Operations1
About Operations1
Most Helpful Reviews for Operations1
1 - 5 of 20 Reviews
Lukas
Verified reviewer
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Easy implementation of digital workflows
We are using cioplenu for our learning system assembly, quality and training processes.
PROSThe cioplenu software is very easy to implement and has the necessary features we need to transform our workflows to a cloud-based platform. No unnecessary features that mess up the user interface.
CONSSome sorting and multi-language features were difficult to use, but the issues got fixed really fast in the latest update.
Reasons for switching to Operations1
Modularization
Vendor Response
Thank you for your review, Mr. Merkel! We are glad you appreciate the intuitive software design and easy implementation.
Replied February 2021
Bartłomiej
Verified reviewer
Automotive, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Overall summary
It easy and user friendly software, a lot of functions available, still growing. It is easy to use, clear with a lot of functions for the interaction between person who is writing the instruction and with person who is conducting the instruction.
CONSI am missing a dark mode, also integration with Android system could be better, but IOs is working smoothly. Sometimes to much of the updates, to frequent.
Vendor Response
Thank you for your kind review and our collaboration for many years alredy. We are happy you like the usability, quality and features of the software. We value continuous improvement not only for operational processes at our clients but also within our software. Therefore, we are happy to provide continuous updates of our software. Yet, we have recently introduced feature flags in order to provide functionality updates based on customers preferences. I hope this will help you going forward.
Replied March 2021
Jürgen
Automotive, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2021
Review CIOPLENU SHU
state of the art working instructions overview of tasks
PROSEasy to generate working instructions with pictures and films HTML-based system
CONSoptional features cost extra money and that is not satisfactory
Vendor Response
Thank you for your review. With our modular pricing model, we aim for the most suitable offering for our clients, meaning they only pay for what they use. Therefore, certain functions that also drive the value of the software even further come along with a separate price tag. We are looking forward to continue our long lasting collaboration.
Replied March 2021
Cyril
Verified reviewer
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
Short and easy implementation
The success plan created together with the Customer Success Manager from Cioplenu was a good help to keep the implementation on track. Cioplenu is a Product which was replacing old Paper forms and therefore there was no pressure from anywhere to change current situation. But we were able to be on our schedule and successfully rolled out the application.
CONSThere is actually nothing I don't like. Some concurrent user with read only rights would be nice instead of only named user.
Vendor Response
Many thanks for your kind review. We are looking forward to continue our long-term collaboration
Replied March 2021
Holger
Machinery, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Easier checklists and documentation
Great support. Quick answers to all kinds of questions. Direct support from permanent employees. Use of the existing skills and the existing wealth of experience.
PROSFor us, the cioplenu software offers the advantage that checklists can be completed anywhere, regardless the device. Updates can be carried out easily and without great effort. The document versioning works fully automatic. In addition, cioplenu enables us to simplify photo documentation.
CONSIt may appear confusing in the beginning. However, the use of structure classes quickly makes this initial lack of clarity better.
Reason for choosing Operations1
The introductory phase and the comparison with a competitor product were very convincing.