in with the Stripe Webhook in our case), and we've followed the API instructions to a T, but with no success. We've reached out multiple times to Tapfiliate and we have received no response over the course of 12 months.
Vendor Response
Hi there! Thank you for writing to us! May I ask which channel you used to reach out to us? We handle all our inquiries through our support chat. Also, just last week we released a new Stripe Integration that can automatically handle SaaS recurring cases. You'll no longer need to call in a developer to set this up on your end. :-) You can check out the new integration here --> https://tapfiliate.com/docs/integrations/stripe/ We'd really appreciate if you could get in touch to discuss your situation, and we'll be happy to get you on the right track. Hope to hear from you soon!
Replied July 2019
Anna
Information Technology and Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
There's still room for improvement
It's a good tool, does what it has to do for a good price, but a UX designer could improve a lot on it. Sometimes I stumble upon odd icons that mean something very different from what they do. Some of the settings are oddly placed and they are hard to find unless you use them daily. Nothing frustrating though. I'd say that Tapfiliate is a really good option - but I'm sure there are better tools out there too.
PROSTapfiliate is fairly simple to set up and manage. It has enough features without being overwhelmingly feature-rich. Support is very quick and friendly. The team listens to feedback and they try to improve the software. The tool pretty much pays for itself, as our Affiliate Program - even though it's a small one - brings in more value than the product costs.
CONSI preferred the previous dashboard - it was easier to see the important KPIs at a glance. The Asset library could be improved, as it is a bit hard to browse and manage. Navigation and settings are a bit silly here and there. It's more funny than annoying.
Reason for choosing Tapfiliate
I didn't choose Tapfiliate, but I wouldn't want to switch for another tool.
Jeff
Verified reviewer
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Unbelievable
Where do I begin? I was new to using an affiliate tracking software, and after trying to work with a competitor, the support people at Tapfiliate were an unbelievable breath of fresh air. I initially worked with Matthew and Julie but then mostly with Imran. Despite numerous back and forths in which at times I wondered if they had "enough of me", they were always so patient and unperturbed, and willing to explain whatever confusions I had that particular day in the development of their service for my unique needs. I am trying to see if affiliate marketing will work to get more clients in my legal practice. I could absolutely count on a quick reply, but being in the U.S. (and with Tapfiliate in The Netherlands), that usually meant looking forward to a reply the following morning. I discovered Tapfiliate through my use of Zapier.com, where they have preset integrations that are very useful... but was really surprised that they went above and beyond that in also creating the API code I needed to integrate with my use of Calendly.com (that was new to them), so that conversions were possible when someone made a phone appointment with my online calendar at calendly.com. This was done without any additional cost! I could go on forever... but one thing I was amazed at... despite English being Imran's third language (as I had inquired), I never would have known in our many email correspondences. Anyway, I kept wondering how they could have been so responsive and helpful, as I assumed that they have hundreds of companies using their platform. Well, maybe I was unusual type that needed more hand-holding. :-) Well, if you are, don't be afraid to use this powerful approach to increasing sales, or in my case, to generate more clients.
PROSHmmm, I think I said it all in my review.
CONSFor some, I guess like me, there is a learning curve to find the right navigation to do what I wanted to do. That is, there are navigations within navigations that takes some time to figure out how to get around. Once that learning curve is achieved, very straightforward and fun to use.
Keith
Verified reviewer
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
“Great Affiliate Marketing Solution”
Tapfiliate is an affiliate marketing software built to helping web based businesses implement their own affiliate program.
PROSOverall, I have been happy with Tapfiliate. The software is easy to use and deliver many features with receptive support
CONSThe import feature need improvement. After an affiliate have joined the program they should automatically receive an email containing their password.
