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> Reviews of Agency Matrix. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Agency Matrix is a good fit for you!

Source: https://www.softwareadvice.com/insurance/agency-matrix-profile/reviews

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Agency Matrix Reviews

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[Overview](https://www.softwareadvice.com/insurance/agency-matrix-profile/)

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# Agency Matrix Reviews

## Reviews Summary

## Overall Rating

3.7

* * *

## Ratings Breakdown

5

(39)

4

(29)

3

(14)

2

(11)

1

(10)

## Secondary Ratings

Ease-of-use

3.7

Customer Support

3.4

Value for money

3.7

Functionality

3.4

* * *

### Pros

"The main client screens are easy to understand."

"it WAS ( as in past tense) in the past a good basic system"

"Tracking features are quite useful to see how much business each AE is pitching."

### Cons

"The system slowness of opening attachments, not getting training for certain aspects like commissions or certificates."

"Also, price discrepancy when we asked for our data extraction to leave."

"The new owners DO not support this product and have not made any changes / updates..."

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Agency Matrix Reviews, Pros and Cons - 2026 Software Advice