All Yambla Reviews
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Els
Verified reviewer
Management Consulting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Thinking together about innovation made easy
Very affordable, intuitive tool that enables communication across departments and locations, with images and text supporting each other. A tool that is very convenient for all users ( the employee, the community manager, the client) to work with. Submitting an idea, evaluating and reading an idea, initiating interaction and getting the overview are all perfcet provided in the tool.
PROSThe ease with which the tool can be implemented on my clients' internal communication tools. The ease with which I can do my job as community manager.The overview and reporting provided at the conclusion of the call.The intuitive way of working with the tool, which makes it very easy for anyone to use all the features of Yambal to submit an idea, read and review other ideas.
CONSI have had no negative experiences so far when using Yambla
Reason for choosing Yambla
Independence. Female co-founder. Made in Belgium
Chris
Financial Services, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Admin & User-Friendly Ideation Platform
Yambla allowed to take a bottom up approach to improving our business. Users have a voice with the product that might otherwise not be heard. We met with the management team monthly to review all the ideas submitted that also met certain support criteria. Those ideas we would implement. Tracking everything in Yambla was easy as well.
PROSYambla is a great product and we looked at quite a few competitors before going with Yambla. We like the ease of use out-of-the-box, with minimum configuration required. We were up and running in a few days. With other products there was a lot of implementation time that was required, and the products just had too many options. It was almost like implementing something like SharePoint. All we wanted to do was track ideas. So Yambla fit perfectly for us. From an employee perspective, they like getting recognized for their ideas. Also, for every implemented idea, we pay them a small amount. Implementing Yambla has been a great success. Also, Yambla supports single-sign-on, so the users would be able to access the platform instantly.
CONSNothing comes to mind. We never had any outages. Also the support team was excellent and would reach out to us promptly if I had questions.
Reason for choosing Yambla
Implementation time. The other products tried to be everything at the same time and required a lot of setup with a large implementation effort. We wanted a product that tracked ideas for us. Nothing else. Yambla is great because we were up and running within a few days. All I had to do was customize a few out-of-the-box workflows to make it fit our business.
Vendor Response
Hi Chris! Thank you so much for the positive review and for taking your time to write this up! When you are happy, so are we! Thanks again!
Replied December 2022
Liisa
Consumer Goods, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed August 2021
Transparency to the innovation process
We have been satisfied with the tool and all of our customer specific configurations were deployed smoothly. Yambla has had a positive contribution in making our innovation process transparent.
PROSEveryone is able to share an idea, you can create different kind of challenges, you can easily see the status of your ideas, and you will get very good support from the Yambla contact person
CONSSome users say the UI is a little bit cluttered (too many features maybe).
Vendor Response
Hi Liisa, Thank you for your feedback! We're so happy to hear that our product has helped with making your innovation process transparent. Remember that you can turn off any feature you don't need! It is important to only enable what makes sense within your approach so users have an as smooth experience as possible. Do not hesitate to reach out to your Customer Success Manager if you need help with this! Thanks again for your review!
Replied November 2021
Marie
Utilities, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Among the ideas management tools, there is Yambla
Yambla is used in our company to amplify collaborative innovation, by encouraging employees, across all departments, to think about many challenges, both in terms of operational excellence and the development of new products and services. Through competitions, we mobilize employees, allowing them to give free rein to their creativity, while ensuring consistency with the desired strategic objectives.
PROS- Rigorous structure and principles, but consistent and easy to use - Complete management of the life cycle of ideas (from genesis to death). - Strong in community engagement. - Reliable tool
CONS- Analytics may be too limited in some cases. - For a business administrator, Yambla must be "practiced" in order to be able to use it to its full potential; it is not always self-explanatory
Vendor Response
Hi Marie, Thanks so much for your feedback! We're really glad that our platform has positively impacted the business. We are pushing out updates soon to improve both analytics and the administration part of the platform. Stay tuned! Thanks again for the review and for being such a great customer.
Replied July 2021
Timon
Venture Capital & Private Equity, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
State of the art, easy to use and highly customizable innovation platform
We use Yambla mainly to collect the best ideas and find the most fitting candidates for our innovation programs. All suiting candidates for our programs get access to the platform and can upload new ideas for the program or staff themselves on other existing teams. We can manage this whole process, can rate every idea and manually give feedback to every team. Through Yambla, we can integrate the candidates perfectly in our recruiting process. It is now in their hands - they can find their suiting team for the program and upload as many ideas as they want. This not just saves us a lot of time, it as well improves the quality of ideas and teams a lot.