David
Verified reviewer
Publishing, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Excellent Affiliate Tracking Tool for Business
Last year I made the rounds and tried all the top players while seeking a tool for a reasonable price. Most tools had similar basic features yet the entire startup experience was very different. The critical factor is that it must be easy to setup and share the program in a modern interface. The dated design of many affiliate tools today means the relationship feels old before it even starts. The mobile friendly minimal experience with Tapfiliate hooked me early and I continued to check off the features that worked right.
PROS1. Quick Setup 2. Beautiful Interface 3. Easy program configuration and customization 4. Quick Website Integration 5. Great Support* I mean great support! Other ambassador tool programs sent me to API docs without any custom assistance. That's great when I have the development team involved, but this was my executive project and the Tapfiliate support team customized the code needed to give me tracking to match my existing lead process.
Dani
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2021
Easy to use affiliate software for users familiar with affiliate marketing
Tapfiliate does what it should do; tracking sales and traffic. There's still a lot of room for improvement in terms of reporting.
PROSI would recommend tapfiliate to anyone looking to easily set-up affiliate campaigns, without the massive network fees. Of course, it helps if you're already familiar with affiliate marketing and know how to find publishers yourself.
CONSReporting features are rather limited to me. It takes a bit of effort to analyze results. Visualizing clicks from affiliates in a graph, for instance, seems like a rather basic feature, but I haven't figured out how to do it yet.
Andreea
Verified reviewer
Airlines/Aviation, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
A great platform for a new affiliate program
Used it for a long time, very easy to use, nice customer service.
PROSSimple and easy to use, not complicating anything.
CONSI would like to have more ways to address the affiliates.
Daniel
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Absolutely fantastic service with high-quality support at all times
Huge affiliate network growth and revenue for my business.
PROSThe support and people behind Tapfiliate. They are always looking to make Tapfiliate better and come up with new cool and easier to use features frequently.
CONSThe coding, if you don't have one of the many integrations that they already have set up. But support have helped me the whole way with this!
Daniel
Consumer Goods, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Tapfiiliate gets the job done
Its a little clunky, but customer service has been great!
PROSIt tracks my users commisions, and conversion
CONSI Cant set up a custome url[sensitive content hidden]
Reason for choosing Tapfiliate
My consultant had experience with it.
Anonymous
51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Affiliate a one stop solution for your needs
You can link several affiliate program commissions to a specific contact using this useful tool for creating your affiliate programs. The dashboard is uncomplicated and easy to use. The client service was faultless in every way. The degree of help you'll receive from the Tapfiliate team will be incredibly invaluable if you're new to affiliate marketing like we are.
CONSIt was a little challenging to understand the platform's workings at first. So, a Guidebook in the beginning will be helpful. Costing is a bit challenging for small size organization.
Jonathan
Verified reviewer
Primary/Secondary Education, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
Excellent Product & Service
We have nothing but good things to say about Tapfiliate. It integrated seamlessly with our SquareSpace store and has helped us drive sales through our affiliate relationships. Further, we have had outstanding and personalized support and service from Julie, our support liaison at Tapfiliate. If you're looking for an affiliate platform, we really couldn't recommend it more highly.
PROSWe were looking for an affiliate platform to integrate seamlessly with Squarespace. We found an excellent solution in Tapfiliate. The dashboard is clear and straightforward. Additionally, our affiliates have had no issues or challenges with the simple registration process.
CONSTapfiliate does require a small bit of code injection in order to work properly. That being said, their customer support is outstanding and they will gladly walk you through the code deployment process.
andrea
Cosmetics, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
The Software
Is a professional and easy software to use and set. For sure the best feature is the customer care service that is always ready to help you to find solutions for your business.
CONSThat is not 100% customizable to fit with the Brand. You can for sure add your logo and rename many features.
Udit
Verified reviewer
Information Technology and Services, 11-50 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2023
Stay away from this Scam company
Horrible company and horrible support. A complete fraud.
PROSNothing good to talk about. These guys are scam who have been charging my card every month when I did not even use the service for a single second.
CONSFraud company. They will keep charging you even if you do not use the service. Stay away before your cards are being charged.