PROSWhat I most like about the Yambla platform is the possibility to highly customize the platform for every event. We already used it for completely different purposes, but with the opportunity to choose every ideation process step manually for every occasion, we could create precisely the ideation/collaboration surrounding that has fit most to our needs. What also has have to be mentioned is the excellent customer support. Especially in the setup phase, we had to implement a lot of customized features, but the support always finished in time and with extra help.
CONSA few basic features like an integrated tutorial for new users are still missing (but I know that the team is already working on it).
Vendor Response
Hi Timon, Wow, we are blown away by your positive words! It's fantastic to hear that you've been able to leverage the flexibility of the platform to support your different program needs. Products that require tutorials are bad products! All jokes aside, some extra guidance for new users would be welcome, and we are working on making that happen. Stay tuned! Thanks again for your positive words and for writing such a detailed review.
Replied August 2021
Hélène
Utilities, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Yambla is a great tool to stimulate and leverage collective intelligence
Yambla helped us to engage our collaborators on innovation, to empower them to find solutions to problems, and to make them active participants of our business transformation by to turning issues into opportunities. Thanks to the platform and its animation, we started to think together about creative solutions to real problems, we developed a collaborative process to leverage on the multiple expertise, kx and experiences of the organization. Yambla is user-friendly and great to use, our innovation community shared more than 500 ideas via the platform and much more opinions via Likes or Comments.
PROSThe user-friendliness and the service and flexibility of the support team
CONSThe tool is fantastic for ideation, it can still be improved for innovation funnel management
Vendor Response
Hi Helene, We can't thank you enough for the kind words. It's great to hear that our product has helped with engaging and empowering employees to contribute to the company's business transformation efforts. We've just pushed out updates improving innovation funnel management. We hope you like the changes! Thanks again for your feedback and for taking the time to write a review!
Replied August 2021
Klaus
Transportation/Trucking/Railroad, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Awesome tool, maximum engagement
Yambla is the perfect tool to tap into the creative and innovative potential of the organisation. It creates maximum engagement on idea development by offering an effortless UI. Also, it contains all the analytics needed to demonstrate results!
CONSThe tool itself is great and does all that it should. It is however essential to thoroughly design your innovation funnel before deployment to ensure maximum impact
Vendor Response
Hi Klaus, Thanks so much for your positive review! It's great to hear that you've experienced good engagement from the organization - it's a tough nut to crack, and we're glad to hear that our platform has helped with lowering the barriers to participation. Thanks again for taking the time to write a review!
Replied August 2021
Guy
Verified reviewer
Computer Hardware, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
Great platform to engage your innovation community
Great experience that engaged our innovation community from Beijing to Vancouver.
PROSIt is the whole package of software flexibility and customer service through their customer success manager as this is a software as a service, lots of capabilities are offered. So almost everthing is possible but need to make sense in the context, so that translation of software capabilities and context knowledge is great with this offering.
CONSSome of the features were early stage and we were also experimenting with new workflows and innovation flows, challenging a little but this platform but again worked out very well, so small hick ups in some of output reports , but a company that learn fast.
Anonymous
1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Great Hackathon tool !
Great partner to work with, easy to use and amazing customer success team.
PROSTurnkey solution to holding an internal hackathon at our company, quickly and easily integrated with our SSO and allowed engineers worldwide to have some fun and innovate. With everyone working remotely it was essential that we use the YAMBLA platform this time exclusively for ideation and the hack day submissions. Customer Success was amazing and worked with us daily at times to ensure the success of our event.
CONSSome challenges getting all the engineers to submit the right materials at each stage
Vendor Response
Hi! Thank you so much for your positive review! We're happy to hear that our product has helped you run your internal hackathon! Our latest product update adds additional features to help guide participants with providing the right materials at the right time - thank you for your feedback! Thanks again!
Replied December 2022
Tim
Verified reviewer
Food Production, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Yambla as an Ideation platform
It was a clear enabler and accelerator for an internal futureproof project where the main goal was ideation (to enable innovation).
PROSThe social aspect and the accessibility of the platform are a big advantage. We used it in a diverse organisation with both white collar and blue collar collaborators, so ease of use is keen. The platform enabled us to gather ideas from the complete organisation.
CONSNothing to dislike during the time we used the platform
Mieke
Government Relations, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best platform on the market
Yambla helped the organisation I woeker for at that time to implement remote working. A big step at that time. When Covid happened, it was the fact that the implementation allready happened before, they could stay operational and even win several huge clients during this crisis.
PROSThe userfriendlyness, the excellent clientservice
CONSNothing I can remember. It is a very easygoing and userfriendly platform.
Reason for choosing Yambla
Personal contact & cliënt service Pricing
Bob
Computer Software, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Innovate faster with Yambla
Wonderful team at Yambla that cares as much about innovation as we do (and maybe even more!)
PROSGreat for ideation and create a framework for innovation. Used Yambla for several iterations of our hackathons. every iteration we tried a different format and all was supported and powered by Yambla. Our participants loved it.
CONSCould use best practice templates to customize without extra help from Yambla
Vendor Response
Hi Bob, Thank you so much for the kind words. Happy to hear that our platform has been able to support your different formats of hackathons! You are right, some templates with best practices would be very helpful indeed. It's something that is on our roadmap for sure! Thank you for taking the time to write a review!
Replied November 2021
Charlie
Management Consulting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Great software for collaborative ideation!
- perfectly applicable for decentralized ideation challenges - connects members/employees to jointly develop ideas - provides tools and spaces for actively working together - guides through the process of rating and selecting the best ideas - easy administrateable
CONS- finding other members on the platform can be improved - some minor changes to the front-end needed
Vendor Response
Hi Charlie, Thank you for your feedback! Glad to hear that you like the platform and its feature set. Finding other members on the platform can indeed be improved, and we've added the necessary improvements to the scope of our next release. Stay tuned! Thanks again for your feedback and for taking the time to write a review!
Replied August 2021
Daria
Real Estate, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Solid idea creation platform with fantastic support from Yambla team
ease of use, clean and intuitive UX design, flexible UX design, ongoing support of a success manager, lack of useless features that increase the pricing in other cases, social aspects and people engagment features (commenting on others ideas/ sharing/ liking) a real game-changer is a auto-translate feature that enables cooperation of multilanguage teams in the same environment with content (comments, ideas) translated into the user's own language
CONSmaybe a lacking customization of communication/ update messages (email messages) from the platform level, however done semi-manually by a success manager, so everything went smoothly
Vendor Response
Hi Daria! That you for taking your time to write a review - much appreciated! We're glad to hear that the auto-translate feature has helped you with enabling multi-language teams to collaborate. We are also happy to report that our most recent platform update adds support for full customization and automation of messaging - thank you for your feedback! Thanks again!
Replied December 2022
Sandra
Banking, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2022
The ease of using Yambla!
Great innovation tool!The additional 'free' support we got from [SENSITIVE CONTENT] really made the difference compared to any other tools. She just didn't support with the tool itself, but helped thinking on how to make this working for us.
PROSIt is a very easy to use tool.You can use the standard process or define define steps within the whole innovation process according to your needs and preferred way of working.
CONSI liked the possibility of using campaigns (hackatons), but unfortunately this was not so easy to setup by ourselves. We needed quite some support to be able to make it as we wanted.
Gertjan
Financial Services, 5,001-10,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Used Yambla to gather innovative ideas within the company
We used Yambla a few years ago to set up an crowdsourced ideation program. The program wasn't scaled further due to other priorities and resource constraints.
PROSWe selected Yambla because of the social approach to innovation, very easy to use, simple to understand for users (vs more complex innovation management platforms). Integration was quick, we were able to customize the flow easily to our process and received very good support from the Yambla team.
CONSFocus is less on innovation management (funnel, process tracking)- there's a basic version of that through the project status flow, but the strength of Yambla is in the social ideation.
Vendor Response
Hi Gertjan, Many thanks for your kind words. Glad to hear that you like our social approach! In the meantime, we've been pushing out many updates to the innovation management part of the platform, with even more to come! Stay tuned. Thanks again for your review!
Replied August 2021
Viswa
Computer & Network Security, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2022
Yambla
Good
PROSData organization, team visibility, data exportability into XL.
CONSNot very intuitive to use unless somebody explains it. Once explained it's easier. Useful functionality is deep inside product rather than showing up on top